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  1. www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospvaluepilotreport.pdf
    November 01, 2017 - Distribution of Respondents by Unit/Work Area in Hospital Unit/Work Area Pilot Respondents Number … I served on a team or committee to make a work process more efficient. 37% 8. … Only the hospital primary units/work areas with at least 5 respondents in the unit/work area are included … Overall Ratings on Value and Efficiency by Hospital Primary Unit/Work Area Hospital Primary Unit/Work … Composite-Level and Item-Level Results by Hospital Primary Unit/Work Area 9.
  2. www.ahrq.gov/sites/default/files/2024-10/james-report.pdf
    January 01, 2024 - Structured Abstract Purpose: Evidence across industries links work-related fatigue with errors, accidents … Scope: This study provides objective evidence of the impact of shift work-related fatigue on patient … Key Words: Nurses, Sleep, Fatigue, Performance, Patient Care, Safety, Shift Work 2 2. … We expected significant fatigue-related deterioration in critical skills during the work condition … This included a trip from home to work, from work to WSU, and from WSU back to home.
  3. www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/engage/engageexec.pptx
    January 01, 2006 - Objectives 2 2 Explain the role of the senior executive in addressing technical and adaptive work … senior executive Explain how to engage the senior executive and develop shared accountability for the work … Interested in clinical care, but not required to be a clinician Willing to learn from, listen to, and work … of Change 11 Technical Work Synchronizes with team members to create project goals and timelines … Using the Shadowing Another Professional Tool, what are some new insights about your colleagues’ work
  4. www.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/observation-fac-notes.html
    June 01, 2017 - Slide 2: A Frontline Management System To Promote Safety Standard Work Say: Regular observation … of safety standard work forms a key connection in our frontline management system between the other … This is true of nearly all improvement work of course. … standard work and management practices with organizational strategy and goals.  … of the standard work of the frontline manager.
  5. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/observation/observation-facnotes.docx
    May 01, 2017 - SLIDE 2 Title: A Frontline Management System To Promote Safety Standard Work SAY: Regular observation … of safety standard work forms a key connection in our frontline management system between the other … This is true of nearly all improvement work of course. … standard work and management practices with organizational strategy and goals. … of the standard work of the frontline manager.
  6. www.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/kit.html
    June 01, 2017 - Daily team huddles should be a core component of standard work for sustainability. … Integration of Standard Work and Observation . … Goals and standard work are integrated across organizational levels. … Integration starts with accountability for frontline staff standard work. … Standard processes are needed to track execution of staff and leader standard work.
  7. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/overview/component-kit.docx
    May 01, 2017 - Initial periods of enthusiasm meet the realities of daily work, and the will to maintain new ways of … Daily team huddles should be a core component of standard work for sustainability. … Goals and standard work are integrated across organizational levels. … Integration starts with accountability for frontline staff standard work. … Standard processes are needed to track execution of staff and leader standard work.
  8. www.ahrq.gov/sites/default/files/2024-01/savage-report.pdf
    January 01, 2024 - Scope: Workarounds are improvised changes to work process to address blocks in work flow. … process and resulting work flows for those expected to perform the work. … by improvising how the work processes are completed. … Nine percent moved on in their work and did not correct the issue. … Work coordination, workflow, and workarounds in a medical context.
  9. www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/pso-brochure.pdf
    March 01, 2020 - “ 80 percent of hospitals that work with a PSO found that the PSO’s feedback and analysis was … Among hospitals that work with a PSO, 80 percent said they find the PSO’s feedback and analysis on … Consider the type and number of providers who already work with the PSO. … For example, a nursing home may want to work with a PSO that already works with nursing homes. … However, some providers may prefer to work with a PSO based in their geographic area.
  10. Physician Burnout (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/clinicians-providers/ahrq-works/impact-burnout.pdf
    July 01, 2017 - Physician Burnout Physician Burnout The health care environment—with its packed work days, demanding … than half of primary care physicians report feeling stressed because of time pressures and other workWork conditions, such as time pressure, chaotic environments, low control over work pace, and unfavorable … However, physicians’ reactions to these work conditions were not consistently associated with quality … Linzer’s work is included in the American Medical Association’s Steps Forward evidence-based module
  11. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pilot-test-partii.pdf
    September 01, 2019 - In this unit, we work together as an effective team. … Staff in this unit work longer hours than is best for patient care. … In this unit, we work together as an effective team. … Staff in this unit work longer hours than is best for patient care. … Unit/Work Area – 2019 SOPS Hospital Survey 2.0 Pilot Test Hospitals Unit/Work Area Overall Rating
  12. www.ahrq.gov/hai/cusp/modules/nursing/nursing-notes.html
    December 01, 2012 - Nurse managers' work in this area supports the work of the CUSP team by providing a means of spreading … another means of identifying their work with the unit's goals. … in as a part of their CUSP work. … Work Alignment Do: Play the video. … Supporting their unit's CUSP work with other quality improvement frameworks.
