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  1. cahps.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/leadership-communication.pdf
    January 01, 2018 - of 2,011 total respondents Management Skills 73% Communication 35% Incoming Communication 22% • Good … listener 14% • Takes feedback/input from others 4% Outgoing Communication 15% • Good communications … Jim Collins, a leadership professor and author of “Good to Great” — arguably one of the most important … Interestingly enough, the survey showed that “incoming communication” — being a good listener and taking … Indeed, 14 percent of respondents cited being good at receiving communication from others as the single
  2. talkingquality.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/leadership-communication.pdf
    January 01, 2018 - of 2,011 total respondents Management Skills 73% Communication 35% Incoming Communication 22% • Good … listener 14% • Takes feedback/input from others 4% Outgoing Communication 15% • Good communications … Jim Collins, a leadership professor and author of “Good to Great” — arguably one of the most important … Interestingly enough, the survey showed that “incoming communication” — being a good listener and taking … Indeed, 14 percent of respondents cited being good at receiving communication from others as the single
  3. monahrq.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/leadership-communication.pdf
    January 01, 2018 - of 2,011 total respondents Management Skills 73% Communication 35% Incoming Communication 22% • Good … listener 14% • Takes feedback/input from others 4% Outgoing Communication 15% • Good communications … Jim Collins, a leadership professor and author of “Good to Great” — arguably one of the most important … Interestingly enough, the survey showed that “incoming communication” — being a good listener and taking … Indeed, 14 percent of respondents cited being good at receiving communication from others as the single
  4. healthcare411.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/leadership-communication.pdf
    January 01, 2018 - of 2,011 total respondents Management Skills 73% Communication 35% Incoming Communication 22% • Good … listener 14% • Takes feedback/input from others 4% Outgoing Communication 15% • Good communications … Jim Collins, a leadership professor and author of “Good to Great” — arguably one of the most important … Interestingly enough, the survey showed that “incoming communication” — being a good listener and taking … Indeed, 14 percent of respondents cited being good at receiving communication from others as the single
  5. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/leadership-communication.pdf
    January 01, 2018 - of 2,011 total respondents Management Skills 73% Communication 35% Incoming Communication 22% • Good … listener 14% • Takes feedback/input from others 4% Outgoing Communication 15% • Good communications … Jim Collins, a leadership professor and author of “Good to Great” — arguably one of the most important … Interestingly enough, the survey showed that “incoming communication” — being a good listener and taking … Indeed, 14 percent of respondents cited being good at receiving communication from others as the single
  6. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/sustaining-change-transcript.docx
    April 14, 2015 - Then there's a good number, about 1 in 8 or so, 1 in 7, that are not feeling ready. Good. … Good. A lot of good evidence. Good. Again, just be honest. This is all anonymous. … Good. A good amount of confidence and then some uncertainty. Very good. … Good. Next slide. … This is looking good.
  7. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/resources/infotranshsops.pdf
    September 01, 2009 - (More about this item: “Says a good word” means “praises staff.”) B2. … “Shortcuts” also implies that this is not good, not safe for patients.) B4. … Our procedures and systems are good at preventing errors from happening. A10. … (negatively worded) (More about this item: It is because of good luck or good fortune that more mistakes … There is good cooperation among hospital units that need to work together. F10.
  8. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/resources/infotranshsops.pdf
    September 01, 2009 - (More about this item: “Says a good word” means “praises staff.”) B2. … “Shortcuts” also implies that this is not good, not safe for patients.) B4. … Our procedures and systems are good at preventing errors from happening. A10. … (negatively worded) (More about this item: It is because of good luck or good fortune that more mistakes … There is good cooperation among hospital units that need to work together. F10.
  9. Teamcheckup (doc file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/teamcheckup.doc
    August 07, 2012 - team members can list the number of days between incidents on the unit. 5 There are good … Strongly Agree 1 We have had ownership from staff members in this unit. 2 We have had good … ownership from physician staff in this unit. 3 We have had good ownership from nursing
  10. Teamcheckup (doc file)

    talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/teamcheckup.doc
    August 07, 2012 - team members can list the number of days between incidents on the unit. 5 There are good … Strongly Agree 1 We have had ownership from staff members in this unit. 2 We have had good … ownership from physician staff in this unit. 3 We have had good ownership from nursing
  11. Teamcheckup (doc file)

    pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/teamcheckup.doc
    August 07, 2012 - team members can list the number of days between incidents on the unit. 5 There are good … Strongly Agree 1 We have had ownership from staff members in this unit. 2 We have had good … ownership from physician staff in this unit. 3 We have had good ownership from nursing
  12. Teamcheckup (doc file)

    healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/teamcheckup.doc
    August 07, 2012 - team members can list the number of days between incidents on the unit. 5 There are good … Strongly Agree 1 We have had ownership from staff members in this unit. 2 We have had good … ownership from physician staff in this unit. 3 We have had good ownership from nursing
  13. Teamcheckup (doc file)

    cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/teamcheckup.doc
    August 07, 2012 - team members can list the number of days between incidents on the unit. 5 There are good … Strongly Agree 1 We have had ownership from staff members in this unit. 2 We have had good … ownership from physician staff in this unit. 3 We have had good ownership from nursing
  14. Teamcheckup (doc file)

    monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/teamcheckup.doc
    August 07, 2012 - team members can list the number of days between incidents on the unit. 5 There are good … Strongly Agree 1 We have had ownership from staff members in this unit. 2 We have had good … ownership from physician staff in this unit. 3 We have had good ownership from nursing
  15. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/ed-catheter-insertions-transcript.doc
    September 10, 2013 - Good morning, everyone. … for patients or not as good for patients. … Is it going to be good for them? … Who – if I decide that a catheter is warranted, is it good for me, is it good for the patient? … There’s a bunch of really good aspects to that tool that may give you a very good sense of what’s going
  16. www.qualitymeasures.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/exh7-4.html
    October 01, 2014 - . * √ √ 6-12 mos This measure might be good to track in the short- to medium- term (6-18 mos … √ √ 12 mos Screening rates can be a good way to obtain information about an intervention's … √ √ 12 mos Screening rates can be a good way to obtain information about an intervention's … √ √ 12 mos Screening rates can be a good way to obtain information about an intervention's … √ √ 12 mos Screening rates can be a good way to obtain information about an intervention's
  17. www.cpsi.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/exh7-4.html
    October 01, 2014 - . * √ √ 6-12 mos This measure might be good to track in the short- to medium- term (6-18 mos … √ √ 12 mos Screening rates can be a good way to obtain information about an intervention's … √ √ 12 mos Screening rates can be a good way to obtain information about an intervention's … √ √ 12 mos Screening rates can be a good way to obtain information about an intervention's … √ √ 12 mos Screening rates can be a good way to obtain information about an intervention's
  18. ce.effectivehealthcare.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/exh7-4.html
    October 01, 2014 - . * √ √ 6-12 mos This measure might be good to track in the short- to medium- term (6-18 mos … √ √ 12 mos Screening rates can be a good way to obtain information about an intervention's … √ √ 12 mos Screening rates can be a good way to obtain information about an intervention's … √ √ 12 mos Screening rates can be a good way to obtain information about an intervention's … √ √ 12 mos Screening rates can be a good way to obtain information about an intervention's
  19. talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-eng-651a.doc
    March 09, 2007 - 1( OFTEN 2( SOMETIMES 3( RARELY 4( NEVER [HAND R SHOWCARD 5: EXCELLENT/VERY GOOD/GOOD/FAIR/POOR] … In general, how would you rate your overall health – excellent, very good, good, fair, or poor? … 1( EXCELLENT 2( VERY GOOD 3( GOOD 4( FAIR 5( POOR [HAND R SHOWCARD 6: 0-10] These next questions … Probably Yes Definitely Yes Showcard #3 Often Sometimes Rarely Never Showcard #4 Excellent Very GoodGood Fair Poor Showcard #5 10 Best possible 9 8
  20. pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-eng-651a.doc
    March 09, 2007 - 1( OFTEN 2( SOMETIMES 3( RARELY 4( NEVER [HAND R SHOWCARD 5: EXCELLENT/VERY GOOD/GOOD/FAIR/POOR] … In general, how would you rate your overall health – excellent, very good, good, fair, or poor? … 1( EXCELLENT 2( VERY GOOD 3( GOOD 4( FAIR 5( POOR [HAND R SHOWCARD 6: 0-10] These next questions … Probably Yes Definitely Yes Showcard #3 Often Sometimes Rarely Never Showcard #4 Excellent Very GoodGood Fair Poor Showcard #5 10 Best possible 9 8