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Showing results for "understand".

81. Ten Attributes of Health Literate Health Care Organizations | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/health-literacy/publications/ten-attributes.html
    January 01, 2024 - Decision Making updates Health literate healthcare organizations make it easier for people to navigate, understand … Designs and distributes print, audiovisual, and social media content that is easy to understand and act … Health literate healthcare organizations make it easy to find and understand health information, find … Designs and distributes print, audiovisual, and social media content that is easy to understand and act … systems with Attribute #8 include: Address Language Differences Assess, Select, and Create Easy-to-Understand

82. About the CAHPS® Health Literacy Item Set for Hospitals (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/about-hospital-health-literacy-item-set.pdf
    October 30, 2017 - For example, you may want to better understand what is influencing patients’ experiences with communication … H-HL3 Nurses hard to understand because of the way they spoke patient’s language H-HL4 Nurses used … medical words patient did not understand H-HL5 Nurses talked too fast H-HL6 Nurses interrupted … H-HL10 Doctors hard to understand because of the way they spoke patient’s language H-HL11 Doctors … used medical words patient did not understand H-HL12 Doctors talked too fast H-HL13 Doctors used

83. Learn About CUSP, Facilitator Notes | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/hai/cusp/modules/learn/fac-cusp.html
    December 01, 2012 - Understand the Science of Safety Slide 22. System-Level Factors Impact Safety 5 Slide 23. … Aligning Kotter's change model with CUSP, the "Understand the Science of Safety" module helps you build … Understand the Science of Safety. Identify Defects through Sensemaking. … Understand the Science of Safety. Identify Defects through Sensemaking. … Understand the Science of Safety Say: In the "Understand the Science of Safety" module, the four

84. Health Literacy in Pharmacy: Introduction | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/health-literacy/professional-training/pharmacy/resources/slides/intro.html
    September 01, 2020 - Basic: Understand simple patient education handout. … Below Basic: Circle date on appointment slip, understand simple pamphlet about pre-test instructions … Health Literacy and Patient Safety: Help Patients Understand . August 2007. … 395 primary care patients in 3 states 46% did not understand instructions ≥1 labels. 38% with adequate … Health Literacy and Patient Safety: Help Patients Understand . August 2007.

85. Tip 7. Test a Health Care Quality Report With Your Audience | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/talkingquality/resources/writing/tip7.html
    November 01, 2019 - audience are the ones who will decide whether your report card is worth reading, and whether they can understand … not helpful to ask people direct questions about comprehension, such as “How hard or easy was it to understand … You can’t take their answer at face value, because they might think they understand but be mistaken. … Write Text That’s Easy for Your Audience To Understand Tip 2.

86. Section 7.A, Tables 11 and 12 (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-tables-11-12.pdf
    March 09, 2018 - 78.7 content Written visit summary was useful FECC-10 86.0 87.8 87.2 85.2 and easy to understand … summary content Written hospitalization summary FECC-13 93.1 92.5 85.7 92.3 was easy to understand … Messaging Appropriate written visit summary content Written visit summary was useful and easy to understand … Written hospitalization summary was easy to understand

87. Module 2: Obtaining Organizational Buy-in and Support | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes2.html
    August 01, 2022 - It is also important to understand how to engage senior leaders and risk management. … The key elements of a business case include all the essential information to help leaders understand … By helping leaders understand these connections, the leaders are better prepared to commit resources … Helping leaders understand how to connect the CANDOR process with the organization’s safety and quality … In a punitive culture that does not strive to understand potential underlying reasons for behaviors,

88. 26-Patient-Education-Guide (doc file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/hai/tools/surgery/26-patient-education-guide.docx
    June 01, 2023 - Patient and Caregiver Testing To ensure the booklets are easy to understand and address common questions … Help People Understand Why and How When people understand why walking and moving can help them recover … The explanation that a clear liquid was something they could see through helped them understand why Gatorade

89. Select Health Care Quality Measures for a Consumer Report | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/talkingquality/measures/index.html
    January 01, 2020 - The information in this section can help report sponsors better understand their options and select measures … Review the Institute of Medicine’s quality assessment framework and learn how frameworks help consumers understand … Types of Quality Measures : Understand how quality measures are classified as representing structure,