  13. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/2022-hsops2-database-report-appendixes.pdf
    January 01, 2022 - Unit/Work Area – 2022 SOPS Hospital 2.0 Database ...............56 Table B-9. … area, tenure in unit/work area, and interaction with patients. … Unit/Work Area – 2022 SOPS Hospital 2.0 Database (Page 1 of 2) Unit/Work Area Unit/Work Area Patient … Unit/Work Area – 2022 SOPS Hospital 2.0 Database (Page 2 of 2) Unit/Work Area (Patient Care Units … Tenure in Current Unit/Work Area – 2022 SOPS Hospital 2.0 Database Tenure in Current Unit/Work Area
  14. www.ahrq.gov/hai/cusp/modules/engage/exec-notes.html
    December 01, 2012 - Using the 4 E’s for Technical and Adaptive Work Slide 4. … Supports Both Technical and Adaptive Work of Change Slide 11. … Supports Both Technical and Adaptive Work of Change Slide 12. … understand and support the adaptive work of change. … Adaptive work requires unit-wide cultural adjustments.
  15. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/2021-HSOPS2-Database-Report-Part-II-508.pdf
    January 01, 2021 - Unit/Work Area – 2021 SOPS Hospital 2.0 Database ...............56 Table B-9. … area, tenure in current unit/work area, and interaction with patients. … Unit/Work Area – 2021 SOPS Hospital 2.0 Database (Page 1 of 2) Unit/Work Area Patient Safety Rating … Unit/Work Area – 2021 SOPS Hospital 2.0 Database (Page 2 of 2) Unit/Work Area Patient Safety Rating … Tenure in Current Unit/Work Area – 2021 SOPS Hospital 2.0 Database Unit/Work Area Patient Safety
  16. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/surgery/modules/onboarding/onboarding_overview_impmodel_facnotes.docx
    December 01, 2017 - It will take work, and it will take new workwork on the Comprehensive Unit-based Safety Program, or … members find value in the work they do. … on existing literature and includes two components, technical work and adaptive work. … Slide 10 Key Concepts: Technical and Adaptive Work SAY: Technical work is the long list of evidence-based … Adaptive work is the “intangible” components of work, like ensuring OR team members hold each other accountable
  17. www.ahrq.gov/hai/tools/surgery/modules/on-boarding/overview-fac-notes.html
    December 01, 2017 - Without a doubt that work will be hard. … It will take work, and it will take new workwork on the Comprehensive Unit-based Safety Program, or … Slide 4: Why is This Work Important? … builds on existing literature and includes two components, technical work and adaptive work. … Adaptive work is the “intangible” components of work, like ensuring OR team members hold each other accountable
  18. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/workplace-safety/2022-HSOPS-WPS-database-report-appendix-508.pdf
    January 01, 2022 - Average Percentage of Respondents Reporting Work Stress/Burnout by Tenure in Current Unit/Work Area … I think about work frustrations a lot. 10% 7% I feel completely burned out. … Average Percentage of Respondents Reporting Work Stress/Burnout by Tenure in Current Unit/Work Area – … Average Percentage of Respondents Reporting Work Stress/Burnout by Tenure in Current Unit/Work Area – … Results Tenure in Current Unit/Work Area Unit/Work Area Workplace Safety Rating Less Than 1 Year
  19. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol4/Carayon.pdf
    February 01, 2005 - Production pressure in the work environment. … measures of work system. … Work system and patient safety. In: Luczak H, Zink KJ, editors. … Work organization and ergonomics. Appl Ergon 2000;31:649–62. 5. … Correlation and regression analyses between measures of work system Figure 1.
  20. www.ahrq.gov/sops/international/hospital/translators.html
    October 01, 2014 - Can the work area or staff position categories be modified? … When a lot of work needs to be done quickly, we work together as a team to get the work done. … Staff in this unit work longer hours than is best for patient care. … We work in "crisis mode" trying to do too much, too quickly. … item: A "grade" is a rating given to assess work performance.