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5741. The CAHPS Ambulatory Care Improvement Guide: Are You Ready To Improve? (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/3-are-you-ready/cahps-ambulatory-care-guide-section-3.pdf
      May 01, 2017 - This kind of transformational work requires new tools and often challenges many existing practices in … Putting the service-profit chain to work. Harv Bus Rev 1994 March- April:64-74. 3.A.3. … During the early part of this work, the team members will be learning how to work together as a group …  Should it create other committees for specific parts of the improvement work? … Putting the service-profit chain to work. Harv Bus Rev 1994 Mar-Apr;164-174.

5742. New Guide Offers Strategies To Reduce Clinician Burdens | Agency for Healthcare Research and Quality
      www.ahrq.gov/news/blog/ahrqviews/burnout-in-primary-care-guide.html
      April 01, 2023 - Primary Care recognizes that addressing the problem is not about asking individual clinicians to try or work … harder; rather, it’s about building safer and more supportive systems for clinicians to work in. … Examples of work-life balance programs to help clinicians and staff restore professional and personal … The Agency has funded dozens of studies on clinician burnout and well-being , including the work of

5743. Surveys on Patient Safety Culture (SOPS) Nursing Home Survey: 2023 User Database Report Part II (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/2023-SOPS-Nursing-Home-DB-Part-II.pdf
      January 01, 2023 - (Item A6*) 32% 47% 36% 33% 41% 35% 38% To make work easier, staff often ignore procedures. … Note 2: The number of nursing homes and respondents by work area is shown in each table. … (Item A6*) 45% 35% 32% 35% To make work easier, staff often ignore procedures. … (Item A6*) 38% 38% 38% To make work easier, staff often ignore procedures. … (Item A6*) 47% 36% 37% 38% 35% To make work easier, staff often ignore procedures.

5744. Understand the Science of Safety for Perinatal Safety: Facilitator Guide | Agency for Healthcare Research and Quality
      www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/understand-sci-fac-guide.html
      July 01, 2023 - List the principles of safe design and identify how they apply to technical work and teamwork. … In addition, safe design principles must be applied to technical work and teamwork to maximize results … Work environment Noisy, dirty, distracting, or poorly lit work environments can wreak havoc on the delivery … Slide 12: Principles of Safe Design Apply to Technical Work and Teamwork Do: Play the video. … The principles of safe design apply to technical work and teamwork.

5745. Achieving Excellence Across All CG-CAHPS Core Measures: Lessons from Top-Performing Medical Practices (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20141022_cg/3_julie_susi.pdf
      April 01, 2014 - Empowering the patient • Community Outreach • Leadership/Administrative Support • Staffing/Resources • Work-Life … Community Needs Assessment – Take part in creating per Commission On Cancer standard • Continue quality work … up-to-date with NCCN guidelines • Dedicated Multidisciplinary Team – Bring all parties to the table – Work … need something • Community Outreach – Know the wants/needs of your community – Educate • Maintain Work-Life

5746. Translating CAHPS Surveys (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/translating-cahps-surveys.pdf
      January 17, 2017 - Written in plain language The translation reviewer (or reviewer, for short) checks the translator’s work … The reviewer’s work focuses on both the accuracy of the translation and the correctness and optimal … Ideally, several reviewers should work as a team in a review committee. … experience in the target language, work experience as a translator, and other experience or skills … ◦ Work samples and, when appropriate, documents that substantiate stated qualifications.

5747. Translating CAHPS Surveys (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/helpful-resources/translating/translating-cahps-surveys.pdf
      January 17, 2017 - Written in plain language The translation reviewer (or reviewer, for short) checks the translator’s work … The reviewer’s work focuses on both the accuracy of the translation and the correctness and optimal … Ideally, several reviewers should work as a team in a review committee. … experience in the target language, work experience as a translator, and other experience or skills … o Work samples and, when appropriate, documents that substantiate stated qualifications.

5748. Practice Member Survey Baseline (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/member-survey-baseline-nc.pdf
      January 01, 2014 - I have many opportunities to grow in my work. O O O O O 3. … Most of the people who work in our practice seem to enjoy their work. O O O O O 8. … O I enjoy my work. I have no symptoms of burnout. … I think about frustrations at work a lot. … How many hours per week do you work at this practice?

5749. Presentation Slides | Agency for Healthcare Research and Quality
      www.ahrq.gov/hai/cusp/modules/apply/sl-cusp.html
      December 01, 2012 - Systems and Behaviors Work Together To Improve Outcomes Slide 9. Accountability Slide 10. … Systems and Behaviors Work Together To Improve Outcomes 1 System Design. … Explain the role of the senior executive in addressing technical and adaptive work. … Explain how to engage the senior executive and develop shared accountability for the work. … List the principles of safe design and identify how they apply to technical work and team work.

5750. Understand the Science of Safety for Perinatal Safety | Agency for Healthcare Research and Quality
      www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/understand-sci-slides.html
      July 01, 2023 - List the principles of safe design and identify how they apply to technical work and teamwork. … Safe design principles must be applied to technical work and teamwork. … Institutional factors, hospital factors, departmental factors, work environment factors, team factors … Hierarchy issues Disrupted the ability of unit nurses and doctors to work effectively together with … The principles of safe design apply to technical work and teamwork.

