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  1. www.ahrq.gov/sops/events/webinars/hospital-survey-workplace-safety-052324.html
    October 01, 2024 - Using AHRQ’s SOPS® Hospital Survey and Workplace Safety Item Set: Experiences From a State Hospital Association … on Patient Safety Culture® (SOPS®) Hospital Survey and Workplace Safety Supplemental Item Set to … Speakers discussed their member organizations’ survey results, how SOPS resources were used, and their … Recording YouTube embedded video: https://www.youtube-nocookie.com/embed/M9qUYMzLGOY SOPS® Hospital Survey … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys
  2. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/2024-medical-office-database-report-infographic.pdf
    January 01, 2024 - SOPS Medical Office Database Report Executive Summary Overview Infographic Findings from the 2024 Surveys … on Patient Safety Cluture® (SOPS®) Medical Office Database The SOPS Medical Office Survey assesses … Overall Patient Safety Rating Average respondent ratings of their medical office on patient safety … Action planning for patient safety improvement The Action Planning Tool for the AHRQ Surveys on Patient … medical-office/submission.html https://www.ahrq.gov/sops/resources/planning-tool Findings from the 2024 Surveys
  3. www.ahrq.gov/faqs/index.html?page=1
    June 12, 2025 - What do CAHPS® surveys measure? … Why use a CAHPS® survey to assess patient experience? … The CAHPS Database contains respondent-level survey data, characteristics of entities surveyed (e.g., … What is the Medical Expenditure Panel Survey (MEPS)? … , Stata, SPSS, SUDAAN, and R survey.
  4. www.ahrq.gov/cahps/cahps-database/child-hcahps-database/index.html
    January 01, 2025 - Participation is free and open to all users of this survey, provided the questionnaires are administered … De-identified data files at the respondent and hospital/health system level are also available for approved … This CAHPS Data Tool presents the following data: Overview: The number of respondents and hospitals … represented in the most recent surveys. … Top Box Results: The percentage of survey respondents who chose the most positive score for a given
  5. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/measures-cancer-509.pdf
    January 01, 2005 - Available for the Cancer Care Survey: Questionnaires • CAHPS Cancer Care Survey (English and Spanish … Items for the CAHPS Cancer Care Survey Survey Administration Guidelines • Preparing a Questionnaire … Measures from the CAHPS Cancer Care Survey Available for all CAHPS surveys: • Analyzing CAHPS Survey … for reporting purposes: • Rating measures are based on items that use a scale of 0 to 10 to measure respondents … analyses also indicate that composite measures from the core items1 1 As discussed in Preparing a Questionnaire
  6. www.ahrq.gov/sops/webcasts/nursing-home-survey.html
    June 01, 2022 - SOPS Nursing Home Survey: What You Need To Know (Webcast) May 3, 2022 Summary Speakers … AHRQ webcast focused on use of the Surveys on Patient Safety Culture™ (SOPS®) Nursing Home Survey to … Speakers described the importance of resident safety culture, the survey and its administration, and … the benefits of participating in AHRQ’s SOPS Nursing Home Survey Database. … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys
  7. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/2020_MOSOPS_Infographic.pdf
    January 01, 2020 - 2020 SOPS Medical Office Database Report Executive Summary Overview Infographic Surveys on Patient … Safety Culture (TM) Findings from the 2020 Surveys on Patient Safety Culture (SOPS) Medical Office … Database The SOPS Medical Office Survey assesses provider and staff perceptions of their organization's … The survey assesses 10 areas, or composite measures, of patient safety culture. … Overall Patient Safety Rating Average respondent ratings of their medical office on patient safety
  8. www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/sample-frame-elements.html
    February 01, 2025 - Examples of Sample Frame Elements The sample frame that a CAHPS survey sponsor provides to a … Elements for an Adult Survey Unique patient ID (typically provided by provider or insurer). … Additional Elements for a Child Survey (if applicable) Parent or guardian’s name.
  9. www.ahrq.gov/sops/events/webinars/asc-webcast.html
    February 01, 2024 - SOPS Ambulatory Surgery Center Survey: What You Need to Know (Webcast) April 27, 2023 Summary … Surgery Center (ASC) Survey, including a review of the SOPS ASC program, survey administration, database … ASC Survey, Database and Resources (PDF, 1.2 MB)   Naomi Yount, Ph.D. … embedded video: https://www.youtube-nocookie.com/embed/QP0XaOi7UkU SOPS Ambulatory Surgery Center Survey … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys
  10. www.ahrq.gov/cahps/news-and-events/events/webinar-120518.html
    April 01, 2020 - Understanding CAHPS Surveys: A Primer for New Users (Webcast): Annual Refresher January 8, 2019 … Speakers explained how CAHPS surveys focus on patients' priorities and build on current research in survey … which organizations are using survey results.     … Stoeckle Center for Primary Care Innovation Massachusetts General Hospital How Are Survey Results … (PDF, 260 KB) How Are CAHPS Surveys Administered?
