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  1. www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/using-multiple-modes.html
    August 01, 2024 - Recommended Data Collection Procedures for CAHPS Surveys Each survey sponsor will need to work … Web Mode In web mode, respondents use a web browser to read and answer the survey questions on a screen … Consider sending a postcard reminder to nonrespondents 10 days after sending the questionnaire. … instead of sending a postcard to only nonrespondents 10 days after the questionnaire is mailed. … If following up on an email or a mailed questionnaire, initiate phone contact with nonrespondents 3 weeks
  2. www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/formatting-questionnaires.html
    August 01, 2024 - Formatting the Questionnaire for Mail Surveys The CAHPS team strongly recommends taking steps to maximize … The surveys available from the AHRQ website are formatted to be self-administered mail questionnaires … This tactic increases the likelihood that the respondent will complete the survey. … Formatting Web-Based Surveys Web-based surveys can offer convenience to respondents and cost-effectiveness … questionnaire.
  3. www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/calculating-response-rates.html
    August 01, 2024 - surveys (numerator) versus the number of individuals who were eligible to complete the survey (denominator … (For an explanation of “completeness,” please refer to Tracking Returned CAHPS Questionnaires and Assessing … Denominator Inclusions The denominator should include: Respondents.  … The individual returned a questionnaire, whether complete, incomplete, or partially complete. … Nonrespondents .
  4. www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/index.html
    January 01, 2025 - : Advances in Survey Methodology: Maximizing Response Rates and the Representativeness of CAHPS Survey … Response Rates (Webcast) (September 10, 2019)  Research Meeting on Advances in Survey Methodology  … Ensuring the representativeness of respondents to CAHPS surveys.  … Read a summary of the September 2018 research meeting: Advances in Survey Methodology: Maximizing Response … Read about:  Tracking returned CAHPS questionnaires and assessing their completeness . 
  5. meps.ahrq.gov/mepsweb/survey_comp/survey.jsp
    July 18, 2025 - Medical Expenditure Panel Survey Survey Questionnaires … Select questionnaire section and year: Questionnaires All Questionnaire Sections Access … Select questionnaire and year: Questionnaires All Questionnaires Adult Self-Administered … Questionnaire - Spanish The Diabetes Care Survey - English The Diabetes Care Survey - English (Proxy … Select MPC questionnaire and year: Questionnaires All MPC questionnaires Home Care Health
  6. meps.ahrq.gov/survey_comp/survey.jsp
    July 18, 2025 - Medical Expenditure Panel Survey Survey Questionnaires … Select questionnaire section and year: Questionnaires All Questionnaire Sections Access … Select questionnaire and year: Questionnaires All Questionnaires Adult Self-Administered … Questionnaire - Spanish The Diabetes Care Survey - English The Diabetes Care Survey - English (Proxy … Select MPC questionnaire and year: Questionnaires All MPC questionnaires Home Care Health
  7. www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/increasing-responses.html
    August 01, 2024 - a decline in survey response rates. … Survey users should track the individual and unit-level response rates for all surveys.  … It is especially important to interview or receive returned questionnaires from those individuals who … Surveys of respondents at their homes require interviewers to typically work in the evenings and on weekends … made with respondents during the day and try to reach those respondents who do not answer during the
  8. www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/tracking-returned-questionnaires.html
    August 01, 2024 - Tracking Returned CAHPS Questionnaires and Assessing Their Completeness Survey sponsors and/or … date (for mail surveys) or date answered (for phone and online surveys).  … Assessing Whether Surveys Are Complete Codes for respondents should also indicate whether the questionnaire … One example of a complete questionnaire is where respondents completed at least half of the key survey … The documentation for specific surveys lists the key and reportable items in that survey.
  9. www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/fielding-child-hcahps.pdf
    June 02, 2025 - • Send the respondent the questionnaire with a cover letter and a postage-paid envelope. … • Send a postcard reminder to nonrespondents 10 days after sending the questionnaire. … instead of sending a postcard only to nonrespondents 10 days after the questionnaire is mailed. … If following up on a mailed questionnaire, initiate telephone contact with nonrespondents 3 weeks after … much of the time respondent was at the hospital 59 Someone helped respondent complete the survey 61
  10. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/fielding-child-hcahps-93.pdf
    June 02, 2025 - • Send the respondent the questionnaire with a cover letter and a postage-paid envelope. … • Send a postcard reminder to nonrespondents 10 days after sending the questionnaire. … instead of sending a postcard only to nonrespondents 10 days after the questionnaire is mailed. … If following up on a mailed questionnaire, initiate telephone contact with nonrespondents 3 weeks after … much of the time respondent was at the hospital 59 Someone helped respondent complete the survey 61
  11. digital.ahrq.gov/sites/default/files/docs/survey/eldertree-baseline-survey.pdf
    October 16, 2014 - ElderTree Baseline Survey Elder Tree Baseline Survey University of Wisconsin … – Madison; Madison, WI This is a questionnaire designed to be completed by elderly patients or their … OABaselinev03 StudyID: 10/16/2014 ElderTree Baseline Survey Thank you for taking part in this study … Your answers on this survey are important to us. Any information you share is confidential. … ]  No → please skip the remaining questions and mail in the survey.
