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www.ahrq.gov/news/newsroom/case-studies/201807.html
November 01, 2018 - delivery of insulin to patients by 55 percent after changing patient care practices based on strategies … “We asked our frontline staff ‘How will patients most likely be harmed? … Tri-City used those same CUSP strategies to improve on-time administration of insulin to patients and … Tri-City leaders surveyed telemetry nurses and found that distractions such as phone calls and patients … “Our hospital’s leadership is continuously focused on improving patient safety,” Dr. Stuiver said.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/pdi/a3_pdi_selfassessment.pdf
May 12, 2016 - While not part of this toolkit, AHRQ’s
Hospital Survey on Patient Safety Culture may help you assess … • We have open communication among providers, staff, patients,
and caregivers about quality … Overall, our hospital’s organizational structure places a high priority
on quality and patient safety … Overall, our hospital’s management processes are designed to place
a high priority on quality and patient … • We have open communication among providers, staff, patients,
and caregivers about our work
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/cauti-sustainability-transcript.docx
January 01, 2014 - They've taken the culture of patient safety survey. They took the results seriously. … They are allowed to come in and actually round with patients and addressing the patient safety events … Depending on how many patients you add on this. … You could add as many patients on your unit or your floor, how many unit to select. … Remember safety culture continue to assess it annually, celebrate your successes and ensure that based
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_11_PPT_508.pptx
January 01, 2008 - surveys of patient experience such as the CAHPS® Hospital Survey (HCAHPS)
Meeting and exceeding the Joint … and families as advisors on short-term projects, typically on an as-needed basis
Patients and families … Involving advisors from the start is much more effective than relying on focus groups and surveys later … [2 or 3 respondents]
What is one strength you are comfortable sharing with the group? … [2 or 3 respondents ]
Ask the group – Why do you think this attitude/behavior is important?
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_to_Use_Guide_508.docx
April 05, 2013 - experience of care surveys, CMS quality care measures, or informal feedback from patients and families … and families, either by visiting current patients on specific units or by inviting patients and family … Hospital Survey scores, including overall scores and scores on questions that relate more directly to … Hospital Examples:
Adding Questions to Patient Experience of Care Surveys to Assess Patient and Family … patients in decisions about treatment
Extent to which patient and family are educated on how to report
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www.ahrq.gov/hai/cauti-tools/archived-webinars/cauti-sustainability-transcript.html
December 01, 2017 - They've taken the culture of patient safety survey. They took the results seriously. … They are allowed to come in and actually round with patients and addressing the patient safety events … Depending on how many patients you add on this. … You could add as many patients on your unit or your floor, how many unit to select. … Remember safety culture continue to assess it annually, celebrate your successes and ensure that based
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www.ahrq.gov/research/findings/final-reports/ptflow/references.html
October 01, 2018 - Prolonged emergency department stays of non-ST-segment-elevation myocardial infarction patients are associated … Effect of emergency department crowding on time to antibiotics in patients admitted with community-acquired … Emergency department crowding is associated with poor care for patients with severe pain. … National Hospital Ambulatory Medical Care Survey: 2007 Emergency Department Summary. … Impact of the Comprehensive Unit-Based Safety Program (CUSP) on safety culture in a surgical inpatient
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www.ahrq.gov/hai/cusp/toolkit/content-calls/empowerment.html
April 01, 2013 - two should focus on a patient satisfaction area, and metric three focus on operations. … And we actually did a survey. … We had the nurses do a survey on the leadership of each attending when they were leading rounds and asked … And we’ve done a survey of the staff on huddles. … The metrics are groups of patients, and so you really couldn’t identify any particular patient from what
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www.ahrq.gov/hai/tools/surgery/modules/implementation/opt-briefings-fac-notes.html
December 01, 2017 - Both safety culture and technical interventions must be managed to sustain progress. … Similar to the systematic management of technical work, CUSP provides tools for managing the safety culture … But an organization with a relatively poor safety culture saw minimal improvement from the checklist … Building mindfulness and improving the overall safety culture is the tough but necessary part of any … Slide 44: Lessons Learned
Say:
Reshaping safety culture takes time, commitment, energy, and focus
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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/module1-presenters-notes.pdf
January 12, 2022 - Good patient outcomes hinge on
having the right diagnosis. … • Surveys find that 1 in 3 patients has a firsthand experience with a diagnostic error
(Society to … program reinforces high‐reliability concepts and leverages the unique importance of
teamwork to enhance safety … culture. … Instructions for completing the questionnaire and calculating the
average summary score can be found
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www.ahrq.gov/patient-safety/settings/hospital/resource/about.html
December 01, 2017 - Sign up: CAHPS Database - Hospital Component Email updates
Sign up: Hospital Survey on Patient … Safety Culture Email updates
Sign up: HCUP Highlights Email updates
Emergency Severity Index … Guide to Patient and Family Engagement in Hospital Quality and Safety
Research shows that when patients … Readmissions are a significant issue among patients with Medicaid. … Improving Patient Safety Systems for Patients with Limited English Proficiency
This TeamSTEPPS guide
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/understand/scisafetynotes.docx
June 02, 2025 - this slide:
· 7 percent of patients suffer from a medication error.
