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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/resources/infotranshsops.pdf
September 01, 2009 - Can the work area or staff position categories be modified? … When a lot of work needs to be done quickly, we work together as a team to get the work
done. … Patient safety is never sacrificed to get more work done. … Staff in this unit work longer hours than is best for patient care. … We work in "crisis mode" trying to do too much, too quickly.
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/2022-hsops-wps-study-report.pdf
January 01, 2022 - Average Percentage of Respondents Reporting Work Stress/Burnout by
Unit/Work Area .................. … Respondent Characteristics: Unit/Work Area
Unit/Work Area
Respondents
Number Percent
Multiple Units … Respondent Characteristics: Unit/Work Area (Continued)
Unit/Work Area
Respondents
Number Percent … Average Percentage of Respondents Reporting Work Stress/Burnout by Unit/Work Area – 2022 Updated SOPS … Average Percentage of Respondents Reporting Work Stress/Burnout by Unit/Work Area – 2022 Updated SOPS
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www.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/visual-fac-notes.html
June 01, 2017 - the module on huddles, the frontline management system used to promote sustained, controlled standard work … Slide 2: A Frontline Management System To Promote Safety Standard Work
Say:
As the figure shows … Next level—manager standard work identifies whether frontline standard work is taking place and helps … across organizational levels that supports safety, with this work being mutually reinforcing. … and improvement projects as a part of daily and weekly work.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/overview/overview-facnotes.docx
May 01, 2017 - To better understand safety standard work, like surgery checklists and sterilization practices, be sure … standard work into frontline clinical care is essential. … Many though are now wondering: How can they maintain the effectiveness of this work over time? … What is the key to sustainability for safety standard work? … IHI found that standard work for frontline managers is essential to the “stickiness” of changes.
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/SOPS-Hospital-Survey-2.0-5-26-2021.pdf
January 01, 2021 - most of your work time. … What is your primary unit or work area in this hospital?
Select ONE answer. … How would you rate your unit/work area on patient safety? … In this hospital, how long have you worked in your current unit/work area?
a. … Typically, how many hours per week do you work in this hospital?
a.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/visual/visual-mgmt-facnotes.docx
May 01, 2017 - the module on huddles, the frontline management system used to promote sustained, controlled standard work … , at the center of the frontline management system is daily work, including huddles where problems are … Next level—manager standard work identifies whether frontline standard work is taking place and helps … across organizational levels that supports safety, with this work being mutually reinforcing. … and improvement projects as a part of daily and weekly work.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/surgery/modules/onboarding/onboarding_overview_impmodel.pptx
December 01, 2017 - Without a doubt that work will be hard. … It will take work, and it will take new work–CUSP work is new to many organizations. … and adaptive work.
10
Technical
Work
Adaptive
Work
Key Concepts: Technical and Adaptive … Work
TECHNICAL WORK ADAPTIVE WORK
Procedural components of work, like performing skin prep The “intangible … prep
Work that we know we “should” do, like letting skin prep dry before incision Work that shapes
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www.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/observation-slides.html
June 01, 2017 - 4: Observation and Integration
Slide 2: A Frontline Management System To Promote Safety Standard Work … The elements include standard safety work by staff, the daily safety huddle, visual management, escalation … , observation of safety work, problem solving, and integration with leaders. … Reliable use of agreed-to work methods (e.g. surgical safety checklist and communication behaviors) … leader standard work.
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www.ahrq.gov/ncepcr/tools/transform-qi/deliver-facilitation/modules/menus.html
February 01, 2022 - work:
Introduction to joy in work. … Factors that can affect joy in work.
Red flags that joy in work may need attention. … When joy in work isn't seen as important. … Using quality improvement methods to increase joy in work:
Steps to address joy in work. … Strategies to increase control over work.
-
www.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/overview-fac-notes.html
June 01, 2017 - number of management practices that we have found to promote the sustainability of safety standard work … To better understand safety standard work, like surgery checklists and sterilization practices, be sure … standard work into frontline clinical care is essential. … Many though are now wondering: How can they maintain the effectiveness of this work over time? … What is the key to sustainability for safety standard work?
