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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/compare/CAHPS-Database-2012-CG-Chartbook.pdf
January 01, 2012 - Table 3-1 summarizes the number of survey respondents and practices contained in the CG-
CAHPS Database … All results presented in these charts are calculated at the respondent level. … 4-point Survey with PCMH Supplemental Items, since the number of surveys
submitted separately were not … the CAHPS Database with the following:
• Respondent-level survey data
• Practice characteristics … Visit Adult Questionnaire 2.0 (cont.)
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www.ahrq.gov/talkingquality/assess/evaluation-plan.html
January 01, 2023 - For example, you might use a single community survey to address questions about whether your audience … Surveys may be administered by mail, by telephone, in person, or over the Web. … What's needed for surveys? … One or two interviewers ask the key informants a set of "open-ended" questions that permit respondents … of these transcripts are used to identify themes, patterns, and variations across different kinds of respondents
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www.ahrq.gov/sops/international/hospital/translators-version-2.html
October 01, 2024 - The reason is that in the United States, some respondents do not know what patient safety culture means … If you think respondents in your country understand the term "patient safety culture," you may leave … for those interested in translating one of the SOPS Surveys. … The Spanish translations on the AHRQ SOPS website were designed for Spanish-speaking respondents working … Back to Contents
Alternate Format Surveys on Patient Safety Culture: Hospital Survey Version
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www.ahrq.gov/cahps/surveys-guidance/item-sets/mobility/index.html
February 01, 2021 - Supplemental items for people with mobility impairments are available for two CAHPS surveys:
Health … This approach reduces the cognitive burden on respondents. … Survey sponsors can then compare survey results for respondents with and without mobility impairments … improvement teams, and administrators:
To identify the ways in which the experiences and perceptions of respondents … report the standard CAHPS composites measures for two separate groups:
The general population of respondents
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hcup-us.ahrq.gov/reports/methods/MS2022-03-PopulationReport.pdf
December 15, 2022 - /
(HCUP 12/15/22) 6 Population Denominators
American Community Survey (ACS)
Sponsor:
United … Decennial census long form will be replaced in
2010 census by the American Community Survey (ACS) … The NCS-1 respondents were reinterviewed
in 2001-02 for the NCS-2. … The NCS Replication Survey (NCS-R) was carried out in a
new national sample of 10,000 respondents. … concept in HCUP), while the CPS captures the health insurance coverage of the population,
where one respondent
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2024-health-plan-chartbook.pdf
January 01, 2024 - Respondent Characteristics Highlights
2024 Adult Medicaid Number of Survey Respondents by State … Respondent Characteristics Highlights
2024 Child Medicaid Number of Survey Respondents by State … Respondent Characteristics Highlights
2024 CHIP Number of Survey Respondents by State
CAHPS … Respondent-level survey results are calculated across all respondents in the Database, ignoring
their … Number of Survey Respondents by State
Adult Medicaid Trends
Child Medicaid
Respondent Characteristics
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www.ahrq.gov/sites/default/files/wysiwyg/sops/databases/hospital/2024-hospital-workplace-safety-summary.pdf
January 01, 2024 - ,-•-•-1-•-1-•-•-•-• ♦-•- -:-1 I Ii , I I I i , I ' I , 1, ' , I I I , I I
Findings from the 2024 Surveys … Lowest
Verbal Aggression
45% of respondents disagreed that
"In this unit there is a prob lem with … Action planning for patient safety improvement
The Action Planning Tool for the AHRQ Surveys on Patient … www.ahrq.gov/sops/surveys/hospital/supplemental-items/workplace-safety
For more information on SOPS Hospital … To view the full report:
AHRQ Publication No. 25-0013
November 2024
https://www.ahrq.gov/sops/surveys
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www.ahrq.gov/policymakers/measurement/consumer-assessment/index.html
September 01, 2012 - Consumer Assessment Surveys
The Consumer Assessment of Healthcare Providers and Systems (CAHPS … The goals of the CAHPS program are twofold:
Develop standardized patient surveys that can be used
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www.ahrq.gov/es/sops/resources/planning-tool/index.html
August 01, 2024 - on Patient Safety Culture® (SOPS®) surveys , as well as the SOPS supplemental items. … However, administering a SOPS survey is not the end of the improvement process. … It is important to develop and implement action plans, which use survey data for improvement. … The Action Planning Tool is intended for use after your organization administers the survey and analyzes … Action Planning Tool for the AHRQ Surveys on Patient Safety Culture® (SOPS®).
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www.ahrq.gov/sops/resources/planning-tool/index.html
August 01, 2024 - on Patient Safety Culture® (SOPS®) surveys , as well as the SOPS supplemental items. … However, administering a SOPS survey is not the end of the improvement process. … It is important to develop and implement action plans, which use survey data for improvement. … The Action Planning Tool is intended for use after your organization administers the survey and analyzes … Action Planning Tool for the AHRQ Surveys on Patient Safety Culture® (SOPS®).
