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  1. www.ahrq.gov/talkingquality/translate/labels/describe.html
    January 01, 2023 - Describe How a Plan or Provider Can Influence a Quality Measure For some measures, it may be necessary to explain what the plan or provider can do to improve its performance. Providers are often concerned that they are being rated on measures over which they believe they have limited influence. When the public …
  2. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/helpful-resources/planning/RES_PM_1aDivision-of-Resp.pdf
    June 02, 2025 - Responsibilities of Sponsors, Vendors, and Consultants Responsibilities of Sponsors, Vendors, and Consultants Activity Role of sponsor Role of vendor(s) Role of consultant Planning and project design • Designate a project director. • Define the project goals. • Issue the request for proposal (RFP) and sel…
  3. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medmanage-ptreminder-postcard.pdf
    June 02, 2025 - Please bring ALL your medicines to your next appointment. (Postcard) Please bring ALL your medicines to your next appointment. You will work with your health care team to make a medicine list. Please make sure you bring (in the original container): � Prescription medicines. � Medicines you buy without a presc…
  4. www.ahrq.gov/cahps/surveys-guidance/helpful-resources/analysis/index.html
    July 01, 2025 - Analyzing CAHPS Survey Data Users of CAHPS surveys may take a few different approaches to analyzing their data to generate results that can be reported to healthcare providers, administrators, and consumers. The CAHPS team supports users in conducting their analyses of the closed-ended surveys by developing and…
  5. www.ahrq.gov/patient-safety/news-events/psaw-2022/index.html
    December 01, 2024 - Patient Safety Awareness Week 2022 AHRQ and colleagues from the U.S. Department of Health and Human Services, the Health Resources and Services Administration, the Institute for Healthcare Improvement, and the entire patient safety community are collaborating to observe Patient Safety Awareness Week.  While AHR…
  6. www.ahrq.gov/hai/tools/mrsa-prevention/surgery/science-of-safety.html
    April 01, 2025 - MRSA Prevention Toolkit: Targeting SSI The Science of Safety:​ Principles in Practice Previous Page Next Page Table of Contents MRSA Prevention Toolkit: Targeting SSI The Four Key Strategies of MRSA Prevention: Targeting SSI MRSA and SSI Prevention Phases The Evidence for MRSA Decolonization …
  7. www.ahrq.gov/news/newsroom/case-studies/201802.html
    August 01, 2018 - Connecticut Hospital Reduces Pressure Injuries Using AHRQ Toolkit Search All Impact Case Studies May 2018 Saint Francis Hospital and Medical Center, a 617-bed hospital in Hartford, CT, reduced hospital-acquired pressure injuries by more than 60 percent using an AHRQ toolkit. Preventing Pressure Ulcers in H…
  8. www.ahrq.gov/diagnostic-safety/research/index.html
    November 01, 2024 - Research on Diagnostic Safety and Quality Since 2007, AHRQ has invested in research to discover findings that advance the knowledge of diagnostic safety and to develop practical tools and resources to improve diagnostic safety. AHRQ funds research to better understand how diagnostic errors happen and what can b…
  9. www.ahrq.gov/hai/tools/mrsa-prevention/toolkit/cusp-approach.html
    October 01, 2024 - MRSA Prevention Toolkit: ICUs & Non-ICUs Why Choose a CUSP Approach? Previous Page Next Page Table of Contents MRSA Prevention Toolkit: ICUs & Non-ICUs The Four Key Strategies of MRSA Prevention The Importance of MRSA Prevention Decolonization Tools & Resources for Decolonization Tools & R…
  10. www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-sustainability-centers-of-excellence1.html
    April 01, 2025 - Four Pillars for Sustainable Centers of Excellence Introduction Previous Page Next Page Table of Contents Four Pillars for Sustainable Centers of Excellence Introduction Center of Excellence Operations Alignment Integration Leadership Support Windows of Opportunity Conclusion Acknowl…
  11. www.ahrq.gov/cpi/about/otherwebsites/clinical-decision-support/index.html
    November 01, 2024 - Clinical Decision Support Clinical decision support provides timely information, usually at the point of care, to help inform decisions about a patient's care. Clinical decision support can effectively improve patient outcomes and lead to higher-quality health care. Clinical decision support (CDS) provides ti…
  12. www.ahrq.gov/cahps/surveys-guidance/dental/about/survey-measures.html
    April 01, 2018 - CAHPS Dental Plan Survey Measures For more information: Patient Experience Measures for the CAHPS Dental Plan Survey (PDF, 614 KB) Care From Dentists and Staff Q6          How often did your regular dentist explain things in a way that was easy to understand? Q7          How often did your regular dentis…
  13. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d1_combo_improvementmethodsoverview.pptx
    June 02, 2025 - PowerPoint Presentation Use these PowerPoint slides for any presentations for which they may be useful. These slides may be useful earlier on in the process than during implementation; feel free to use them at any point in your QI process. Modify as needed to suit your hospital – you may wish to delete sections of sl…
  14. www.ahrq.gov/news/newsroom/case-studies/201718.html
    April 01, 2018 - Los Angeles County Health Center Uses CAHPS To Shorten Wait Times Search All Impact Case Studies April 2018 Feedback from patients on AHRQ's Consumer Assessment of Healthcare Providers and Systems Clinician & Group Survey (CG-CAHPS) told officials at San Fernando, CA-based Northeast Valley Health Corporat…
  15. www.ahrq.gov/news/newsroom/case-studies/cp31103.html
    October 01, 2014 - University of Missouri Uses AHRQ's Health Literacy Toolkit to Train and Coach Physicians Search All Impact Case Studies September 2011 The University of Missouri Center for Health Policy, through funding from Health Literacy Missouri, a nonprofit organization based in St. Louis, incorporated AHRQ's "Health …
  16. www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-exercise-instructions.pdf
    June 02, 2025 - TeamSTEPPS Building Block Exercise Instructions TeamSTEPPS Exercise Instructions Overview TeamSTEPPS trainers use a number of exercises to introduce TeamSTEPPS and begin their trainings. This exercise has been created to support onsite trainings, entirely virtual trainings, or trainings with a blend of…
  17. www.ahrq.gov/sites/default/files/2025-03/newman-toker-report.pdf
    January 01, 2025 - Final Progress Report: A Multiyear Grant To Support the Diagnostic Error in Medicine (DEM) Annual Conference FINAL PROGRESS REPORT TITLE PAGE (R13HS019252, PI Newman-Toker) Title: A Multiyear Grant to Support the Diagnostic Error in Medicine (DEM) Annual Conference Principal Investigator: David E. Newman-Toker Tea…
  18. www.ahrq.gov/patient-safety/settings/hospital/match/chapter-3.html
    July 01, 2022 - Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconciliation Chapter 3. Developing Change: Designing the Medication Reconciliation Process Previous Page Next Page Table of Contents Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Recon…
  19. www.ahrq.gov/es/patient-safety/settings/hospital/match/chapter-3.html
    July 01, 2022 - Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconciliation Chapter 3. Developing Change: Designing the Medication Reconciliation Process Previous Page Next Page Table of Contents Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Recon…
  20. www.ahrq.gov/hai/cauti-tools/archived-webinars/health-literacy-slides.html
    December 01, 2017 - Health Literacy and Patient and Family Engagement: Strategic Tools to Prevent CAUTI Slide Presentation Slide 1 Health Literacy and Patient and Family Engagement: Strategic Tools to Prevent CAUTI Barbara Meyer Lucas, MD, MHSA Project Consultant Michigan Health & Hospital Association Keystone Center fo…

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