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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/nh-survey-06-16-21.pdf
June 16, 2021 - My supervisor says a good word to staff
who follow the right procedures ...................... … This nursing home does a good job keeping
residents safe .......................................... … Poor Fair Good Very good Excellent
1 2 3 4 5
5
_______________________________
Background
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www.cpsi.ahrq.gov/questions/resources/index.html
November 01, 2020 - Research shows that patients who have a good relationship with their health care team receive better … Patients and families who engage with health care providers to ask good questions can help reduce the
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/SOPS-Nursing-Home-DB-Part-I-2023.pdf
January 01, 2023 - ”
21%
Excellent
33%
Very
Good
28%
Good
15%
Fair
3%
Poor
Note: Percentages indicate … (Item D1) 86%
This nursing home does a good job keeping residents safe. … (Item C1) 79%
My supervisor says a good word to staff who follow the right
procedures. … (Item E2)
54% Positive
21%
Excellent
33%
Very Good
28%
Good
15%
Fair
3%
Poor … The Overall Rating on Resident Safety uses a 5-point scale: “Poor,” “Fair,” “Good,” “Very Good,”
and
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www.cpsi.ahrq.gov/cahps/quality-improvement/improvement-guide/2-why-improve/index.html
February 01, 2020 - But good patient experience also is associated with important clinical processes and outcomes. … Improving Patient Experience
Patient experience is correlated with key financial indicators, making it good … For example:
Good patient experience is associated with lower medical malpractice risk. 12 , 13 A … 2009 study found that for each drop in patient-reported scores along a five-step scale of "very good"
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www.cpsi.ahrq.gov/teamstepps-program/resources/additional/index.html
September 01, 2023 - Monitoring (Subacute Care)
Debrief in Emergency Department
Feedback (Long-Term Care)
Good … Good Teamwork in Office-Based Care
Good teamwork helps office staff get to the bottom of questions without
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www.cpsi.ahrq.gov/teamstepps/officebasedcare/module3/office_comm-ig.html
September 01, 2015 - There is a tremendous body of evidence to support the efficacy of good communication skills for effective … Opportunity— Handoffs are a good time to review and have a new pair of eyes evaluate the situation for … As with all the other TeamSTEPPS concepts, good communication applies to everyone within the medical … Good communication facilitates the development of shared mental models, adaptability, mutual trust, and … Instructor Note: This ends the Communication module and may be a good place to break again.
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-k-debrief-audio-facnotes.docx
April 21, 2014 - I know how challenging it can be sometimes to find new and relevant topics for QI studies, and the good … There are immediate benefits of doing a good debrief, like ensuring that our problems get fixed before … The quick wins that you get from doing a good debrief can really help build momentum for implementing … Slide 1
Any good quality improvement project needs to start out with what we call the problem statement … Tables are great, but graphs really paint a good, easy-to-understand picture.
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Child_Med_Eng_HP51_2155a.pdf
October 01, 2020 - 1 Excellent
2 Very Good
3 Good
4 Fair
5 Poor
31. … 1 Excellent
2 Very Good
3 Good
4 Fair
5 Poor
32. What is your child’s age?
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/clinicians-providers/guidelines-recommendations/tobacco/clinicians/tearsheets/card.pdf
February 10, 2006 - Quit for good.
Talk to your doctor.
QUIT
DATE
Y U
CAN
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www.cpsi.ahrq.gov/questions/resources/diagnosis/step4.html
November 01, 2020 - However, not all information is good information. … Here are some tip-offs that a product truly is too good to be true:
Phrases such as "scientific breakthrough … These often cover up a lack of good science behind the product.
