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psnet.ahrq.gov/issue/hospital-system-barriers-rapid-response-team-activation-cognitive-work-analysis
September 09, 2015 - Study
Hospital system barriers to rapid response team activation: a cognitive work analysis.
Citation Text:
Braaten JS. CE: Original research: hospital system barriers to rapid response team activation: a cognitive work analysis. Am J Nurs. 2015;115(2):22-32; test 33; 47. doi:10.1097/01.…
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psnet.ahrq.gov/issue/finding-and-fixing-mistakes-do-checklists-work-clinicians-different-levels-experience
February 06, 2014 - Study
Finding and fixing mistakes: do checklists work for clinicians with different levels of experience?
Citation Text:
Sibbald M, de Bruin A, van Merrienboer JJG. Finding and fixing mistakes: do checklists work for clinicians with different levels of experience? Adv Health Sci Educ T…
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psnet.ahrq.gov/issue/how-well-do-incident-reporting-systems-work-inpatient-psychiatric-units
September 05, 2018 - Study
How well do incident reporting systems work on inpatient psychiatric units?
Citation Text:
Reilly CA, Cullen SW, Watts B, et al. How Well Do Incident Reporting Systems Work on Inpatient Psychiatric Units? Jt Comm J Qual Patient Saf. 2019;45(1):63-69. doi:10.1016/j.jcjq.2018.05.002.…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140603_QI/3_rachel_grob.pdf
June 02, 2025 - Public Reporting of Patients' Comments with Quality Measures: How Can We Make It Work?
www.cahps.ahrq.gov
Part Two
How can we improve the
collection of patient comments?
21
www.cahps.ahrq.gov
Learning from Patient Comments:
From Anecdote to Science
OUR GOAL FOR THE RESEARCH AND
OUR ASPIRATION F…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140603_QI/4_mark_schlesinger.pdf
June 02, 2025 - Public Reporting of Patients' Comments with Quality Measures: How Can We Make It Work?
www.cahps.ahrq.gov
Part Three
How do our elicitations compare
to “gold standard” interviews?
35
www.cahps.ahrq.gov
Assessing Our Elicitation Efforts:
Methods
•
•
Matched Sample
•
•
54 elicitations paired with …
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140603_QI/2_steven_martino.pdf
June 02, 2025 - Public Reporting of Patients' Comments with Quality Measures: How Can We Make It Work?
www.cahps.ahrq.gov
Part One
What have we learned about
the effects of including
patient comments in public reports?
12
www.cahps.ahrq.gov
Research on Reporting Comments: SelectMD 1.0
• How does adding patient co…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140603_QI/6_dale_shaller-closing.pdf
June 02, 2025 - Public Reporting of Patients' Comments with Quality Measures: How Can We Make It Work?
www.cahps.ahrq.gov
Ask a Question
52
Click on the “Q&A” icon to
get the Q&A box to appear.
To submit a question, type
question here and hit submit.
www.cahps.ahrq.gov
CAHPS E-mail Updates
53
www.cahps.ahrq.gov…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140603_QI/5_steven_martino.pdf
June 02, 2025 - Public Reporting of Patients' Comments with Quality Measures: How Can We Make It Work?
www.cahps.ahrq.gov
Part Four
How can we improve the
public reporting of patient comments?
44
www.cahps.ahrq.gov
Integrating Patient Comments:
The SelectMD 2.0 Experiment
•
•
Build on findings from SelectMD 1.0 t…
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www.ahrq.gov/cpi/about/impact/index.html
April 01, 2017 - AHRQ Works: Building Bridges Between Research and Practice
Accelerating learning and innovation in health care delivery is what AHRQ does—every day. AHRQ tools take the "what" and translate it into the “how” by providing research-backed, practical tools that doctors and nurses can use to improve care.
Thi…
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psnet.ahrq.gov/issue/how-will-it-work-qualitative-study-strategic-stakeholders-accounts-patient-safety-initiative
September 02, 2009 - Study
How will it work? A qualitative study of strategic stakeholders' accounts of a patient safety initiative.