5751. Slide 1 (ppt file)
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/contentcalls/zero_clabsis-slides/Sustaining-Zero-CLABSIs-May-8-2012-508.ppt
      January 01, 2012 - * Challenge #2: Reducing CLABSI Rates Using TCT Data: C3 Technical Work * Alt Text Virginia's Cohort … 3 teams reviewed compliance on a quarterly basis with technical work toward reducing CLABSI, tracking … and full patient barriers. * Challenge #2: Reducing CLABSI Rates Using TCT Data: C3 Technical Work … removal of unnecessary lines. * Challenge #2: Reducing CLABSI Rates Using TCT Data: Technical Work … into your other quality/patient safety meetings (e.g., HEN work) Challenge # 3: Sustainability

5752. Military Hospitals Employ AHRQ Hospital Survey on Patient Safety Culture | Agency for Healthcare Research and Quality
      www.ahrq.gov/news/newsroom/case-studies/cquips0703.html
      October 01, 2014 - respondents worked in the MHS facility from one to five years, with 49 percent assigned to their current work … Two questions asked staff to "grade" their work area as it related to patient safety and the number of … The majority of respondents gave their overall work area a grade of "A-Excellent" or "B-Very Good." … highest positive scores were categorized as Patient Safety Strengths and included Teamwork within Work

5753. New AHRQ SOPS® Workplace Safety Supplemental Item Set for Nursing Homes - Naomi Yount, PhD (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/nh-workplace-safety-yount.pdf
      January 01, 2023 - Safety (3 items) 34 Additional Measures • Single Item Measures ► Workplace Safety Reporting ► Work … It makes coming to work hard sometimes.” … [We] feel as if we are not important here as well as not listened to.” 55 Work Stress/Burnout … I think about work frustrations a lot. 10% I feel completely burned out. … Comparative Results Composite Measure Results Item Results Work Stress/ Burnout Results Workplace

5754. Chapter 1. Administration | Agency for Healthcare Research and Quality
      www.ahrq.gov/research/findings/final-reports/ssi/ssi1.html
      April 01, 2018 - To ensure adherence to the project work plan, the team call agendas were driven by the project work plan … The progress of each task was discussed during each call, and any issues or challenges of the work were … repurposed to present use cases for the surveillance tool; and the plans for dissemination of the project work … Monthly progress reports covered the work done in the previous month and included concise updates of:

5755. (“Apply CUSP” cover slide with CUSP Toolkit logo)
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/apply/applycusp.pptx
      August 18, 2011 - unjustifiable risk Manage through: Remedial action Punitive action Punish 7 Systems and Behaviors Work … the senior executive Explain the role of the senior executive in addressing technical and adaptive work … Explain how to engage the senior executive and develop shared accountability for the work 17 … affects system results List the principles of safe design and identify how they apply to technical work … and team work Indicate how teams make wise decisions when there is diverse and independent input

5756. Webinar Lean Redesigns-Slides
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/system/delivery-system-initiative/leanprimarycarewebinar/webinar_lean_redesigns-slides.pptx
      March 01, 2017 - Individual/Team Characteristics: physician and staff roles/scope of work 4. … more time, you build a better care, you can see more patients, and you feel better about coming to work … acknowledged they still had authority where it matters most (in exam room): “I don't feel like my work … It's just that Lean presents my patients to me in a nicer way so that I can do my work better. … 18 Quantitative Methods Data sourced from dashboards, billing, quality reports, Experience of Work

5757. Staff & Resident Well-Being | Agency for Healthcare Research and Quality
      www.ahrq.gov/nursing-home/materials/well-being/index.html
      June 01, 2022 - three learning modules features strategies to help nursing home teams recognize and manage stress, work … three learning modules features strategies to help nursing home teams recognize and manage stress, work … resource discusses ways nursing home staff can identify residents at high risk for deconditioning and work

5758. Facilitator Guide: Optimize Your Briefings and Debriefings (doc file)
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/surgery/modules/implementation/imp_opt_briefings_facnotes.docx
      December 01, 2017 - This work is not an easy checklist. … How do we augment our work processes to include the emerging evidence? … Despite these simple concepts, it remains tricky to get them to work. … They intersect the technical work of preventing SSIs with the adaptive work of teamwork and communication … Ask what works and what does not work or what is missing.

5759. In the Spirit of Patient Safety Awareness Week, AHRQ Sharpens Its Focus on Diagnostic Safety | Agency for Healthcare Research and Quality
      www.ahrq.gov/news/blog/ahrqviews/focus-diagnostic-safety.html
      March 01, 2023 - Such complex challenges can only be addressed once we agree to work on solutions together. … And now, as we begin another Patient Safety Awareness Week , AHRQ is pleased to highlight the vital work … Funding approved by Congress in 2022 allowed AHRQ to fund the work of grantees now investigating a wide … about the challenges and how the Federal government, industry, patients, and healthcare providers can work

5760. Slide 1 (ppt file)
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/contentcalls/opportunity_estimator-slides/Using-the-Opportunity-Estimator.ppt
      July 20, 2010 - How does it work? Where is it? The Opportunity Estimator What is it? … Opportunity Estimator Conceptual Framework and case Example * The Opportunity Estimator How does it work … text Sample of CLABSI Opportunity Estimator References * The Opportunity Estimator How does it work