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201. SOPS Diagnostic Safety Pilot Study Report (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/diagnostic-safety-pilot-study-report.pdf
     April 01, 2021 - Surveys on Patient Safety Culture™ and SOPS® are trademarks of AHRQ. … Pilot Study Respondent Characteristics .............................................................. … Statistic Average number of respondents per medical office (range: 3 to 64) 12 Average number of surveys … Pilot Study Respondent Characteristics Pilot Study Respondents Medical Office Staff Position Number … In addition, each survey item will probably have some missing data from respondents who simply did not

202. Action Planning for the SOPS Surveys (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/sops/events/webinars/action-plan.html
     December 01, 2023 - Action Planning for the SOPS Surveys (Webcast) January 17, 2019 Summary Speakers and Presentation … January 17, 2019, AHRQ hosted a webcast that provided an overview of the Action Planning Tool for the Surveys … Planning for the SOPS Surveys  (PDF, 1.8 MB) Introducing the SOPS Action Planning Tool (PDF, 1.1 … Senior Study Director, User Network for the AHRQ Surveys on Patient Safety Culture (SOPS), Westat … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys

203. Surveys on Patient Safety Culture (SOPS) Medical Office Survey: 2020 User Database Report Part II (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/2020_MOSOPS_Part_II_508.pdf
     January 01, 2020 - Surveys on Patient Safety Culture (SOPS) Medical Office Survey: 2020 User Database Report Part II Surveys … Appendix A—Results by Medical Office Characteristics Appendix B—Results by Respondent Characteristics … Surveys on Patient Safety Culture™ and SOPS™ are trademarks of AHRQ. … Surveys on Patient SafetyTM (SOPSTM) Medical Office Survey: 2020 User Database Report. … Multispecialty Survey Items Single Specialty Multispecialty # Medical Offices 1,264 211 # Respondents

204. How To Use the AHRQ SOPS Ambulatory Surgery Center Survey To Improve Patient Safety (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/sops/events/webinar/asc-use-012121.html
     February 01, 2024 - How To Use the AHRQ SOPS Ambulatory Surgery Center Survey To Improve Patient Safety (Webcast) … on Patient Safety Culture™ (SOPS ® ) Ambulatory Surgery Center (ASC) Survey to improve patient safety … from the 2020 SOPS ASC Survey Database, discussed how to administer the survey, and described how to … Speakers also highlighted the benefits of participating in the SOPS ASC Survey Database. … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys

205. 2022 Updated Results for the AHRQ Surveys on Patient Safety CultureTM (SOPS®) Diagnostic Safety Supplemental Items for Medical Offices (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/DxSftyRpt-Updated-2022.pdf
     January 01, 2022 - Surveys on Patient Safety Culture™ and SOPS® are trademarks of AHRQ. … , number of surveys administered, and response rates are shown in Table 3. … number of respondents per medical office (range: 3 to 64) 10 Average number of surveys administered … Respondent Characteristics Respondents Number Percent Medical Office Staff Position Administrative … In addition, each survey item will probably have some missing data from respondents who did not answer

206. Consumer Assessment of Healthcare Providers and Systems Hospital Survey--Child Version (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-fullreport.pdf
     November 02, 2017 - draft survey are an important means of determining whether respondents understand questions in the way … In multivariate analyses controlling for child race/ethnicity, respondent relation to child, respondent … CAHPS surveys use administrative data to develop the sampling frame for survey administration. … A patient survey system to measure quality improvement: Questionnaire reliability and validity. … The Picker Patient Experience Questionnaire: Development and validation using data from in-patient surveys

207. Consumer Assessment of Healthcare Providers and Systems (CAHPS®) | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/index.html
     April 11, 2025 - Explore CAHPS Surveys Each CAHPS survey is designed to assess patient experience in a specific health … Surveys and Guidance CAHPS surveys assess patient experience with healthcare services delivered … Users of CAHPS surveys can review research on survey design and administration and access a free … Surveys Translating Surveys and Other Materials Planning a CAHPS Survey Project Hiring … Survey Database Clinician & Group Survey Database Research Datasets for CAHPS Surveys

208. SOPS Nursing Home Survey: What You Need To Know - Caren Ginsberg, Ph.D. (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/02-nh_webcast-ginsberg.pdf
     July 01, 2018 - SOPS Nursing Home Survey: What You Need To Know - Caren Ginsberg, Ph.D. … understanding, measurement, and improvement of patient safety culture within healthcare settings ► Develops survey … Organization 13 12 What are the SOPS Surveys? … completed between January 2016 and July 2018 ► 191 nursing homes with 10,499 respondents ► Top scoring … What are the SOPS Surveys?