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalscanform.doc
June 09, 2016 - Our procedures and systems are good at preventing errors from happening
(1
(2
(3
(4
(5
SECTION … My supervisor/manager says a good word when he/she sees a job done according to established patient safety … (
(
(
(
(
A
Excellent
B
Very Good
C
Acceptable
D
Poor
E
Failing
SECTION F: Your … There is good cooperation among hospital units that need to work together
(1
(2
(3
(4
(5
SECTION
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalscanform.pdf
December 22, 2017 - Our procedures and systems are good at preventing errors from
happening .......................... … My supervisor/manager says a good word when he/she sees a job
done according to established patient …
A
Excellent
B
Very Good
C
Acceptable
D
Poor
E
Failing
SECTION F: Your … There is good cooperation among hospital units that need to work
together ........................
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_9_AdvisorTrain_508.docx
March 06, 2013 - Try to remember that anger usually does not produce good results.
Respect people’s privacy. … Good communication skills will help you explain your ideas clearly and develop good working relationships … You also may be able to think of times when you or your family member did not get good quality care. … We want to make sure that every patient who comes into the hospital gets good quality care. … They get the tests and treatments they need at the time when they will do the most good.
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/part-i-asc_database_report-rev091721.pdf
January 01, 2020 - Excellent
33%
Very good
11%
Good
3%
Fair
0%
Poor
What's Next? … Within this facility, we do a good job
communicating information that
affects patient care. … (F1)
86% Positive
53%
Excellent
33%
Very good
11%
Good
3%
Fair
0%
Poor
Note: … Within this facility, we do a good job communicating
information that affects patient care. … , Very good, Excellent).
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_9_AdvisorTrain_508.pdf
March 06, 2013 - Try to remember that anger usually does not
produce good results.
• Respect people’s privacy. … Good communication skills
will help you explain your ideas clearly and develop good
working relationships … You also may be able to think of times when
you or your family member did not get good quality care. … We want to make sure that every patient who comes into
the hospital gets good quality care. … They get the tests and
treatments they need at the time when they will do
the most good.
-
www.cpsi.ahrq.gov/cahps/about-cahps/patient-experience/index.html
September 01, 2023 - when they seek and receive care, such as getting timely appointments, easy access to information, and good … substantial evidence points to a positive association between various aspects of patient experience, such as good
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www.cpsi.ahrq.gov/research/findings/nhqrdr/chartbooks/carecoordination/measure1.html
June 01, 2018 - Hospital Patients Who Did Not Receive Good Discharge Information
Adult hospital patients who did not … receive good communication about discharge information, by race and age, 2009-2014
Left Chart: … Trends:
From 2009 to 2014, the percentage of adult hospital patients who did not receive good communication … Disparities:
In all years, Black and Asian patients were less likely than White patients to receive good … In all years except 2012, AI/AN patients were less likely than White patients to receive good communication
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www.cpsi.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-k-debrief-fac-notes.html
May 01, 2017 - I know how challenging it can be sometimes to find new and relevant topics for QI studies, and the good … There are immediate benefits of doing a good debrief, like ensuring that our problems get fixed before … The quick wins that you get from doing a good debrief can really help build momentum for implementing … Slide 2: Problem Statement
Any good quality improvement project needs to start out with what we call … Tables are great, but graphs really paint a good, easy-to-understand picture.
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module8/8_ts_office_teach.pptx
January 20, 2006 - The leveled approach is not set in stone
Some tools can be reinforced at multiple levels
It is also good … Coaching Situational Awareness Using the 3 I’s
Consider Emily, a team member who may not exhibit very good … ®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
30
Tying It All Together
A good … displays:
Leadership
Mutual Support
Situational Awareness
Communication
This positively reinforces good
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/The_Case_for_Improving_Patient_Experience_-2011_10_01_Transcript.pdf
January 01, 2011 - Larry Morrissey
Carla, we felt that giving patients a good experience was really central to the mission … success as a business, we also recognized that it was critical to
that success because if patients had a good … of our business if we want to do well with things, we measure them and make sure that
we’re doing a good … Larry Morrissey
Well an example that we felt was real important is good communication surrounding the