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1101. Strategy 2: Communicating to Improve Quality (Implementation Handbook) (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Implement_Hndbook_508.pdf
      April 30, 2013 - ’ experience of care as measured by the CAHPS® Hospital Survey. … to physician communication, an aim might be “to improve scores on CAHPS Hospital Survey Questions … focus groups, patient and family satisfaction surveys, and staff surveys. … How willing are patients to question healthcare staff on issues related to the quality and safety of … Attitudes toward and beliefs about family presence: a survey of healthcare providers, patients' families

1102. Appendix C. Detailed Descriptions of Agency Research Portfolios | Agency for Healthcare Research and Quality
      www.ahrq.gov/healthsystemsresearch/hspc-research-study/appendix-c.html
      July 01, 2021 - of Patient Safety Culture (SOPS). … of Patient Safety Culture survey and the system for vendors to administer and report results of CAHPS … surveys. … the health centers through its Uniform Data System and patients through a periodic Health Center Patient … Survey.

1103. Facilitator Guide: Build Your SSI Prevention Bundle (doc file)
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/cusp/physician-staff-engagement-facguide.docx
      January 01, 2017 - Slide 6 Why Does Safety Culture Matter? … Slide 7 Why Does Safety Culture Matter? … SAY: We know teamwork and safety culture influence the effectiveness of safety initiatives. … We also know that safety culture can change through interventions. … This includes VAE rates and the number of patients that develop a VAE, performance on process measures

1104. Sustainability: Learning From Defects: Slide Presentation | Agency for Healthcare Research and Quality
      www.ahrq.gov/hai/tools/surgery/modules/sustainability/learn-from-defects-slides.html
      December 01, 2017 - , but does not reduce risks for future patients. … Slide 5: Problem Solving Goal: Long-Term Solution What is the long-term impact on patient safety … culture? … Safety Culture Survey (HSOPS). … Safety Attitudes Questionnaire (SAQ).

1105. Facilitator-Notes (doc file)
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module5/facilitator-notes.docx
      March 01, 2017 - Facilitator Notes SAY: The Resident and Family Engagement module focuses on the roles and responsibilities … The core concepts of person-centered care as defined by the Institute for Patient- and Family-Centered … These surveys provide useful information that can be used to improve performance in resident- and family-centered … be a valuable team member on safety and quality committees. … just focusing on what happened.

1106. 2018 National Healthcare Quality and Disparities Report Data Sources (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2018qdr-datasources.pdf
      October 01, 2019 - Hospital staff are asked to complete 2-page questionnaires (Patient Record forms, or PRFs) on a sample … Current sample design began in 2006; current questionnaire design began in 1997. … The average age of the patient respondent on the HHCAHPS is 79 years old, and about 12% of the HHCAHPS … surveys are completed by proxy respondents who are related to the patients or friends of the patients … Since 2010, client-level RSR data have been used to assess the numbers and types of clients receiving

1107. Final Progress Report: Yale Center for Healthcare Innovation, Redesign, and Learning (CHIRAL) (pdf file)
      www.ahrq.gov/sites/default/files/2025-03/chaudhry-report.pdf
      January 01, 2025 - Improving Inter-Hospital Transfer for Critically Ill Patients. 10th Annual Conference on the Science … Staff Experience survey: This survey assessed MICU, ED, and GM clinicians’ experiences with sending and … The post-intervention survey repeated the questions asked in the pre-intervention survey to detect any … • YNHH Patient Discharges to SNFs survey: This survey assessed SNF clinicians’ experiences with hospital … The Joint Commission Journal on Quality and Patient Safety. 2017;43(11):565-72. 4.

1108. AHRQ Safety Program for Perinatal Care: Facilitation Instructions for Conducting In Situ Simulations
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/situ/simulation.pptx
      May 01, 2017 - Care In Situ Simulations 24 Participants All disciplines involved in providing services or care to patients … The use of standardized patients (“actors”) may replace simulators in many cases. 29 AHRQ Safety Program … actual patients Requires use of infection-control practices for reuse of simulation equipment 31 AHRQ … simulation training program requires evaluation and continuous improvement.11 Consider using data from “safety … culture” surveys.

1109. Creating a Learning Health Care System: The Role of Practice Facilitators in Primary Care (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/evidence-now-webinar-learning-health-care-systems.pdf
      August 02, 2017 - Baseline Results Across the Initiative Patient Level     Aspirin use – 65% Blood pressure … data & DESIGNING changes Data extraction/abstraction Surveys & key informant interviews with … providers/patients Water-cooler conversations Kaizen walks and observation Continuous scanning … Engaged Leadership Leadership and Culture Change  Shared leadership  Team approach to patient … for Excellence in Primary Care Research www.ahrq.gov/professionals/systems/primary-care/index.html Patient

1110. Overview of Patient Safety Learning Laboratory (PSLL) Projects | Agency for Healthcare Research and Quality
      www.ahrq.gov/patient-safety/resources/learning-lab/index.html
      August 01, 2025 - presentation: a survey of academic and community practice . … Understand and improve workspace design and safety culture to influence anesthesia medication selection … A Patient Diagnostic Questionnaire (PDQ) that aligns with the “Patient Experience” Safer Dx process … data analyses using EHRs, patient safety event reports, and patient experience surveys. … Using patient experience surveys to identify potential diagnostic safety breakdowns: A mixed methods

1111. Burnout in Primary Care: Assessing and Addressing it in Your Practice (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/burnout-in-primary-care.pdf
      February 01, 2023 - satisfaction or wellness surveys, are indicators of burnout. … Copenhagen Burnout Inventory (CBI) 31 overvie w • 19-item questionnaire to assess personal burnout … , work-related burnout, and client- related burnout … patients. … A survey found that primary care providers who thought their clinics were better at addressing patients

1112. SOPS® Diagnostic Safety Supplemental Items for the SOPS Medical Office Survey (doc file)
      www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/diagnostic-safety-suppl-items.doc
      June 02, 2025 - were designed for use with the core SOPS® Medical Office Survey … · No reordering of survey items. … Providers in this office finish their patient notes by the end of their regular workday (1 (2 (3 … All test results are communicated to patients, even if the test results are normal (1 (2 (3 (4 … Following up with the patient and revising the diagnosis over time, as needed.

