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261. New AHRQ SOPS™ Health Information Technology Patient Safety Supplemental Items for Hospitals - Overview (Brady) (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospital/healthitwebinar/sops-hit-webcast2-brady.pdf
     June 02, 2025 - 8 9 AHRQ Surveys on Patient Safety Culture Surveys of staff about the extent to which the organizational … 2012) Ambulatory Surgery Center (2015) 10 SOPS Databases Hospital 630 Hospitals 382,834 respondents … Nursing Home 209 Nursing homes 12,395 respondents Medical Office 2,437 Medical offices 35,523 … respondents Community Pharmacy 255 Pharmacies 1,603 respondents Hospital SOPS Supplemental … AHRQ Surveys on Patient Safety Culture SOPS Databases Hospital SOPS Supplemental Items

262. SOPS™ 101 Webcast Transcript (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-webcast-transcript.pdf
     June 01, 2020 - optional supplemental items sets that users may add to assess content in areas not included in the core questionnaire … The number of sites, and provider, and staff respondents included in the latest databases are shown … The hospital database is our largest database with over 300,000 respondents in 2018. … they fall in the distribution of the database as well as feed breakouts of results by facility and respondent … Then when it comes to the breakouts, we do break out our results by staff physician or staff respondent

263. CAHPS In-Center Hemodialysis Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/ich/index.html
     November 01, 2023 - CAHPS In-Center Hemodialysis Survey The CAHPS In-Center Hemodialysis Survey asks adults with … How To Get the CAHPS In-Center Hemodialysis Survey and Administrative Guidance To access this survey … website for the In-Center Hemodialysis Survey . … No documentation for this survey is available on AHRQ's website. … Quality Measures from the CAHPS In-Center Hemodialysis Survey The In-Center Hemodialysis Survey produces

264. Client Experience Measures and Gaps | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/rep4.html
     June 01, 2010 - measures are derived from client-reported data, arguments can be made for using knowledgeable proxy respondents … At the same time, proxy respondents can introduce potential biases that must be recognized. 14,15 In … Much work has gone into the development of consumer survey tools designed to solicit feedback on these … constructs, such as the National Core Indicators Consumer Survey, the Participant Experience Surveys … ; and mailed questionnaires.

265. How to Report Results of the CAHPS Clinician & Group Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/cgkit/HowtoReportResultsofCGCAHPS080610FINAL.pdf
     August 01, 2010 - https://www.cahps.ahrq.gov/content/products/CG/PROD_CG_CG40Products.asp To see the Adult Primary Care Questionnaire … New and updated surveys are released over time as the survey developers make changes that address findings … All CAHPS surveys include a core set of items that must be included in the survey. … with the CAHPS surveys or other sources. … only) (5 questions) • Respondent and doctor talked about child’s learning ability • Respondent

266. About the CAHPS Program and Surveys | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/about-cahps/index.html
     June 01, 2025 - YouTube embedded video: https://www.youtube-nocookie.com/embed/Jhl_JVkqVf0 Reasons To Choose a CAHPS Survey … results, reporting survey results to interested audiences, and using the results to improve patients … on the various uses of survey data. … AHRQ's CAHPS User Network is responsible for making the survey products available and providing free … Learn more: Why Use a CAHPS Survey To Assess Patient Experience?

267. Introducing the New CAHPS Clinician & Group Survey 3.0 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150917/lee_hargraves-slides.pdf
     June 02, 2025 - Introducing the New CAHPS Clinician & Group Survey 3.0 Sampling and Respondent Recall: What difference … , users field CG-CAHPS surveys with either a 6- or 12-month recall period, as well as using a 6- or … Overall Health • Some difference in mental and emotional health • Respondents to the 6-month survey … assessing experiences with providers, i.e., communication and 0 to 10 ratings • Users of CAHPS surveys … obtain slightly higher scores 36 www.cahps.ahrq.gov To Ask a Question 37 Sampling and Respondent

268. Appendix III (continued) | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apiiif.html
     June 01, 2010 - and Community Outreach Survey Data Source: Consumer Surveys Respondent: Consumer or Proxy Mode … Surveys Respondent: Consumer Mode of Data Collection: Face-to-Face Interviews Total Items/indicators … Surveys Respondent: Consumer or Proxy Mode of Data Collection: Telephone Interviews Total Items … Disabilities (MA-EPD) Program Data Source: Consumer Surveys Respondent: Consumer or Proxy Mode … HCBS Waivers Data Source: Consumer Surveys Respondent: Consumer or Proxy Mode of Data Collection

269. Section 1: About the CAHPS Ambulatory Care Improvement Guide | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/quality-improvement/improvement-guide/1-about/index.html
     February 01, 2020 - What are CAHPS surveys? … All CAHPS surveys are standardized, which means that results can be compared by survey users across the … What Surveys Are Addressed by This Guide? … for Quality Assurance, health plans must submit the results of a modified version of the commercial questionnaire … ) or other CAHPS surveys.

270. Surveys on Patient Safety Culture (SOPS) Medical Office Survey: 2024 User Database Report Part II (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/2024-medical-office-database-report-appendix.pdf
     January 01, 2024 - Surveys on Patient Safety Culture (SOPS) Medical Office Survey: 2024 User Database Report Part II Surveys … A – Results by Medical Office Characteristics Appendix B – Results by Respondent Characteristics … Surveys on Patient Safety Culture® and SOPS® are trademarks of the U.S. … Surveys on Patient Safety Culture® (SOPS®) Medical Office Survey: 2024 User Database Report. … Results are shown by the following medical office and respondent characteristics.

