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  1. www.ahrq.gov/hai/tools/surgery/modules/on-boarding/overview-slides.html
    December 01, 2017 - Slide 4: Why Is This Work Important? … Program will teach you to embed adaptive work (CUSP) in your technical work (surgical care). … One circle is labeled "Technical Work" and another circle labeled "Adaptive Work." … Technical work Procedural components of work, like performing skin prep. … Adaptive work The ‘intangible’ components of work, like ensuring an operating room team holds each
  2. www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/staff-survey-6mon-post-intervention-sw.pdf
    April 03, 2017 - I have many opportunities to grow in my work 6. … Most of the people who work in our practice seem to enjoy their work £ £ £ … (select only one response) 28. £1 I enjoy my work. … I think about frustrations at work a lot £5 I feel completely burned out and often wonder if I can … How many hours per week do you work at this practice? hours/week 32.
  3. www.ahrq.gov/hai/tools/mvp/modules/cusp/science-of-safety-fac-guide.html
    February 01, 2017 - design affect patient outcomes, list the principles of safe design and how they apply to both technical work … and team work, and recognize the importance of learning from defects within the context of safe design … Clinical area teams must understand the system in which they work to enable change in their clinical … Work environment factors, such as shift patterns and equipment maintenance. … Principles of safe design apply to both technical and team work.
  4. www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/surgery/15-engaging-stakeholders-facilitator.docx
    June 01, 2023 - Specifically, we’ll be discussing the importance of, and how to, develop a vision for our ISCR work, … with as clear and bold a vision statement as that one for our Improving Surgical Care and Recovery work … So how do we develop our “why” or our vision for our work? … Once you create your vision for this work, use the Developing an Elevator Pitch tool to effectively and … , consider the Improving Surgical Care and Recovery work as your framework to— define clear protocols
  5. www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/4-sops101-webcast-2023-tyler.pdf
    January 01, 2023 - Area of potential improvement for most hospitals Staffing and Work Pace 51% of respondents indicated … there are enough staff to handle the workload, staff work appropriate hours and do not feel rushed … Other findings Highest and lowest composite measure average score by staff position and unit/work area … positive Telemetry (highest) Overall patient safety rating Average patient safety rating of unit/work … area 67% of respondents rated their unit/work area “Excellent” or “Very Good” 29% Excellent
  6. www.ahrq.gov/ncepcr/tools/obesity/obpcp-tool4.html
    May 01, 2014 - Which statement best describes routine physical activity you undertake as part of your work (by routine … physical activity as part of your work, we mean spending at least 30 minutes on an activity, such as … digging, heavy lifting, heavy yard work) (choose one): ___ 1 My work does not involve routine physical … activity. ___ 2 My work involves physical activity 1-2 times per week. ___ 3 My work involves … physical activity 3-5 times per week. ___ 4 My work involves physical activity more than 5 times per
  7. www.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/huddles-slides.html
    June 01, 2017 - Sustainability Module 2: Daily Huddles Slide 2: A Frontline Management System To Promote Safety Standard Work … The elements include standard safety work by staff, the daily safety huddle, visual management, escalation … , observation of safety work, problem solving, and integration with leaders.   … Short, standup meeting, typically once per day Orients team to regular safety standard work, concerns … and your team way to maintain focus on safety, day by day Opportunity to look back at yesterday’s work
  8. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/cusp/forming-cuspteam-facguide.docx
    January 01, 2017 - Slide 1 Learning Objectives SAY: This overview of the safety program features the adaptive work of … Technical work refers to the procedural tasks providers perform when caring for patients. … That is where adaptive work or the people side of change comes in. … work in place. … They share a mental model of the team’s mission and work together to achieve the mission.
  9. www.ahrq.gov/hai/tools/mvp/modules/cusp/forming-cusp-team-fac-guide.html
    February 01, 2017 - Slide 3: Key Concepts—Technical and Adaptive Work Say: Technical and adaptive work are key to successful … Technical work refers to the procedural tasks providers perform when caring for patients. … That is where adaptive work or the people side of change comes in.  … work in place. … They share a mental model of the team’s mission and work together to achieve the mission.
  10. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol1/Linzer.pdf
    January 01, 2002 - Other variables associated with physician outcomes included age, gender, ethnicity, work hours, work … Our compensation plan rewards those who work hard for our group. 2.3 (1.1) k. … The quality of each physician’s work is closely monitored. 2.1 (0.8) m. … Work satisfaction of general practitioners and the quality of patient care. … The work lives of women physicians; results from the Physician Worklife Study.
