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61. CAHPS Cancer Care Survey: Drug Therapy (pdf file)
    ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/drug-eng-cancer-552a.pdf
    October 07, 2016 - 1 Excellent 2 Very good 3 Good 4 Fair 5 Poor 49. … 1 Excellent 2 Very good 3 Good 4 Fair 5 Poor CAHPS Cancer Care Survey Drug Therapy

62. TeamSTEPPS 2.0 Module 4: Leading Teams
    ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule4.pptx
    March 10, 2006 - All of this provides a good opportunity for an open discussion about the roles of team leaders, both … And good team leaders know how to resolve conflict and make sure that the team works most effectively … This also is a particularly good time to discuss issues that might affect how the team works. … The debrief reinforced that teamwork skills produce good outcomes. … And these are things that good team leaders, difficult as they may be, also address in making sure by

63. Appropriate Collection of Microbiological Specimens | Agency for Healthcare Research and Quality
    ahrqpubs.ahrq.gov/antibiotic-use/long-term-care/improve/collection.html
    June 01, 2021 - After viewing or presenting this presentation viewers will be able to— Recognize that collecting a good

64. PowerPoint Presentation
    ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module1/grand-rounds-presentation-slides.pptx
    January 01, 2014 - or created to implement the CANDOR process. 16 Identification of A CANDOR Event Module 1 17 A good … the event needs to be supportive and ongoing. 28 Communication After a Harm Event Not everyone is a good … Identify good communicators. Understand conversations can be emotionally difficult. … 29 In the CANDOR process, there is training for CANDOR Communication Leads, as not everyone is a good … We all can identify who is a good communicator and who we would want to give us difficult or bad news

65. Long COVID is a Case Study of Our Fractured Healthcare System | Agency for Healthcare Research and Quality
    ahrqpubs.ahrq.gov/news/blog/ahrqviews/long-covid.html
    March 01, 2023 - Identifying and treating Long COVID is complex, which is precisely why the condition is a good case study … “You’re on your own; good luck!” is a lousy way to run a healthcare system.

66. SHARE Approach Workshop Curriculum | Agency for Healthcare Research and Quality
    ahrqpubs.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/mod3-guide.html
    September 01, 2020 - Before the visit: It is a good idea to gather your decision aids. … Even good readers have trouble navigating the health care system when they are sick, scared, or in pain … The good news is teach-back can be done in as little as 1 to 2 minutes. … Follow these three steps: Step 1: Say, "I must have not done a good job explaining. … Also consider using teach-back as a good technique to expose any cultural misunderstandings.

67. Evaluating the Cost-Effectiveness of a Quality Reporting Project | Agency for Healthcare Research and Quality
    ahrqpubs.ahrq.gov/talkingquality/assess/what-you-evaluate/cost-effectiveness.html
    November 01, 2018 - Quality Reporting Project Report sponsors often want to know whether the reporting project was a good

68. Strategy 2: Communicating for Improve Quality (Tool 1) (doc file)
    ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_1_Be_Partner_508.docx
    February 10, 2011 - This is a good time to ask your questions. The time the doctor visits may vary from day to day.

69. Toolkit To Educate and Engage Residents and Family Members | Agency for Healthcare Research and Quality
    ahrqpubs.ahrq.gov/nhguide/toolkits/educate-and-engage/index.html
    October 01, 2016 - How Taking Antibiotics When You Don't Need Them Can Cause More Harm Than Good is a handout that can be … How Taking Antibiotics When You Don't Need Them Can Cause More Harm Than Good” tool was created by the

70. Assembleteam (doc file)
    ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/assemble/assembleteam.docx
    August 24, 2012 - clear goals, make decisions using the collective input of CUSP team members, and promote and facilitate good … identify a potential physician champion at your hospital who fits these characteristics and would be a good … Can you identify a senior executive at your hospital who fits these characteristics and would be a good … ASK: Can you identify a nurse manager at your hospital who fits these characteristics and would be a good … patient safety coordinator or officer at your hospital who fits these characteristics and would be a good

