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www.ahrq.gov/cpi/centers/cquips/index.html
October 01, 2024 - Consumer Assessment of Healthcare Providers and Systems (CAHPS) Program Surveys on Patient Safety Culture
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www.ahrq.gov/sites/default/files/2025-04/elder-report.pdf
January 01, 2025 - and surveys
• Review of existing documents (forms, protocols, manuals)
3. … and surveys
• Review of existing documents (forms, protocols, manuals)
Methods:
In order to better … Data collection: Multiple methods of data collection were employed, including 1) paper
questionnaires … Some forms, surveys, and interviews were
also completed before and after the visit. … A physician survey. Arch Intern Med. 1996 Feb 12;156(3):327-31.
5.
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www.ahrq.gov/patient-safety/patients-families/consumer-exp/reporting/appa.html
August 01, 2022 - CEO
Coalition for Quality and Patient Safety of Chicagoland
D, 1, 2, 3, 4
* D = Delphi Surveys
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www.ahrq.gov/evidencenow/projects/heart-health/research-results/research/methods/index.html
March 01, 2021 - member survey. … Respondent characteristics. … Oklahoma’s practice characteristics survey provides examples of these items (go to Practice Survey … 2-year period ( Mold et al., 2018 )
Context
In addition to organization and infrastructure, the surveys … Practice capacity was measured using two instruments:
Change Process Capability Questionnaire (CPCQ
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/rep7.html
June 01, 2010 - The available science includes a number of well-tested and widely used consumer surveys assessing consumer … These include consumer survey measures developed for a specific population, such as individuals with … AHRQ will need to address several important methodological issues, including data collection methods, respondents … (participant or proxy), data sources (consumer survey vs. administrative sources, including claims data
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa/029-hand-hygiene-webinar-slides.pptx
October 01, 2024 - & Non-ICU
AHRQ Safety Program for MRSA Prevention | ICU & Non-ICU
Hand Hygiene Promotion
22
Staff Surveys … And Patient Reports2,25
Staff Surveys
Self-reported hand hygiene adherence
Product satisfaction
Knowledge … and questionnaires
Source: World Health Organization. … A survey of occupational skin disease in UK health care workers. … adverse effects of hand disinfection: alcohol-based hand rubs vs. hygienic handwashing: a multicentre questionnaire
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/Final-DX-Safety-items-12-15-2022.docx
January 01, 2022 - SOPS® Diagnostic Safety Supplemental Item Set for the SOPS Medical Office Survey
SOPS® Diagnostic Safety … Supplemental Item Set for the SOPS Medical Office Survey
Language: English
Purpose: This supplemental … item set was designed for use with the core SOPS® Medical Office Survey to help medical offices assess … Composite Measures: A composite measure is a grouping of two or more survey items that assess the same … Development, pilot testing, and psychometric analysis of the AHRQ Surveys on Patient Safety Culture™
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-moving-forward-ginsberg-slides.pdf
October 12, 2017 - www.ahrq.gov/cahps
CAHPS = Consumer Assessment of
Healthcare Providers and Systems
• Develops standardized surveys … of care from the patient’s point of view
across different settings
• Trademark held by AHRQ; all surveys … Independent research moving CAHPS and patient experience
forward; developing tools; ensuring that CAHPS surveys … Contractor
Westat
Other
Government
and Private
Stakeholders
www.ahrq.gov/cahps
Uses of CAHPS Surveys … Healthcare Providers and Systems
The AHRQ CAHPS Program
CAHPS Program
CAHPS Consortium
Uses of CAHPS Surveys
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/Final-DX-Safety-items-12-15-22-SPANISH.docx
November 01, 2022 - SOPS® Diagnostic Safety Supplemental Item Set for the SOPS Medical Office Survey - Spanish
SOPS® Diagnostic … Safety Supplemental Item Set for the SOPS Medical Office Survey
Language: Spanish
Purpose: This supplemental … item set was designed for use with the core SOPS® Medical Office Survey to help medical offices assess … Composite Measures: A composite measure is a grouping of two or more survey items that assess the same … Development, pilot testing, and psychometric analysis of the AHRQ Surveys on Patient Safety Culture™
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/about-cahps/research/cahps-improvement-guide.pdf
January 01, 2016 - Guide
PROJECT SUMMARY
The CAHPS® Ambulatory Care Improvement Guide
The Aim
The CAHPS Health Plan Survey … and the CAHPS Clinician & Group Survey are widely used by health care
providers, payers, and purchasers … Many organizations
share the results of these surveys both privately and publicly to inform medical … many
find the process of improving patients’ experiences with care to be challenging—in part because survey … Users of the Guide can also find over a dozen improvement strategies organized by CAHPS survey topics
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-01-fry-intro.pdf
January 08, 2019 - CAHPS 101
Understanding CAHPS® Surveys:
A Primer for New Users
A Webcast Presented by the AHRQ CAHPS … Our Focus Today
• Present a comprehensive overview of the CAHPS program
• Discuss what the CAHPS surveys … are and what their purpose is
• Describe how CAHPS surveys are developed and administered
• Review … how CAHPS survey results are used to improve patient
experience
• Provide answers to your questions … 5
Understanding CAHPS®Surveys: A Primer for New Users
Need Help?