209. Nursing Home Survey on Patient Safety Culture: 2019 User Database Report Part II (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2019-nhsops-dbreport-partii.pdf
     January 01, 2019 - Nursing Home Survey on Patient Safety Culture: 2019 User Database Report Part II Nursing Home Survey … Part II Appendix A—Overall Results by Nursing Home Characteristics Appendix B—Overall Results by Respondent … Surveys on Patient Safety Culture™ and SOPS™ are trademarks of AHRQ. … .................................1 Part II—Appendixes A and B: Overall Results by Nursing Home and Respondent … Summary Part II—Appendixes A and B: Overall Results by Nursing Home and Respondent Characteristics

210. CAHPS Program: Improving Response Rates and Representativeness - The CAHPS Hospital, CAHPS Hospice, and MA/PDP CAHPS Surveys: Lessons Learned from Recent Mode Experiments (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-rr-webcast-011124-elliott.pdf
     September 30, 2021 - Assume 35% RR Assume 5% ineligible 947 completed surveys 2,850 telephone only Revised survey … Assume 30% RR Assume 5% ineligible 812 completed surveys 2,850 mixed mode Revised survey Assume … 45% RR Assume 5% ineligible 1,218 completed surveys 3,600 web-mail mode Revised survey Assume … 38% RR Assume 5% ineligible 1,299 completed surveys 2,800 mail only Current survey Assume 35% … − Mail survey to non-respondents four days later − Second mail survey to non-respondents 21 days later

211. Surveys on Patient Safety Culture (SOPS) Nursing Home Survey: 2025 User Database Report Part II (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/databases/nursing-home/2025-nursing-home-database-report-appendix.pdf
     January 01, 2025 - Surveys on Patient Safety Culture (SOPS) Nursing Home Survey: 2025 User Database Report Part II Surveys … Surveys on Patient Safety Culture® and SOPS® are registered trademarks of the U.S. … Surveys on Patient Safety Culture® (SOPS®) Nursing Home Survey: 2025 User Database Report. … Results are shown by the following nursing home and respondent characteristics. … Surveys on Patient Safety Culture® Nursing Home Survey: 2025 User Database Report Part II: Table

212. SOPS Ambulatory Surgery Center Webcast - HARE (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-ASC-webcast-2023-0509-hare.pdf
     January 01, 2023 - Documentation (1 item) • Overall Patient Safety Rating (1 item) • Screener Question Asking Whether the Respondent … Register for an account Step 2 Sign and submit DUA Step 3 Enter ASC site info Step 4 Submit questionnaire … ambulatory surgery centers 8,918 Respondents 24 2021 Participating ASCs and Respondents ASCs … 35% of ASCs had 4 to 5 rooms 84% of ASCs were multispecialty Respondents 33% of respondents were … Your Ambulatory Surgery Center (ASC) Results Respondent Demographics Composite Measure Results Item

213. Action Planning for the SOPS Surveys-Introducing SOPS (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-gray-sops-action-planning-tool.pdf
     June 02, 2025 - Action Planning for the SOPS Surveys-Introducing SOPS 10 Introducing the SOPS Action Planning Tool … (SOPS) Westat 11 AHRQ Surveys on Patient Safety Culture Surveys of clinicians and staff about the … initiatives. 12 13 “One of the biggest mistakes you can make is to administer a company-wide survey … • Review your survey results • Compare your data ► Staff positions and units within your organization … on Patient Safety Culture How are SOPS surveys used?

