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  1. www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-starting-practice.pdf
    June 02, 2025 - Aid: Starting with a Practice Overview How you start with a practice can set the tone for your work …  Observe how they work and introduce yourself to all the clinicians and staff. …  Distinguish between research and improvement work. …  Be prepared to re-teach practices how to work with you. … Find a work-around if necessary.
  2. Contactsheet (doc file)

    www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/contactsheet.docx
    June 02, 2025 - (Y/N) ______ Preferred phone number: __ home __ cell phone __ work Home Phone: ( ) OK to leave … (Y/N) Best time to call: Work Phone: ( ) OK to leave message? … (Y/N) ______ Preferred phone number: __ home __ cell phone __ work Home Phone: ( ) OK to leave … (Y/N) Best time to call: Work Phone: ( ) OK to leave message? … (Y/N) Best time to call: Work Phone: ( ) OK to leave message?
  3. Contact Sheet (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/contactsheet.pdf
    June 02, 2025 - (Y/N) ______ Preferred phone number: __ home __ cell phone __ work Home Phone: ( ) ______ … (Y/N) ___ Best time to call: _______________________ Work Phone: ( ) __________________ … (Y/N) ______ Preferred phone number: __ home __ cell phone __ work Home Phone: ( ) ______ … (Y/N) ___ Best time to call: _______________________ Work Phone: ( ) __________________ … (Y/N) ______ Preferred phone number: __ home __ cell phone __ work Home Phone: ( ) ______
  4. www.ahrq.gov/sites/default/files/wysiwyg/sops/databases/hospital/2024-hospital-database-report-appendix.pdf
    January 01, 2024 - Teamwork % Strongly Agree/Agree In this unit, we work together as an effective team. … Unit/Work Area – 2024 SOPS Hospital 2.0 Database (Page 1 of 2) Unit/Work Area Unit/Work Area Patient … Unit/Work Area – 2024 SOPS Hospital 2.0 Database (Page 2 of 2) Unit/Work Area (Patient Care Units) … Tenure in Current Unit/Work Area – 2024 SOPS Hospital 2.0 Database Tenure in Current Unit/Work Area … Area Tenure in Current Unit/Work Area Interaction With Patients
  5. www.ahrq.gov/hai/cusp/modules/engage/exec-slides.html
    December 01, 2012 - Explain the role of the senior executive in addressing technical and adaptive work. … Explain how to engage the senior executive and develop shared accountability for the work. … Supports the technical and adaptive work of change. … Work Addresses problems for which: the definition is clear. … Work Addresses problems that require a change in: Attitudes.
  6. Engageexecnotes (doc file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/engage/engageexecnotes.docx
    June 02, 2025 - Understanding and supporting the technical and adaptive work of change, 4. … Their work on this project required a modest amount of effort. … understand and support the adaptive work of change. … Adaptive work requires unit-wide cultural adjustments. … know how to collaborate with their unit team members to support both types of work.
  7. www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/115-michigan-hh4m-coop-1st-round-interview-protocol.pdf
    June 02, 2025 - What challenges, in any, are you encountering that may hinder your work as part of the workgroup? … workgroup’s work? … How, if at all, do you think the work of the HH4M Cooperative will influence participating practices … How, if at all, do you think the work of the HH4M Cooperative will influence participating practices … How, if at all, do you think the work of the HH4M Cooperative will influence health leadership?
  8. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops-items-composites.pdf
    June 02, 2025 - When a lot of work needs to be done quickly, we work together as a team to get the work done. A4. … Hospital management provides a work climate that promotes patient safety. F8. … Patient safety is never sacrificed to get more work done. A18. … Hospital units work well together to provide the best care for patients. F2. … We work in "crisis mode" trying to do too much, too quickly.
  9. www.ahrq.gov/sites/default/files/2024-01/dresselhaus-report.pdf
    January 01, 2024 - Last, work schedule (e.g., work hours) may also influence errors and has been the focus of new guidelines … of work category, mood, and perceived workload variables. … process factors (patient load, provider type, work category, etc.) … This work is subject to potential limitations. … The mean length of work days was 10.3 hours (physicians 10.1 hours; nurses 10.7 hours).
  10. www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/skills-qi-heart-health.docx
    February 01, 2016 - In place Might need work 1. … In place Might need work 1. … In place Might need work 4. … In place Might need work 10. … In place Might need work 1.
  11. www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-intro-qi.pdf
    June 02, 2025 - QI is a team sport and everyone in the practice should be included in QI work. … QI Frameworks QI frameworks provide a structured approach to improvement work that can help a practice … organize their QI work. … Primary Care Practice Facilitator Training Series 2 Aligning QI Work with Practices’ Goals … Align your work with their QI framework, supplementing with methods from other frameworks.
