-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/dataspotlight-health-literacy.pdf
March 01, 2019 - More Effort Is Needed To Ensure Patients Understand Doctors' Instructions
1
MORE EFFORT IS NEEDED … TO ENSURE PATIENTS
UNDERSTAND DOCTORS’
INSTRUCTIONS
Did you know? … health literacy.1 That means almost 9 out of 10 Americans find
it challenging “to obtain, process, and understand … make appropriate health decisions.”2
Several communication strategies help patients and providers understand … It is an evidence-based technique to confirm that people have explained
things in a manner others understand
-
patientregistry.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/dataspotlight-health-literacy.pdf
March 01, 2019 - More Effort Is Needed To Ensure Patients Understand Doctors' Instructions
1
MORE EFFORT IS NEEDED … TO ENSURE PATIENTS
UNDERSTAND DOCTORS’
INSTRUCTIONS
Did you know? … health literacy.1 That means almost 9 out of 10 Americans find
it challenging “to obtain, process, and understand … make appropriate health decisions.”2
Several communication strategies help patients and providers understand … It is an evidence-based technique to confirm that people have explained
things in a manner others understand
-
ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/dataspotlight-health-literacy.pdf
March 01, 2019 - More Effort Is Needed To Ensure Patients Understand Doctors' Instructions
1
MORE EFFORT IS NEEDED … TO ENSURE PATIENTS
UNDERSTAND DOCTORS’
INSTRUCTIONS
Did you know? … health literacy.1 That means almost 9 out of 10 Americans find
it challenging “to obtain, process, and understand … make appropriate health decisions.”2
Several communication strategies help patients and providers understand … It is an evidence-based technique to confirm that people have explained
things in a manner others understand
-
teamstepps.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/dataspotlight-health-literacy.pdf
March 01, 2019 - More Effort Is Needed To Ensure Patients Understand Doctors' Instructions
1
MORE EFFORT IS NEEDED … TO ENSURE PATIENTS
UNDERSTAND DOCTORS’
INSTRUCTIONS
Did you know? … health literacy.1 That means almost 9 out of 10 Americans find
it challenging “to obtain, process, and understand … make appropriate health decisions.”2
Several communication strategies help patients and providers understand … It is an evidence-based technique to confirm that people have explained
things in a manner others understand
-
preventiveservices.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/dataspotlight-health-literacy.pdf
March 01, 2019 - More Effort Is Needed To Ensure Patients Understand Doctors' Instructions
1
MORE EFFORT IS NEEDED … TO ENSURE PATIENTS
UNDERSTAND DOCTORS’
INSTRUCTIONS
Did you know? … health literacy.1 That means almost 9 out of 10 Americans find
it challenging “to obtain, process, and understand … make appropriate health decisions.”2
Several communication strategies help patients and providers understand … It is an evidence-based technique to confirm that people have explained
things in a manner others understand
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/dataspotlight-health-literacy.pdf
March 01, 2019 - More Effort Is Needed To Ensure Patients Understand Doctors' Instructions
1
MORE EFFORT IS NEEDED … TO ENSURE PATIENTS
UNDERSTAND DOCTORS’
INSTRUCTIONS
Did you know? … health literacy.1 That means almost 9 out of 10 Americans find
it challenging “to obtain, process, and understand … make appropriate health decisions.”2
Several communication strategies help patients and providers understand … It is an evidence-based technique to confirm that people have explained
things in a manner others understand
-
www.ahrq.gov/patient-safety/reports/engage/interventions/teachback-mod.html
April 01, 2017 - A method of ensuring that patients understand what you’ve told them. … They may be embarrassed or intimidated, or they may think they understand. … Most patients do not understand medical jargon. Using plain language may take some practice. … Both the patient and the caregiver should understand the information being shared. … Yes
Do you understand?
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=19&search_api_fulltext=&sort=desc
P-HL34
Information about how much patient would have to pay for medicines was easy to understand … P-HL40
Information about how to make a complaint to the health plan was easy to understand … Information about how much patient would have to pay for special services or equipment was easy to understand … Health literacy
P-HL50
Information about how to stay healthy was easy to understand
-
www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-tables-13-14.pdf
March 09, 2018 - written visit summary content FECC-9 81.0 82.1
Written visit summary was useful and easy
to understand … hospitalization
summary content
FECC-12
91.7 88.2
Written hospitalization summary was easy
to understand … Appropriate written visit summary content FECC-9 80.7 82.2
Written visit summary was useful and easy
to understand … Written hospitalization summary was easy to
understand
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pcmh.ahrq.gov/health-literacy/improve/precautions/tool11d.html
March 01, 2024 - Directions, and Examples
Raise Awareness: Tool 3
Health Literacy: Making it Easier for Patients To Find, Understand … Tool 9
Language Access Resources
Consider Culture: Tool 10
Assess, Select, and Create Easy-to-Understand … I understand that:
[name of clinic or doctor’s office] will send my medical information to my insurance … I understand:
I have the right to say not to any treatment or procedure.