214. Impact Case Studies on the CAHPS Surveys | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/about-cahps/impact-case-studies/index.html
     June 01, 2025 - Impact Case Studies on the CAHPS Surveys AHRQ’s collection of Impact Case Studies highlights … Below are success stories from organizations that used the CAHPS Surveys grouped by the year the case … Contact us at  ImpactCaseStudies@ahrq.hhs.gov  to tell us how you’re using the CAHPS Surveys for improvement … Southern California Health Center Uses AHRQ Surveys for Patient Feedback and Improvements . … Health Plan Uses AHRQ Data and Surveys to Improve Service to Patients and Their Families .

215. What Is Patient Safety Culture? | Agency for Healthcare Research and Quality
     www.ahrq.gov/sops/about/patient-safety-culture.html
     June 01, 2024 - All of the SOPS surveys include a standard set of core items with comparable survey content across facilities … across a large sample of respondents, they are standardized and validated measures of patient safety … Each of these areas is assessed by multiple survey items to enable reliable measurement and facilitate … In addition, survey items are customized for each setting of care. … Relating SOPS Patient Safety Culture Survey Data to Outcomes    Research has shown that significant relationships

216. Surveys on Patient Safety Culture (SOPS) Hospital 2.0 Survey: 2024 User Database Report Part II (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/databases/hospital/2024-hospital-database-report-appendix.pdf
     January 01, 2024 - Surveys on Patient Safety Culture (SOPS) Hospital 2.0 Survey: 2024 User Database Report Part II Surveys … Surveys on Patient Safety Culture® and SOPS® are registered trademarks of the U.S. … Surveys on Patient Safety Culture® (SOPS®) Hospital Survey 2.0: 2024 User Database Report. … Results are shown by the following hospital and respondent characteristics. … Surveys on Patient Safety Culture® (SOPS®) Hospital Survey 2.0: 2024 User Database Report Part II: Appendix

217. About the CAHPS Patient Narratives Elicitation Protocol (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/about-patient-narratives-elicitation-protocol-cg30-2315.pdf
     April 24, 2018 - Questionnaires • CAHPS Clinician & Group Survey: Overview of the Questionnaires • Clinician & Group … Administration Guidelines • Preparing a Questionnaire Using the CAHPS Clinician & Group Survey … When the team conducted the survey in 2015, roughly a third of respondents who saw any kind of comparative … The questions are purposely designed to lead the respondent through the telling of his or her “story … confidentiality of respondents.

218. The CAHPS Program | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/about-cahps/cahps-program/index.html
     April 01, 2023 - on the various uses of survey data. … Refinements to existing surveys and item sets. … Survey methods research, including efforts to improve the effectiveness of survey administration methods … Resources to support the implementation of a survey project, the public reporting of survey results, … and the use of CAHPS surveys to improve quality.

219. Surveys on Patient Safety Culture (SOPS) Nursing Home Survey: 2023 User Database Report Part II (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/2023-SOPS-Nursing-Home-DB-Part-II.pdf
     January 01, 2023 - Surveys on Patient Safety Culture (SOPS) Nursing Home Survey: 2023 User Database Report Part II Surveys … A - Results by Nursing Home Characteristics Appendix B - Results by Respondent Characteristics … Surveys on Patient Safety Culture™ and SOPS® are trademarks of AHRQ. … Surveys on Patient Safety CultureTM (SOPS®) Nursing Home Survey: 2023 User Database Report. … Characteristics Appendix A: Results by Respondent Characteristics Appendix B: Results by Respondent

220. CAHPS® Moving Forward: Innovations in Tools and Research Webcast (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-moving-forward-hays-slides.pdf
     October 01, 2017 - Facility Surveys Hospital (HCAHPS) In-Center Hemodialysis Nursing Home Hospice Ambulatory Care Surveys … Cognitive Interviews  Are draft survey questions interpreted correctly and consistently across respondents … /cahps/surveys-guidance/cg/index.html • Cancer Care https://www.ahrq.gov/cahps/surveys-guidance/cancer … 20 https://www.ahrq.gov/cahps/surveys-guidance/cg/index.html https://www.ahrq.gov/cahps/surveys-guidance … respondents to tell a clear and comprehensive story about their experience with a provider and his