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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/long-term-care/resources/ontime/pruhealing/puh-impsteps.pdf
June 02, 2025 - We created the Implementation Steps document to help nursing homes understand the
implementation steps … The facilitator
answers questions and confirms that the facility team members understand how to access … Implementation Steps and Timeline 1
Step 5: Review Reports
The team reviews reports with the facilitator to understand … The facilitator works with the team to understand the first report and answers
questions as needed. … The team makes sure they
understand the criteria for identifying residents profiled on the report, know
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-guideforstaff.pdf
January 01, 2003 - Teach-back IS a way for you to make sure your
patients understand what you tell them. … As part of the care team, you have an
important safety role in making sure your
patients understand … ■ Anything else that is important for them
to understand.
1. Kessels RP.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module2/module2-obtaining-organizational-buy-in-support.pptx
August 14, 2015 - It is also important to understand how to engage senior leaders and risk management. … The key elements of a business case include all the essential information to help leaders understand … By helping leaders understand these connections, the leaders are better prepared to commit resources … Helping leaders understand how to connect the CANDOR process with the organization’s safety and quality … In a punitive culture that does not strive to understand potential underlying reasons for behaviors,
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psnet.ahrq.gov/perspective/role-health-literacy-patient-safety
March 22, 2009 - Helping Patients Understand and Act
It is essential for health systems, health care professionals, … Health Literacy and Patient Safety: Help Patients Understand. Manual for Clinicians, 2nd ed. … RW: The construct appears to be, do they understand the physician's instructions? … For a patient with heart failure, this means making sure I really understand whether this person has … As opposed to asking the patient, "Do you understand?" or "Was I clear?"
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www.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/module-3-implementation-guide.pdf
June 02, 2025 - (QI)
teams will map and study their current referral and care coordination workflow processes to
understand … leadership
Learning Objectives
Upon completion of this module, attendees will be able to:
• Understand … Key Takeaways from the Module
• Understand the current CR workflow processes, including those related … STEP 2: Looking Before you Leap: Map Current CR Workflow Processes
• Help your team understand the … value of mapping to understand and visualize the steps taken
to refer and enroll patients in CR and
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www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-psychological-safety-2.html
September 01, 2023 - It is important to understand the context for their decisions and actions. … If decisions or actions were imperfect, the goal should be to understand why they made sense at the time
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psnet.ahrq.gov/node/841306/psn-pdf
December 14, 2022 - Resilient
systems learn from both successful and unsuccessful outcomes, seeking to understand what worked … The goal is to understand the causes of errors to
prevent the future occurrence of a similar event. … This novel outlook inverts the Safety-I paradigm and seeks to understand what is
going well, as opposed … For this reason, researchers purport that the Safety-II view helps us
understand the value of variability … Many
organizations are applying resilient healthcare principles informally as they study and understand
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www.ahrq.gov/hai/cauti-tools/archived-webinars/health-literacy-slides.html
December 01, 2017 - I: Health Literacy
Objectives:
Define Health Literacy and Its Implications for Patient Care
Understand … Literacy
Slide 4
Defining Health Literacy
Health Literacy is the ability to:
Obtain,
Understand … Try not to ask, “Do you understand?”' … their concerns when needed
Obtain communication resources if the adviser or family member cannot understand … )
Slide 42
How to Engage Patients and Families 1 (continued)
Help the patient and family understand
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psnet.ahrq.gov/node/47329/psn-pdf
August 29, 2018 - With scarce access to interpreters, immigrants struggle to
understand doctors' orders. … https://psnet.ahrq.gov/issue/scarce-access-interpreters-immigrants-struggle-understand-doctors-orders … https://psnet.ahrq.gov/issue/scarce-access-interpreters-immigrants-struggle-understand-doctors-orders
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www.ahrq.gov/talkingquality/translate/organize/type.html
February 01, 2016 - within each category will have a clear relationship to each other, and could therefore be easier to understand … Moreover, it is not clear that this model helps them understand quality measures.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/child-hcahps-english-survey-954a.pdf
May 12, 2016 - stay, how often did