· On average, every patient admitted … on patient care. … When nurses are responsible for more than two patients, there is an increased risk of patient complications … CUSP teams are able to focus on patient care and have confidence that any accidental breach in protocol … every 3 to 6 months, or as needed, to initiate culture conversations, evaluate cultural issues (between survey
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www.ahrq.gov/practiceimprovement/systemdesign/leancasestudies/lean-case4.html
November 01, 2014 - In 2007, it deployed three surveys to assess patient experiences and satisfaction: one with inpatients … using the CAHPS ® Hospital Survey, v one in the long-term care unit and one with outpatients. … Ultimate outcomes include impacts on efficiency, patient satisfaction and experience, clinical process … One frontline person noted that the learning environment and the perceived positive impact on patient … Patient Experience
Suntown does not systematically collect information on patient experiences and satisfaction
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www.ahrq.gov/hai/tools/surgery/modules/on-boarding/ssi-investigation-slides.html
December 01, 2017 - Slide 3: Readiness Bridge
Have you–
Educated frontline on the program goals? … Completed safety culture survey (HSOPS)? … Depends on your local SSI prevention bundle. … Example: percentage of patients receiving appropriate antibiotic redosing. … Outcome Data
What happens to patients.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol3/Advances-Patterson_48.pdf
May 05, 2008 - Qualitative
data, including feedback from health care providers and patients on the value and concerns … When simulations typically occur in empty patient rooms, these
rooms might be occupied by actual patients … organization, State law, safety culture, and other local factors. … But it is not traditional “human subject research” on patients, of the kind the
Federal Common Rule … Between these two extremes of classical clinical
research on informed patients and pure employee mandatory
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www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/highlights/ps-project-highlights-hit-hie-rev-0724update.pdf
July 01, 2024 - to improve patient safety by reducing harm
and identification errors among patients … Investigators noted the project on older patients demonstrated the effectiveness of a
computerized tool … Surveys revealed that
while many physicians agreed ACPOE improves the quality of patient care, a significant … However, it has published research on a national survey of healthcare
providers and findings indicate … Culture Survey.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module6/facilitator-notes.docx
March 01, 2017 - learned from examples of success across multiple settings
SLIDE 2
SAY:
What is sustainability in the patient … Lastly, sustainability engages staff to create a safety culture that lasts beyond the life of the project … Both are necessary for successful safety culture change throughout an organization. … This team will ideally include—
· Facility team lead
· Administrator
· Data coordinator
· Survey coordinator … and quality improvement data, and on how to use the data system.
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/module2-transcript.pdf
June 01, 2017 - LaRosa, M.D., FCCM, FCCP
Patient Safety & Clinical Effectiveness Officer
Director, Critical Care Medicine … think it's really important, and our staff tell us it's important when we have employee
engagement surveys … , and who are empowered to make their
patients' experiences safer. … and patient educators and respiratory
therapists, and all different backgrounds of people. … Those two work very closely together to every day look at five things for
every single patient on the
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www.ahrq.gov/sites/default/files/wysiwyg/funding/training-grants/hsrguide/hsrguide.pdf
October 01, 2011 - For example,
products stemming from health services research serve to enable providers and
patients … support in biostatistics, health services
research methodologies (such as secondary data analyses, survey … o Content specific areas (e.g., access, cost and financing of care, quality of care,
patient safety … o Study design and research methods (e.g., survey design, large-scale database
analysis, retrospective … This requires communication to
stakeholders, such as providers, patients, and policymakers.
-
www.ahrq.gov/sites/default/files/publications/files/hsrguide.pdf
October 01, 2011 - For example,
products stemming from health services research serve to enable providers and
patients … support in biostatistics, health services
research methodologies (such as secondary data analyses, survey … o Content specific areas (e.g., access, cost and financing of care, quality of care,
patient safety … o Study design and research methods (e.g., survey design, large-scale database
analysis, retrospective … This requires communication to
stakeholders, such as providers, patients, and policymakers.