71. Key Driver 4: Create and Support High Functioning Care Teams to Deliver High-Quality Evidence-Based Care | Agency for Healthcare Research and Quality
    ahrqpubs.ahrq.gov/evidencenow/tools/keydrivers/create-care-teams.html
    November 01, 2018 - Optimize care team communication Working well as a team requires good communication, which can take … colleagues informed and involved in changes to their workflow or responsibilities is fundamental to good

72. Combining Healthcare Quality Measures Into Composites or Summary Scores | Agency for Healthcare Research and Quality
    ahrqpubs.ahrq.gov/talkingquality/translate/scores/combine-measures.html
    September 01, 2019 - This approach highlights variation in the scores and communicates that good diabetes care involves multiple … For someone having a baby, the hospital's overall score may not reflect how good the childbirth experience

73. Transitioning to the SOPS™ Hospital Survey Version 2.0: What’s Different and What To Expect, Part II: Appendixes (pdf file)
    ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pt2_transition_apx.pdf
    September 01, 2019 - (E1) (Poor, Fair, Good, Very Good, Excellent)* Please give your work area/unit in this hospital an … (E1) (Excellent, Very Good, Acceptable, Poor, Failing) 66% 77% -11% Major change in wording and … (A17R) Our procedures and systems are good at preventing errors from happening. … (E1) (Poor, Fair, Good, Very Good, Excellent)* Please give your work area/unit in this hospital … (E1) (Excellent, Very Good, Acceptable, Poor, Failing) 66% 77% -11% +/- 4% [-15% to -7%] Major

74. CAHPS American Indian Survey (doc file)
    ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/american-indian-eng-851.docx
    March 04, 2009 - 1|_| Excellent 2|_| Very good 3|_| Good 4|_| Fair 5|_| Poor 66. … 1|_| Excellent 2|_| Very good 3|_| Good 4|_| Fair 5|_| Poor 67.

75. Practical Strategies for Gathering Feedback Directly from Patients (pdf file)
    ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Qualitative_Methods_2012_04_11_Transcript.pdf
    January 01, 2012 - part of a formal counsel depending on the size of your practice, you want to look for people that are good … experiences that might be different from their own, so in other words, it's not all about them or either good … They need to be very good at delivering constructive criticism. … through the walkthrough, they have a place to note their observations, things that they think are really good

76. Clarifying Objectives When Promoting a Health Care Quality Report | Agency for Healthcare Research and Quality
    ahrqpubs.ahrq.gov/talkingquality/distribute/promote/clarify.html
    November 01, 2018 - The supposed experts may think my physician isn’t great, but I have a good relationship with him and … Using the information in the report to help me decide if I am getting good care from my current provider

77. Identifying Key Areas for Delivery Systems Research | Agency for Healthcare Research and Quality
    ahrqpubs.ahrq.gov/practiceimprovement/delivery-initiative/casalino/index.html
    December 01, 2017 - Is this a good thing? … P4P, public reporting, "shared savings") → measures had better be good.

78. Strategy 1: Working with Patients & Families as Advisors (Tool 5) (pdf file)
    ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_5_InfoSession_508.pdf
    May 19, 2013 - Patients get the best care for their condition in a safe environment – Patients and families have good … patients and families • While you were in the hospital: – Was there a time when you had a really good

79. ASTD Coaching Self-Assessment Form (pdf file)
    ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/astd-coaching-self-assessment-form.pdf
    May 31, 2023 - A good rule of thumb is that whenever you feel "in over your head," you are. … Good coaching requires the ability and willingness to confront difficult and uncomfortable situations

80. Hospital Survey on Patient Safety Culture: User's Guide (pdf file)
    ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/userguide/hospitalusersguide.pdf
    July 01, 2018 - Overall Perceptions of Patient Safety Procedures and systems are good at preventing errors and there … To help prevent missing data, it is a good idea to display notifications for questions with missing … Our procedures and systems are good at preventing errors from happening. A10. … There is good cooperation among hospital units that need to work together. F10. … (negatively worded) Patient Safety Grade (Excellent, Very Good, Acceptable, Poor, Failing) E1.