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  1. The Effect of Health Care Working Conditions on Patient Safety. Evidence Report/Technology Assessment. | PSNet

    psnet.ahrq.gov/issue/effect-health-care-working-conditions-patient-safety-evidence-reporttechnology-assessment
    December 18, 2008 - April 13, 2011 Medical Office Survey: 2020 User Database Report. … April 28, 2021 Surveys on Patient Safety Culture (SOPS) Medical Office Survey: 2022 User … March 18, 2020 Community Pharmacy Survey on Patient Safety Culture: 2019 User Comparative

  2. Patient Post-Hospitalization Telephone Survey (pdf file)

    hcup-us.ahrq.gov/datainnovations/raceethnicitytoolkit/nm6.pdf
    June 16, 2014 - Patient Post-Hospitalization Telephone Survey 1 AHRQ Race/Ethnicity Survey … YES If person answering is the ‘selected respondent’ and the selected respondent is over … NAME OF SELECTED RESPONDENT has been chosen TO PARTICIPATE IN A VERY SHORT HEALTH SURVEY. … Your answers will be grouped with those from other respondents. … Your survey may be combined with information the Department of Health has from other sources.

  3. Can Risk Score Alerts Improve Office Care for Chest Pain? - Final Report (pdf file)

    digital.ahrq.gov/sites/default/files/docs/publication/r18hs017075-sequist-final-report-2010.pdf
    January 01, 2010 - We conducted two separate clinician surveys, at baseline prior to the randomized intervention, and at … These surveys were implemented among 292 primary care clinicians at baseline using a 3 step process … We achieved a survey response rate of 79% for the JPI survey and 73% for the SUS survey. … Regarding the physician baseline surveys, the mean JPI composite score was 8.9 (standard deviation 4.5 … Our surveys indicate that the electronic alerts were well received by clinicians.

  4. Advancing the Science and Implementation of Patient Narratives: Summary of Presentations (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narratives-presentations-summary.pdf
    January 01, 2022 - in which narratives are being used, the development and testing of open-ended items for specific surveys … a structured series of open-ended questions added to the end of CAHPS and other patient experience surveys … Analyses of narratives can also suggest ways to improve the structure and content of current surveys … While there were no questions about trust specifically in the survey, 124 respondents used the word … subgroups in the larger population of survey respondents.

  5. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/33809/psn-pdf
    June 01, 2016 - We've made great strides in measuring culture through surveys and demonstrating conclusively that those … We've done burnout surveys of our clinicians, so we know where we stand. … incorporated Paul O'Neill's questions about workforce and about joy and meaning into our safety culture surveys … And change our safety surveys to incorporate those types of questions and deliberately consider burnout

  6. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/33744/psn-pdf
    February 01, 2013 - that now mandate more attention to the patient's perspective because data from patient experience surveys … Hospitals have to augment some of the standard national benchmarking surveys to make sure they are measuring … RW: Let's assume that surveys eventually ask the right questions. … hospitals now have patient experience teams where they review data from the national benchmarking surveys

  7. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/44821/psn-pdf
    December 05, 2022 - Action Planning Tool for the AHRQ Surveys on Patient Safety Culture. … https://psnet.ahrq.gov/issue/action-planning-tool-ahrq-surveys-patient-safety-culture Improving the … Designed for users of the AHRQ safety culture surveys, this updated tool will help organizations develop … https://psnet.ahrq.gov/issue/action-planning-tool-ahrq-surveys-patient-safety-culture https://psnet.ahrq.gov … /primer/culture-safety https://psnet.ahrq.gov/issue/surveys-patient-safety-culture https://psnet.ahrq.gov

  8. Reporting CAHPS Survey Results to Non-Consumers | Agency for Healthcare Research and Quality

    www.ahrq.gov/cahps/consumer-reporting/guidelines/results/index.html
    March 01, 2016 - Reporting CAHPS Survey Results to Non-Consumers Many sponsors of CAHPS surveys produce reports … Such reports typically include detailed survey results and different explanatory text around the results

  9. Final Progress Report: Improving Patient Safety: Health Systems Reporting, Analysis and Safety Improvement Research Demonstrations (pdf file)

    www.ahrq.gov/sites/default/files/2025-05/fraser-dunagan-report.pdf
    January 01, 2025 - Healthcare Worker Patient Safety Survey Methods: A survey tool focusing on the knowledge attitudes and … The survey was further refined and used to survey risk managers. … Patient Surveys Methods: There were five questions added to the patient satisfaction survey that goes … Results Principal Findings: In total, 177 questionnaires were completed by 125/214 (58%) house staff … Results Key Findings: Surveys are just beginning to be analyzed.

