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www.ahrq.gov/cpi/about/nac/pcortf-snac/davis.html
November 01, 2022 - Subcommittee Member: Nichola Davis
Nichola Davis, M.D., M.S.
Vice President and Chief Population Health Officer
Office of Ambulatory Care and Population Health
New York City Health + Hospitals
Clinical Professor
Department of Population Health
NYU Grossman School of Medicine
Dr. Davis is Vice Preside…
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www.ahrq.gov/sites/default/files/2024-07/ashton-report.pdf
January 01, 2024 - Phase 4: Medical Decision-Making
Survey: The computerized decision aid for OA surgical preferences worked
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/long-term-care/resources/ontime/pruhealing/puh-implementation-factraining-guide.pdf
June 02, 2025 - AHRQ’s Safety Program for Nursing Homes: On-Time Pressure Ulcer Healing 1
Implementation of
the Healing Reports
AHRQ’s Safety Program for Nursing
Homes: On-Time Pressure Ulcer Healing
Facilitator Training
Implementation of the Healing Reports
Note: This part of the training primarily consists of exercises …
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www.ahrq.gov/sites/default/files/2024-01/robinson-papp-report.pdf
January 01, 2024 - Final Progress Report: Toward safer opioid prescribing for chronic pain in high risk populations
FINAL PROGRESS REPORT
1. TITLE PAGE
Title: Toward safer opioid prescribing for chronic pain in high risk populations: implementing the Centers for
Disease Control Guideline (CDC) guideline in the primary care HIV clini…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol3/Harder.pdf
May 19, 2003 - Improving the Safety of Heparin Administration by Implementing a Human Factors Process Analysis
323
Improving the Safety of Heparin
Administration by Implementing a
Human Factors Process Analysis
Kathleen A. Harder, John R. Bloomfield,
Sue E. Sendelbach, Michele F. Shepherd, Pam S. Rush,
Jamie S. Sinclair,…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol1/Advances-Campbell_94.pdf
March 30, 2008 - Christiana Care Health System: Safety Mentor Program
Christiana Care Health System: Safety
Mentor Program
Michele Campbell, RN, MSM, CPHQ; Christine Carrico, RN, MSN, CPHQ; Carol Kerrigan
Moore, RN, MS, FNP-BC; Terri Lynn Palmer, MPA
Abstract
According to the Institute of Medicine, as many as 98,000 patients…
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www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/highlights/ps-project-highlights-teamwork-leadership-2025.pdf
January 01, 2025 - AHRQ-Funded Patient Safety Project Highlights: Improving Healthcare Safety by Enhancing Teamwork and Leadership
AHRQ-Funded Patient Safety
Project Highlights
Improving Healthcare Safety by
Enhancing Teamwork and Leadership
According to The Joint Commission, failures in communication and teamwork as well as consist…
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www.ahrq.gov/teamstepps-program/curriculum/team/tools/index.html
July 01, 2023 - Section 2: Explanation of Key Team Leadership Concepts and Tools
This section contains explanations and illustrations to help you better understand and appreciate the importance of team structure, leadership, and leadership tools. If you teach this content or want additional insights into how the material can b…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module2/putoolkit_module2_tools.docx
February 16, 2011 - Pressure Ulcer Prevention Toolkit
Pressure Ulcer Prevention Toolkit
Module 2 Tools
2A: Multidisciplinary Team
2B: Quality Improvement Process
2C: Current Process Analysis
2D: Assessing Pressure Ulcer Policies
2E: Assessing Screening for Pressure Ulcer Risk
2F: Assessing Pressure Ulcer Care Planning
2I: Action Plan
…
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www.ahrq.gov/hai/tools/mvp/modules/cusp/build-business-case-slides.html
February 01, 2017 - Build a Business Case for Quality Improvement: Slide Presentation
AHRQ Safety Program for Mechanically Ventilated Patients
Slide 1: AHRQ Safety Program for Mechanically Ventilated Patients
Build a Business Case for Quality Improvement
Slide 2: Learning Objectives
After this session, you will be able…
