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  1. www.ahrq.gov/prevention/chronic-care/decision/research-centers/rce_profile_liss.html
    August 01, 2014 - This work has allowed Liss to put his training into practice and has given him experience conducting … the relatively advantaged, universally insured population he previously studied during his graduate work … was promoted to Research Assistant Professor on September 1, 2013, after publishing his dissertation work … as well as his work at the center (see below). … Below are three papers Liss has published as a result of his work with The Center for Advancing Equity
  2. www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/ambulatory/6bb-toolkit-monitor.pdf
    April 20, 2021 - ....................................................................... 5 Launch the New Stage of Work … The work of this stage focuses on setting up a plan for maintaining the improvement clinics have made … Celebrate Successes • Review and celebrate key successes of the opioid management improvement work. … • Review any milestones not yet achieved and develop a plan and supports for that work. … Staffing Your opioid improvement team has been instrumental in keeping this work moving forward.
  3. www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops_101_webcast-2022-hare.pdf
    January 01, 2022 - Area of potential improvement for most hospitals Staffing and Work Pace 51% of respondents indicated … there are enough staff to handle the workload, staff work appropriate hours and do not feel rushed … Other findings Highest and lowest composite measure average score by staff position and unit/work area … positive Telemetry (highest) Overall patient safety rating Average patient safety rating of unit/work … area 67% of respondents rated their unit/work area “Excellent” or “Very Good” 29% Excellent
  4. www.ahrq.gov/hai/tools/mvp/modules/cusp/engaging-sr-exec-fac-guide.html
    February 01, 2017 - Safety work has some additional benefits that executives recognize. … Say: Your safety program work can be a key component of this infrastructure. … Keep in mind, you do not necessarily know what is coming in safety program work. … Be aware of recurring demands on the executive’s time and work around them. … A little preparatory work can make executive engagement easier to maintain.
  5. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/surgery/modules/onboarding/onboarding_scienceofsafety_training.pptx
    December 01, 2017 - Let’s review what we mean by technical and adaptive work. … Technical work refers to challenges with an evidence-based solution. … For many reasons, adaptive work is challenging. … Adaptive work requires a partnership between the frontline and the executive levels. … We know it can be difficult to reach the staff members who work in the perioperative area.
  6. www.ahrq.gov/hai/tools/mvp/modules/cusp/physician-staff-engagement-slides.html
    March 01, 2017 - work. … Only 30% of American employees feel engaged at work. … Why You Hate Work. The New York Times , May 30, 2014. … Why You Hate Work. The New York Times , May 30, 2014. … Why You Hate Work. The New York Times , May 30, 2014.
  7. www.ahrq.gov/news/blog/ahrqviews/arm-in-arm-with-academyhealth.html
    June 01, 2024 - It has created a lasting body of work. … Carroll and me in the next few weeks, when we’ll discuss our organizations’ relationship and how we’ll work … Our work in data and analytics, health systems research, and practice improvement continues to resonate … eager to attend the AcademyHealth meeting to hear from our talented colleagues about their ongoing work … In our 35th year, AHRQ continues to work with the best and brightest in health services research and
  8. www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/burnout-in-primary-care.pdf
    February 01, 2023 - • Offer flexibility in work hours and start times, as well as job-sharing and remote work options … • Allow clinicians to work longer and shorter hours on certain days of the week. … Send home sick staff who come to work. … COVID-Related Stress and Work Intentions in a Sample of US Health Care Workers. … IHI Framework for Improving Joy in Work.
  9. www.ahrq.gov/hai/tools/surgery/modules/sustainability/spreading-slides.html
    December 01, 2017 - Image: The two sides of quality improvement work, Adaptive and Technical, are illustrated by two hands … Slide 8: What Sustainment Strategies Work? … Slide 9: What Sustainment Strategies Work? … Secure time and resources: Formalize job responsibilities for patient safety improvement work. … 11: Preview of Premortem 2 Looking ahead What if your teams’ gains in technical and adaptive work
  10. www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospital/sops-hsops-2-translation-guidelines.pdf
    August 01, 2023 - Can the unit/work area or staff position categories be modified? … In this unit, we work together as an effective team. A8. … Staff in this unit work longer hours than is best for patient care. … The work pace in this unit is so rushed that it negatively affects patient safety. … How would you rate your unit/work area on patient safety?
