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  1. Conflict Resolution (ppt file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/contentcalls/conflict_resolution-slides/Conflict-Resolution-Oct-12-2010-508.ppt
    January 01, 2010 - Conflict Resolution Conflict Resolution David Thompson, DNSc, MS, RN Jill Marsteller, PhD, MPP * What is Conflict? Perception of mutual interference A process that begins when goals of one party are frustrated by another Requires interdependence/interaction Views of Conflict Conflict Good (interactioni…
  2. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/composite-measures-english.pdf
    January 01, 2015 - Ambulatory Surgery Center Survey on Patient Safety Culture: Composites and Items Ambulatory Surgery Center Survey on Patient Safety Culture: Composites and Items In this document, the items in the Ambulatory Surgery Center Survey on Patient Safety Culture are grouped according to the safety culture composites the…
  3. www.ahrq.gov/hai/cusp/clabsi-hpwpreport/clabsi-hpwp3.html
    August 01, 2015 - High-Performance Work Practices in CLABSI Prevention Interventions Key Findings Previous Page Next Page Table of Contents High-Performance Work Practices in CLABSI Prevention Interventions Case Studies Key Findings Conclusions References Table 1. Case Study Sites Table 2. Summary of Key…
  4. www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/demostates/mastateataglance.pdf
    March 01, 2012 - Massachusetts State at a Glance                                                                                                                                                                                                                                                                                       …
  5. www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/demostates/mestateataglance.pdf
    March 01, 2012 - Maine State at a Glance                                                                                                                                                                                                                                                                                               …
  6. www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/demostates/wystateataglance.pdf
    March 01, 2012 - Wyoming State at a Glance                                                                                                                                                                                                                                                                                               …
  7. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/resources/tools/implement/team-roster.docx
    March 01, 2017 - BLADDER SCAN – POLICY #2202 12/11/06 AHRQ Safety Program for Long-Term Care: HAIs/CAUTI AHRQ Safety Program for Reducing CAUTI in Hospitals Appendix A. Team Roster This template provides suggestions about roles, characteristics, and responsibilities for members of your improvement team. Develop your team and documen…
  8. www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-3-gray-2018.pdf
    January 01, 2018 - Understanding SOPS Surveys: A Primer for New Users - Gray Overview of the SOPS Surveys 10 Laura Gray, MPH Senior Study Director User Network for the AHRQ Surveys on Patient Safety Culture (SOPS) Westat What is Patient Safety Culture? 11 12 AHRQ Surveys on Patient Safety Culture Surveys of providers and st…
  9. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_2_ComTipsBroch_508.docx
    June 02, 2025 - Strategy 2: Communicating to Improve Quality (Tool 2) (Brochure Back) Tip 4: Tell us who your family members or friends are and how you want them to be involved Your family or friends are welcome at [insert hospital name]. Family or friends can: Give you comfort and support Help you keep track of and understand inform…
  10. www.ahrq.gov/funding/grantee-profiles/grtprofile-anger.html
    January 01, 2025 - Grantee Profile Improving the Quality of Care for Women With Urinary Incontinence Jennifer Anger, M.D., M.P.H. Professor and Vice Chair of Research, Department of Urology University of California San Diego Health Jennifer Anger, M.D., M.P.H. “Even when patients were very bothered by incontinence, ne…
  11. www.ahrq.gov/
    June 12, 2025 - Explore National Hospital Care Trends HCUP offers the largest collection of hospital care data across states, including inpatient and emergency services. See How Americans Use Health Care MEPS tracks medical services, costs, and coverage for U.S…
  12. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/tpc-profile-donahue.pdf
    April 01, 2015 - Transforming Primary Care Practice in North Carolina Transforming Primary Care Practice in North Carolina Principal Investigator: Katrina E. Donahue, MD, MPH Institution: University of North Carolina at Chapel Hill AHRQ Grant Number: R18 HS019131 Overview of Transformation Efforts The North Carolina Area…
  13. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/patient-narratives-webinar-quality.pdf
    June 02, 2025 - The Power of Patient Stories for Improving the Patient Experience webcast - Nembhard Using Narratives for Quality Improvement Ingrid Nembhard, PhD, MS Fishman Family President’s Distinguished Associate Professor of Health Care Management Disclosures This work was funded by the Agency for Healthcare Research a…
  14. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-survey-database.pdf
    January 01, 2021 - Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey-CORROTHERS CAHPS HOME AND COMMUNITY-BASED SERVICES SURVEY DATABASE Michael Corrothers HCBS CAHPS Database Lead, Westat 24 CAHPS Database Overview • Central repository of data for selected CAHPS surveys o…
  15. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/invitation-messages-shaller.pdf
    January 01, 2017 - Developing Invitation Messages that Increase Survey Response Rates - Shaller Wording to Encourage Completion of Open-Ended Survey Questions: Results of Two Pilot Studies Dale Shaller, M.P.A Overview • Two pilot studies examined completion rates of the CAHPS Narrative Item Set added to the CAHPS Clinician & G…
  16. www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops_101_webcast-2022-gray.pdf
    January 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Gray Overview of the SOPS Surveys Laura Gray, MPH Senior Study Director User Network for the AHRQ Surveys on Patient Safety Culture (SOPS) Westat 14 What are the SOPS Surveys? • Surveys of providers and staff about the extent to which their organizational …
  17. www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/valuewebcast-persily.pdf
    June 02, 2025 - Value and Efficiency Supplemental Items for Hospitals and Medical Offices - PERSILY 43 First Hand Experience: The AHRQ Hospital Value and Efficiency Item Set Cynthia Persily, PhD Chief Executive Officer Highland Hospital Charleston, West Virginia cpersily@highlandhosp.com 43 mailto:cpersily@highlandhosp.com …
  18. www.ahrq.gov/news/blog/ahrqviews/ahrq-digital-healthcare.html
    February 01, 2024 - AHRQ Views: Blog posts from AHRQ leaders AHRQ’s Digital Healthcare Research Program: 20 Years of Innovation FEB 20 2024 By Robert Otto Valdez, Ph.D., M.H.S.A.; Chris Dymek, Ed.D.; and Kevin Chaney, M.G.S. Robert Otto Valdez, Ph.D., M.H.S.A. A few decades ago, a ban…
  19. www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-sustainability-centers-of-excellence2.html
    April 01, 2025 - Four Pillars for Sustainable Centers of Excellence Center of Excellence Operations Previous Page Next Page Table of Contents Four Pillars for Sustainable Centers of Excellence Introduction Center of Excellence Operations Alignment Integration Leadership Support Windows of Opportunity C…
  20. www.ahrq.gov/sites/default/files/wysiwyg/news/events/ahrq-research-summit/harrison-summit2016-breakout.pdf
    September 28, 2016 - Organizational Factors Affecting Diagnostic Quality Organizational Factors Affecting Diagnostic Quality Michael I. Harrison, Ph. D. Senior Social Scientist AHRQ Center for Delivery, Organization, and Markets AHRQ Research Summit: Improving Diagnosis in Health Care September 28, 2016 Overview • NAM Report: Fra…

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