Citation Text:
Dixon-Woods M, Tarrant C, Willars J, et al. How will it work? A qualitative study of strategic stakeholders' accounts of a patient safety initiative. Qual Saf …
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www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/chipra-145-materials-v-a.pdf
June 25, 2014 - previously published clin
ical guidelines, the AAP collaborated
with several organizations to develop a
working … Perrin JM, Friedman RA, Knilans TK, et al;
American Academy of Pediatrics, Black Box
Working Group,
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digital.ahrq.gov/ahrq-funded-projects/improving-safety-and-quality-integrated-technology/citation/impact-health
January 01, 2023 - The impact of health information technology on work process and patient care on labor and delivery.
Citation
Campbell EM, Li H, Mori T, et al. The impact of health information technology on work process and patient care on labor and delivery. In: Henriksen K, Battles JB, Keyes MA, et al., eds. Advance…
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psnet.ahrq.gov/node/39265/psn-pdf
February 03, 2010 - Intensive care unit alarms—how many do we need?
February 3, 2010
Siebig S, Kuhls S, Imhoff M, et al. Intensive care unit alarms--how many do we need? Crit Care Med.
2010;38(2):451-6. doi:10.1097/CCM.0b013e3181cb0888.
https://psnet.ahrq.gov/issue/intensive-care-unit-alarms-how-many-do-we-need
This study found that …
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www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module2/safety-assessment.html
March 01, 2017 - Staff Safety Assessment
AHRQ Safety Program for Long-Term Care: HAIs/CAUTI
Purpose: To tap into your experience to determine risks that could harm residents.
Who should use this tool? Anyone who works in or provides services to this nursing home.
How should you use this tool? Provide as muc…
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psnet.ahrq.gov/node/40716/psn-pdf
March 22, 2017 - Promoting Safety and Quality Through Human Resource
Practices: Executive Summary.
March 22, 2017
McAlearney AS, Song P, Garman A, McHugh M, Caputo N. Rockville, MD: Agency for Healthcare
Research and Quality; August 2011. AHRQ Publication No. 11-0080-EF.
https://psnet.ahrq.gov/issue/promoting-safety-and-quality-th…
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www.ahrq.gov/cpi/about/mission/strategic-plan/strategic-plan.html
September 01, 2024 - AHRQ Strategic Plan
Information on the Agency's strategic plans.
As 1 of 12 agencies within the Department of Health and Human Services (HHS), the Agency for Healthcare Research and Quality (AHRQ) supports health services research initiatives that seek to improve the quality of healthcare in America. AHRQ’s m…
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digital.ahrq.gov/ahrq-funded-projects/care-transitions-and-teamwork-pediatric-trauma-implications-health-information/citation/care
January 01, 2023 - Care transition of trauma patients: Processes with articulation work before and after handoff.
Citation
Wooldridge AR, Carayon P, Hoonakker P, Hose BZ, Schroeer K, Brazelton T, Eithun B, Rusy D, Ross J, Kohler J, Kelly MM, Dean S, Springman S, Rahal R, Gurses AP. Care transition of trauma patients: Pr…
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digital.ahrq.gov/ahrq-funded-projects/improving-healthcare-quality-user-centric-patient-portals/citation/invisible
January 01, 2023 - The invisible work of personal health information management among people with multiple chronic conditions: qualitative interview study among patients and providers.
Citation
Ancker JS, Witteman HO, Hafeez B, Provencher T, Van de Graaf M, Wei E. The invisible work of personal health information manage…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/hospwebinar/just-culture-webcast-transcript-508-compliant.pdf
June 01, 2017 - Culture, but it gets at some of the things that
people are afraid of when making patient safety -- when working
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www.ahrq.gov/patient-safety/settings/hospital/resource/pressureinjury/guide/apf.html
October 01, 2017 - To further clarify roles and outline working relationships, wound care nurses and staff nurses made a