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www.ahrq.gov/cahps/surveys-guidance/item-sets/PCMH/Development-PCMH-Survey.html
November 01, 2020 - Stakeholder input is critical to the CAHPS survey development process. … In August 2010, the CAHPS team conducted cognitive testing of draft questionnaires that incorporated … PCMH items into the CG-CAHPS 12-Month Survey 2.0. … The team revised the draft questionnaires based on the findings from the cognitive interviews. … CG-CAHPS 12-Month Survey 2.0.
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www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives.html
November 01, 2023 - The item set can be added to the CAHPS Child Hospital Survey . … Questions in the Narrative Item Set for the Child Hospital Survey
The Child Hospital Narrative Item … Like the core items, these supplemental questions prompt respondents to consider the child’s most recent … Anticipated engagement by respondents.
Anticipated response time. … Brief History
The CAHPS team began work on a new Narrative Item Set for the CAHPS Child Hospital Survey
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www.ahrq.gov/ncepcr/tools/obesity/obpcp5.html
May 01, 2014 - Patient Waiting Room Survey
Tool 5. BMI Protocol Template
Tool 6. … Two clinics did not distribute any surveys; three sites distributed more than 25 pre-referral surveys … / Pre-Survey Distributed
Returned Pre-Survey
Pre-Survey Completion Rate a
Returned Post-Survey … b Post-survey completion rate is equal to percent of returned post-surveys out of returned pre-surveys … Only individuals completing pre-surveys received post-surveys.
Return to Contents
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www.ahrq.gov/sops/events/webinars/health-it.html
December 01, 2018 - Related Material
Summary
On Wednesday, July 25, 2018, AHRQ hosted a webcast featuring the new Surveys … Hospitals can use the survey items as a supplement to the Hospital Survey on Patient Safety Culture … Project Director
User Network for the AHRQ Surveys on Patient Safety Culture (SOPS)
Westat
Introduction … Public Health Service
Overview of AHRQ's Surveys on Patient Safety Culture (PDF, 247 KB)
Tejal … Transcript
Read the transcript of the webcast (PDF, 242.6 KB)
Related Material
Hospital Survey
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www.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/Form-a-Project-Team.html
December 01, 2019 - Step 1: Form a Project Team
Review all steps in the process of planning a survey project: … Step 5: Set the Stage for Conducting the Survey .
Step 6: Develop an Evaluation Plan . … However, some survey sponsors appoint a separate project manager for that purpose. … (e.g., which questionnaires to administer, whether to add supplemental items to the questionnaires); … Using survey results;
Deciding how to use CAHPS survey results (e.g., incorporating them into
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www.ahrq.gov/cahps/surveys-guidance/item-sets/HIT/index.html
July 01, 2022 - They are designed to be administered as part of the Clinician & Group Survey , not on their own. … Browse the Health Information Technology Items for the Clinician & Group Survey . … Assessing the patients’ perspective through a survey offers a way to identify positive and negative effects … An updated item set for the 3.0 version of the Clinician & Group Survey was released in the summer of
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www.ahrq.gov/cahps/surveys-guidance/item-sets/PCMH/index.html
November 01, 2021 - supplemental questions that can be added to the adult and child versions of the CAHPS Clinician & Group Survey … The 3.0 version includes six items for the Adult Survey and 10 items for the Child Survey. … Download the Clinician & Group Survey with the PCMH Items:
Adult Survey with PCMH Items ( PDF , 534.3 … Adult Survey with PCMH Items ( Word , 53.2 KB). … The set of 18 items for the Adult Survey and 11 items for the Child Survey produced three composite measures
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www.ahrq.gov/cahps/surveys-guidance/item-sets/ccc/measures.html
April 01, 2022 - This item comes from the core Child Medicaid Survey.
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www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives/development.html
December 01, 2023 - the Clinician & Group Narrative Items, the team then designed a sequence of questions that prompted respondents … This survey was an abbreviated version of the Child HCAHPS Survey followed by six open-ended items. … Approximately nine in ten mentioned topics not covered by the survey. … To ensure that respondents understand and interpret the items as intended, the team conducted cognitive … testing of the items in English and Spanish, with an emphasis on recruiting respondents with limited