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Showing results for "provider".

21. Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-grob-narrative-elicitation-protocol.pdf
    October 29, 2018 - Prompt survey respondents to tell a clear and comprehensive story about their experience with a provider … What are the most important things that you look for in a healthcare provider and the staff in his or … When you think about the things that are most important to you, how do your provider and the staff in … Next we’d like to focus on any experiences in the last 3 months with your provider and the staff in … Please describe how you and your provider relate to and interact with each other. 15 www.ahrq.gov

22. Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/rick-evans-slides.pdf
    March 15, 2016 - Use best practices – Open-book exercise  Our experience – 4 area balance – Staff interactions – Provider … interactions – Wait times – Test results Overcoming Barriers Barrier Solution Provider buy-in … Showing individual and team results Leader bandwidth Link to other priorities Provider cynicism and … review Results – Improvement in Scores Mass General results:  Ortho – staff scores surpassed provider … scores  Other division – chair buy in – went from bottom to top performer for provider scores

23. Strategy 6N: Price Transparency | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6n-price-transparency.html
    March 01, 2020 - Consider costs before deciding on a particular service or choosing a specific provider. … Health plans that have implemented this strategy generally report provider-specific information on the … CMS publishes the Medicare Provider Utilization and Payment Data , which summarizes utilization and … charge, the plan's contracted "allowed amount" for that service, the amount the plan reimbursed the provider … Price transparency for MRIs increased use of less costly providers and triggered provider competition

24. Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-demo-project.pdf
    October 29, 2018 - WORDS Please tell us in your own words about your experiences with the care and services from your provider … What are the most important things that you look for in a healthcare provider and the staff in his or … When you think about the things that are most important to you, how do your provider and the staff in … Now we’d like to focus on any experiences in the last 3 months with your provider and the staff in his … Please describe how you and your provider relate to and interact with each other. 30 The NYP Patient

25. CAHPS American Indian Survey (doc file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/american-indian-eng-851.docx
    March 04, 2009 - According to our records, you have visited a [NAME OF PROVIDER] clinic in the last 12 months. … Answer only for the care you got from [NAME OF PROVIDER]. 3. … In the last 12 months, did you call or go to a [NAME OF PROVIDER] clinic to get an appointment for an … In the last 12 months, after you checked in for your appointment at a [NAME OF PROVIDER] clinic, were … Do you know if [NAME OF PROVIDER] has a website? 1|_| Yes 2|_| No  If No, go to #65 63.

26. CAHPS Child Hospital Survey Measures | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/cahps/surveys-guidance/hp/about/child-survey-measures.html
    June 01, 2017 - when discussing child’s care with providers Preparing You and Your Child to Leave the Hospital Q36 Provider … asked parent about child’s readiness to leave the hospital Q37 Provider talked with parent about care … after leaving the hospital Q41 Provider explained when child can resume regular activities Q42 Provider … questions Involving Teens in Their Care Q45 Providers involved teen in discussions about care Q46 Provider … asked teen about readiness to leave the hospital Q47 Provider talked with teen about care after leaving

27. Strategy 6K: Cultivating Cultural Competence | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6kculturalcompetence.html
    March 01, 2020 - Building a Provider Network to Meet the Community’s Linguistic and Cultural Needs    6.K.2.c. … Building a provider network to meet the community's linguistic and cultural needs. … Building a Provider Network to Meet the Community's Linguistic and Cultural Needs Once a plan has complete … CIGNA staff use a software system to search this information whenever a member requests a provider with … particular characteristics, thus facilitating a cultural and linguistic match between provider and patient

28. 2024 Results for the AHRQ Surveys on Patient Safety Culture® (SOPS®) Diagnostic Safety Supplemental Item Set for Medical Offices (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medical-office-diagnostic-safety-database-report-2024.pdf
    January 01, 2024 - (Item DXC2, NA/DK/MI = 41%) 63 When a provider thinks another provider in this office/system may have … (Item DXC2) 65% 68% 62% 58% When a provider thinks another provider in this office/system may have … (Item DXC2) 46% 63% 54% 71% 84% 66% When a provider thinks another provider in this office/system may … (Item DXC2) 75% 64% 63% When a provider thinks another provider in this office/system may have missed … a diagnosis, they inform that provider.

29. Section 6: Strategies for Improving Patient Experience with Ambulatory Care | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/index.html
    March 01, 2023 - For some strategies, both health plans and provider groups have a role to play, even if one is more " … degree of influence a plan can exert depends in part on the structure of its relationship with its provider … Performance Private Feedback on Provider Performance Value-Based Payments Return to Contents … Public Reporting on Provider Performance Public reporting on provider performance can help patients … Private Feedback on Provider Performance As a substitute or complement to public performance reports

30. About the CAHPS Patient Narratives Elicitation Protocol (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/administering_cg_narrative_items.pdf
    June 01, 2021 - The next questions ask you to describe the care you get from this provider in your own words. … What went well with this provider and their staff in the last 6 months? … What are the most important things that you look for in a healthcare provider and their staff? … What went well with this provider and their staff in the last 6 months? … Q5: Please describe your interactions with this provider and how you got along.