271. New SOPS® Workplace Safety Supplemental Item Set for Nursing Homes (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/sops/events/webinars/nursing-home-workplace-safety.html
     October 01, 2024 - Homes (Webcast) January 24, 2023 Summary Speakers and Presentation Slides Recording About the Surveys … webcast introduced the new Workplace Safety Supplemental Item Set that can be added to the end of the Surveys … on Patient Safety Culture ® (SOPS) Nursing Home Survey. … Safety Supplemental Item Set for the SOPS Nursing Home Survey (PDF, 1.4 MB)   Joann Sorra (Moderator … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys

272. Success Stories from the AHRQ Medical Office Survey on Patient Safety Culture (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/mowebinar_2014/famolaro-0914slides.pdf
     January 01, 2014 - improved their results 6 6 Today’s Speakers • Theresa Famolaro, MPS, Database Manager, AHRQ Surveys …  Third addition to Surveys on Patient Safety Culture family of surveys:  Hospital Survey on Patient … Safety Culture  Community Pharmacy Survey on Patient Safety Culture  Surveys and related material … Data Collection • Surveys were collected by  Paper Only (13%)  Web Only (83%)  Both paper and … Characteristics of Medical Offices Characteristics of Respondents Medical Office Survey Composites

273. An Overview of the CAHPS Analysis Program 5.0 - Yount (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-analysis-program-yount-slides.pdf
     August 01, 2020 - • Requires base SAS and SAS/STAT modules • It enables CAHPS users to analyze data from any CAHPS survey … Weights the items in the composite measures − Equally weight the items − Weight based on the number of respondents … composite measure results to the population • Weight items in composite measures based on the number of respondents … available 9 Note: Because the CAHPS Analysis Program was initially written for the CAHPS Health Plan Survey … along with coefficients and p-value • Modified Test SAS data sets to represent Clinician & Group Survey

274. Understanding SOPS Surveys: A Primer for New Users (Webcast) - Gray (Overview) (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-SOPS_101_Webcast-GRAY-Overview.pdf
     June 02, 2025 - are composed of standardized questions — core items that support the comparability of survey content … Jude Children's Research Hospital Uses AHRQ Survey to Promote Patient Safety” 21 Trademark • The … • Organizations that administer an existing SOPS survey, with or without supplemental items, may … use the SOPS name as long as the core items and response options of the survey have not been changed … Survey Development Process Optional Supplemental Items Optional Supplemental Items Diagnostic Safety

275. CAHPS: Assessing Healthcare Quality From the Patient's Perspective (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/about-cahps/cahps-program-brief.pdf
     July 01, 2022 - Overview of CAHPS Surveys The CAHPS surveys assess healthcare quality by asking patients to report on … Survey ■ Hospice Survey ■ Home Health Care Survey ■ Surgical Care Survey Patient Experience With … ■ Nursing Home Surveys ■ Outpatient and Ambulatory Surgery Survey Finally, CAHPS surveys are available … ■ CAHPS surveys consist of a core set of questions that are administered to all respondents in a … ■ Descriptions of CAHPS surveys ■ Formatted surveys, evidence-based guidance on survey administration

276. About Measure Specifications and Reporting | Agency for Healthcare Research and Quality
     www.ahrq.gov/pqmp/implementation-qi/toolkit/child-hcahps/about.html
     August 01, 2021 - The Child HCAHPS Survey is a survey of parents or guardians about pediatric inpatient experience of care … to introduce users to the questionnaire, survey instructions, data analysis programs, and reporting … protocol templates for mail, telephone and email data collection, and instruction on tracking returned questionnaires … Once surveys have been administered, the Preparing Data from CAHPS Surveys for Analysis provides step-by-step … Improving Response Rates and Representation of Hard-to-Reach Groups in Family Experience Surveys , featured

277. Understanding SOPS Surveys: A Primer for New Users (Webcast) Transcript (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/SOPS101_Webcast_Transcript.pdf
     June 01, 2022 - Understanding SOPS Surveys: A Primer for New Users (Webcast) Transcript Understanding SOPS Surveys: … Gray, Slide 16 So, this is a survey development process for all of the SOPS surveys. … optional supplemental items that users may add to assess content in areas not included in the core questionnaires … So if a respondent answers Strongly Agree or Agree, that's considered a good answer. … Gray, Slide 43 So if you are just getting started with the SOPS surveys, please check out the survey

278. Enhancing Surgical Team Communication: SOPS® and TeamSTEPPS® in Action (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/sops/events/webinars/best-practices-072524.html
     August 01, 2024 - Webcast) July 25, 2024 Contents Summary Speakers and Presentation Slides Recording About the Surveys … on Patient Safety Culture Summary This webcast provided background on AHRQ's Surveys on Patient Safety … North Carolina Division of Healthcare Engineering highlighted how concepts drawn from SOPS Hospital Survey … Project Director User Network for the AHRQ Surveys on Patient Safety Culture (SOPS) Westat Intro Slides … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys

279. Tutorial on the SOPS® Data Entry and Analysis Tool (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/sops/events/webinars/sops-data-entry-analysis-tool.html
     February 01, 2024 - Speakers and Presentation Slides Recording Summary This webcast provided a tutorial on the AHRQ Surveys … Speakers demonstrated how you can enter your SOPS survey data into the tool and it will automatically … create tables and graphs to display your survey results. … Senior Study Director User Network for the AHRQ Surveys on Patient Safety Culture (SOPS)  Westat … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys

280. Action Planning Tool for the AHRQ Surveys on Patient Safety Culture™ (SOPS®) (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/sops-action-planning-tool.pdf
     November 01, 2022 - However, administering a SOPS survey is not the end of the improvement process. … Use your SOPS survey and supplemental item set results as a starting point. … You can also examine your results by respondent characteristics or work areas (see Table 1). … Examining your survey data to identify areas to improve Ways to examine your survey data Questions … vary based on respondent characteristics or work areas?