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421. Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey - GINSBERG (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-ahrq.pdf
     January 01, 2021 - Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey … - GINSBERG AHRQ’S CAHPS® PROGRAM Caren Ginsberg, Ph.D., CPXP Director, CAHPS and Surveys on Patient … settings and with health plans and providers ►Develops and operates voluntary databases for CAHPS survey … data 10 CAHPS Surveys: Gold standard for patient experience measurement CAHPS Surveys: ► Measure … principles; ensures comparability across settings, plans, providers, programs 11 Uses of CAHPS Surveys

422. Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-intro-slides.pdf
     March 15, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores Strategies for Improving … CAHPS Clinician & Group (CG-CAHPS) Survey Scores A Webcast Presented by the AHRQ CAHPS User Network … Facility Surveys Hospital In-Center Hemodialysis Nursing Home Ambulatory Care Surveys Clinician … MA (Moderator) 12 www.cahps.ahrq.gov Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey … Scores CAHPS Webcast Series CAHPS Family of Surveys Facility Surveys Ambulatory Care Surveys Our

423. Introducing the CAHPS Cancer Care Survey" Transcript (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-transcript.pdf
     June 01, 2017 - survey to be added to the suite of surveys under the CAHPS banner. … want to find out if patients understood their communications from their doctor, the only appropriate respondent … Cancer centers should choose a method of data collection and should conduct sufficient follow up of non-respondents … , and whether or not the respondents had help with the survey. … With regard to the questionnaire itself, there was a question about patient perception of the effectiveness

424. Adolescent Assessment of Preparation for Transition (ADAPT) to Adult-Focused Health Care (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-146-fullreport.pdf
     January 01, 2020 - A survey packet containing a cover letter, questionnaire, and postage-paid return envelope was sent … Compared to non- respondents, there was a higher proportion of 17 year-old adolescents in the AHCP respondent … There were lower proportions of black patients in the respondent samples compared to non-respondents … For both the AmeriHealth Caritas Pennsylvania and Texas Children’s Health Plan surveys, the respondent … surveys were returned by Texas Children’s Health Plan respondents.

425. Provider Feedback Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/12a-pfe-provider-survey.pdf
     August 01, 2021 - Provider Feedback Survey Provider Feedback Survey Toolkit for Engaging Patients To Improve Diagnostic … Safety AHRQ Publication No. 21-0047-11-EF August 2021 Surveys provide a quick and easy way to solicit … Consider administering surveys at periodic intervals: � Before Implementation [Provider Self-Assessment … to keep surveys short. … Both surveys here take less than one minute to complete.

426. SOPS Program Brief (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/sops-program-brief-2024.pdf
     January 01, 2024 - Survey Development Process SOPS surveys and supplemental item sets undergo a rigorous development and … Steps in the SOPS Survey Development Process  Review literature and existing surveys. … survey results. … • Selecting your survey population. • Conducting web and paper-based surveys. … Areas of Patient Safety Culture Assessed by the SOPS Surveys Optional Supplemental Item Sets Survey

427. Psn-Pdf (pdf file)
     psnet.ahrq.gov/node/44824/psn-pdf
     January 01, 2020 - Several validated survey tools are available to measure hospital safety and teamwork climates, including … the AHRQ Surveys on Patient Safety Culture and the Safety Attitudes Questionnaire (SAQ). … improved-safety-culture-and-teamwork-climate-are-associated-decreases-patient-harm-and https://psnet.ahrq.gov/primer/culture-safety https://psnet.ahrq.gov/issue/surveys-patient-safety-culture … https://psnet.ahrq.gov/issue/surveys-patient-safety-culture https://psnet.ahrq.gov/issue/safety-attitudes-questionnaire-psychometric-properties-benchmarking-data-and-emerging

428. SOPS™ Health Information Technology (Health IT) Supplemental Items for Hospitals Webcast Transcript (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospital/healthitwebinar/sops-hit-webcast-transcript.pdf
     July 25, 2018 - So survey methodology and the importance of making sure that we have the right level of rigor and these … We had a 42% response rate, about 15,000 respondents. … Also in the survey at the very end of the survey was an open-ended comments box. … Yount, Slide 36 29% of respondents discovered incorrect information was copied and pasted. … various survey settings.

429. Introducing the CAHPS Child Hospital Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/1_carla_zema_intro.pdf
     January 22, 2015 - Introducing the CAHPS Child Hospital Survey Introducing the CAHPS Child Hospital Survey A Webcast … and related products, including the CAHPS Database • CAHPS Surveys • Assess patients’ experiences … Surveys Hospital In-Center Hemodialysis Nursing Home Ambulatory Care Surveys Clinician & … Core CAHPS Design Principles CAHPS Family of Surveys CAHPS Consortium Child HCAHPS Survey Development … HCAHPS Survey – Adult vs.

430. Methodology Report #19: Overview of Methodology for Imputing Missing Expenditure Data in the Medical Expenditure Panel Survey
     meps.ahrq.gov/data_files/publications/mr19/mr19.shtml
     March 01, 2007 - , reducing respondent burden, and enhancing analytical capacities. … collected from the selected organizations through a prescreening telephone interview, a mailed questionnaire … , and a telephone follow-up for nonrespondents. … The HC questionnaire is designed to collect use and expenditure data for two consecutive years … Method-ology Report No. 19. March 2007.

