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  1. www.talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes2.html
    August 01, 2022 - Let’s watch this video which demonstrates peer-to-peer coaching and accountability. … Do: Play the video . Ask: Think about the behavior exhibited by the two colleagues. … Say: For more information on this video, and to see a debrief on accountability, see the AHRQ CUSP … Toolkit and the linked video. … The organization can request that staff watch the Grand Rounds video or use the presentation slides
  2. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module8/8_ts_office_teach.pptx
    January 20, 2006 - lapses in communication TeamSTEPPS tools and principles can be used to address the problem Watch the video … TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Page ‹#› Office-Based Care 6 An Example at Work Watch the video … TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Page ‹#› Office-Based Care 8 An Example at Work Watch the video … TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Page ‹#› Office-Based Care 10 An Example at Work Watch the video … 05.2 Mod 1 05.2 Page ‹#› Page ‹#› Office-Based Care 31 A Need for Coaching Watch the following video
  3. www.talkingquality.ahrq.gov/teamstepps-program/curriculum/communication/tools/index.html
    July 01, 2023 - Office-Based Care Video Scenario Involving Communication After watching the video, consider how you … would answer each of the questions below: Were proper communication skills demonstrated in this video … Did you see any other opportunities for better communication in this video? … Have you encountered situations similar to the one in the video? If so, how did you resolve them?
  4. www.talkingquality.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module1/mod1-facguide.html
    March 01, 2017 - Think about why they are important in your own facility as you watch this video. … PLAY VIDEO: Video 2.1: Importance of Infection Prevention Ask: Why is infection prevention important … We're now going to watch a brief video from K. … PLAY VIDEO:  Understand Just Culture Ask: How would you describe Just Culture to someone? … PLAY VIDEO: Video 2.4: Building Safety and Quality into the System Ask: Why do you do this work?
  5. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/nursing-home/materials/covid19-vaccine-confidence-learning-guide-leadership.pdf
    June 30, 2021 - • Watch the video: Vaccine Conversations with Long-Term Care Staff (less than nine minutes). … Identify a staff member who would be willing to share his/her vaccine story (or share short video such … as CNA video) and experience and explain what made him/her decide to get the vaccine
  6. www.talkingquality.ahrq.gov/teamstepps/instructor/index.html
    August 01, 2022 - YouTube embedded video: https://www.youtube-nocookie.com/embed/C-xzeCBGBBw TeamSTEPPS is an evidence-based … TeamSTEPPS Pocket Guide  ( PDF - 865 KB); Pocket Guide App Course Management Guide ( PDF - 743 KB) Video
  7. www.talkingquality.ahrq.gov/hai/cusp/modules/nursing/index.html
    July 01, 2018 - Presentation Slides [ - 2.98 MB] ( Accessible Version ) The Role of the Nurse Manager (YouTube videoVideo Segments Oversee Unit-Based Operations (3 min., 2 sec.)
  8. www.talkingquality.ahrq.gov/es/questions/question-builder/index.html
    June 01, 2022 - Este video instructivo le enseña a usar la aplicación. (5 minutos, 34 segundos) Versión alternativa
  9. www.talkingquality.ahrq.gov/teamstepps-program/curriculum/communication/tools/sbar.html
    November 01, 2019 - from the options below: Reflect on a patient story involving the use of SBAR: After watching the video … Reflect on a video scenario  involving the transfer of information using SBAR. … After watching the video, consider: How did the SBAR technique improve communication between the nurse
  10. Improving-Facnotes (doc file)

    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/improving/improving-facnotes.docx
    May 01, 2017 - Note: This slide includes a video. … Note: This slide includes a video. … Note: This slide includes a video. … DO: Play the video. … DO: Play the video.
  11. www.talkingquality.ahrq.gov/teamstepps-program/resources/pocket-guide/index.html
    April 01, 2024 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …
  12. www.talkingquality.ahrq.gov/cahps/surveys-guidance/cg/index.html
    September 01, 2023 - Survey 4.0 (beta)—asks about experiences at the most recent visit whether in-person, by phone, or by video … Survey 3.1—asks about experiences in the last 6 months; updated to reference in-person, phone, and video … received at the same time, regardless of whether the interaction occurred in person, by phone, or by video … version of the survey updates the 3.0 version to prompt respondents to consider in-person, phone, and video
  13. www.talkingquality.ahrq.gov/news/blog/ahrqviews/teamstepps-30.html
    September 01, 2023 - the curriculum provides various teaching options including discussions, online group exercises, and video-based
  14. www.talkingquality.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/mod3-guide.html
    September 01, 2020 - Teach-Back video and discussion       Slide 56. Group discussion       Slide 57. … Video on the teach-back technique with group discussion. PowerPoint slide presentation. … You will see a short video on the teach-back technique. … group the short video on teach-back. … In multiple formats, such as print, video, and audio for people with communication challenges.
  15. www.talkingquality.ahrq.gov/news/blog/ahrqviews/hispanic-heritage-month-2023.html
    September 01, 2023 - Not long ago, I took part in a video chat with Ileana Ponce-Gonzalez, M.D., M.P.H., executive director … YouTube embedded video: https://www.youtube-nocookie.com/embed/XP1VJ_Z1vY4 Finally, we are proud to
  16. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module5/5_ts_office_sitmon.pptx
    January 20, 2006 - 05.2 Mod 1 05.2 Page ‹#› Page ‹#› Office-Based Care 5 Situation Monitoring Exercise How does that video … Ask yourself: Was situation monitoring demonstrated in this video? Was this strategy effective?
  17. www.talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/impguide.html
    August 01, 2022 - Introductory video titled, Introduction to Communication and Optimal Resolution (CANDOR) . … Grand Rounds video and presentation slides designed to support staff training. … Peer-to-Peer Coaching video . Building the Business Case Worksheet ( Appendix A ).
  18. www.talkingquality.ahrq.gov/health-literacy/professional-training/lepguide/chapter3.html
    September 01, 2020 - Video vignettes to illustrate key concepts. Evaluation guide and metrics. … This may include face-to-face, telephone, video, or Web-based interpreters. … An interpreter is present (either in person or by phone or video) from the beginning of the encounter … Video vignettes to illustrate key concepts.
  19. www.talkingquality.ahrq.gov/teamstepps/primarycare/index.html
    February 01, 2015 - 29.7 KB] ) Thinking about Your Primary Care Office-Based Team ( PDF Version [ - 48.42 KB] ) Video
  20. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module6/6-ts-office-support-ig.pptx
    January 20, 2006 - MODULE TIME: 45 minutes MATERIALS: Flipchart and markers Copies of Handouts Mutual Support Video … Slide ‹#› ‹#› TeamSTEPPS | Office-Based Care Mutual Support MUTUAL SUPPORT VIDEO VIDEO TIME: … DO: Play the video by clicking the director icon on the slide. … DISCUSSION: Discuss the video and how things were handled. … Possible discussion points: Was mutual support demonstrated in this video?

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