-
pbrn.ahrq.gov/health-literacy/improve/precautions/tool11d.html
March 01, 2024 - Directions, and Examples
Raise Awareness: Tool 3
Health Literacy: Making it Easier for Patients To Find, Understand … Tool 9
Language Access Resources
Consider Culture: Tool 10
Assess, Select, and Create Easy-to-Understand … I understand that:
[name of clinic or doctor’s office] will send my medical information to my insurance … I understand:
I have the right to say not to any treatment or procedure.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/opennotes-a.pdf
April 01, 2016 - With OpenNotes, reading your notes after a visit with
your doctor can help you:
■ Better understand … your diagnosis.
■ Better understand your treatment.
■ Figure out what you still don’t understand and
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/about-the-health-literacy-item-set-for-hospitals-911.pdf
October 30, 2017 - For example, you may want to better understand what is influencing
patients’ experiences with communication … H-HL3 Nurses hard to understand because of the way they spoke patient’s
language
H-HL4 Nurses used … medical words patient did not understand
H-HL5 Nurses talked too fast
H-HL6 Nurses interrupted … H-HL10 Doctors hard to understand because of the way they spoke patient’s
language
H-HL11 Doctors … used medical words patient did not understand
H-HL12 Doctors talked too fast
H-HL13 Doctors used
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/about-hospital-health-literacy-item-set.pdf
October 30, 2017 - For example, you may want to better understand what is influencing
patients’ experiences with communication … H-HL3 Nurses hard to understand because of the way they spoke patient’s
language
H-HL4 Nurses used … medical words patient did not understand
H-HL5 Nurses talked too fast
H-HL6 Nurses interrupted … H-HL10 Doctors hard to understand because of the way they spoke patient’s
language
H-HL11 Doctors … used medical words patient did not understand
H-HL12 Doctors talked too fast
H-HL13 Doctors used
-
psnet.ahrq.gov/node/40903/psn-pdf
March 08, 2015 - Does your patient really understand?
March 8, 2015
Huff C. Does your patient really understand? … https://psnet.ahrq.gov/issue/does-your-patient-really-understand
This article discusses health literacy … https://psnet.ahrq.gov/issue/does-your-patient-really-understand
https://psnet.ahrq.gov/primer/health-literacy
-
psnet.ahrq.gov/node/866621/psn-pdf
August 28, 2024 - using tools such as root cause analysis to evaluate contributing factors and risk assessments to
understand … But it falls
short because it emphasizes the few things that go wrong rather than seeking to understand … Safety-II seeks to understand and replicate processes that allow things to
go right most of the time … One example is to
map a process using the Functional Resilience Analysis Method (FRAM) to understand … Simulations can also be incorporated into root cause analyses in
situ in order to understand patient
-
www.ahrq.gov/patient-safety/settings/hospital/resource/guide/web2.html
December 01, 2017 - Slide 3: Objectives
Understand 3 ways in which Medicaid readmission patterns are similar to and … Understand the tools available to support this work. … Slide 22: Readmission Review Tool
Purpose:
To understand patient perspective. … To understand root causes.
To understand there are multiple factors. … Better understand "why" patients return.
Identify opportunities for improvement.
-
effectivehealthcare.ahrq.gov/products/cluster-randomized-trials
December 02, 2009 - A Qualitative Study to Understand Barriers to Conducting Cluster Randomized Trials
Timeline … December 02, 2009
Research Report
A Qualitative Study to Understand
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/suppl_health_lit_items_hcahps-adult_957-3a.docx
March 11, 2016 - During this hospital stay, how often did nurses use medical words you did not understand? … During this hospital stay, how often did doctors use medical words you did not understand? … How often was the explanation of what the test was for easy to understand? … How often were the results of your blood test, x-ray, or other test easy to understand? … Was this information about how to take care of yourself at home easy to understand?
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2-tool11e.docx
October 07, 2015 - p. 2) to
(doctor’s or hospital name who has records)
__ so that he/she can better understand … doctor’s name)
Permission to get sensitive information
By putting my initials by each item below, I understand … I understand that:
· I do not have to share these records.