your child’s doctors explain things in a way
that was easy for your child to understand … hospital stay, how often did
your child’s nurses explain things to you in
a way that was easy to understand … hospital stay, how often did
your child’s doctors explain things to you in
a way that was easy to understand … Before your child left the
hospital, did a provider explain in a way
that was easy to understand when … Before your child left the hospital, did a
provider explain in a way that was easy to
understand what
-
www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/child-hcahps-survey-english.pdf
May 12, 2016 - stay, how often did
your child’s doctors explain things in a way
that was easy for your child to understand … hospital stay, how often did
your child’s nurses explain things to you in
a way that was easy to understand … hospital stay, how often did
your child’s doctors explain things to you in
a way that was easy to understand … Before your child left the
hospital, did a provider explain in a way
that was easy to understand when … Before your child left the hospital, did a
provider explain in a way that was easy to
understand what
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-2/067-cusp-monthly-meeting-prework.docx
April 01, 2025 - members or guest speakers who should lead or contribute to discussions at the meeting and help them understand … CUSP Champion and CUSP Facilitator: Work together to understand available resources that might be useful
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www.ahrq.gov/ncepcr/reports/2024-annual-report/profile-p7-bell.html
May 01, 2024 - Screening Tool to Identify Adolescents at Risk for STIs
P3: Using Veterans Health Administration Data to Understand … Main Objective: To better understand the impact of where a patient lives on their use of a PCMH instead … Primary Care Relevance This research helps to better understand how travel distance impacts PCMH utilization
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psnet.ahrq.gov/perspective/resilient-healthcare-and-safety-i-and-safety-ii-frameworks
December 14, 2022 - The goal is to understand the causes of errors to prevent the future occurrence of a similar event. … This novel outlook inverts the Safety-I paradigm and seeks to understand what is going well, as opposed … healthcare work affects what we see and what we understand. … In the article, I described other ways that we try to understand work. … Ellen Deutsch: I’m still trying to learn and understand. It’s taken at least 10 years.
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psnet.ahrq.gov/perspective/conversation-ellen-deutsch-md-ms-facs-faap-fssh-cpps
December 14, 2022 - To begin to understand how healthcare is provided, you can conceptualize healthcare delivery as a linear … The other important ramification of Hollnagel’s concept is that the lens we use to try to understand … healthcare work affects what we see and what we understand. … In the article, I described other ways that we try to understand work. … Ellen Deutsch: I’m still trying to learn and understand. It’s taken at least 10 years.
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www.ahrq.gov/sites/default/files/wysiwyg/action-alliance/CMS-Aug-23-board-session.pdf
August 22, 2023 - Helping Boards Understand Safe Care
Translate Safety Culture – Identify the Challenge
Ask your Board … v=3nRN3OflDLQ
Helping Boards Understand – Case Studies … Boards need to not just review quality metrics but more deeply
support a culture of safety and understand … Today’s Objectives
Board Culture And Commitment
Board Culture and Commitment
Helping Boards Understand … Safe Care
Helping Boards Understand – Case Studies
Board Culture and Commitment
The Governance of
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www.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/notes.html
August 01, 2022 - Unless people understand the urgency behind the CANDOR process, implementing the change becomes very … Slide 7
Say:
It is important to understand the distinction between events and errors when … Leaders can use personal stories to help staff understand the background and reason for change. … Organizations should anticipate some resistance to change and understand it is possible to develop a … The Gap Analysis is designed to help the CANDOR Implementation Team understand the challenges and concerns
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www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/safety/communication-slides.pptx
November 01, 2019 - Antibiotic Use – Acute Care
2
Improve Communication and Teamwork
Effective communication strategies
Understand … Safety Program for Improving Antibiotic Use – Acute Care
5
Process of Communication Continued1
“I understand … 6
“I understand that you recommend stopping piperacillin/tazobactam and starting ceftriaxone. … Listen “Can you help me understand why you feel this way or are upset?”
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_9_AdvisorTrain_508.pdf
March 06, 2013 - • Make sure you understand what other people are
saying. … For example, “Let me make
sure I understand correctly. … For
example: “Help me understand why this change is not
possible. What have you tried?” … sure you
fully understand the commitment you are makin, and
then keep that commitment … Ask for information to help you understand your commitments
Tip 6.