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Showing results for "understand".

181. Case Study: Improving Customer Service at Health Share of Oregon (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/health-share-of-oregon-case-study.pdf
     September 01, 2016 - plan, it has many of the same responsibilities vis-à-vis communicating with members to ensure they understand … found that having a vendor in this role distanced the CCO from its members and made it difficult to understand … From the beginning, Health Share was committed to hiring a professional staff that would strive to understand … the manager is looking for the ability to identify the experience of an unsuccessful phone call, understand … The CSRs typically attend both the mandatory and optional trainings to better understand not just the

182. Teaching Patients: Integrated Ambulatory Care | The Academy
     integrationacademy.ahrq.gov/playbooks/behavioral-health-and-primary-care/implementing-plan/educate-patients-and-families-about-integrated-ambulatory-care
     March 01, 2024 - For this reason, it is important to help patients and families understand integration—your organization … When patients understand the link between mind and body and the problem of fragmented care, they are … What Not To Do Don’t assume patients know or understand … Don’t assume patients understand how integration functions in your setting.

183. Faclearncusp (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/learn/faclearncusp.docx
     January 01, 2009 - Aligning Kotter’s change model with CUSP, the “Understand the Science of Safety” module helps you build … You can communicate the concept using the tools in the “Understand the Science of Safety” and “Identify … Understand the Science of Safety 2. Assemble the Team 3. Engage the Senior Executive 4. … In other situations, to educate those who are unfamiliar with CUSP and why it matters, the “Understand … Understand the importance of the CUSP team 2. Develop a strategy to build a successful team 3.

184. Learn About CUSP, Facilitator Notes | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/cusp/modules/learn/fac-cusp.html
     December 01, 2012 - Understand the Science of Safety Slide 22. System-Level Factors Impact Safety 5 Slide 23. … Aligning Kotter's change model with CUSP, the "Understand the Science of Safety" module helps you build … Understand the Science of Safety. Identify Defects through Sensemaking. … Understand the Science of Safety. Identify Defects through Sensemaking. … Understand the Science of Safety Say: In the "Understand the Science of Safety" module, the four

185. What Are The 4 Es? | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/tools/mrsa-prevention/toolkit/what-are-4e.html
     December 01, 2024 - Understand how to use the 4 Es framework to structure their approach to implementation. … When assembling the team, it is important to identify key team members who understand their role and … It is important to understand the importance of communication and identify barriers.

186. Understanding and Addressing High Rates of Refusal of Pneumococcal Vaccination Among African-Americans (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/decision/research-centers/kenzie_pneumococcal_vaccine.pdf
     January 01, 2011 - purpose of this study was to explore why older African Americans refuse the pneumonia vaccine and understand … We interviewed patients who had refused the vaccine to better understand their knowledge of pneumonia … Overall, participants understand the severity of pneumonia; however, they do not perceive themselves … It is important for all older adults to understand that pneumonia is a serious condition and vaccination

187. Health Disparities | Agency for Healthcare Research and Quality
     www.ahrq.gov/ncepcr/reports/2025-annual-report/health-disparities.html
     August 01, 2025 - Understanding and Addressing Barriers to Care  The six grants described below aim to understand and/or … Actively engages the Marshallese COFA migrant population to understand barriers and facilitators to Medicaid … PI:  Ning Hsieh  Organization:  Michigan State University  Grant Start Date:  March 1, 2023  Aims to understand … Insights from Patients and Caregivers  The two studies described below aim to understand disparities … Stephen Walter Trzeciak  Organization:  Rowan University   Grant Start Date: July 1, 2023  Aims to understand

188. Advice on Using Design Professionals for a Quality Report | Agency for Healthcare Research and Quality
     www.ahrq.gov/talkingquality/resources/design/advice.html
     December 01, 2022 - creating a data-driven, complex site with multiple dimensions and in making the site easy for people to understand … Look for contractors who will explain design and database issues and options in a way you can understand … You know your audience and can help your design team understand best practices for communicating performance … accurately portraying the data, and satisfy the needs of your audience by being easy for people to understand … Be sure you understand how fees for design services are applied, what is covered by a contract, and

189. Guidelines for Reporting CAHPS Survey Results | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/consumer-reporting/guidelines/index.html
     May 01, 2022 - Educate your audience to understand and use this quality information. … Help your audience understand and sort through their options.

