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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/cusp/engaging-srexec-facguide.docx
January 01, 2017 - Safety work has some additional benefits that executives recognize. … SAY:
Your safety program work can be a key component of this infrastructure. … Keep in mind, you do not necessarily know what is coming in safety program work. … Be aware of recurring demands on the executive’s time and work around them. … A little preparatory work can make executive engagement easier to maintain.
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www.ahrq.gov/pcor/strategic-framework/cross-cutting-strategies.html
July 01, 2023 - AHRQ aims to identify and work with partners best positioned to disseminate findings to particular audiences … patients with higher quality, safer, more efficient care, and make their organizations better places to work … A collaborative strategy has many advantages, including reducing duplicative work and leveraging the … resources and expertise of other organizations that work in overlapping or adjacent areas. … Collaborating with partners also increases the relevance and utility of the work, evidence, materials
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www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module1/mod1-facguide.html
March 01, 2017 - 3
Say:
Why is this work important? … Each facility must work to reform their own culture and it must be owned by everyone. … Scott Griffiths, who introduces Just Culture and how it relates to our work. … Slide 21: Why Do We Do This Work? … That is how and why we do this work.
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/2022-hsops2-database-report.pdf
January 01, 2022 - in current unit/work area, and interaction with patients). … Staffing and Work Pace There are enough staff to handle the workload, staff work
appropriate hours and … Staffing and Work Pace 51%. … Teamwork % Strongly Agree/Agree
In this unit, we work together as an effective team. … Teamwork % Strongly Agree/Agree
In this unit, we work together as an effective team.
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www.ahrq.gov/cahps/surveys-guidance/helpful-resources/hiring/index.html
December 01, 2018 - Be sure to ask whether your survey vendor can produce reports, and examine samples of their work. … you want done;
How you want them to do it; and
When the bids and work are due. … The RFP should contain
A statement of work that describes the background for the CAHPS survey and … These meetings and visits will help you determine whether you and the vendor can work well together. … Will the work specified really accomplish what you want?
-
www.ahrq.gov/hai/tools/mvp/modules/cusp/assess-psc-hsop-fac-guide.html
February 01, 2017 - and the adaptive work. … The technical work will instruct you on what to do while the adaptive work requires you to adapt to the … needs of your work environment. … Safety culture is considered adaptive work because you have to adapt the work environment to your own … A potential sample question may be, "Patient safety is never sacrificed to get more work done.
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www.ahrq.gov/sites/default/files/wysiwyg/action-alliance/workforce-turnover-crisis.pdf
April 01, 2025 - Session 2: Addressing Healthcare
Workforce Burnout
• Reduce depersonalization & increase meaning from
work … But not
only staffing did not change, but also the work load
kept increasing.” … The staff have to like their work
environment before they can put more effort into helping patients. … Emergency nurses’ reasons for not
recommending their hospital to clinicians as a good place to work: … and retain health care clinicians
Strategies to Establish Safe Workloads
Strategies to Improve the Work
-
www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-sustainability-centers-of-excellence4.html
April 01, 2025 - What are the priority activities and percentage of work effort allotted to each for the CE? … The workforce engaged with the grant and research work was integral to health system delivery and decision … This internal recruitment and placement supported the quality improvement work outlined in the grant. … The P2 team at CCHMC also coordinated with the CEO’s office to understand how their work to reduce surgical … The CEO told the P2 team to prioritize making patients healthier and let the business team work on paying
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www.ahrq.gov/sites/default/files/wysiwyg/priority-populations/aging-well-strategic-plan.pdf
August 01, 2024 - AHRQ supports research on “what works” to
achieve these objectives and “how to make it work.” … AHRQ can increase the impact of current investments in work aimed at understanding and improving care … funded by the
PCORTF, and by communicating this work widely. … Other agencies can also develop opportunities to build upon AHRQ’s work. … The report is produced with the help of an Interagency Work Group led by
AHRQ.