  11. www.ahrq.gov/cahps/surveys-guidance/dental/about/Development-of-the-Dental-Plan-Survey.html
    April 01, 2020 - Development of the Dental Plan Survey The American Institutes for Research (AIR) and TRICARE—the … with the same emphasis on standardization and scientific rigor that characterize CAHPS products and surveys … The Dental Plan Survey went through the following development process: Literature review . … respondents to better understand their needs and interests. … They revised the instrument according to findings from the interviews, resulting in a 50-item questionnaire
  12. www.ahrq.gov/cahps/surveys-guidance/hp/compare/index.html
    March 01, 2016 - Compare Survey Data The CAHPS Database gathers survey results from Health Plan Survey users across … the country and then reports aggregated data in an Online Reporting System that all survey users can … distribution of scores for all response options and allow users to run custom displays by selected respondent … Bar charts display a graphical distribution of survey results that show the top, bottom, and middle … Health Plan Survey Read About the Survey Get Survey & Instructions Compare Survey Data Improve
  13. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/workplace-safety/2022-HSOPS-WPS-database-report-appendix-508.pdf
    January 01, 2022 - Surveys on Patient Safety Culture (SOPS) Hospital Workplace Safety: 2022 Updated Results, Appendix C … 2022 Updated Results for the AHRQ Surveys on Patient Safety Culture® (SOPS®) Workplace Safety Supplemental … Surveys on Patient Safety Culture® and SOPS® are registered trademarks of the U.S. … Hare R, Tyler ER, Fan L, Ji S, Kirchner J, Yount ND, Sorra J. 2022 Updated Results for the AHRQ Surveys … Appendix C is a supplement to the 2022 Updated Results for the AHRQ Surveys on Patient Safety Culture
  14. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/invitation-messages-transcript.pdf
    September 01, 2019 - Today's program focuses on an issues that's more likely seen in a survey methods seminar than one on … patient experience of care, but the issue of increasing response rates on surveys and inviting respondents … You're going to hear today from survey methods researchers who have worked on CAHPS efforts for many, … , within the actual body of the survey instrument, to encourage respondents already engaged in completing … How do you ensure respondents take up the evaluation or the invitation to complete the survey?
  15. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pt1-transition-updated.pdf
    June 01, 2022 - One survey item had the same score on both surveys. … The final HSOPS 2.0 includes: • Two single-item measures: – One survey item that asks respondents … – One survey item that asks respondents to provide an overall rating on patient safety for their … Percent positive scores reflect the percentage of respondents who answered positively to a survey item … , can affect respondents’ answers and survey scores.
  16. www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/action-planning-webcast-transcript.pdf
    June 01, 2019 - on Patient Safety Culture, or SOPS surveys. … and exploring data from the surveys. … the percentage of respondents answering strongly agree or agree or always or most of the time for positively … - on any of the SOPS surveys. … paper survey.
  17. www.ahrq.gov/sites/default/files/2024-07/alexander-report.pdf
    January 01, 2024 - Multiple Quality Measures collected at times when survey respondents completed IT sophistication surveys … Key Words: Health Information Technology, Nursing Homes, Quality Measures, Survey Methodology 3 1 … To reduce respondent burden, repeat respondents who participate in year 2 and/or 3 were not required … Respondents completed surveys either online or in paper form. … Table 1: IT Sophistication Survey Completion Results for Three Annual Surveys Year Total Surveys/Completed
  18. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/part-i-asc_database_report-rev091721.pdf
    January 01, 2020 - Surveys on Patient Safety Culture (SOPS) Ambulatory Surgery Center Survey: 2020 User Database Report … Survey: 2020 User Database Report [This page is intentionally left blank] Surveys on Patient … number of respondents per ASC (range: 5 to 153) 37 Average number of surveys administered per ASC ( … Characteristics This chapter describes respondent characteristics for 10,527 respondents in the 2020 … Distribution of 2020 SOPS ASC Database by Respondent Characteristics Respondent Characteristics Respondents
  19. www.ahrq.gov/cahps/cahps-database/hcbs-database/index.html
    January 01, 2025 - Participation is free and open to all users of this survey, provided the questionnaires are administered … De-identified data files at the respondent and program type level are also available for approved research … This CAHPS Data Tool presents the following data: Overview:  The number of programs and respondents represented … in the most recent surveys. … Top Box Results:  The percentage of survey respondents who chose the most positive score for a given
  20. www.ahrq.gov/cahps/surveys-guidance/nh/about/survey-measures.html
    April 01, 2018 - CAHPS Nursing Home Family Member Survey Measures For more information:  Patient Experience Measures … from the CAHPS Nursing Home Family Member Survey  (PDF, 620 KB) Nurses/Aides' Kindness/Respect Towards … Involvement Q26        Nurses/Aides give respondent timely information about resident Q27        … Nurses/Aides' explanation to respondent easy to understand Q37        Respondent involved in decisions … about care Q42        Respondent given information about payments/expenses Q28        Nurses/Aides

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