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1061. Assemble the Team, Facilitator Notes | Agency for Healthcare Research and Quality
      www.ahrq.gov/hai/cusp/modules/assemble/team-notes.html
      December 01, 2012 - This is done by sharing stories about patients affected by a problem and estimating the number of patients … of survey results with the team, staff members, and senior executives hospital wide. … safety culture assessment. … With the tool, unit teams review the patient safety culture results to identify potential barriers and … every 3 to 6 months, or as needed, to encourage culture conversations, evaluate cultural issues between survey

1062. AHRQ Safety Program for MRSA Prevention
      www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa/156-what-are-4es.pptx
      October 01, 2024 - MRSA rates are as high as 15 infections per 1,000 patient-days in some units. … Es 13 Case Example: Identifying Causes The MRSA team discovers several critical issues impacting patient … To evaluate overall safety culture, an anonymous survey is administered, asking staff to assess patient … Based on feedback, more emphasis is placed on hands-on training. … Integrating CUSP and TRIP to improve patient safety. Hosp Pract (1995). 2010 Nov;38(4):114-21.

1063. Information to Help Hospitals Get Started (doc file)
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_PFE_Benefits_Hosp_508.docx
      January 01, 2012 - in quality and safety When your approach to care centers on patients and families, they become allies … scores and patient experiences of care Many of the CAHPS Hospital Survey measures reflect key elements … Under this program, achievement and improvement on patient experiences of care scores (based on the CAHPS … benchmarked performance on the CAHPS Hospital Survey, and hospitals are rewarded or penalized based … on their performance on specific CAHPS measures.

1064. Antibiotic Stewardship Program Development: Part 1 (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/improve/program-part1-facilitator-guide.pdf
      November 01, 2019 - more challenging cases or on patients receiving restricted antibiotics. … Finally, the infection control department is very familiar with preparation for The Joint Commission surveys … Slide 11 Essential Partners: Regulatory Bodies, QI, and Patient Safety SAY: In light of … partnership with regulatory affairs has increased in importance to ensure compliance and preparation for surveys … Thus, guidelines should address using appropriate diagnostic criteria to determine if a patient has

1065. AHRQ's Quality & Patient Safety Programs by Setting: Hospital | Agency for Healthcare Research and Quality
      www.ahrq.gov/patient-safety/settings/hospital/index.html
      February 01, 2025 - Based on expert input and lessons learned from the Agency's $23 million Patient Safety and Medical Liability … plan of care for each patient. … Hospital SOPS is a staff-administered survey that helps hospitals assess how their staff perceive various … aspects of safety culture. … Organizations on the nature of patient safety events in hospital settings.

1066. The Rationale for Case Mix and Mode Adjustments - Bakdash (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/2-case-mix-mode-adjustments-webcast-bakdash.pdf
      June 02, 2025 - Social Science Analyst, Center for Quality Improvement & Patient Safety, AHRQ Agency for Healthcare … with Clinicians Getting Information Shared Decision Making Self Management Support 7 CAHPS Surveys … Plans • Health Plans • Dental Plans • Home and Community- Based Services 8 Uses for CAHPS Surveys … Experience: CAHPS® Program CAHPS Surveys Measuring patient experience of care in different settings … Uses for CAHPS Surveys

1067. Presentation: Tools for Sustainability: Premortem and Scorecard
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/sustainability/premortem-scorecard-slides.pptx
      January 01, 2017 - North Carolina Center for Hospital Quality and Patient Safety. … Safety Culture How many safety climate responses are positive? … 29 Keeping an Eye on Culture Revisit your pre-engagement safety culture assessment and action plan … 30 Nurture Your Safety Culture It’s the soil, not the seed. – Louis Pasteur Sustainability Tools … Quality and Patient Safety.

1068. Language Access Plan for the Agency for Healthcare Research and Quality | Agency for Healthcare Research and Quality
      www.ahrq.gov/policy/electronic/plain-writing/language-access.html
      July 01, 2025 - AHRQ’s family of patient safety Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys … are provided to institutions in Spanish so Spanish-speaking patients can complete surveys. … The Hospital CAHPS survey is also available in Russian, Chinese, and Vietnamese on the website of CMS … Further, the CAHPS surveys are also translated into Spanish. … Translate AHRQ consumer publications into Spanish and publish the patient surveys called CAHPS in Spanish

1069. Participating in the 2023 CAHPS® Home and Community-Based Services Survey Database: What You Need to Know - Bakdash (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/2-2023hcbs-survey-webcast-bakdash.pdf
      June 02, 2025 - Participating in the 2023 CAHPS® Home and Community-Based Services Survey Database: What You Need to … Social Science Analyst, Center for Quality Improvement & Patient Safety, AHRQ Agency for Healthcare … CAHPS Surveys Measuring patient experience of care in different settings Experience with Providers … CAHPS Surveys Measuring patient experience of care in different settings Experience with Providers … Experience CAHPS Surveys Uses for CAHPS Surveys

1070. Creating a Curriculum for Training Health Profession Faculty Leaders (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol4/Mitchell.pdf
      March 31, 2004 - curriculum focused on patient safety. … curriculum focused on patient safety. … Therefore, our first task was to survey and catalogue existing materials in the areas deemed core to … The first 13 respondents to our follow-up survey have trained 416 faculty, staff, and students in patient … , and patients’ perception of care.

