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psnet.ahrq.gov/curated-library/patient-and-family-engagement-long-term-care
April 10, 2024 - submitted to drive improvement underscore the value of adherence to policy and the transfer of complaint experiences
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psnet.ahrq.gov/node/33613/psn-pdf
May 01, 2005 - Organizational Change in the Face of Highly Public
Errors—II. The Duke Experience
May 1, 2005
Frush K. Organizational Change in the Face of Highly Public Errors—II. The Duke Experience. PSNet
[internet]. 2005.
https://psnet.ahrq.gov/perspective/organizational-change-face-highly-public-errors-ii-duke-experience
Pe…
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digital.ahrq.gov/ahrq-funded-projects/improving-guideline-development-and-implementation/citation/gem-10-decades
January 01, 2023 - GEM at 10: a decade's experience with the Guideline Elements Model.
Citation
Hajizadeh N, Kashyap N, Michel G, et al. GEM at 10: a decade's experience with the Guideline Elements Model. AMIA Annu Symp Proc. 2011;2011:520-8.
Link
http://www.ncbi.nlm.nih.gov/pubmed/22195106
Principal Inve…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6d.pdf
July 07, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Internet Access for Health Information and Advice
The CAHPS Ambulatory Care
Improvement Guide
Practical Strategies for Improving Patient Experience
Section 6: Strategies for Improving Patient Experience with
Ambulatory Care
6.D. Internet Access…
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digital.ahrq.gov/ahrq-funded-projects/assessing-impact-patient-centered-medical-home-mn/citation/relationship-clinic-quality
January 01, 2023 - Relationship of clinic medical home scores to quality and patient experience.
Citation
Solberg LI, Asche SE, Fontaine P, et al. Relationship of clinic medical home scores to quality and patient experience. J Ambul Care Manage. 2011 Jan-Mar;34(1):57-66.
Link
http://www.ncbi.nlm.nih.gov/pubmed/…
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digital.ahrq.gov/sites/default/files/docs/citation/r21hs021005-sorondo-final-report-2015.pdf
January 01, 2015 - Evaluating the Effectiveness of a Health Information Technology Self-Management Program for Chronic Disease - Final Report
TITLE PAGE
Title of Project: Evaluating the Effectiveness of an HIT Self-‐Management Program for Chronic
Disease Patients
Principal Investigator and Team Members: PI: Barbara Sorondo,…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol4/Galt.pdf
January 01, 2004 - technology by family and general
practitioners in small office-based practice settings.3
Early experiences … Adult learners expect their educational
experiences to be applicable to some purpose or function they … fo
r d
ru
g
in
fo
rm
at
io
n
Advances in Patient Safety: Vol. 4
106
create joyful experiences … However, physicians’ experiences with using the PDA
had a negative influence on their voluntary use
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www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patients-source-understanding-dx-error-vol1.html
July 01, 2023 - Patient Experience as a Source for Understanding the Origins, Impact, and Remediation of Diagnostic Errors
Next Page
Table of Contents
Patient Experience as a Source for Understanding the Origins, Impact, and Remediation of Diagnostic Errors
Executive Summary
Introduction
Past Research on Patien…
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www.ahrq.gov/sdm/about/index.html
May 01, 2023 - About Shared Decision Making
What is SDM?
AHRQ defines shared decision making (SDM) as a collaborative process in which patients and clinicians work together to make healthcare decisions informed by evidence, the care team's knowledge and experience, and the patient's values, goals, preferences, and circumsta…
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psnet.ahrq.gov/issue/coaching-program-improve-employee-engagement-culture-safety-and-patient-experience
April 05, 2013 - Study
A coaching program to improve employee engagement, culture of safety, and patient experience.
Citation Text:
Scheurer D, Coulter A, Harper K, et al. A coaching program to improve employee engagement, culture of safety, and patient experience. NEJM Catalyst. 2024;6(1):CAT.24.0225. d…
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psnet.ahrq.gov/issue/partnering-pediatric-patients-and-families-high-reliability-identify-and-reduce-preventable
December 02, 2020 - Commentary
Partnering with pediatric patients and families in high reliability to identify and reduce preventable safety events.
Citation Text:
Partnering with pediatric patients and families in high reliability to identify and reduce preventable safety events. Kirby J, Cannon C, Darrah …
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psnet.ahrq.gov/issue/practice-based-learning-and-improvement-two-year-experience-reporting-morbidity-and-mortality
August 04, 2021 - Study
Practice-based learning and improvement: a two-year experience with the reporting of morbidity and mortality cases by general surgery residents.
Citation Text:
Falcone JL, Lee KKW, Billiar TR, et al. Practice-based learning and improvement: a two-year experience with the reporting…
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www.ahrq.gov/evidencenow/projects/heart-health/research-results/research/interview-protocol-provider-ny.html
March 01, 2021 - EvidenceNOW: Interview Protocol - Physicians
New York City Cooperative
Resource: Provider (PCIP) Qualitative Interview Guide (PDF, 116.3 KB, 3 pages)
This interview protocol was used by an EvidenceNOW Cooperative's staff to interview providers from participating practices. Domains include: internal pract…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol1/Nemeth.pdf
January 01, 2002 - Tasks ranged from simple to slightly more complex, and were similar to
subject experiences in their
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/physician-survey-post-intervention-nw.pdf
January 01, 2014 - Practice uses patient data to improve care: Off
Our practice uses data on patient's expectations and experiences
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psnet.ahrq.gov/node/50699/psn-pdf
November 26, 2019 - multi-phase approach to the care of these patients may help providers minimize the risk that the patient
experiences
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www.ahrq.gov/evidencenow/projects/heart-health/research-results/research/interview-protocol-pcip-staff-ny.html
March 01, 2021 - EvidenceNOW: Interview Protocol - Practice Staff (PCIP)
New York City Cooperative
Resource: Staff (PCIP) Qualitative Interview Guide (PDF, 114.8 KB, 3 pages)
This interview protocol was used by an EvidenceNOW Cooperative to interview staff from participating practices. Domains include: external context/e…
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digital.ahrq.gov/ahrq-funded-projects/enabling-electronic-prescribing-and-enhanced-management-controlled-medication-0
January 01, 2023 - Early experience with electronic prescribing of controlled substances in a community setting.
Citation
Thomas CP, Kim M, Kelleher SJ, et al. Early experience with electronic prescribing of controlled substances in a community setting. J Am Med Inform Assoc 2013 Jun;20(e1):e44-51.
Link
http://w…
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www.ahrq.gov/sdm/measures-data-funding/index.html
February 01, 2025 - Systems (CAHPS ® ) is a family of surveys that ask consumers and patients to report on and evaluate their experiences
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cdsic.ahrq.gov/sites/default/files/2024-07/Final%20MO%20Patient%20Prioritization%20of%20Measurement%20Areas%207.18.24.pdf
January 01, 2024 - Measures of the patient health journey assess 15 areas related to patients’ lived experiences
across … truly impacting care processes.5 This prior work
defined the patient health journey as the range of experiences … care,
including shared decision making.
6
assess 15 areas related to patients’ lived experiences … preliminary work with a small sample of patients and patient advocates, who may not
speak to all the experiences