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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/astd-coaching-self-assessment-form.pdf
June 02, 2025 - Without accurate assessment, your coaching efforts might all be spent on addressing the
wrong problem
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/patient-family-centered-care-040913.ppt
June 02, 2025 - Design
Standardize
Eliminate steps if possible
Create independent checks
Learn when things go wrong
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www.ahrq.gov/sites/default/files/wysiwyg/action-alliance/snac-final-report-mar2023.pdf
January 01, 2025 - promote the design of medical
technology so that it's easy to do the right thing
and hard to do the wrong … promote the design of medical
technology so that it's easy to do the right thing
and hard to do the wrong … promote the design of medical
technology so that it's easy to do the right thing
and hard to do the wrong
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www.ahrq.gov/sites/default/files/2025-03/berner-report.pdf
January 01, 2025 - Final Progress Report: Reducing Harm to Patients from Diagnostic Errors
Final Progress Report
Reducing Harm to Patients from Diagnostic Errors
Eta S. Berner, EdD, Principal Investigator
Team Members:
Marcie H. Battles, MS, Project Assistant
Mark L. Graber, MD, Consultant
Gordon D. Schiff, MD, Consultant
Pat …
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www.ahrq.gov/hai/pfp/interimhac2014-ap1.html
November 01, 2015 - Saving Lives and Saving Money: Hospital-Acquired Conditions Update
Appendix: Incidence of Hospital-Acquired Conditions in the Partnership for Patients: Estimates and Projected and Measured Impact
Previous Page
Table of Contents
Saving Lives and Saving Money: Hospital-Acquired Conditions Update
…
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www.ahrq.gov/hai/pfp/hacrate2013-appendix.html
October 01, 2015 - 2013 Annual Hospital-Acquired Condition Rate and Estimates of Cost Savings and Deaths Averted From 2010 to 2013
Appendix
Previous Page Next Page
Table of Contents
2013 Annual Hospital-Acquired Condition Rate and Estimates of Cost Savings and Deaths Averted From 2010 to 2013
Appendix
References
…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/identify/sensemakingnotes.docx
June 02, 2025 - conduct a step-by-step analysis staff can use to understand how the various parts of a process could go wrong … rule-based failure occurs when a person does not carry out a procedure or protocol correctly or chooses the wrong
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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/dxsafety-knowledge-assessment.pdf
February 01, 2022 - Inappropriate testing, wrong treatments, and diagnosis-related malpractice lawsuits result in
expenses
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www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/situ/sim-tool-guidance.html
July 01, 2023 - helpful in this debrief phase to generate a list of lessons learned and action items—that is, what went wrong
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/situ/simtool_guidance.docx
May 01, 2017 - helpful in this debrief phase to generate a list of lessons learned and action items—that is, what went wrong
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www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patients-source-understanding-dx-error-vol2-references.html
June 01, 2023 - More than words: patients’ views on apology and disclosure when things go wrong in cancer care.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/engaging-nurse-physician-patient.pptx
May 28, 2015 - From a Defect
Supporting a culture of safety
Easy to use
efficient
Continuity
Non-punitive
“What” went wrong … , not “Who” went wrong
Ownership
Engages frontline staff
collaborative, multidisciplinary
Communication
-
www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/08-diagnostic-cap-provider-training-slides.pptx
August 01, 2021 - ’s current illness trajectory and contributing factors, which may lead to premature closure and the wrong … Missed, delayed, and wrong diagnoses happen in 1 of every 20 patients in primary care settings.
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www.ahrq.gov/hai/cauti-tools/archived-webinars/breaking-down-barriers-slides.html
December 01, 2017 - Practice
Catheter insertion is really a very complex task:
Multiple steps
Something can go wrong
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www.ahrq.gov/hai/cusp/toolkit/content-calls/framework.html
April 01, 2013 - science of safety, and those include standardizing, creating independent checks, learning when things go wrong … Standardizing when you can, creating independent checks for key processes, and learning when things go wrong … You don't want to start off on the wrong foot right away by having too big of a scope. … They were the ones that needed to engage this path and stop the staff if they were doing wrong and answer … we've done all these sentinel event alerts and things like that around timeout procedures, and I see wrong
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/cusp/learn-from-defects-facguide.docx
January 01, 2017 - Where do they tend to go wrong?” … Are there aspects of your patient safety that inadvertently promote doing the wrong thing or engaging
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/sustainability/premortem-scorecard-facguide.docx
January 01, 2017 - ASK:
What might have gone wrong?
SAY:
Let’s assume patient care hasn’t improved. … Ask each team member what she or he thinks could go wrong.
ASK:
Was staff overburdened?
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-David_13.pdf
March 19, 2008 - against the protocol, roadmap, and individual
order—could be performed, but if the nurse administers the wrong … medication to the wrong
patient, the entire process is a failure with potentially devastating consequences
-
www.ahrq.gov/sites/default/files/2024-01/muller-report.pdf
January 01, 2024 - these, 1,812 medication errors (68%)
were classified as significant (attributable to therapy omission, wrong … dose, wrong drug,
wrong patient, or extra dose administered).
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www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-current-state3.html
January 01, 2024 - Error
A diagnosis that was unintentionally delayed (sufficient information was available earlier), wrong … Event
One or both of the following occurred, whether or not the patient was harmed:
Delayed, Wrong … In a randomized controlled study, the effects of rude behavior on wrong diagnosis during handoff were