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1281. Scoring CPCQ (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/cpcq-scoring.pdf
      May 01, 2017 - One of those measures is the Change Process Capability Questionnaire (CPCQ). … Background and Objectives: Researchers are concerned with differential attitudes between respondents … and non-respondents in attitude scales. … Background: Previous studies suggest that missing values in questionnaires are best handled at item … the performance of multiple imputation as a missing data technique on data derived from Likert-Scale surveys

1282. Supplemental-Health-Literacy-Cgcahps-Adult-2357-3A (doc file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/supplemental-health-literacy-cgcahps-adult-2357-3a.docx
      June 02, 2025 - CAHPS® Clinician & Group Survey 3.0 Supplemental Items: Health Literacy Population Version: Adult … Supplemental Items for the CAHPS® Clinician & Group Survey 3.0 Topic: Health Literacy Population Version … : Adult Language: English Users of the CAHPS® Clinician & Group Survey are free to incorporate supplemental

1283. Nebraska Critical Access Hospitals Improve Safety With AHRQ TeamSTEPPS® | Agency for Healthcare Research and Quality
      www.ahrq.gov/news/newsroom/case-studies/ktcquips52.html
      October 01, 2014 - participating hospitals, UNMC compared the hospitals' pre- and post-training scores on AHRQ's Hospital Survey … The hospitals that implemented TeamSTEPPS reported improvements in most dimensions of the survey. … that implemented TeamSTEPPS, scores increased by 1 percent to 6 percent in 10 of 12 dimensions of the survey … Impact Case Study Identifier: KT-CQuIPS-52 AHRQ Product(s): Hospital Survey … on Patient Safety Culture, TeamSTEPPS®, Surveys on Patient Safety Culture Topic

1284. NAA National Webinar May 2024 - Understanding and Operationalizing the National Action Alliance Aim #1: Advance Organizational Safety Strategies Using National Action Plan Foundations (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/action-alliance/advance-organizational-safety-strategies-slides.pdf
      June 18, 2024 - Culture Surveys No or some units/departments conduct patient safety culture surveys. … survey tool. … survey tool. … survey tool. … • 5 surveys used: • AHRQ SOPS surveys where applicable • Input provided by AHRQ, Westat, internal

1285. Underwood Surgery Center: Slide Presentation (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/ascwebinar/tinsleyslides.pdf
      September 01, 2015 - techs • Part time/prn staff: 6 RNs, 3 OR techs 55 55 Response Rate 73% • 22 out of 30 surveys … were completed 56 56 Survey Results Organizational Learning— Continuous Improvement 92% … 89% 88% Communication About Patient Information 91% 87% Staff Training 78% 86% 57 57 Survey … Forward • Report results at the quarterly provider/ management meetings • Share with staff • Re-survey … Underwood Surgery Center (USC) USC Medical Staff Underwood Surgery Center Structure Response Rate Survey

1286. Executive Summary | Agency for Healthcare Research and Quality
      www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/sum.html
      June 01, 2010 - Many surveys have been subject to psychometric evaluation and are currently used by several State programs … No single survey tool or measure set addresses all the constructs included in the list above. … We found multiple measures, primarily in consumer surveys, to assess the identified dimensions of social … Much work has already gone into the development of consumer survey tools designed to solicit feedback … raised inclusion of new instruments, including the Universal Stakeholder Participation and Experience Questionnaires

1287. Using Data To Drive Change and Improve Patient Safety Facilitator Notes (doc file)
      www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/data-change-notes.docx
      April 01, 2022 - results from your ICU assessment, data from NHSN, and any additional data sources such as unit culture surveys … Such additional data may come from patient safety culture surveys, findings from defects analyses or … and hospitals compare with the national average of other units and hospitals that have completed this questionnaire … other validated surveys out there, such as the SAQ or Safety Attitudes Questionnaire, and the SCORE, … If the survey is more than a year old, if there has been significant staff turnover since the last survey

1288. Medical Office Survey on Patient Safety Culture | Agency for Healthcare Research and Quality
      www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/medical-office/2014/index.html
      June 01, 2014 - from 935 medical offices and 27,103 staff respondents. … Improvement for Most Medical Offices     Results by Medical Office Characteristics     Results by Respondent … Characteristics of Respondents     Staff Position     Additional Characteristics of Respondents Chapter … Composite and Item-Level Comparative Tables     Appendixes A and B: Overall Results by Medical Office and Respondent … Summary Appendix A—Overall Results by Medical Office Characteristics Appendix B—Overall Results by Respondent

1289. Build Trust in the Sponsor of a Health Care Quality Report | Agency for Healthcare Research and Quality
      www.ahrq.gov/talkingquality/explain/communicate/trust.html
      December 01, 2022 - The studies have been to support reports on various CAHPS surveys, on the AHRQ Quality Indicators, on

1290. Examples of Physician Quality Measures for Consumers | Agency for Healthcare Research and Quality
      www.ahrq.gov/talkingquality/measures/setting/physician/examples.html
      September 01, 2019 - electronic health records, or medical charts, whereas interpersonal quality is measured using patient surveys

