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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.pdf
May 22, 2013 - Make sure you understand these instructions. … That way, you can make
sure you understand what you need to do. … If you do not understand, ask
your doctor or nurse to explain things more clearly. … • Ask questions again until you understand the answers. … Be sure
you understand when you need to call for help and who you should call.
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www.talkingquality.ahrq.gov/health-literacy/patient-education/pemat2.html
November 01, 2020 - Skip to main content
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www.talkingquality.ahrq.gov/health-literacy/publications/index.html
January 01, 2024 - Care Organizations
Health literate healthcare organizations make it easier for people to navigate, understand … strategies into the Care Model (also known as the Chronic Care Model) make it easier for people to understand … People 2030 Health Literacy Definition Tells Organizations: Make Information and Services Easy to Find, Understand … and Quality Promotes Health Literate Health Care (2020)
More Effort Is Needed To Ensure Patients Understand
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www.talkingquality.ahrq.gov/health-literacy/patient-education/pemat1.html
November 01, 2020 - you select from the many patient education materials available to determine those that are easier to understand
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www.talkingquality.ahrq.gov/health-literacy/professional-training/index.html
January 01, 2024 - organizations take responsibility to ensure that everyone, especially the vulnerable, is able to find, understand … —teach strategies that healthcare organizations and clinical teams can use to ensure that people understand … Proficiency Safety: CUS Words
Using plain language to describe specific procedures can help patients understand
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www.talkingquality.ahrq.gov/talkingquality/measures/measure-questions.html
November 01, 2018 - When consumers do not understand or care about the quality measures used in a report, they are very unlikely … has been done shows that consumers generally respond positively to quality measures that are easy to understand … Survey-based measures of patient experience are a good example of measures that are easy to understand … When given measures described in a way they can understand, consumers also tend to favor process measures
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www.talkingquality.ahrq.gov/talkingquality/resources/writing/tip6.html
May 01, 2015 - attention, whether the content is organized in an effective way, or whether people will be able to understand … Circle the lengthy sentences and consider whether they are likely to be hard for your readers to understand … Circle any shorter sentences that have complex syntax or seem like they might be hard for people to understand … If you can, it will make your text easier for readers to understand and use. … Write Text That’s Easy for Your Audience To Understand
Tip 2.
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www.talkingquality.ahrq.gov/talkingquality/resources/writing/index.html
July 01, 2011 - the language in your printed or Web-based quality report cards easier for your intended audience to understand … Write Text That’s Easy for Your Audience To Understand
Tip 2.
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www.talkingquality.ahrq.gov/patient-safety/reports/engage/teachback.html
February 01, 2023 - is to ensure that you have explained medical information clearly so that patients and their families understand … to validate that you have explained information clearly and that patients and family members clearly understand … Teach-back is a proven strategy to ensure patients and their families clearly understand information
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www.talkingquality.ahrq.gov/news/blog/ahrqviews/achieve-health-equity.html
August 01, 2021 - First, we must understand and agree that there is no healthcare quality without healthcare equity. … To do so, we must fully understand the role played by SDOH. … AHRQ research could give us the keys and tools to understand individuals more holistically, keeping patients … To do so, we must understand fully what it means to treat individuals holistically and what metrics should
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www.talkingquality.ahrq.gov/talkingquality/resources/design/advice.html
December 01, 2022 - creating a data-driven, complex site with multiple dimensions and in making the site easy for people to understand … Look for contractors who will explain design and database issues and options in a way you can understand … You know your audience and can help your design team understand best practices for communicating performance … accurately portraying the data, and satisfy the needs of your audience by being easy for people to understand … Be sure you understand how fees for design services are applied, what is covered by a contract, and
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www.talkingquality.ahrq.gov/health-literacy/improve/precautions/tool9.html
February 01, 2024 - Directions, and Examples
Raise Awareness: Tool 3
Health Literacy: Making it Easier for Patients To Find, Understand … Tool 9
Language Access Resources
Consider Culture: Tool 10
Assess, Select, and Create Easy-to-Understand … participating in Medicare or Medicaid are required to provide language access for patients who do not speak or understand … Do not assume that non-English speakers, including sign language users, will understand notes or other
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www.talkingquality.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-6.html
September 01, 2020 - Below are some other advantages of the technique:
Helps your patients remember and understand more … Help your patients to understand
Teach-back allows you to see how well you explained or taught health … their understanding—according to a patient preferences and assessment study. 5
If a patient does not understand … At times, teach-back may reveal that a patient does not understand what they need to know, or what
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www.talkingquality.ahrq.gov/talkingquality/translate/labels/index.html
March 01, 2016 - The typical “name” of most clinical measures is in medical language that many people do not understand … reports for the public, sponsors need to take extra steps to ensure that users fully and accurately understand
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www.talkingquality.ahrq.gov/hai/cusp/modules/patient-family-engagement/index.html
July 01, 2018 - Modules
Learn About CUSP
Assemble the Team
Engage the Senior Executive
Understand … Family Engagement module of the CUSP Toolkit focuses on making sure patients and their family members understand
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www.talkingquality.ahrq.gov/health-literacy/professional-training/lepguide/app-a.html
September 01, 2020 - Teach a set of cross-cultural skills that will enable health care providers and staff to understand the … For example, when patients nod, it doesn't necessarily mean 'I understand.' … It's a nod that's 'pretending that I understand.' … Role of interpreters:
Train staff to understand the expanded role of interpreters as patient advocates
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www.talkingquality.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-7.html
September 01, 2020 - for effective shared decisionmaking
Providers striving to deliver high-quality care to all patients understand … Recognize and understand that the meaning or value of health prevention, intervention, and treatment … Gently ask patients or family members to convey the information in their own words to make sure they understand … Learn about and understand the principles and practices of cultural competence and begin applying them
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www.talkingquality.ahrq.gov/hai/cauti-tools/archived-webinars/health-literacy-slides.html
December 01, 2017 - Part I: Health Literacy
Objectives:
Define Health Literacy and Its Implications for Patient Care
Understand … Try not to ask, “Do you understand?”' … the hospital works and how to achieve results
Are strangers in the hospital environment
Don’t understand … their concerns when needed
Obtain communication resources if the adviser or family member cannot understand … 3—in previous hospitalizations a patient has always had an indwelling urinary catheter and does not understand
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/cgkit/HowtoReportResultsofCGCAHPS080610FINAL.pdf
August 01, 2010 - This
approach makes it easier for users to understand and interpret the data display. … This recent usability testing found that although longer labels helped consumers better
understand the … This kind of display generall
consult a legend to understand the information, although it is helpful … • How to Display Comparative Information That People Can Understand and Use. … In
general, participants did not find the shorter labels provided enough information to understand
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www.talkingquality.ahrq.gov/sites/default/files/publications/files/implementation-guide-making-informed-consent-informed-choice.pdf
January 01, 2017 - Was the explanation about what might go wrong and how likely it was easy to
understand? … Was the description of your other options easy to understand? … How easy was the form to understand? … 1 r Very hard to understand
2 r Somewhat hard to understand
3 r Somewhat easy to understand … 4 r Very easy to understand
Person who Completed Survey.
23.