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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=16&search_api_fulltext=&sort=desc
H-HL35
Information from hospital staff about taking care of self at home was easy to understand … H-HL37
Written instructions about how to take care of self at home were easy to understand … Health literacy
C-HL2
Provider used medical words patient did not understand … Clinician & Group
Health literacy
C-HL7
Provider gave easy to understand … C-HL12
Instructions about specific illness or health condition were easy to understand
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=18&search_api_fulltext=&sort=desc
Interpreter services
P-HL24
Health plan information was easy to understand … N-INF5
Explanation of what that medicine was for was easy for patient to understand … H-HL21
Explanation of blood test, x-ray, or other test was easy to understand … C-HL19
Explanation of blood test, x-ray, or other test was easy to understand … P-HL18
Explanation of blood test, x-ray, or other test was easy to understand
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=5&search_api_fulltext=&sort=asc
H-HL35
Information from hospital staff about taking care of self at home was easy to understand … H-HL37
Written instructions about how to take care of self at home were easy to understand … Clinician & Group
Health literacy
C-HL7
Provider gave easy to understand … C-HL12
Instructions about specific illness or health condition were easy to understand … Health literacy
C-HL2
Provider used medical words patient did not understand
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www.ahrq.gov/news/newsroom/case-studies/cp31204.html
August 01, 2012 - Since it can be difficult to identify patients who may not understand health information, the toolkit … practices take a systematic approach to reducing the complexity of medical care so patients can better understand … It's not as simple as 'if only I could get my patients to understand their instructions.'" … Health literacy is the ability to obtain, process, and understand basic health information and services … Limited health literacy is associated with poor management of chronic diseases, poor ability to understand
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www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/learn-about-cusp-slides.html
July 01, 2023 - Understand the Science of Safety.
Sensemaking and Learn From Defects. … Understand the Science of Safety
Step 2. Create a guiding coalition. … Identify Defects Through Sensemaking
Understand the Science of Safety
Step 3. … Assemble the Team/Engage Leadership
Identify Defects Through Sensemaking
Understand the Science … Understand the Science of Safety
Step 8. Develop a communication plan.
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www.ahrq.gov/health-literacy/improve/pharmacy/guide/app-5.html
September 01, 2020 - Feel free to ask me questions if you don't understand something. … Do the signs help you understand what you are supposed to do? … Doctors and pharmacists often use medical words that patients may not understand. … Has a pharmacist ever asked you if you understand what she or he has told you? … How easy or hard are the forms used in the pharmacy to understand and fill out?
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/learn/learncusp.pptx
April 01, 2011 - Step 3: Develop a shared vision Identify Defects Through Sensemaking
Step 4: Communicate the vision Understand … Identify Defects Through Sensemaking
Understand the Science of Safety
Step 3. Define the aims. … Identify Defects Through Sensemaking Understand the Science of Safety
6
As seen in TeamSTEPPS®
6 … Engage the Senior Executive
Identify Defects Through Sensemaking Understand the Science of Safety
Step … Understand the Science of Safety
Step 8. Develop a communication plan.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/shareddec-a.pdf
September 01, 2016 - It helps
you and your family better understand your care and
treatment options so you can select the … Shared decisionmaking can help you and your family:
■ Better understand all the options for your care … Ask questions to make sure you
understand your care options. … Shared decisionmaking helps you and
your family understand your options and decide, with
your doctor
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pbrn.ahrq.gov/health-literacy/improve/index.html
March 01, 2024 - Tools and Resources
Health literate healthcare organizations make it easier for people to navigate, understand … create a My Medicines List , the Pharmacy Health Literacy Assessment Tool & User's Guide , easy-to-understand … The RED Toolkit includes templates for easy-to-understand discharge instructions and post-discharge telephone … AHRQ's Easy-to-Understand Telehealth Consent Form
AHRQ's telehealth consent resources include a … sample telehealth consent form (Word, 27 KB) that is easy to understand and how-to guidance for clinicians
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pcmh.ahrq.gov/health-literacy/improve/index.html
March 01, 2024 - Tools and Resources
Health literate healthcare organizations make it easier for people to navigate, understand … create a My Medicines List , the Pharmacy Health Literacy Assessment Tool & User's Guide , easy-to-understand … The RED Toolkit includes templates for easy-to-understand discharge instructions and post-discharge telephone … AHRQ's Easy-to-Understand Telehealth Consent Form
AHRQ's telehealth consent resources include a … sample telehealth consent form (Word, 27 KB) that is easy to understand and how-to guidance for clinicians
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psnet.ahrq.gov/node/47389/psn-pdf
November 02, 2018 - What 'just culture' doesn't understand about just
punishment.
