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www.ahrq.gov/sops/events/webinars/hsops2.0/index.html
March 01, 2020 - Introducing the New SOPS Hospital Survey 2.0 (Webcast)
October 30, 2019
Summary
Speakers and Presentation Slides
Recording
Transcript
Summary
The Agency for Healthcare Research and Quality (AHRQ) hosted a webcast to introduce the SOPS Hospital Survey 2.0. AHRQ developed and pilot tested the …
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www.ahrq.gov/sops/events/webinars/health-it.html
December 01, 2018 - Webcast: New AHRQ SOPS Health IT Patient Safety Supplemental Items
July 25, 2018
3 Key Takeaways from the July 2018 AHRQ Webcast: New SOPS™ Health Information Technology (Health IT) Patient Safety Supplemental Items for Hospitals (PDF, 161 KB)
Summary
Speakers and Presentation Slides
Recording
Tr…
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digital.ahrq.gov/national-webinars/use-health-it-aging-adults
January 01, 2023 - Use of Health IT for Aging Adults
Event Date:
July 17, 2017 | 2:30pm – 4:00pm ET
Event Materials:
Presentation Slides ( PDF , 4.93 MB) Q&A ( PDF , 149 KB)
Your browser does not support inline frames. Please go to https://youtu.be/2ITC87uP1ik to view the video.
…
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www.ahrq.gov/cahps/cahps-database/child-hcahps-database/index.html
January 01, 2025 - CAHPS Child Hospital Survey Database
The CAHPS Child Hospital Survey (Child HCAHPS) Database is a central repository of survey data from hospitals that have administered the Child HCAHPS survey and chose to submit their data to the Database. Participating in the Child Hospital Survey Database . Participation…
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digital.ahrq.gov/national-webinars/artificial-intelligence-tools-improve-provider-effectiveness-and-patient-outcomes
March 18, 2025 - Artificial Intelligence Tools to Improve Provider Effectiveness and Patient Outcomes
Event Date:
March 18, 2025 | 2:30pm – 4:00pm ET
Event Materials:
Presentation Slides ( PDF , 10.11 MB). Q&A ( PDF , 146 KB)
Your browser does not support inline frames. Please go …
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www.ahrq.gov/cahps/cahps-database/hcbs-database/index.html
January 01, 2025 - CAHPS Home and Community-Based Services (HCBS) Survey Database
The CAHPS Home and Community-Based Services (HCBS) Survey Database is a central repository of survey data from State Medicaid agencies and the managed care entities with which they contract that have administered the HCBS CAHPS survey and chose to…
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psnet.ahrq.gov/issue/indiana-patient-safety-center
January 08, 2020 - Multi-use Website
Indiana Patient Safety Center.
Citation Text:
Indiana Patient Safety Center. Indiana Hospital Association; IHA.
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www.ahrq.gov/sops/surveys/medical-office/supplemental-items/value-efficiency.html
December 01, 2024 - Value and Efficiency Supplemental Items for the SOPS Medical Office Survey
The AHRQ Surveys on Patient Safety Culture® (SOPS®) Value and Efficiency Supplemental Items for medical offices were designed to be used in conjunction with the core Medical Office Survey to help medical offices assess the extent to …
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www.ahrq.gov/sops/events/webinars/best-practices-103024.html
November 01, 2024 - Improving Hospital Handoffs Using AHRQ’s Surveys on Patient Safety Culture® Hospital Survey (Webcast)
October 30, 2024
Contents Summary Speakers and Presentation Slides Recording About the Surveys on Patient Safety Culture Summary This webcast highlighted how Riverside Walter Reed Hospital in Virginia used AH…
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integrationacademy.ahrq.gov/news-and-events/calendar/event/23205
January 01, 2013 - Expert Tips
Success Stories
Measures
NIAC Videos
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psnet.ahrq.gov/node/49825/psn-pdf
April 01, 2018 - When Patients and Providers Speak Different Languages
April 1, 2018
Karliner LS. When Patients and Providers Speak Different Languages. PSNet [internet]. 2018.
https://psnet.ahrq.gov/web-mm/when-patients-and-providers-speak-different-languages
Case Objectives
Understand the legal and regulatory obligations to prov…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/patfamilyengagement/CUSP_Patient_Family_Engagement_Facilitator_Notes.docx
June 02, 2025 - SAY:
The Patient and Family Engagement module of the Comprehensive Unit-based Safety Program (or CUSP) Toolkit focuses on an important topic: Making sure patients and their family members understand what is happening during the patient’s hospital stay, are active participants in the patient’s care, and are prepared for…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/grandrounds/mod01-grand-rounds-slides.pdf
April 01, 2016 - Say:
This presentation will introduce you to Communication and Optimal Resolution,
or the CANDOR process. Some organizations struggle to improve the way they
and their care teams respond to medical harm. The CANDOR process aims to
change that.
Slide 1
Say:
To get started, let’s watch this video.
Video: Do Less…
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www.ahrq.gov/patient-safety/settings/hospital/candor/grand-rounds.html
August 01, 2022 - Grand Rounds Presentation
AHRQ Communication and Optimal Resolution Toolkit
Say:
This presentation will introduce you to Communication and Optimal Resolution, or the CANDOR process. Some organizations struggle to improve the way they and their care teams respond to medical harm. The CANDOR process a…
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psnet.ahrq.gov/perspective/removing-insult-injury-disclosing-adverse-events
February 01, 2006 - We have shown these videos to volunteers and asked them what they thought about the discussions and the
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psnet.ahrq.gov/perspective/conversation-withjohn-banja-phd
February 01, 2006 - We have shown these videos to volunteers and asked them what they thought about the discussions and the
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/cognitive-walkthrough
January 01, 2023 - Cognitive Walkthrough
Description
A cognitive walkthrough provides a means of gathering user input in the design of a system, based on the premise that most users prefer to learn by doing rather than read a user manual.
Uses
To capture (user) feedback on ease of use and the design of a user …
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psnet.ahrq.gov/issue/better-health-mothers-and-babies
April 15, 2021 - Multi-use Website
Better Health for Mothers and Babies.
Citation Text:
Better Health for Mothers and Babies. American Hospital Association.
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www.ahrq.gov/sops/events/webinars/best-practices-072524.html
August 01, 2024 - Enhancing Surgical Team Communication: SOPS® and TeamSTEPPS® in Action (Webcast)
July 25, 2024
Contents Summary Speakers and Presentation Slides Recording About the Surveys on Patient Safety Culture Summary This webcast provided background on AHRQ's Surveys on Patient Safety Culture® (SOPS®) Program , the T…
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digital.ahrq.gov/sites/default/files/docs/publication/r18hs018171-arora-final-report-2013.pdf
January 01, 2013 - idea of patient’s
having access to their own labs on the portal, as well as educational links and videos … the idea of patients having access to their
own labs on the portal, as well as educational links and videos … Clinicians also believed that educational links/videos on the website would be a
strength. … This would allow clinicians to play educational videos for patients in the clinic while
the clinicians … idea of patient’s having access to their own labs on the portal, as well
as educational links and videos