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www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-starting-practice.pdf
June 02, 2025 - Aid: Starting with a Practice
Overview
How you start with a practice can set the tone for your work … Observe how they work and introduce yourself to all the clinicians and staff. … Distinguish between research and improvement work. … Be prepared to re-teach practices how to work with you. … Find a
work-around if necessary.
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www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/contactsheet.docx
June 02, 2025 - (Y/N) ______
Preferred phone number: __ home __ cell phone __ work
Home Phone: ( ) OK to leave … (Y/N)
Best time to call:
Work Phone: ( ) OK to leave message? … (Y/N) ______
Preferred phone number: __ home __ cell phone __ work
Home Phone: ( ) OK to leave … (Y/N)
Best time to call:
Work Phone: ( ) OK to leave message? … (Y/N)
Best time to call:
Work Phone: ( ) OK to leave message?
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www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/contactsheet.pdf
June 02, 2025 - (Y/N) ______
Preferred phone number: __ home __ cell phone __ work
Home Phone: ( ) ______ … (Y/N) ___
Best time to call: _______________________
Work Phone: ( ) __________________ … (Y/N) ______
Preferred phone number: __ home __ cell phone __ work
Home Phone: ( ) ______ … (Y/N) ___
Best time to call: _______________________
Work Phone: ( ) __________________ … (Y/N) ______
Preferred phone number: __ home __ cell phone __ work
Home Phone: ( ) ______
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www.ahrq.gov/sites/default/files/wysiwyg/sops/databases/hospital/2024-hospital-database-report-appendix.pdf
January 01, 2024 - Teamwork % Strongly Agree/Agree
In this unit, we work together as an effective team. … Unit/Work Area – 2024 SOPS Hospital 2.0 Database (Page 1 of 2)
Unit/Work Area
Unit/Work Area Patient … Unit/Work Area – 2024 SOPS Hospital 2.0 Database (Page 2 of 2)
Unit/Work Area (Patient Care Units) … Tenure in Current Unit/Work Area – 2024 SOPS Hospital 2.0 Database
Tenure in Current Unit/Work Area … Area
Tenure in Current Unit/Work Area
Interaction With Patients
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www.ahrq.gov/hai/cusp/modules/engage/exec-slides.html
December 01, 2012 - Explain the role of the senior executive in addressing technical and adaptive work. … Explain how to engage the senior executive and develop shared accountability for the work. … Supports the technical and adaptive work of change. … Work
Addresses problems for which:
the definition is clear. … Work
Addresses problems that require a change in:
Attitudes.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/engage/engageexecnotes.docx
June 02, 2025 - Understanding and supporting the technical and adaptive work of change,
4. … Their work on this project required a modest amount of effort. … understand and support the adaptive work of change. … Adaptive work requires unit-wide cultural adjustments. … know how to collaborate with their unit team members to support both types of work.
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/115-michigan-hh4m-coop-1st-round-interview-protocol.pdf
June 02, 2025 - What challenges, in any, are you encountering that may hinder your work as part of the
workgroup? … workgroup’s work? … How, if at all, do you think the work of the HH4M Cooperative will influence participating
practices … How, if at all, do you think the work of the HH4M Cooperative will influence participating
practices … How, if at all, do you think the work of the HH4M Cooperative will influence health leadership?
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops-items-composites.pdf
June 02, 2025 - When a lot of work needs to be done quickly, we work together as a team to get the work done.
A4. … Hospital management provides a work climate that promotes patient safety.
F8. … Patient safety is never sacrificed to get more work done.
A18. … Hospital units work well together to provide the best care for patients.
F2. … We work in "crisis mode" trying to do too much, too quickly.
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www.ahrq.gov/sites/default/files/2024-01/dresselhaus-report.pdf
January 01, 2024 - Last,
work schedule (e.g., work hours) may also influence errors and has been the focus of new
guidelines … of work category, mood, and perceived workload variables. … process factors (patient load, provider type, work category, etc.) … This work is subject to potential limitations. … The mean length of work days was 10.3 hours (physicians 10.1 hours; nurses 10.7 hours).
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/skills-qi-heart-health.docx
February 01, 2016 - In place
Might need work
1. … In place
Might need work
1. … In place
Might need work
4. … In place
Might need work
10. … In place
Might need work
1.
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www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-intro-qi.pdf
June 02, 2025 - QI is a team sport and everyone in the practice should be included in QI work. … QI Frameworks
QI frameworks provide a structured approach to improvement work that can help a practice … organize their QI work. … Primary Care Practice Facilitator
Training Series
2
Aligning QI Work with Practices’ Goals … Align your work with
their QI framework, supplementing with methods from other frameworks.