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www.ahrq.gov/sites/default/files/wysiwyg/hai/abate/training/cbt-basin-bathing.pdf
March 01, 2022 - Nursing Protocol Training_Basin Bed Bathing With 2% Chlorhexidine (CHG) and Showering With 4% CHG Liquid Soap
Decolonization of
Non-ICU Patients With Devices
Section 11-6
Nursing Protocol Training
Basin Bed Bathing With 2% Chlorhexidine (CHG)
and Showering With 4% CHG Liquid Soap
AHRQ Pub. No. 20(22)-0036
March 2…
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www.ahrq.gov/hai/tools/surgery/modules/implementation/ssi-bundle-slides.html
October 01, 2020 - Implementing Your Surgical Site Infection Prevention Bundle: Slide Presentation
AHRQ Safety Program for Surgery
Slide 1: AHRQ Safety Program for Surgery—Implementation
Implementing Your Surgical Site Infection Prevention Bundle
Slide 2: Learning Objectives
After this session, you will be able to–
…
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www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
April 01, 2022 - Strategy 6P: Service Recovery Programs
Contents
6.P.1. The Problem
6.P.2. The Intervention
6.P.3. Implementing This Intervention
6.P.4. The Impact of Service Recovery Programs
References
Download Strategy 6P:
Service Recovery Programs
(PDF, 748 KB)
6.P.1. The Problem
No ma…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/health-share-of-oregon-case-study.pdf
September 01, 2016 - Case Study: Improving Customer Service at Health Share of Oregon
Case Study
1
Improving Customer Service at Health Share of Oregon
Introduction
There are many ways to evaluate the delivery of
customer service in a health plan. Chief among
these strategies is the assessment of enrollees’
experiences with cust…
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www.ahrq.gov/sites/default/files/wysiwyg/topics/dxsafety-current-state.pdf
January 01, 2024 - Current State of Diagnostic Safety: Implications for Research, Practice, and Policy - Issue Brief
PATIENT
SAFETY
e
Issue Brief 16
Current State of Diagnostic Safety:
Implications for Research, Practice,
and Policy
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e
Issue Brief 16
Current State of Diagnostic Safety:
…
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www.ahrq.gov/sites/default/files/2024-05/kobayashi-report.pdf
January 01, 2024 - Final Progress Report: Targeted Delivery of Multiparametric Telemetry Clinical Messages to Mitigate Alarm Fatigue - PERSEUS
AHRQ Grant Final Progress Report 12/2018
Title of Project: Targeted Delivery of Multiparametric Telemetry Clinical Messages to Mitigate Alarm Fatigue
(Push Electronic Relay for Smart Alerts f…
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/ontime/pruprev/resources.html
December 01, 2017 - AHRQ’s Safety Program for Nursing Homes: On-Time Pressure Ulcer Prevention
Additional Resources
On-Time Prevention Program for Long Term Care: Clinical Decision Support .
Case Studies : Illustrates use and benefits of the program.
Publications:
Olsho LEW, Spector WD, Williams CS, et al. Evaluation o…
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www.ahrq.gov/takeheart/beyond/index.html
December 01, 2022 - Beyond TAKEheart
Improving Cardiac Rehabilitation & Other Paths to Heart Health
The work to increase participation in cardiac rehabilitation (CR) is far from done! AHRQ and our partner organizations remain committed to increasing CR participation while also aiming at the broader goal of improving heart health…
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www.ahrq.gov/hai/cusp/toolkit/board-checklist.html
December 01, 2012 - Board Checklist
CUSP Toolkit
Who should use this tool? Senior leaders.
Checklist items
Leader Responsible
Date Initiated
1. Set an organization aim of annually assessing the safety and teamwork climate.
2. Improve the safety and teamwork climate using valid measures.
…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/boardchecklist.doc
June 02, 2025 - Checklist Items
Leader Responsible
Date
Initiated
1. Set an organization aim of annually assessing the safety and teamwork climate.
2. Improve the safety and teamwork climate using valid measures.
3. Set expectation for unit-level culture assessment.
4. Require at least a 60 percent participation…