1113. Slide 1
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/preventing-cauti-icu-051314.pptx
      February 07, 2014 - Safety Culture   Senior Team Staff leaders leaders Engage How does this make the world a better … -> ICU processes Monitoring and Feedback Evaluation 43 Use data to assess progress: Hospital Survey … Why do ICU patients feel ‘special’? … rounds It used to be… 55 ‘everyone still wants a wedge pressure on every sick patient’ … CAUTI team Participate in HSOPs survey Review current catheter policy and order set CAUTI rounds with

1114. AHRQ Papers on Diagnostic Safety Topics | Agency for Healthcare Research and Quality
      www.ahrq.gov/patient-safety/reports/dxsafety-issuebriefs.html
      July 01, 2025 - Stewardship as a Model To Improve the Quality and Safety of Diagnosis Learning from AHRQ's Diagnostic Safety … Culture Survey at a Tertiary Care Health System in Brazil: A Case Study Electronic Test Result Communication … Volume 1: Why Patient Narratives Matter  ( PDF , 1 MB) Patient Experience as a Source for Understanding … Health Information Technology for Engaging Patients in Diagnostic Decision Making in Emergency Departments … Bridging the feedback gap: a sociotechnical approach to informing clinicians of patients' subsequent

1115. TeamSTEPPS Research/Evidence Base: Surgical Care and OR | Agency for Healthcare Research and Quality
      www.ahrq.gov/teamstepps-program/evidence-base/surgical.html
      July 01, 2023 - Impact of locally adopted simulation-based crew resource management training on patient safety culture … among interprofessional teams caring for postoperative patients.  … Impact of the comprehensive unit-based safety program (CUSP) on safety culture in a surgical inpatient … Joint Commission Journal on Quality and Patient Safety 36(6),  252-60. … Joint Commission Journal on Quality and Patient Safety 35(8),  398-405.

1116. Harnessing the Potential of Health Care Collaboratives: Lessons from the Keystone ICU Project (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-Goeschel_24.pdf
      January 01, 2008 - By September 2005 in participating units, the median rate of CLABSI was zero, safety culture had improved … Keep a “laser-sharp” focus on patients. 10. Expect the project to occasionally stall. 11. … SAQ scores provided a context for teams to discuss their safety culture and evaluate their annual progress … One tool, called “the goals sheet,” focused attention on the patient by prompting clinicians during … While we do not pretend culture change is easy, maintaining a focus on what is best for patients often

1117. AHRQ Views: New Quality Indicator Aimed at Addressing Maternal Morbidities | Agency for Healthcare Research and Quality
      www.ahrq.gov/news/newsletters/e-newsletter/936.html
      November 01, 2024 - (Source: AHRQ Medical Expenditure Panel Survey Statistical Brief #557 –  Prevalence of Long COVID Among … the quality and risks of drug information for patients . … From reporting to improving: how root cause analysis in teams shape patient safety culture . … J Patient Saf 2024 Sep 1;20(6):397-403. Epub 2024 May 15. Access the abstract on PubMed®. … Family medicine presence on labor and delivery: effect on safety culture and cesarean delivery.

1118. Meeting Minutes, November 2020 | Agency for Healthcare Research and Quality
      www.ahrq.gov/news/events/nac/2020-11-nac/nacmtg111020-minutes.html
      March 01, 2021 - The third award is to focus on patient-centered clinical decision support and shared decision making … Bitton urged AHRQ to consider using measures of safety culture—the agency might use them to identify … of Patient Safety Culture. … AHRQ will be considering using its Survey of Patient Safety Culture tool for some primary data collection … As such, it offers options to patients and providers.

1119. Facilitator Guide: Build Your SSI Prevention Bundle (doc file)
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/cusp/ptfamcare-facguide.docx
      January 01, 2017 - and Family Involvement in Care of Mechanically Ventilated Patients SAY: This module is about patient … Patient and Family Involvement in Care of Mechanically Ventilated Patients Facilitator Guide AHRQ Pub … In this case, it was developed using the results from nurse empathy exercises and family surveys that … Menu was displayed on a reusable white board in each patient’s room. … patients on their care plan are just some of the important aspects of patient-centered care.

1120. Final Progress Report: VTE Safety Toolkit: A Systems Approach to Patient Safety (pdf file)
      www.ahrq.gov/sites/default/files/2024-02/zierler-report.pdf
      January 01, 2024 - The patient component consists of educational tools for improving knowledge on prevention and treatment … The culture has been more focused on patient safety and on delivering quality healthcare across the … The data sources that we utilized were patient medical records and provider surveys and responses to … Evaluation: Conduct chart reviews on all patients diagnosed with VTE (based on vascular laboratory logbook … A survey will be conducted at the end of training to ascertain the provider’s satisfaction with the