  12. www.ahrq.gov/sites/default/files/wysiwyg/sops/databases/hospital/2024-hospital-workplace-safety-report-appendix.pdf
    January 01, 2024 - Workplace Safety Supplemental Items Results (Page 1 of 4) Unit/Work Area Work Stress/Burnout … Workplace Safety Supplemental Items Results (Page 3 of 4) Unit/Work Area Work Stress/Burnout … /Work Area Unit/Work Area Workplace Safety Rating Admin/ Mgmt Medical/ Surgical Pathology/ … Average Percentage of Respondents Reporting Work Stress/Burnout by Tenure in Current Unit/Work Area – … Average Percentage of Respondents Reporting Work Stress/Burnout by Tenure in Current Unit/Work Area –
  13. www.ahrq.gov/hai/cusp/modules/engage/alt-text.html
    April 01, 2013 - Explain how to engage the senior executive and develop shared accountability for the work … Explain how to engage the senior executive and develop shared accountability for the work … Slide 10 Supports Both Technical and Adaptive Work of Change Technical Work Addresses problems … Slide 11 Supports Both Technical and Adaptive Work of Change Adaptive Work Addresses problems … Slide 12 Supports Both Technical and Adaptive Work of Change Technical Work Synchronizes
  14. www.ahrq.gov/patient-safety/settings/hospital/red/toolkit/contactsheet.html
    March 01, 2025 - (Y/N) ______ Preferred phone number: __ home __ cell phone __ work Home Phone: (      )_____________ … (Y/N)____ Best time to call: _______________________ Work Phone: (      )______________________        … (Y/N) ______ Preferred phone number: __ home __ cell phone __ work Home Phone: (      )_____________ … (Y/N)____ Best time to call: _______________________ Work Phone: (      )______________________        … (Y/N) ______ Preferred phone number: __ home __ cell phone __ work Home Phone: (      )_____________
  15. www.ahrq.gov/patient-safety/settings/hospital/red/toolkit/contactsheet2.html
    March 01, 2025 - (Y/N) ______ Preferred phone number: __ home __ cell phone __ work Home Phone: ( )__________________ … (Y/N)            Best time to call: _______________________ Work Phone: ( ) _ OK to leave message? … (Y/N) ______ Preferred phone number: __ home __ cell phone __ work Home Phone: ( )__________________ … (Y/N)            Best time to call: _______________________ Work Phone: ( ) _ OK to leave message? … (Y/N) Best time to call: _______________________ Work Phone: ( ) _ OK to leave message?
  16. www.ahrq.gov/es/patient-safety/settings/hospital/red/toolkit/contactsheet2.html
    March 01, 2025 - (Y/N) ______ Preferred phone number: __ home __ cell phone __ work Home Phone: ( )__________________ … (Y/N)            Best time to call: _______________________ Work Phone: ( ) _ OK to leave message? … (Y/N) ______ Preferred phone number: __ home __ cell phone __ work Home Phone: ( )__________________ … (Y/N)            Best time to call: _______________________ Work Phone: ( ) _ OK to leave message? … (Y/N) Best time to call: _______________________ Work Phone: ( ) _ OK to leave message?
  17. www.ahrq.gov/es/patient-safety/settings/hospital/red/toolkit/contactsheet.html
    March 01, 2025 - (Y/N) ______ Preferred phone number: __ home __ cell phone __ work Home Phone: (      )_____________ … (Y/N)____ Best time to call: _______________________ Work Phone: (      )______________________        … (Y/N) ______ Preferred phone number: __ home __ cell phone __ work Home Phone: (      )_____________ … (Y/N)____ Best time to call: _______________________ Work Phone: (      )______________________        … (Y/N) ______ Preferred phone number: __ home __ cell phone __ work Home Phone: (      )_____________
  18. www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalvaluepilotreport.pdf
    November 01, 2017 - Distribution of Respondents by Unit/Work Area in Hospital Unit/Work Area Pilot Respondents Number … I served on a team or committee to make a work process more efficient. 37% 8. … Only the hospital primary units/work areas with at least 5 respondents in the unit/work area are included … Overall Ratings on Value and Efficiency by Hospital Primary Unit/Work Area Hospital Primary Unit/Work … Composite-Level and Item-Level Results by Hospital Primary Unit/Work Area 9.
  19. www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospvaluepilotreport.pdf
    November 01, 2017 - Distribution of Respondents by Unit/Work Area in Hospital Unit/Work Area Pilot Respondents Number … I served on a team or committee to make a work process more efficient. 37% 8. … Only the hospital primary units/work areas with at least 5 respondents in the unit/work area are included … Overall Ratings on Value and Efficiency by Hospital Primary Unit/Work Area Hospital Primary Unit/Work … Composite-Level and Item-Level Results by Hospital Primary Unit/Work Area 9.
  20. www.ahrq.gov/sites/default/files/2024-10/james-report.pdf
    January 01, 2024 - Structured Abstract Purpose: Evidence across industries links work-related fatigue with errors, accidents … Scope: This study provides objective evidence of the impact of shift work-related fatigue on patient … Key Words: Nurses, Sleep, Fatigue, Performance, Patient Care, Safety, Shift Work 2 2. … We expected significant fatigue-related deterioration in critical skills during the work condition … This included a trip from home to work, from work to WSU, and from WSU back to home.

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