November 2, 2018
Reis-Dennis S. … What 'Just Culture' doesn't understand about just punishment. … https://psnet.ahrq.gov/issue/what-just-culture-doesnt-understand-about-just-punishment
The concept of … https://psnet.ahrq.gov/issue/what-just-culture-doesnt-understand-about-just-punishment
https://psnet.ahrq.gov
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www.ahrq.gov/funding/grantee-profiles/devoe-transcript.html
April 01, 2016 - in supporting my fellowship directly following my family medicine residency and helped me to better understand … And I wanted to use research to better understand barriers and to understand how changes in the policy … my research is driven primarily by patients’ experiences and using data and research methods to help understand … wonderful laboratory and infrastructure for many young and up-and-coming scientists who want to better understand
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psnet.ahrq.gov/node/852464/psn-pdf
August 16, 2023 - Notice of Intent to Publish Funding Opportunity
Announcements to Understand and Improve Diagnostic … https://psnet.ahrq.gov/issue/notice-intent-publish-funding-opportunity-announcements-understand-and- … https://psnet.ahrq.gov/issue/notice-intent-publish-funding-opportunity-announcements-understand-and-improve-diagnostic … https://psnet.ahrq.gov/issue/notice-intent-publish-funding-opportunity-announcements-understand-and-improve-diagnostic
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=4&search_api_fulltext=&sort=asc
C-HL12
Instructions about specific illness or health condition were easy to understand … Clinician & Group
Health literacy
C-HL15
Provider gave easy to understand … Clinician & Group
Health literacy
C-HL16
Provider gave easy to understand … C-HL19
Explanation of blood test, x-ray, or other test was easy to understand … Health literacy
C-HL2
Provider used medical words patient did not understand
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preventiveservices.ahrq.gov/patient-safety/quality-resources/tools/chtoolbx/understand/index.html
June 01, 2020 - , go to: http://www.ahrq.gov/professionals/quality-patient-safety/quality-resources/tools/chtoolbx/understand … https://www.ahrq.gov/patient-safety/quality-resources/tools/chtoolbx/understand/index.html
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ce.effectivehealthcare.ahrq.gov/patient-safety/quality-resources/tools/chtoolbx/understand/index.html
June 01, 2020 - , go to: http://www.ahrq.gov/professionals/quality-patient-safety/quality-resources/tools/chtoolbx/understand … https://www.ahrq.gov/patient-safety/quality-resources/tools/chtoolbx/understand/index.html
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=11
January 11, 2024 - P-HL34
Information about how much patient would have to pay for medicines was easy to understand … P-HL40
Information about how to make a complaint to the health plan was easy to understand … Information about how much patient would have to pay for special services or equipment was easy to understand … Health literacy
P-HL50
Information about how to stay healthy was easy to understand
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/health-literacy-education-presentation-tool-3a.pdf
January 01, 2019 - Health Literacy: Making It Easier for Patients to Find, Understand, and Use Health Information and Services … Health Literacy: Making It Easier
for Patients to Find, Understand,
and Use Health Information and … When people can read and understand health information.
B. … What information do we give patients that you notice is hard
to understand or use? … Let’s not make people work hard to understand.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/learn/learn-about-cusp.pptx
May 01, 2017 - Program for Perinatal Care
SPPC CUSP Modules
Learn About CUSP
Assemble the Team/Engage Leadership
Understand … Understand the Science of Safety
Step 2. Create a guiding coalition. … Identify Defects Through Sensemaking
Understand the Science of Safety
Step 3. Define the aims. … Identify Defects Through Sensemaking Understand the Science of Safety
25
Learn About CUSP
AHRQ Safety … Understand the Science of Safety
Step 8. Develop a communication plan.
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pbrn.ahrq.gov/health-literacy/improve/precautions/tool3d.html
March 01, 2024 - (Choose all that apply)
When people can read and understand health information. … (Choose all that apply)
Ability to understand and use numbers.
Reading skills. … Ability to understand what is said.
Writing skills.
All the above. … True
False
How do you know when patients understand? (Choose all that apply.) … When they nod or say yes when you ask if they understand.
When they ask questions.