1071. Assemble the Team and Engage Leadership for Perinatal Safety (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/assemble/assemble-team-facilitator-guide.pdf
      May 01, 2017 - This is done by sharing stories about patients affected by a problem and estimating the number of patients … of staff and patient survey results with the team, staff members, and senior executives hospital wide … safety culture assessment. … With the tool, L&D unit teams review the patient safety culture results to identify potential barriers … to 6 months, or as needed, to encourage culture conversations, evaluate cultural issues between survey

1072. Communication Strategies to Promote Resident Safety
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/educational-bundles/communication-and-teamwork/communication-strategies.pptx
      September 01, 2016 - Assessing what is working through the use of the Nursing Home Survey on Patient Safety Culture is an … After participating in the survey, it is important to come together with your team to determine your … oral, written and electronic among staff, with and among physicians, with administration, and with patients … Peck but Mary just started working on the unit with Jessica and doesn’t want to start off on the wrong … culture.

1073. Implementation of an Event Reporting and Learning System Leads to Improvements in Patient Safety Culture at UNC Medical Center-Mazur (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/3-unc-webcast-mazur.pdf
      June 02, 2025 - Implementation of an Event Reporting and Learning System Leads to Improvements in Patient Safety Culture … Safety Culture at UNC Medical Center Lukasz Mazur, PhD, Associate Professor, UNC Dept. of Radiation … Department of Radiation Oncology • North Carolina Cancer Hospital in Chapel Hill • Department treats ~120 patients … Safety/Quality Patient Safety and Quality Issues Total Positive Responses Survey Year (n participants … Safety Culture at UNC Medical Center Agenda UNC Medical Center Department of Radiation Oncology Complex

1074. AHRQ-Funded Patient Safety Highlights: Improving Healthcare Safety by Supporting Measure Implementation (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/highlights/ps-project-highlights-measure-implementation.pdf
      August 01, 2025 - Nursing Home Patient Safety Culture 2016–2019 $1,211,557 Purpose: Identify different aspects of … safety culture. … Key Findings/Impact: According to the final report, researchers concluded that patient safety culture … Better patient safety culture score predicted better state regulatory performance indicators including … culture scores.

1075. Information to Help Hospitals Get Started (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_PFE_Benefits_Hosp_508.pdf
      January 01, 2012 - Overall improvements in quality and safety When your approach to care centers on patients and families … scores and patient experiences of care Many of the CAHPS Hospital Survey measures reflect key elements … Under this program, achievement and improvement on patient experiences of care scores (based on the … tied to benchmarked performance on the CAHPS Hospital Survey, and hospitals are rewarded or penalized … based on their performance on specific CAHPS measures.

1076. Final Progress Report: Improving the Safety of Primary Care by Measuring Adverse Events and Improvement (pdf file)
      www.ahrq.gov/sites/default/files/2024-03/kennerly-report.pdf
      January 01, 2024 - safety program to improve patient safety culture and reduce AEs. … Patient Surveys: We developed a patient survey to estimate the economic impact of AEs and patients’ experiences … Respondent Characteristics One of the six respondents was a man, and five were women. … Patient Telephone Surveys Examining Economic Impact of AEs We administered a phone survey to the sample … Many organizations rely on voluntary reporting systems, patient surveys, or malpractice claims/risk

1077. 157-What-Are-4-Es (doc file)
      www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa/157-what-are-4-es.docx
      October 01, 2024 - Hand hygiene is currently tracked via a single question on a quarterly questionnaire for unit leaders … To gain a broader understanding of the hospital’s safety culture, the team decides to administer a survey … Staff are asked to anonymously evaluate aspects of patient safety culture. … The team also consults the results of their anonymous patient safety survey. … At baseline, fewer than 35% of respondents rated overall patient safety at the hospital as “positive”

1078. Final Progress Report: Development Validation and Implementation of Customized Checklists for Safe Surgery (pdf file)
      www.ahrq.gov/sites/default/files/2024-03/gawande-report.pdf
      January 01, 2024 - present prior to implementation (e.g., structural factors, patient safety culture, leadership, and … Surveys were administered to trainees as part of the training sessions on paper. … The surveys were administered electronically using the Research Electronic Data Capture (REDCap) survey … Effect of a comprehensive surgical safety system on patient outcomes. … On Simple adjustments to chi-square tests with sample survey data.

1079. Physician and Staff Engagement: Facilitator Guide | Agency for Healthcare Research and Quality
      www.ahrq.gov/hai/tools/mvp/modules/cusp/physician-staff-engagement-facguide.html
      March 01, 2017 - Slide 7: Why Does Safety Culture Matter? … Slide 8: Why Does Safety Culture Matter? … Say: We know teamwork and safety culture influence the effectiveness of safety initiatives. … We also know that safety culture can change through interventions. … This includes VAE rates and the number of patients that develop a VAE, performance on process measures

1080. Chapter 1. Introduction and Program Overview | Agency for Healthcare Research and Quality
      www.ahrq.gov/patient-safety/settings/long-term-care/resource/injuries/fallspx/man1.html
      December 01, 2017 - One in every 10 residents who fall has a serious related injury and about 65,000 patients suffer a hip … Poor survey results. Lawsuits. High insurance premiums. … While falls are liability and survey concerns, it is counterproductive to keep data secret. … Review information on the Tracking Record for Improving Patient Safety. … documentation necessary to reflect implementation of best practices and should promote positive results during survey