90. Appendix B: Bringing It To Life - Case Study | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/health-literacy/professional-training/lepguide/app-b.html
    September 01, 2020 - His English is difficult to understand but the symptom seems clear enough. … We will walk through these step by step to understand what happened and how Mr. … Again, the goal is not to blame the individual but to understand the processes needed to provide safe … Interpreter does not speak up when she realizes that the patient does not understand. … team to proceed with the cardiac catheterization even though she suspects that the patient does not understand

91. Strategies for Improving CAHPS Health Plan Survey Scores (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/karen-posey.pdf
    April 13, 2016 - • CAHPS Proxy mirror CAHPS • Gain deeper insight • Understand member feedback at a deeper … level Develop • CAHPS is directional; CAHPS Proxy’s is insightful • Can understand “why” … • Understand drivers Operationalize • “Drivers” shared with business partners • The “why

92. Tip 2. In a Quality Report, Be Concise and Well-Organized | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/talkingquality/resources/writing/tip2.html
    July 01, 2011 - with background information readers will need and provide definitions of important terms to help them understand … To do this, ask yourself: What do people need to know first to understand the rest of the material in … For example, you understand that quality varies, but you may need to point out that variation to your … Write Text That’s Easy for Your Audience To Understand Tip 2.

93. National Action Alliance to Advance Patient Safety Webinar Series (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/action-alliance/CMS-Aug-23-board-session.pdf
    August 22, 2023 - Helping Boards Understand Safe Care Translate Safety Culture – Identify the Challenge Ask your Board … v=3nRN3OflDLQ Helping Boards Understand – Case Studies … Boards need to not just review quality metrics but more deeply support a culture of safety and understand … Today’s Objectives Board Culture And Commitment Board Culture and Commitment Helping Boards Understand … Safe Care Helping Boards Understand – Case Studies Board Culture and Commitment The Governance of

94. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=4&search_api_fulltext=&sort=asc
    P-HL18 Explanation of blood test, x-ray, or other test was easy to understand … C-HL19 Explanation of blood test, x-ray, or other test was easy to understand … H-HL21 Explanation of blood test, x-ray, or other test was easy to understand … N-INF5 Explanation of what that medicine was for was easy for patient to understand

95. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=14&search_api_fulltext=&sort=desc
    Hospital Health literacy H-HL3 Nurses hard to understand … Health literacy H-HL4 Nurses used medical words patient did not understand … Hospital Health literacy H-HL10 Doctors hard to understand … Health literacy H-HL11 Doctors used medical words patient did not understand

96. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=11&search_api_fulltext=&sort=asc
    Hospital Health literacy H-HL10 Doctors hard to understand … Health literacy H-HL11 Doctors used medical words patient did not understand … H-HL21 Explanation of blood test, x-ray, or other test was easy to understand … literacy H-HL23 Blood test, x-ray, or other test results were easy to understand

97. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=6&search_api_fulltext=&sort=desc
    P-HL34 Information about how much patient would have to pay for medicines was easy to understand … Health literacy P-HL29 Coverage and benefits information was easy to understand … Health literacy P-HL24 Health plan information was easy to understand … Health literacy P-HL21 Information from customer service was easy to understand

98. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=12&search_api_fulltext=&sort=asc
    Hospital Health literacy H-HL3 Nurses hard to understand … H-HL35 Information from hospital staff about taking care of self at home was easy to understand … H-HL37 Written instructions about how to take care of self at home were easy to understand … Health literacy H-HL4 Nurses used medical words patient did not understand

99. CAHPS American Indian Survey Measures | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/american-indian/about/survey-measures.html
    March 01, 2018 - Well Health Professionals Communicate Q36        Provider explained things in a way that was easy to understand … time with patient Q41        Provider explained the purpose of medicines in a way that was easy to understand … Q43        Provider explained in a way that was easy to understand what to do if illness or health … blood test, x ray, or other test Q46        Provider explained test results in a way that was easy to understand

100. CAHPS Child Hospital Survey Measures | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/hp/about/child-survey-measures.html
     June 01, 2017 - Nurses listened carefully to parent Q15 Nurses explained things to parent in a way that was easy to understand … Doctors listened carefully to parent Q18 Doctors explained things to parent in a way that was easy to understand … Nurses listened carefully to child Q9  Nurses explained things to child in a way that was easy to understand … Doctors listened carefully to child Q12 Doctors explained things to child in a way that was easy to understand