190. Why Choose a CUSP Approach? | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/tools/mrsa-prevention/surgery/why-cusp.html
     April 01, 2025 - viewers will be able to— Describe the steps in implementing CUSP and how to build and work with a team Understand … why wisdom of frontline staff is critical to create lasting change in surgical teams Understand the

191. Implementation Guide Appendix J Coaching Tool Instructions and Observation Tool With Coaching Section (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-j.pdf
     June 02, 2025 - I believe… It is really important to… I am pleased because… I am concerned… Can you help me understand … Opinion I think… I am concerned… It is really important to… Your Question Can you help me understand … Opinion I think… I am concerned… It is really important to… Your Question Can you help me understand … Opinion I think I am concerned… It is really important to… Your Question Can you help me understand

192. Section 6B (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-6-b.pdf
     June 02, 2025 - carefully to child .35 .73*** .19 .21 .16 .03 .25 -.03 .14 Q8 Nurses explain to child in easy to understand … carefully to child .56* .31 .32 .28 .10 .22 .04 .02 .33 Q11 Doctors explain to child in easy to understand … carefully to parent .57* .51 .21 .21 .28 .10 .25 .02 .20 Q14 Nurses explain to parent in easy to understand … to parent .70*** .26 .31 .23 .31 .18 .11 -.12 .09 Q17 Doctors explain to parent in easy to understand

193. Module 1: Overview | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/cauti-tools/cauti-icu/facil-guide/mod1.html
     February 01, 2023 - Does he/she understand what the video will be about or why he/she is there? … Although you aren’t required to do this, you might find that it will help you understand how to apply … Potential points for discussion or questions from the learner: Does the learner understand the term … Slide 4: Scope of the Problem Narration: With that in mind, it’s easy to understand why CAUTIs … Note that this term is used often in the training, so you would do well to understand it.

194. “Role of the Nurse Manager” Slide Content and Alternative Text | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/cusp/modules/nursing/alt-text.html
     April 01, 2013 - Slide 2 Learning Objectives Understand the responsibilities of the nurse manager Understand … improvement frameworks Learn about the quality improvement measures that nurse managers use Understand … the responsibilities of the nurse manager Understand the leadership and management roles of the nurse … patients Nurse managers ensure that care delivery aligns with the highest quality of care: Understand

195. How Can Leaders Drive Improvements in Diagnostic Safety? | Agency for Healthcare Research and Quality
     www.ahrq.gov/diagnostic-safety/resources/issue-briefs/leadership-3.html
     June 01, 2021 - First, all staff in the organization need to understand their responsibility for diagnostic safety. … People need to understand the goal, but also what they can do on a daily basis to help reach that goal … In addition, people need feedback on the organization’s progress toward those goals and to understand … organizations have the knowledge, skills, and attitudes necessary to engage in continuous improvement work and understand

196. Clinical Decision Support Efforts that Assist Clinical Cognitive Processes | Digital Healthcare Research
     digital.ahrq.gov/national-webinars/clinical-decision-support-efforts-assist-clinical-cognitive-processes
     January 01, 2023 - the role of cognitive engineering for complex decision making and problem solving in acute care and understand … Understand and apply the strengths of analytical and naturalistic decision making in the design of effective … Understand interaction design in electronic health records and how a ‘composable’ approach helps solve

197. Strategies to Improve Organizational Health Literacy. | PSNet
     psnet.ahrq.gov/primer/strategies-improve-organizational-health-literacy
     August 30, 2023 - According to Healthy People 2030 , personal health literacy  defined as an individual's ability to find, understand … Its definition is: the degree to which an organization equitably enables individuals to find, understand … Written Communication: Choose or create written materials in multiple languages that are easy to understand … Make websites, apps, and patient portals easy to access , navigate, and understand . … Improve support for navigating healthcare facilities and systems: Design signage so it is easy to understand

198. Best Practices in Public Reporting No. 2: Maximizing Consumer Understanding of Public Comparative Quality Reports: Effective Use of Explanatory Information | Agency for Healthcare Research and Quality
     www.ahrq.gov/ncepcr/tools/public-reporting/guide2.html
     June 01, 2017 - Help consumers understand the implications of "resource use" information. … Provide a Framework To Help Consumers Understand Quality One way to increase consumer understanding … Use Terms Consumers Understand Many reports justify using technical terms by including a glossary. … Provide Guidance on How To Read Graphs and Understand Measures Often people need to be told what to … The goal is to help sponsors present information so that a wide variety of people can understand and

199. 135-Translating-Research-Into-Practice-One-Pager (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-2/135-translating-research-into-practice-one-pager.docx
     April 01, 2025 - One way to do identify barriers is to observe the existing workflow of the clinical setting to understand … Talking to patients is another way to understand their experience and uncover issues.

200. Telehealth and Health Disparities | Agency for Healthcare Research and Quality
     www.ahrq.gov/diagnostic-safety/resources/issue-briefs/teledx-5.html
     August 01, 2020 - electronic tools to deliver health services may not enhance a patient’s ability to obtain, process, and understand … services that only focus on access issues and ignore how individuals in vulnerable populations process and understand