431. Understanding CAHPS® Surveys: A Primer for New Users Infographic (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-101-infographic.pdf
     February 01, 2019 - Understanding CAHPS® Surveys: A Primer for New Users Infographic Understanding CAHPS® Surveys: A Primer … timely appointments Coordinated care from doctors and nurses Easy access to information CAHPS Surveys … with Health Plans Health Plans Dental Plans Home and Community- Based Services Use of CAHPS Surveys … Certification and recognition Value-based purchasing Health services research Resources to Support Survey … Users CAHPS Ambulatory Care Improvement Guide Free technical assistance Web site: Surveys,

432. Strategies for Improving CAHPS Health Plan Survey Scores (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/edgman-levitan-intro.pdf
     April 13, 2016 - Strategies for Improving CAHPS Health Plan Survey Scores Strategies for Improving CAHPS Health Plan … Survey Scores A Webcast Presented by the AHRQ CAHPS User Network April 13, 2016 12:00 – 1:00 pm … Facility Surveys Hospital In-Center Hemodialysis Nursing Home Hospice Ambulatory Care Surveys … 5.0 4 Core Survey Composites and Ratings 2015 National Adult Medicaid Average Top-Box Scores … Scores CAHPS Webcast Series CAHPS Family of Surveys CAHPS Health Plan Survey 5.0 Our Focus Today

433. Patient safety climate strength: a concept that requires more attention. | PSNet
     psnet.ahrq.gov/issue/patient-safety-climate-strength-concept-requires-more-attention
     March 04, 2011 - Standardized safety culture surveys, including the Safety Attitudes Questionnaire and the AHRQ Surveys … This study analyzed safety culture surveys from an accreditation program in a novel manner. … Investigators summarized the safety culture level (the averaged ratings of patient safety culture from respondents … climate survey (Can-PSCS) to measure provider perceptions of PSC across health settings. … climate survey (Can-PSCS) to measure provider perceptions of PSC across health settings.

434. SOPS™ Value and Efficiency Supplemental Items for Hospitals and Medical Offices Webcast Transcript (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/valuewebcasttranscript.pdf
     January 09, 2018 - of the SOPS suite of surveys, but given that the methodology used to develop the surveys was the same … to assess how well the survey items or questions were understood by potential respondents and how easily … And there are survey users guides for the Hospital and Medical Office SOPS surveys that are very useful … You can enter in your respondent-level data, your survey-level data, and then it will automatically … Seventy percent of the respondents were clinical.

435. Multiple Settings | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/multiple/index.html
     August 01, 2023 - Surveys include: Settings: Clinician and group practices Web: ahrq.gov/cahps/surveys-guidance … /cahps/surveys-guidance/hospice Hospitals Web: ahrq.gov/cahps/surveys-guidance/hospital Hospital … member surveys) Web: ahrq.gov/cahps/surveys-guidance/nh Health Plans: Commercial, Medicaid, Medicare … behavioral health) Web: ahrq.gov/cahps/surveys-guidance/echo Specialized Surveys: Cancer care—inpatient … Surveys on Patient Safety Culture™ (SOPS ® ) is a suite of staff-administered surveys that help health

436. CAHPS Cancer Care Survey Measures | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/cancer/survey-measures.html
     March 01, 2017 - CAHPS Cancer Care Survey Measures For more information: Patient Experience Measures from the … CAHPS ® Cancer Care Survey (PDF, 325 KB) Getting Timely Appointments, Care, and Information Q14

437. Screener Items for the CAHPS Item Set for Children with Chronic Conditions | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/item-sets/children-chronic/screener.html
     April 01, 2022 - five-item screener that is used during the analysis of the data to determine which responses to the questionnaire … If the answer to the first part of the question is "yes," the respondent moves on to the second part … If so, the respondent continues to the third part, which asks whether the condition has lasted or is

438. Linking Characteristics of High-Performing Hospitals With Patient Safety (pdf file)
     www.ahrq.gov/sites/default/files/2024-09/etchegaray3-report.pdf
     January 01, 2024 - and used two approaches to conduct these studies: narrative reviews and cross- sectional surveys. … The Safety Attitudes Questionnaire as a tool for benchmarking safety culture in the NICU. … Understanding Evidence-Based Research Methods: Pilot Testing Surveys. … Comparing two safety culture surveys: Safety Attitudes Questionnaire and Hospital Survey on Patient … Comparison of two patient safety culture surveys: HSOPS and SAQ.

439. Introducing the New CAHPS Clinician & Group Survey 3.0 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150917/dale_shaller_intro.pdf
     September 17, 2015 - Introducing the New CAHPS Clinician & Group Survey 3.0 Introducing the New CAHPS Clinician & Group … Survey 3.0 A Webcast Presented by the AHRQ CAHPS User Network September 17, 2015 1:00 – 2:30 pm … and related products, including the CAHPS Database • CAHPS Surveys • Assess patients’ experiences … www.cahps.ahrq.gov Today’s Speakers • Julie Brown, Senior Study Director and Director, RAND Survey … further research (Ron Hays) • Q/A • Wrap-up 10 Introducing the New CAHPS Clinician & Group Survey

440. Mobile Patient-Reported Outcomes for Value and Effectiveness (mPROVE) - Final Report (pdf file)
     digital.ahrq.gov/sites/default/files/docs/citation/u18hs026883-jih-final-report-2024.pdf
     January 01, 2024 - surveys in the app and a survey focused on technology literacy. … Survey respondents received $5 e-gift card for completing the survey. … Initial analyses show that the survey respondents were highly educated (50% with an advanced degree) … Survey respondents had high technology literacy and access to internet and iOS devices were the dominant … form or reported technology devices as only 11.6% of survey respondents reported using an Android smartphone