-
www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-7-professionalism.pdf
September 01, 2015 - In addition, much of your work takes place in
your clients’ work settings. … Finally, most of your work will take place
outside your office and you will often work almost as an … Ask about the work they are doing and explore
any synergies. … Distance and objectivity allow you to
do your work. … You will work with patient data as part of your work with practices.
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/physician-survey-post-intervention-nw.pdf
January 01, 2014 - Strongly
agree
Mistakes have led to positive changes here
I have many opportunities to grow in my work … in our practice enjoy their work
It is hard to get things to change in our practice … (select only one response):
I enjoy my work. … I think about frustrations at work a lot. … How many hours per week do you work at this practice on average?
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www.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/huddles-comp-kit.html
June 01, 2017 - Three Levels of Huddle Work Proposed: Work To Reach Level 3
Level 1: Daily huddles in which you regularly … Standard work observation : Observation report occurs in huddle. … Health Care (2013). 2 A coach uses the sheet to get a person to follow standard work. … If so, outline the method; default is to work on exception basis. … Getting to Standard Work in Health Care: Using TWI to Create a Foundation for Quality Care.
-
www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/staff-survey-post-intervention-va.pdf
February 23, 2018 - I have many opportunities to grow in my work
C. … Most of the people who work in our practice seem to
enjoy their work
H. … (select only one response):
o I enjoy my work. … I think about frustrations at work a
lot. … How many hours per week do you work at this practice?
8.
-
www.ahrq.gov/hai/cauti-tools/archived-webinars/assess-adapt-transcript.html
December 01, 2017 - And technical work here is the work that we know how to do. … And that's technical work. It's work that we know how to do. … So work environment. … So we're always moving back and forth sort of between the technical work and the adaptive work of putting … that technical work into place, as well as if we're implementing teamwork tools that work.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/assess-adapt-transcript.doc
June 03, 2014 - And technical work here is the work that we know how to do. … And that’s technical work. It’s work that we know how to do. … So work environment. … So we’re always moving back and forth sort of between the technical work and the adaptive work of putting … that technical work into place, as well as if we’re implementing teamwork tools that work.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/huddles/huddles-component-kit.docx
May 01, 2017 - Three Levels of Huddle Work Proposed: Work To Reach Level 3
Level 1: Daily huddles in which you regularly … Standard work observation: Observation report occurs in huddle. … Getting to Standard Work in Health Care: Using TWI to Create a Foundation for Quality Care. … Make the work easier to do--“knack,” “trick,” special timing, bit of special information, etc. … If so, outline the method; default is to work on exception basis.
-
www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/chipra-88-measure-1-section-14-attachment-1.pdf
January 01, 2011 - DRAFT MEASURES for Work Group consideration – Please do not cite or distribute
3
Work Group Members … We wanted to show all the hard work invested in
developing this measure. … DRAFT MEASURES for Work Group consideration – Please do not cite or distribute
19
Work Group Member … DRAFT MEASURES for Work Group consideration – Please do not cite or distribute
20
Work Group Member … Work Group Members
Work Group Staff
Executive Summary
Purpose of Measurement Set
Importance of
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/cusp/forming-cuspteam-slides.pptx
January 01, 2017 - Learning Objectives
After this session, you will be able to—
Differentiate technical and adaptive work … #›
AHRQ Safety Program for Mechanically Ventilated Patients
2
Key Concepts—Technical and Adaptive Work … TECHNICAL WORK ADAPTIVE WORK
Procedural components of work, like elevating the head of bed The “intangible … exceeding 72 hours Work that shapes the attitudes, beliefs, and values of clinicians, so they consistently … Senior executive is engaged and regularly contributes to CUSP work, including regular participation
-
www.ahrq.gov/hai/cusp/toolkit/content-calls/zero-clabsi/slides.html
July 01, 2013 - Challenge #2: Reducing CLABSI Rates Using TCT Data: C3 Technical Work
Slide 17. … Challenge #2: Reducing CLABSI Rates Using TCT Data: C3 Technical Work
Slide 18. … Challenge #2: Reducing CLABSI Rates Using TCT Data: Technical Work
Slide 19. … Challenge #2: Improving Patient Safety Using TCT Data: C3 CUSP Work
Slide 20. … Challenge #2: Improving Patient Safety Using TCT Data: CUSP Work
Slide 21.