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/best-practices-survey-administration-webcast-ginsberg.pdf
April 02, 2025 - Best Practices for Administering SOPS® Surveys Users (Webcast): Ginsberg Presentation
AHRQ’s Surveys … clinicians and
patients
• Make the safe thing the easy thing to do
7
AHRQ’s SOPS Program
• SOPS surveys … measurement, and improvement of patient safety culture within healthcare
settings
• Develops validated surveys … Free technical assistance and resources available
10
How can you use the SOPS surveys? … Why should you use the AHRQ SOPS Surveys?
How can you use the SOPS surveys?
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digital.ahrq.gov/sites/default/files/docs/publication/uc1hs015397-bates-final-report-2008.pdf
January 01, 2008 - Our project began with a baseline survey of office practices throughout Massachusetts in 2005
and a … Because the surveys included
nearly identical questionnaires and data collection methodologies, we have … Results
Aim 1: Practice Adoption of Electronic Health Records
Results of the baseline survey of office … Practice managers, to
whom this survey was addressed, reported that 18% of respondent practices had … Using the survey mentioned
above, 1140 respondents with data on the presence of EHR had available BRM
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www.ahrq.gov/sops/events/webinars/sops-primer.021920.html
May 01, 2022 - Understanding SOPS Surveys: A Primer for New Users
February 19, 2020
Summary
Speakers … Presentation Slides
Recording
Transcript
Summary
This AHRQ webcast provided an overview of the Surveys … Speakers described the SOPS program, surveys, supplemental items, databases, and resources available … Senior Study Director
User Network for the AHRQ Surveys on Patient Safety Culture (SOPS)
Westat … About the Surveys on Patient Safety Culture
The Surveys on Patient Safety Culture are a suite of surveys
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www.ahrq.gov/cahps/about-cahps/patient-experience/prems-proms/index.html
February 01, 2025 - developing optional supplemental items, and testing modern and potentially less cumbersome approaches to survey … Widely used PROMs include the 36-item Short Form Health Survey (SF-36) 1 for collecting self-reported … quality-of-life measures and the Patient Health Questionnaire (PHQ-9) 2 for tracking depression and … Practice . 1. 36-item Short Form Survey … Patient Health Questionnaire (PHQ-9).
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www.ahrq.gov/sites/default/files/wysiwyg/sops/databases/medical-office/2016-report-part-1.pdf
January 01, 2016 - Some medical offices used a paper-only survey,
others used Web-only surveys, and others used a combination … number of respondents per medical office (range: 3 to 392) 16
Average number of surveys administered … Step 2: Communicate and Discuss the Survey Results
Common complaints among survey respondents are that … It excludes surveys that were returned blank
on all nondemographic survey items, or deleted during data … cleaning, but includes surveys where
at least one nondemographic survey item was answered.
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-sops-overview-webcast-intro.pdf
January 15, 2025 - AHRQ’s Surveys on Patient Safety Culture® for New Users - Introduction
AHRQ’s Surveys on Patient Safety … Principal Research Associate
User Network for AHRQ Surveys
on Patient Safety Culture
Westat
Moderator … Lead Research Associate
User Network for AHRQ Surveys on Patient Safety Culture
Westat
3
Agenda … • Background on AHRQ’s Surveys on Patient Safety Culture®
(SOPS®) Program
• SOPS Surveys, Databases … and Resources
• Q&A
4
AHRQ’s Surveys on Patient Safety Culture®for New Users
Webcast Technical
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-ginsberg-ahrq-program.pdf
April 02, 2025 - Understanding CAHPS® Surveys: A Primer for New Users - Slides 8-13
AHRQ’s CAHPS® Program
Caren Ginsberg … • Surveys measure patient experience of care in different
settings
• Surveys are developed using … CAHPS is committed to capturing the patient’s voice.
11
www.ahrq.gov/cahps
Uses of CAHPS Surveys … Collecting patient experience data using patient
narrative information; effectiveness of different survey … CAHPS Surveys
Uses of CAHPS Surveys
Patient Experience of Care Research at AHRQ
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hcup-us.ahrq.gov/reports/methods/2019-02.pdf
January 01, 2019 - /
(HCUP 10/24/19) 6 Population Denominators
American Community Survey (ACS)
Sponsor:
United … Decennial census long form will be replaced in
2010 census by the American Community Survey (ACS) … The NCS-1 respondents were reinterviewed in
2001-02 for the NCS-2. … The NCS Replication Survey (NCS-R) was carried out in a new
national sample of 10,000 respondents. … concept in HCUP), while the
CPS captures the health insurance coverage of the population, where one respondent
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www.ahrq.gov/cahps/surveys-guidance/develop-outpatient-mental-health-surveys.html
August 01, 2024 - Development of the CAHPS Outpatient Mental Health Survey
In 2016, the CAHPS research team began … developing a new survey of patient experience with mental health care provided in outpatient settings … The goal of this survey was to replace the Experience of Care and Health Outcomes (ECHO) Survey and respond … Key Steps in the Survey Development Process Initial gathering of information. … with a revised questionnaire.
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www.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/Plan-a-Communications-Strategy.html
December 01, 2019 - Step 5: Set the Stage for Conducting the Survey .
Step 6: Develop an Evaluation Plan . … before reporting the results, it is typical for project teams to want to focus first on developing questionnaires … and implementing surveys before they turn their attention to issues related to reporting. … this information may be available in enrollment, employment, or patient files, or through previous surveys … CAHPS survey results .