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  1. pcmh.ahrq.gov/cahps/surveys-guidance/survey-methods-research/index.html
    October 01, 2023 - Insights Into CAHPS Survey Modes and Response Rates (Webcast) (November 19, 2019) YouTube embedded video … Messages That Increase CAHPS Survey Response Rates (Webcast) (September 10, 2019) YouTube embedded video
  2. pcmh.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/index.html
    July 01, 2023 - Postpartum Hemorrhage This video can help you think about how to incorporate CUSP principles into your … The specific event presented in the video is postpartum hemorrhage, but the CUSP techniques can be used
  3. pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule2.pptx
    February 09, 2006 - The video is available on the web for viewing. … Selecting the slide image will open a new browser window, so you can view the video. … Video Discussion Let’s discuss what you saw in the video: What members of the teams were involved? … That's right, no members of this team appeared in the video. However, when Mrs. … plays a role in the situation they will see in the video, just as I asked you.
  4. pcmh.ahrq.gov/patient-safety/settings/hospital/resource/safety-assess.html
    October 01, 2020 - Video on Transforming Hospitals: Designing for Safety and Quality This video reviews the case for how
  5. pcmh.ahrq.gov/cahps/surveys-guidance/cg/index.html
    September 01, 2023 - Survey 4.0 (beta)—asks about experiences at the most recent visit whether in-person, by phone, or by video … Survey 3.1—asks about experiences in the last 6 months; updated to reference in-person, phone, and video … received at the same time, regardless of whether the interaction occurred in person, by phone, or by video … version of the survey updates the 3.0 version to prompt respondents to consider in-person, phone, and video
  6. pcmh.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes2.html
    August 01, 2022 - Let’s watch this video which demonstrates peer-to-peer coaching and accountability. … Do: Play the video . Ask: Think about the behavior exhibited by the two colleagues. … Say: For more information on this video, and to see a debrief on accountability, see the AHRQ CUSP … Toolkit and the linked video. … The organization can request that staff watch the Grand Rounds video or use the presentation slides
  7. pcmh.ahrq.gov/cpi/about/otherwebsites/pso.ahrq.gov/index.html
    August 01, 2022 - Other resources include: Video and webinar Brochure: Working with a PSO (PDF, 789 KB) Quizzes … AHRQ Leadership Video Series In “ Making Health Care Safer ,” Jeff Brady, M.D., M.P.H., former Director
  8. pcmh.ahrq.gov/hai/cusp/index.html
    December 01, 2023 - SHARE: More topics in this section Healthcare-Associated Infections Program Combating Antibiotic-Resistant Bacteria About the CUSP Method Project Summary How to Use CUSP Content Calls Modules National Implementation Project …
  9. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/essentials/coursemgmt-cx062819.pdf
    January 01, 2007 - ................................................................................... 19 Appendix B: Video … Supplemental materials include practical exercises, video vignettes, and evidence base references. … A video matrix is provided in Appendix B. … Time Discussion Materials Play Video Instructor Note Video Time At the end of each Instructor Guide … Matrix TeamSTEPPS 2.0 Course Management Guide – A-23 Video Matrix VIDEO TeamSTEPPS Skill
  10. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/essentials/coursemgmt.pdf
    January 01, 2007 - ................................................................................... 19 Appendix B: Video … A video matrix is provided in Appendix B. … Time Discussion Materials Play Video Instructor Note Video Time At the end of each … Matrix TeamSTEPPS 2.0 Course Management Guide – A-23 Video Matrix VIDEO TeamSTEPPS Skill … Please reference the DVD for specific file names and video clips.
  11. pcmh.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/telediagnosis.pdf
    August 03, 2020 - • Disadvantaged patients may lack internet access or video-chat tools. … • Creating relationships and presence via phone and video may be challenging. … Family Involvement • Video visits provide an opportunity to engage patients and families. … • Video visits provide a glimpse into the patient’s living environment. … How accurate are first visit diagnoses using synchronous video visits with physicians?
  12. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/traintrainers/lepigtrainer.pptx
    July 01, 2012 - You must be in slide show mode for the video to play. … Here’s an example. 17 DO: Show “CUS” video clip. … DO: Show the “Psychological Safety” video. … DO: Play the “Check-Back” video clip. … SLIDE TIME: 8 minutes VIDEO TIME: 6:08 minutes DO: Play the “Success” video.
  13. pcmh.ahrq.gov/teamstepps-program/curriculum/communication/tools/index.html
    July 01, 2023 - Office-Based Care Video Scenario Involving Communication After watching the video, consider how you … would answer each of the questions below: Were proper communication skills demonstrated in this video … Did you see any other opportunities for better communication in this video? … Have you encountered situations similar to the one in the video? If so, how did you resolve them?
  14. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/traintrainers/lepigtrainer.pdf
    July 01, 2012 - You must be in slide show mode for the video to play. … Play the video by clicking the director icon on the slide. … DO: Show the “Psychological Safety” video. … DO: Play the “Check-Back” video clip. … SLIDE TIME: 8 minutes VIDEO TIME: 6:08 minutes DO: Play the “Success” video.
  15. pcmh.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module5/mod5-facguide.html
    March 01, 2017 - PLAY VIDEO: Video 1.1: Staff Communication Ask: What actions did the nurse and certified nurse assistant … PLAY VIDEO: Video 1.2 Communication and Engaging the Family Ask: What actions did the nurse and … PLAY VIDEO: Video 1.3 Communication in Action Ask: What elements of good communication can you identify … from the video? … PLAY VIDEO: Video 1.4 Communication Tools Ask: What important concepts did the CNA, nurse and nurse
  16. pcmh.ahrq.gov/hai/cusp/modules/spread/index.html
    July 01, 2018 - - 1.58 MB] ( Accessible Version ) Presentation Slides [ - 4.25 MB] ( Accessible Version ) Video
  17. pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule6.pptx
    February 09, 2006 - Let’s view a video example of providing effective feedback After you view the video, please return … The video is available on the web for viewing. … 30 CUS Example Video Let’s view a video example of using CUS words After you view the video, please … The video is available on the web for viewing. … : Video Discussion How was the “challenge” presented to the doctor?
  18. pcmh.ahrq.gov/hai/cauti-tools/archived-webinars/cauti-sustainability-video.html
    December 01, 2017 - Sustainability: Embedding CAUTI Policies, Using Data to Monitor Progress and Hardwiring CUSP Principles Video
  19. pcmh.ahrq.gov/news/events/ahrq-research-summit-learning-health-system.html
    March 01, 2018 - Watch a video with highlights of the summit and perspectives on learning health systems offered by … Learn more about the Research Summit and AHRQ’s activities to promote Learning Health Systems: Video
  20. pcmh.ahrq.gov/news/events/ahrq-research-summit-diagnostic-safety.html
    April 01, 2019 - View  video of Dr. Hardeep Singh discussing AHRQ’s role in patient safety.

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