-
www.ahrq.gov/hai/cusp/toolkit/content-calls/engagement.html
April 01, 2013 - truly engaged in this work? … You see, when we started this work, when I started this work back at Hopkins, our rates of infections … And, too often, it doesn’t work. … You may work a little bit differently. … This takes real work.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/ascwebinar/brownslides.pdf
June 02, 2025 - Training 78%
79%
Response to Mistakes
82%
78%
Communication Openness
85%
73%
Staffing, Work … going through a staff transition
• Decided to focus on
Communication Openness
Staffing, Work … with physicians, facilitate
continuity of care, and validate staff concerns
44
44
Staffing, Work … Survey Results
Reactions & Follow Up
Communication Openness
Change Implemented
Staffing, Work
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www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/learn-about-cusp-fac-guide.html
July 01, 2023 - the foundation of how your physicians, nurse-midwives, staff nurses, and other clinical team members work … Would you want to be a patient in the unit where you work? … Human error can be managed through changes in processes, procedures, training, system design, or work … Slide 17: Systems and Behaviors Work Together To Improve Outcomes
Say:
Within the Just Culture … Slide 27: CUSP Results
Say:
Culture change is hard work.
-
www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-current-state-apa.html
January 01, 2024 - biases
diagnostic safety/error + cognitive burden
diagnostic safety/error + culture, workflow, and work … norms
diagnostic safety/error + culture barriers identified by staff
diagnostic safety/error + work … system
diagnostic safety/error + work system process breakdowns
diagnostic safety/error + disparities
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/assemble/assemble-team-facilitator-guide.pdf
May 01, 2017 - • Why does the nurse manager want the
responsibility for the work to remain at
the unit level? … Successful L&D unit teams have reliable
processes in place for team members to work
and communicate … Slide 20
SAY:
Engage
Engagement primarily embodies adaptive
work, in which L&D unit teams help … Slide 32
SAY:
Adaptive work addresses problems that
require unitwide cultural adjustments. … The CUSP team should work as a group to
identify barriers and solutions.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/tpc-profile-reid.pdf
April 01, 2015 - observe and analyze the ways in which the prototype clinic integrated process changes into
its daily work … and to refine the work processes for application across practices. … implementations of each practice change module, beginning with trainings and transitioning
into the new work … Provider and Staff Satisfaction
• Providers and staff found the PCMH to be the “right work,” and work … Providers and staff
found PCMH
transformation to be
the “right work,” and
work satisfaction and
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/webinars/webinar3_pu_staffroles.pdf
January 01, 2014 - Reporting
• Regular
• Thorough
• Done with minimal time
and effort
22
Strategies for Ongoing Work … • Use electronic health records.
23
Examples of Ongoing Work Processes
• Conduct wound care and … • Use visual or auditory prompts to make sure
patients are turned often enough.
24
Ongoing Work … • Work with staff, clinicians, middle managers, and
senior leaders. … Processes
Examples of Ongoing Work Processes
Ongoing Work Processes With Electronic Records
Training
-
www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/interview-protocol-pcip-staff-ny.pdf
June 02, 2025 - What are
some reasons you decide work in a small practice rather than a large health center or medical … PROBE: Can you give an example of ways in which the staff work together/interact with providers (staff … extenders for clinicians –education, referrals, follow up appointment, meet regularly to
coordinate work … PROBE: Why did you decide to work on this particular change? What else have you worked on?
4. … facilitators have helped you in the past that is, prior to
the HealthyHearts NYC program and your current work
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospital-user-guide.pdf
July 01, 2018 - Modifying Work Areas or Staff Positions
Modifications of units/work areas and staff positions is acceptable … SECTION A: Your Work Area/Unit
In this survey, think of your “unit” as the work area, department, or … When a lot of work needs to be done quickly, we work together as a
team to get the work done ........ … 36
SECTION A: Your Work Area/Unit (continued)
Think about your hospital work area/unit…
Strongly … When a lot of work needs to be done quickly, we work together as a team to get the work
done.
A4.
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/workplace-safety/workplace_safety_resource_list.pdf
October 01, 2021 - ............................................................................................... 10
Work … Healthy Work Environments
https://www.aacn.org/nursing-excellence/healthy-work-environments
This American … A free assessment is available that can be used to measure the health of
the work environment against … Work Stress/Burnout
1. … Resources by Additional Measures
Workplace Safety and Reporting
Work Stress/Burnout
VI.
-
www.ahrq.gov/hai/cusp/clabsi-hpwpreport/clabsi-hpwptab1.html
August 01, 2015 - High-Performance Work Practices in CLABSI Prevention Interventions
Table 1. … Case Study Sites
Previous Page Next Page
Table of Contents
High-Performance Work Practices … Definitions of High-Performance Work Practices
Final Report: Executive Summary (continued … line–associated bloodstream infection; CUSP = Comprehensive Unit-based Safety Program; HPWP = high-performance work