  11. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d8_combo_projectevaluation.pdf
    June 02, 2025 - • Identify any followup work that may be needed. … The project liaison will be the primary individual to work with this evaluation and debriefing tool, … If yes, describe the followup work in the space provided. 5. … Is there additional followup work that needs to be completed?
  12. Guide (doc file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module2/guide.docx
    March 01, 2017 - responsibilities of senior leaders · Explain the role of the senior leader in addressing technical and adaptive work … engage the senior leadership in the facility’s initiatives and develop shared accountability for the work … staff to discuss how senior leader engagement is important to their ability to be successful in their work … Ask leaders to reflect on how they demonstrate each of the practices in their work. … using the facilitator notes and ask the staff how they could incorporate these strategies into their work
  13. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teambased-1.pdf
    May 02, 2016 - ■ Professional satisfaction in primary care is low: Up to 80 percent of nurse and physician work … output is waste, not from ordering tests or treatments, but from doing work that does not add value … Use by Other Organizations Bellin Health’s work is featured as part of the American Medical Association … They have been using the team-based care model for 2 years and are now spreading the work that they … Time spent in face-to-face patient care and work outside the examination room.
  14. www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/surgery/8-building-core-team.docx
    June 01, 2023 - to use this tool: Use the information provided to identify potential candidates for key positions, work … Use the table below to work through and complete the selection process. 3. … Inpatient unit * Work to identify which additional units are relevant to the specific service line(s … clinics or doctors’ offices might not be relevant to implementing the emergency general surgery pathway) Work … ISCR team understand and align efforts with organization’s strategic goals · Recognize and celebrate work
  15. www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospital/healthitwebinar/sops-hit-webcast4-yount.pdf
    June 02, 2025 - Training (3 items) • EHR System Support and Communication (3 items) • EHR and Workflow/Work … EHR Workflow/Work Process 42 EHR and Workflow/Work Process Comments 43 “Need more portable workstations … Comments EHR System Support & Communication EHR System Support & Communication Comments EHR Workflow/Work … Process EHR and Workflow/Work Process Comments EHR Overall Rating EHROverall Rating Comments Health
  16. www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/valuewebcast-sorrarev.pdf
    February 01, 2018 - We are encouraged to come up with ideas for more efficient ways to do our work. 2. … We are involved in making decisions about changes to our work processes. 3. … I received training on how to identify waste and inefficiencies in my work 2. … I served on a team or committee to make a work process more efficient 8. … Unnecessary or repetitive work “Take a good look at forms to eliminate unnecessary or repetitive work
  17. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/ascwebinar/smith2slides.pdf
    June 02, 2025 - Staffing, Work Pressure, and Pace 4. Teamwork 5. Staff Training 6. … Staff Training Staff feel pressured to do tasks they haven't been trained to do 72% Staffing, Work … Staffing, Work Pressure, and Pace Sometimes I feel some of the doctors are all about how fast you … Rooms) were more positive than larger ASCs (6 Rooms or More) on Response to Mistakes and Staffing, Work … positive than other staff positions on all composites  Largest differences:  Staffing, Work
  18. www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2024-hcbs-chartbook.pdf
    January 01, 2024 - Table 5 also shows that for those respondents who did not work, 17 percent wanted to work for pay. … not work but wanted to work for pay: • 10 percent asked for help in getting a job. … to work. … If so, what has been holding you back from wanting to work? … Reasons for Not Working When Respondent Wanted to Work Chart 4-3b.
  19. www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/chipra-88-materials-written-statement.pdf
    June 02, 2025 - Submitted 2/27/14 This work … agreement between the user and Donna Woods, EdM, PhD and all colleagues who collaborated on this work … Neither Donna Woods, EdM, PhD and all colleagues who collaborated on this work nor their members shall
  20. www.ahrq.gov/news/newsroom/case-studies/202503.html
    June 01, 2025 - “From the 2023 results, our Med/Surg units picked shift-to-shift handoffs to work on,” Hansford said. … then, the tool has been tested on a trial basis, then enhanced and hardwired into the standard daily work … Team members were grateful that they could develop the tools that drive their work. … To be sure important safety work continues throughout the year, she meets with staff leaders and requests … That rose to 76 percent after all the work on handoffs.

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