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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-healthlit-items-hp-survey50-adult.html
April 01, 2020 - In the last 12 months, how often were these instructions easy to understand? … Was the information about how your health plan works easy to understand? … Was the information about your health plan's coverage and benefits easy to understand? … Was the information about how to stay healthy easy to understand? … Was the information on your health plan's Website easy to understand?
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psnet.ahrq.gov/node/43340/psn-pdf
July 23, 2014 - Do doctors understand test results?
July 23, 2014
Kremer W. … https://psnet.ahrq.gov/issue/do-doctors-understand-test-results
This magazine article reports how weaknesses … https://psnet.ahrq.gov/issue/do-doctors-understand-test-results
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pcmh.ahrq.gov/hai/cusp/modules/index.html
August 01, 2019 - Modules
Learn About CUSP
Assemble the Team
Engage the Senior Executive
Understand … Understand the Science of Safety
The Understand the Science of Safety module of the CUSP Toolkit … Family Engagement module of the CUSP Toolkit focuses on making sure patients and their family members understand
-
pbrn.ahrq.gov/hai/cusp/modules/index.html
August 01, 2019 - Modules
Learn About CUSP
Assemble the Team
Engage the Senior Executive
Understand … Understand the Science of Safety
The Understand the Science of Safety module of the CUSP Toolkit … Family Engagement module of the CUSP Toolkit focuses on making sure patients and their family members understand
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/primary-care-health-literacy-assessment.pdf
March 01, 2024 - Our practice assesses whether
written materials are easy to
understand. … ☐ ☐ ☐ ☐
11-Assess,
Select, and
Create Easy-to-
Understand
Materials
29. … ☐ ☐ ☐ ☐
11-Assess,
Select, and
Create Easy-to-
Understand
Materials
33. … Assess whether materials are easy to read, understand, and act on. … Choose materials that are easy to read, understand, and act on.
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/health-literacy-education-presentation-tool-3a.pptx
January 01, 2019 - and Human Services Health Literacy
Health Literacy: Making It Easier for Patients to Find, Understand … (Choose all that apply)
When people can read and understand health information. … What information do we give patients that you notice is hard to understand or use? … Let’s not make people work hard to understand. … Let’s not make people work hard to understand.
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digital.ahrq.gov/national-webinars/clinical-decision-support-efforts-assist-clinical-cognitive-processes
January 01, 2023 - the role of cognitive engineering for complex decision making and problem solving in acute care and understand … Understand and apply the strengths of analytical and naturalistic decision making in the design of effective … Understand interaction design in electronic health records and how a ‘composable’ approach helps solve
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www.qualitymeasures.ahrq.gov/hai/cusp/modules/learn/alt-text.html
April 01, 2013 - Identify Defects Through Sensemaking
Understand the Science of Safety
Step 3. … Identify Defects Through Sensemaking Understand the Science of Safety
The CUSP Toolkit modules … Define the problem’ links to CUSP modules ‘Identify Defects through Sensemaking’ and ‘Understand the … ‘Design an intervention’ links to CUSP modules ‘Identify Defects Through Sensemaking’ and ‘Understand … Understand the Science of Safety
Step 8. Develop a communication plan.
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pcmh.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/measures.html
May 01, 2017 - Provider gave easy to understand instructions about medicines
C-HL16. … Provider gave easy to understand explanations about possible side effects of medicines
C-HL17. … Explanation of blood test, x-ray, or other test was easy to understand
H-HL22. … Blood test, x-ray, or other test results were easy to understand
Ease of Filling Out Forms
H-HL25
-
pbrn.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/measures.html
May 01, 2017 - Provider gave easy to understand instructions about medicines
C-HL16. … Provider gave easy to understand explanations about possible side effects of medicines
C-HL17. … Explanation of blood test, x-ray, or other test was easy to understand
H-HL22. … Blood test, x-ray, or other test results were easy to understand
Ease of Filling Out Forms
H-HL25
-
pbrn.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/mod3-guide.html
September 01, 2020 - When do patients need to use and understand health numbers?
Slide 44. … Patients need to understand numbers when:
Slide 45. … Patients need to understand numbers when:
Slide 46. … Present numbers in a way your patients can understand—Read aloud
Slide 48. … Make sure you present the information in a way your patients understand.
-
pcmh.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/mod3-guide.html
September 01, 2020 - When do patients need to use and understand health numbers?
Slide 44. … Patients need to understand numbers when:
Slide 45. … Patients need to understand numbers when:
Slide 46. … Present numbers in a way your patients can understand—Read aloud
Slide 48. … Make sure you present the information in a way your patients understand.
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_2_ComTipsBroch_508.pdf
May 24, 2013 - Let doctors and nurses know right away if there
is something you do not understand. … You can
say, “I’m not sure I understand what you just
said. Can you tell me again?” … Keep asking until you understand. … If you got an answer but still do not understand,
please ask again. … what your doctors and nurses tell you
Tip 3: Ask questions until you understand the answers
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_2_ComTipsBroch_508.pdf
May 24, 2013 - Let doctors and nurses know right away if there
is something you do not understand. … You can
say, “I’m not sure I understand what you just
said. Can you tell me again?” … Keep asking until you understand. … If you got an answer but still do not understand,
please ask again. … what your doctors and nurses tell you
Tip 3: Ask questions until you understand the answers
-
preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_2_ComTipsBroch_508.pdf
May 24, 2013 - Let doctors and nurses know right away if there
is something you do not understand. … You can
say, “I’m not sure I understand what you just
said. Can you tell me again?” … Keep asking until you understand. … If you got an answer but still do not understand,
please ask again. … what your doctors and nurses tell you
Tip 3: Ask questions until you understand the answers
-
pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_2_ComTipsBroch_508.pdf
May 24, 2013 - Let doctors and nurses know right away if there
is something you do not understand. … You can
say, “I’m not sure I understand what you just
said. Can you tell me again?” … Keep asking until you understand. … If you got an answer but still do not understand,
please ask again. … what your doctors and nurses tell you
Tip 3: Ask questions until you understand the answers
-
www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=6&search_api_fulltext=&sort=asc
Information about how much patient would have to pay for special services or equipment was easy to understand … P-HL34
Information about how much patient would have to pay for medicines was easy to understand … Health literacy
P-HL21
Information from customer service was easy to understand … H-HL35
Information from hospital staff about taking care of self at home was easy to understand … literacy
P-HL54
Information on the health plan's Website was easy to understand
-
www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=16&search_api_fulltext=&sort=asc
Plan
Health literacy
P-HL14
Personal doctor gave easy to understand … Plan
Health literacy
P-HL15
Personal doctor gave easy to understand … P-HL18
Explanation of blood test, x-ray, or other test was easy to understand … Health literacy
P-HL21
Information from customer service was easy to understand … Health literacy
P-HL29
Coverage and benefits information was easy to understand
-
ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=16&search_api_fulltext=&sort=asc
Plan
Health literacy
P-HL14
Personal doctor gave easy to understand … Plan
Health literacy
P-HL15
Personal doctor gave easy to understand … P-HL18
Explanation of blood test, x-ray, or other test was easy to understand … Health literacy
P-HL21
Information from customer service was easy to understand … Health literacy
P-HL29
Coverage and benefits information was easy to understand
-
ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=6&search_api_fulltext=&sort=asc
Information about how much patient would have to pay for special services or equipment was easy to understand … P-HL34
Information about how much patient would have to pay for medicines was easy to understand … Health literacy
P-HL21
Information from customer service was easy to understand … H-HL35
Information from hospital staff about taking care of self at home was easy to understand … literacy
P-HL54
Information on the health plan's Website was easy to understand