  12. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/survey-methods-research/summary-research-meeting.pdf
    January 01, 2019 - Summary of the 2018 AHRQ CAHPS Research Meeting www.ahrq.gov/cahps | Advances in Survey Methodologymethods that have the potential to improve the survey response rates and representativeness and identify … invitations, survey questionnaire design, and formatting. … with nonrespondents, and then combine the responses. … modes, including electronic survey methods, the best sequencing of survey modes, and strategies for
  13. digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/health-it-survey-compendium/eldertree-baseline
    January 01, 2023 - ElderTree Baseline Survey This is a questionnaire designed to be completed by elderly patients … Survey Document ElderTree Baseline Survey (Persons using assistive technology may not … Year of Survey 2014 Document Type Questionnaire/Survey Research Method Attitude … Technology Mobile Phone Social Media Copyright Status Permission has been obtained from the survey … developers for unrestricted use of this survey; it may be modified or used as is without additional
  14. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/guidance-cg-cahps.pdf
    April 01, 2021 - Formatting Web-Based Surveys Web-based surveys can offer convenience to respondents and cost-effectiveness … • Send a postcard reminder to nonrespondents 10 days after sending the questionnaire. … instead of sending a postcard only to nonrespondents 10 days after the questionnaire is mailed. … If following up on an email or a mailed questionnaire, initiate telephone contact with nonrespondentsrespondent should return the survey (for mail surveys) or fill out the survey (for online surveys).
  15. www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/preparing-sample-files.html
    August 01, 2024 - Contact information appropriate for the mode of administration (i.e., addresses for mail surveys, phone … Maintain confidentiality:  Privacy assurances are central to encouraging respondent participation. … Survey vendors should have standard procedures in place for maintaining the confidentiality of respondents … that they will not reveal the names of respondents, or any results linked to specific individuals. … There are several opportunities during the survey process to explain to respondents that their responses
  16. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/mhs/cahps-outpatient-mental-health-guidance.pdf
    December 01, 2024 - /mental-health/index.html https://www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/index.html … /survey-methods-research/formatting-questionnaires.html https://www.ahrq.gov/cahps/surveys-guidance/survey-methods-research … For CAHPS surveys, “completeness” depends on whether a respondent completed at least half of the key … https://www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/using-multiple-modes.html https:/ … /cahps/surveys-guidance/survey-methods-research/calculating-response-rates.html Section 4: Patient
  17. meps.ahrq.gov/mepsweb/survey_comp/survey_ic.jsp
    January 01, 2023 - Medical Expenditure Panel Survey Insurance Component SurveysQuestionnaires — Insurance Component printer-friendly The main questionnaires used … Select by questionnaire type and year. … not available from the respondent, person-level data to match back to the MEPS-Household Component … survey (1996 only), data by telephone when the mailed questionnaires were not returned, and
  18. meps.ahrq.gov/survey_comp/survey_ic.jsp
    January 01, 2023 - Medical Expenditure Panel Survey Insurance Component SurveysQuestionnaires — Insurance Component printer-friendly The main questionnaires used … Select by questionnaire type and year. … not available from the respondent, person-level data to match back to the MEPS-Household Component … survey (1996 only), data by telephone when the mailed questionnaires were not returned, and
  19. www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/day-of-discharge.pdf
    June 02, 2025 - method is more effective than mail-only method. … to each respondent in the sample. … To maintain respondent confidentiality, the tracking system should not contain any of the survey responses … Each respondent in the tracking system should be assigned a survey result code that indicates whether … the respondent: • Responded to the tablet survey, • Returned the mail survey, • Participated
  20. meps.ahrq.gov/mepsweb/survey_comp/survey_questionnaires.jsp
    August 26, 2009 - Survey Questionnaires   Skip to main … Background   ::   Workshops & Events   ::   Data Release Schedule  Survey Components …   ::   Household   ::   Insurance/Employer   ::   Medical Provider   ::   SurveyQuestionnaires printer-friendly Household Component Questionnaire sections Supplemental … questionnaires State and local government questionnaires Medical Provider Component Questionnaires