  11. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/pdi/d8_pdi_projectevaluation.pdf
    June 02, 2025 - • Identify any followup work that may be needed. … The project liaison will be the primary individual to work with this evaluation and debriefing tool, … If yes, describe the followup work in the space provided. 5. … Is there additional followup work that needs to be completed?
  12. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol4/planningtool.pdf
    June 02, 2025 - Dissemination work plan—Where do you start 6 Dissemination work plan 1 Research findings and … You may want to work back and forth between questions as your thinking develops. … Why would they want to work with you? … Do you work with anyone who can link you up with them? … f How will you work with organizational partners?
  13. www.ahrq.gov/hai/cusp/toolkit/content-calls/framework.html
    April 01, 2013 - In Michigan, this work has been sustained. … de novo to do some pre-CUSP work, and pre-CUSP work asks you to create a CUSP team. … This was a family practitioner who did a lot of OB work. … we're doing at HRET, through the AHRQ work or some of the work that Johns Hopkins is doing, you will … How is that going to work?
  14. www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/member-codebook-baseline.pdf
    January 01, 2014 - Core-optional Status Item The purpose of this survey is to understand your perceptions of your work … agree ........................ 5 AR2 FOA Required I have many opportunities to grow in my work … . 4  Strongly agree ........................ 5 AR7 FOA Required Most of the people who work … in our practice seem to enjoy their work  Strongly disagree ................... 1  Disagree .... … (select only one response): Burnout Collaboratively determined core item  I enjoy my work.
  15. www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module2/guide.html
    March 01, 2017 - Explain the role of the senior leader in addressing technical and adaptive work. … engage the senior leadership in the facility's initiatives and develop shared accountability for the work … staff to discuss how senior leader engagement is important to their ability to be successful in their work … Ask leaders to reflect on how they demonstrate each of the practices in their work. … using the facilitator notes and ask the staff how they could incorporate these strategies into their work
  16. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol3/Advances-Perry_49.pdf
    March 27, 2008 - and safety of highly dynamic, complex work environments. … Comput Support Coop Work 2001; 10: 317- 346. 8. 2008 National patient safety goals. … Communication strategies from high- reliability organizations: Translation is hard work. … The messy details: Insights from technical work studies in health care. … The messy details: Insights from the study of technical work in health care.
  17. www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/webinars/innovative-use-pcr-091423.pdf
    September 14, 2023 - • Benefits: easy, accessible, high cell phone uptake even in low- income populations • Precedent work … Council: 2019-2023 13 Iterative, User-Centered Design Process • Process maps • Qualitative work … , display suggestions 18 Iterative, User-Centered Design Process • Process maps • Qualitative work … TOOL EXPERTS-PC TOOL 22 Iterative, User-Centered Design Process • Process maps • Qualitative work … ” • Shed light on the “invisible system” of care at home • Understand this work system through data •
  18. www.ahrq.gov/practiceimprovement/delivery-initiative/leanprimarycarewebinar.html
    December 01, 2017 - Daily Management Standard frontline work. Standard management work. … Individual/Team Characteristics: physician and staff roles/scope of work. … more time, you build a better care, you can see more patients, and you feel better about coming to work … above and we're losing control." – Internist When participants were involved in developing new work … Individuals and Teams: Work roles & relationships. Physician autonomy.  
  19. www.ahrq.gov/patient-safety/settings/hospital/resource/pressureulcer/tool/pu4.html
    October 01, 2014 - How should the prevention work be organized at the unit level? … Teams at all levels must work together in an interdisciplinary manner. … The Unit-Based Team will work collaboratively with the Wound Care Team. … How will pressure ulcer prevention be integrated with ongoing work processes? … How will pressure ulcer prevention be integrated into ongoing work processes?
  20. www.ahrq.gov/es/patient-safety/settings/hospital/resource/pressureulcer/tool/pu4.html
    October 01, 2014 - How should the prevention work be organized at the unit level? … Teams at all levels must work together in an interdisciplinary manner. … The Unit-Based Team will work collaboratively with the Wound Care Team. … How will pressure ulcer prevention be integrated with ongoing work processes? … How will pressure ulcer prevention be integrated into ongoing work processes?

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