1291. Step 1: Form a Project Team | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/Form-a-Project-Team.html
      December 01, 2019 - Step 1: Form a Project Team Review all steps in the process of planning a survey project: … Step 5: Set the Stage for Conducting the Survey . Step 6: Develop an Evaluation Plan . … However, some survey sponsors appoint a separate project manager for that purpose.   … (e.g., which questionnaires to administer, whether to add supplemental items to the questionnaires); … Using survey results; Deciding how to use CAHPS survey results (e.g., incorporating them into

1292. Survey Codebook Summaries (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/survey-codebook-summaries.pdf
      September 01, 2014 - Survey Codebook Summaries Variable / Core-optional Status Citation Survey Instrument R18_cooperative … Medical Care Survey (NAMCS) 2014. … NAMCS 2014 Item 14a prac_EHR_labs NYU Survey Prac_EHR_extractdata NYU Survey Prac_EHR_person_extractdata … NYU Survey Prac_EHR_person_extractdata_other NYU Survey Prac_cqm_aspirin Developed for EvidenceNOW Initiative … Prac_own_** ABFM survey Prac_own_other_specify ABFM survey Prac_own_yrs Using Learning Teams for Reflective

1293. Reporting CAHPS Survey Results to Consumers | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/consumer-reporting/index.html
      October 01, 2024 - Reporting CAHPS Survey Results to Consumers Reporting CAHPS Survey Results Users of CAHPS surveys … may report the results of the survey publicly to inform healthcare consumers and/or privately to inform … Survey results are typically reported along with other measures of quality and safety. … Learn more about using CAHPS survey results to improve patients' experiences .  … Reporting Guidelines and Strategies Survey users can consult  guidelines for reporting CAHPS survey results

1294. Actions Based on Survey Results | Agency for Healthcare Research and Quality
      www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-culture-survey-brazil-actions.html
      August 01, 2024 - Learning from AHRQ's Diagnostic Safety Culture Survey at a Tertiary Care Health System in Brazil: A Case … Study Actions Based on Survey Results Previous Page Next Page Table of Contents … Learning from AHRQ's Diagnostic Safety Culture Survey at a Tertiary Care Health System in Brazil: A Case … Study Introduction Initial Approach Summary of Survey Findings Actions Based on Survey Results … We plan to conduct future surveys to assess the impact of our program.

1295. Supplemental-Health-Literacy-Hpcahps-Adult-2157-3A (doc file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/supplemental-health-literacy-hpcahps-adult-2157-3a.docx
      June 02, 2025 - CAHPS® Health Plan Survey 5.0 Supplemental Items: Health Literacy Population Version: Adult Supplemental … Items for the CAHPS® Health Plan Survey 5.0 Topic: Health Literacy Population Version: Adult Language … : English Users of the CAHPS® Health Plan Survey are free to incorporate supplemental items in order

1296. Iowa Hospital Integrates AHRQ TeamSTEPPS® Throughout Facility | Agency for Healthcare Research and Quality
      www.ahrq.gov/news/newsroom/case-studies/ktcquips36.html
      October 01, 2014 - Clarinda Regional Health Center is monitoring the impact of TeamSTEPPS through the AHRQ Hospital Survey … Between 2007 and 2009, the survey scores improved in one key area; the scores on the "mistakes have led … to positive changes at the hospital" dimension of the survey improved from 67 percent to 76 percent. … However, Clarinda's scores decreased slightly on two other survey dimensions: "hospital departments work … on Patient Safety Culture, TeamSTEPPS®, Surveys on Patient Safety Culture Topic

1297. CAHPS Health Information Technology Item Set | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/item-sets/HIT/index.html
      July 01, 2022 - They are designed to be administered as part of the Clinician & Group Survey , not on their own. … Browse the Health Information Technology Items for the Clinician & Group Survey . … Assessing the patients’ perspective through a survey offers a way to identify positive and negative effects … An updated item set for the 3.0 version of the Clinician & Group Survey was released in the summer of

1298. CAHPS Patient-Centered Medical Home (PCMH) Item Set | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/item-sets/PCMH/index.html
      November 01, 2021 - supplemental questions that can be added to the adult and child versions of the CAHPS Clinician & Group Survey … The 3.0 version includes six items for the Adult Survey and 10 items for the Child Survey. … Download the Clinician & Group Survey with the PCMH Items: Adult Survey with PCMH Items ( PDF , 534.3 … Adult Survey with PCMH Items ( Word , 53.2 KB). … The set of 18 items for the Adult Survey and 11 items for the Child Survey produced three composite measures

1299. Measures From the CAHPS Item Set for Children with Chronic Conditions | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/item-sets/ccc/measures.html
      April 01, 2022 - This item comes from the core Child Medicaid Survey.

1300. Development of the CAHPS Child Hospital Narrative Item Set | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives/development.html
      December 01, 2023 - the Clinician & Group Narrative Items, the team then designed a sequence of questions that prompted respondents … This survey was an abbreviated version of the Child HCAHPS Survey followed by six open-ended items. … Approximately nine in ten mentioned topics not covered by the survey. … To ensure that respondents understand and interpret the items as intended, the team conducted cognitive … testing of the items in English and Spanish, with an emphasis on recruiting respondents with limited