31. Comparing Health Plan and Provider Quality Scores to Each Other | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/talkingquality/translate/compare/choose/compare-providers.html
    January 01, 2023 - Project Resources About TalkingQuality Comparing Health Plan and Provider … A provider with a much higher score than average could still be doing quite poorly and one with a much … Page originally created November 2013 Internet Citation: Comparing Health Plan and Provider

32. CAHPS Narrative Item Set for the Clinician & Group Survey (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-infographic-v7.pdf
    June 01, 2021 - richness to this picture by asking patients to describe their experiences: 1 What do you look for in a provider … 2 How does your provider measure up? 3 What has gone well? 4 What hasn’t gone well? … 5 How do you and your provider get along?

33. Databases Used for Hospital Quality Measures | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/talkingquality/measures/setting/hospitals/databases.html
    January 01, 2023 - access two hospital quality databases: Healthcare Cost and Utilization Project (HCUP) and Medicare Provider … Medicare Provider Analysis and Review (MEDPAR) This data file, available from the Centers for Medicare … Learn more at: Medicare Provider Analysis and Review (MEDPAR) File: https://www.cms.gov/Research-Statistics-Data-and-Systems

34. Advanced Methods in Delivery System Research – Planning, Executing, Analyzing, and Reporting Research on Delivery System Improvement Webinar #1: Fuzzy Set Analysis
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/coordination/webinar05/mixed_methods.pptx
    December 03, 2013 - CBD Implementation (Selected Measures from Planned Care) Team 1 Led by Provider A Team 5 Led by Provider … Productivity (3 month average; relative value units) Team 1 Led by Provider A Team 5 Led by Provider … A Team 5 Led by Provider B Coronary artery disease 77% 91% Diabetes 65% 78% Heart Failure 40% 38% … Employee Surveys (average for the team) Team 1 Led by Provider A Team 5 Led by Provider B Teamness ( … [On Team 1], no... we have so many regulars…” – Provider A (Team 1) Remember Team 5 had higher quality

35. Advanced Methods in Delivery System Research - Planning, Executing, Analyzing, and Reporting Research on Delivery System Improvement | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/professionals/prevention-chronic-care/improve/coordination/webinar05/mixedmethods.html
    June 01, 2017 - CBD Implementation (Selected Measures from Planned Care) Team 1 Led by Provider A Team 5 Led … ” – Provider A (Team 1)   “… somebody comes in for bronchitis and… hasn’t had a mammogram; hasn’ … ” – Provider B (Team 5) Slide 31 Is Implementation Higher Among Those Emphasizing Quality Over … A Team 5 Led by Provider B Work RVUs (ratio) 1.94 1 Appointment count (ratio) 1.47 1 … Employee Surveys (average for the team) Team 1 Led by Provider A Team 5 Led by Provider B Teamness

36. CAHPS Elicitation Protocol Webcast (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-schlesinger.pdf
    January 01, 2017 - When you think about the things that are most important to you, how do your provider and his or her … Now we’d like to focus on anything that has gone well in your experiences with your provider and his … Please describe how you and your provider relate to and interact with each other. … She followed through on referring me, and then what the other provider did for my problem. … My main provider then called to see if everything was going better.

37. Documentation and Coding for Patient Safety Indicators (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/b4_combo_documentationcoding.pdf
    March 15, 2016 - The CDI specialist is the bridge between the coder and provider. … careful education, executive support, and provider champions. … Query the provider for clarification if needed. … Query the provider for clarification if needed. … The reaction must be documented by a treating provider.

38. About the CAHPS Patient Narratives Elicitation Protocol (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/about-patient-narratives-elicitation-protocol-cg30-2315.pdf
    April 24, 2018 - Next we’d like to focus on any experiences in the last 6 months with your provider and the staff in … Please describe how you and your provider relate to and interact with each other. … Please describe how you and your provider relate to and interact with each other. … Please describe how you and your child’s provider relate to and interact with each other. PN-6. … Please describe how your child and his or her provider relate to and interact with each other.

39. 2022 Updated Results for the AHRQ Surveys on Patient Safety CultureTM (SOPS®) Diagnostic Safety Supplemental Items for Medical Offices (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/DxSftyRpt-Updated-2022.pdf
    January 01, 2022 - (Item DXC2, NA/DK/MI = 43%) 60 When a provider thinks another provider in this office/system may … have missed a diagnosis, they inform that provider. … (Item DXC2) 46% 58% 57% 65% 71% 46% When a provider thinks another provider in this office/system may … (Item DXC2) 60% 58% 59% When a provider thinks another provider in this office/system may have missed … a diagnosis, they inform that provider.

40. Child Hospital Survey (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/child-hcahps-english-survey-954a.pdf
    May 12, 2016 - A provider in the hospital can be a doctor, nurse, nurse practitioner, or physician assistant. … As a reminder, a provider in the hospital can be a doctor, nurse, nurse practitioner, or physician … Before your child left the hospital, did a provider talk with you as much as you wanted about how to … Before your child left the hospital, did a provider or hospital pharmacist explain in a way that was … Before your child left the hospital, did a provider talk with your child about how to take care of