  10. Terminology and Language Used by Patients and Caregivers | Agency for Healthcare Research and Quality

    www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-terminology8.html
    April 01, 2025 - We have learned a lot from pioneering work on patient surveys and interviews. 44-47  Rather than speak

  11. New AHRQ SOPS® Diagnostic Safety Supplemental Items for Medical Offices - Schiff (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-new_sops_diagnostic_safety-schiff.pdf
    January 01, 2020 - Medical Error in Massachusetts, September 2–28, 2014. 21% Experienced Medical Error IHI/NPSF 2017 Survey … Edwards Deming 36 AHRQ SOPS Surveys • 2-decade track record of meaningful validated self assessment … Instruments to Measure Self-Measurement/Learning Tools AHRQ SOPS Surveys Diagnostic Safety Supplemental

  12. Interpreter-Hpcahps-Adult-Spanish-2157-4B (doc file)

    www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/interpreter-hpcahps-adult-spanish-2157-4b.docx
    June 02, 2025 - CAHPS® Health Plan Survey 5.0 Supplemental Items: Interpreter Services Population Version: Adult … Supplemental Items for the CAHPS® Health Plan Survey 5.0 Topic: Interpreter Services Population Version … : Adult Language: Spanish Users of the CAHPS® Health Plan Survey are free to incorporate supplemental

  13. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/73343/psn-pdf
    June 02, 2021 - Hospital surveys by the Centers for Medicare and Medicaid Services: an analysis of more than 34,000 … Hospital surveys by the Centers for Medicare and Medicaid Services: an analysis of more than 34,000 … https://psnet.ahrq.gov/issue/hospital-surveys-centers-medicare-and-medicaid-services-analysis-more- … https://psnet.ahrq.gov/issue/hospital-surveys-centers-medicare-and-medicaid-services-analysis-more-34000 … -deficiencies https://psnet.ahrq.gov/issue/hospital-surveys-centers-medicare-and-medicaid-services-analysis-more

  14. Development of the Patient-Centered Medical Home Item Set | Agency for Healthcare Research and Quality

    www.ahrq.gov/cahps/surveys-guidance/item-sets/PCMH/Development-PCMH-Survey.html
    November 01, 2020 - Stakeholder input is critical to the CAHPS survey development process. … In August 2010, the CAHPS team conducted cognitive testing of draft questionnaires that incorporated … PCMH items into the CG-CAHPS 12-Month Survey 2.0. … The team revised the draft questionnaires based on the findings from the cognitive interviews. … CG-CAHPS 12-Month Survey 2.0.

  15. CAHPS Child Hospital Narrative Item Set | Agency for Healthcare Research and Quality

    www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives.html
    November 01, 2023 - The item set can be added to the CAHPS Child Hospital Survey . … Questions in the Narrative Item Set for the Child Hospital Survey The Child Hospital Narrative Item … Like the core items, these supplemental questions prompt respondents to consider the child’s most recent … Anticipated engagement by respondents. Anticipated response time. … Brief History The CAHPS team began work on a new Narrative Item Set for the CAHPS Child Hospital Survey

  16. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/39937/psn-pdf
    December 06, 2010 - Hospital safety climate surveys: measurement issues. December 6, 2010 Jackson J, Sarac C, Flin R. … Hospital safety climate surveys: measurement issues. … https://psnet.ahrq.gov/issue/hospital-safety-climate-surveys-measurement-issues This review discusses … the role of safety culture surveys in assessing safety climate at the unit and hospital level, and … explores the relationship between survey results and safety behaviors and outcomes.

  17. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/41493/psn-pdf
    July 11, 2012 - Associations between internet-based patient ratings and conventional surveys of patient experience in … Associations between Internet-based patient ratings and conventional surveys of patient experience in … https://psnet.ahrq.gov/issue/associations-between-internet-based-patient-ratings-and-conventional- surveys-patient … https://psnet.ahrq.gov/issue/associations-between-internet-based-patient-ratings-and-conventional-surveys-patient … https://psnet.ahrq.gov/issue/associations-between-internet-based-patient-ratings-and-conventional-surveys-patient

  18. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/44181/psn-pdf
    June 03, 2015 - Preventing device-associated infections in US hospitals: national surveys from 2005 to 2013. … Preventing device-associated infections in US hospitals: national surveys from 2005 to 2013. … https://psnet.ahrq.gov/issue/preventing-device-associated-infections-us-hospitals-national-surveys-2005 … - 2013 This national survey found that use of recommended practices for preventing health care–associated … https://psnet.ahrq.gov/issue/preventing-device-associated-infections-us-hospitals-national-surveys-2005

  19. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/37737/psn-pdf
    January 06, 2017 - Can patient safety be measured by surveys of patient experiences? … Can patient safety be measured by surveys of patient experiences? … https://psnet.ahrq.gov/issue/can-patient-safety-be-measured-surveys-patient-experiences Patients are … about medical errors and the quality of care, and this study explored whether patient satisfaction surveys … https://psnet.ahrq.gov/issue/can-patient-safety-be-measured-surveys-patient-experiences https://psnet.ahrq.gov

  20. CAHPS Patient-Centered Medical Home (PCMH) Item Set | Agency for Healthcare Research and Quality

    www.ahrq.gov/cahps/surveys-guidance/item-sets/PCMH/index.html
    November 01, 2021 - supplemental questions that can be added to the adult and child versions of the CAHPS Clinician & Group Survey … The 3.0 version includes six items for the Adult Survey and 10 items for the Child Survey. … Download the Clinician & Group Survey with the PCMH Items: Adult Survey with PCMH Items ( PDF , 534.3 … Adult Survey with PCMH Items ( Word , 53.2 KB). … The set of 18 items for the Adult Survey and 11 items for the Child Survey produced three composite measures
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