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www.ahrq.gov/sites/default/files/wysiwyg/sops/databases/hospital/2024-hospital-workplace-safety-report-appendix.pdf
January 01, 2024 - Workplace
Safety Supplemental Items Results (Page 1 of 4)
Unit/Work Area
Work Stress/Burnout … Workplace
Safety Supplemental Items Results (Page 3 of 4)
Unit/Work Area
Work Stress/Burnout … /Work Area
Unit/Work Area Workplace Safety Rating
Admin/
Mgmt
Medical/
Surgical
Pathology/ … Average Percentage of Respondents Reporting Work Stress/Burnout by Tenure in Current Unit/Work Area – … Average Percentage of Respondents Reporting Work Stress/Burnout by Tenure in Current Unit/Work Area –
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www.ahrq.gov/hai/cusp/modules/engage/alt-text.html
April 01, 2013 - Explain how to engage the senior executive and develop shared accountability for the work … Explain how to engage the senior executive and develop shared accountability for the work … Slide 10
Supports Both Technical and Adaptive Work of Change
Technical Work
Addresses problems … Slide 11
Supports Both Technical and Adaptive Work of Change
Adaptive Work
Addresses problems … Slide 12
Supports Both Technical and Adaptive Work of Change
Technical Work
Synchronizes
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www.ahrq.gov/patient-safety/settings/hospital/red/toolkit/contactsheet.html
March 01, 2025 - (Y/N) ______ Preferred phone number: __ home __ cell phone __ work Home Phone: ( )_____________ … (Y/N)____ Best time to call: _______________________ Work Phone: ( )______________________ … (Y/N) ______ Preferred phone number: __ home __ cell phone __ work Home Phone: ( )_____________ … (Y/N)____ Best time to call: _______________________ Work Phone: ( )______________________ … (Y/N) ______ Preferred phone number: __ home __ cell phone __ work Home Phone: ( )_____________
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www.ahrq.gov/patient-safety/settings/hospital/red/toolkit/contactsheet2.html
March 01, 2025 - (Y/N) ______ Preferred phone number: __ home __ cell phone __ work Home Phone: ( )__________________ … (Y/N) Best time to call: _______________________ Work Phone: ( ) _ OK to leave message? … (Y/N) ______ Preferred phone number: __ home __ cell phone __ work Home Phone: ( )__________________ … (Y/N) Best time to call: _______________________ Work Phone: ( ) _ OK to leave message? … (Y/N) Best time to call: _______________________ Work Phone: ( ) _ OK to leave message?
-
www.ahrq.gov/es/patient-safety/settings/hospital/red/toolkit/contactsheet2.html
March 01, 2025 - (Y/N) ______ Preferred phone number: __ home __ cell phone __ work Home Phone: ( )__________________ … (Y/N) Best time to call: _______________________ Work Phone: ( ) _ OK to leave message? … (Y/N) ______ Preferred phone number: __ home __ cell phone __ work Home Phone: ( )__________________ … (Y/N) Best time to call: _______________________ Work Phone: ( ) _ OK to leave message? … (Y/N) Best time to call: _______________________ Work Phone: ( ) _ OK to leave message?
-
www.ahrq.gov/es/patient-safety/settings/hospital/red/toolkit/contactsheet.html
March 01, 2025 - (Y/N) ______ Preferred phone number: __ home __ cell phone __ work Home Phone: ( )_____________ … (Y/N)____ Best time to call: _______________________ Work Phone: ( )______________________ … (Y/N) ______ Preferred phone number: __ home __ cell phone __ work Home Phone: ( )_____________ … (Y/N)____ Best time to call: _______________________ Work Phone: ( )______________________ … (Y/N) ______ Preferred phone number: __ home __ cell phone __ work Home Phone: ( )_____________
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www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalvaluepilotreport.pdf
November 01, 2017 - Distribution of Respondents by Unit/Work Area in Hospital
Unit/Work Area
Pilot Respondents
Number … I served on a team or committee to
make a work process more efficient.
37%
8. … Only the hospital primary
units/work areas with at least 5 respondents in the unit/work area are included … Overall Ratings on Value and Efficiency by Hospital Primary Unit/Work Area
Hospital Primary Unit/Work … Composite-Level and Item-Level Results by Hospital Primary Unit/Work Area
9.
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www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospvaluepilotreport.pdf
November 01, 2017 - Distribution of Respondents by Unit/Work Area in Hospital
Unit/Work Area
Pilot Respondents
Number … I served on a team or committee to
make a work process more efficient.
37%
8. … Only the hospital primary
units/work areas with at least 5 respondents in the unit/work area are included … Overall Ratings on Value and Efficiency by Hospital Primary Unit/Work Area
Hospital Primary Unit/Work … Composite-Level and Item-Level Results by Hospital Primary Unit/Work Area
9.
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www.ahrq.gov/sites/default/files/2024-10/james-report.pdf
January 01, 2024 - Structured Abstract
Purpose: Evidence across industries links work-related fatigue with errors, accidents … Scope: This study provides objective evidence of the impact of shift work-related fatigue on
patient … Key Words: Nurses, Sleep, Fatigue, Performance, Patient Care, Safety, Shift Work
2
2. … We
expected significant fatigue-related deterioration in critical skills during the work condition … This included a trip from home to work, from work to WSU, and from WSU back to
home.