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Showing results for "understand".

61. Supplemental Items for the CAHPS Clinician & Group Adult Survey 3.0: Health Literacy | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-healthlit-items-cg-survey30-adult.html
    January 01, 2018 - In the last 6 months, how often did this provider use medical words you did not understand? … In the last 6 months, how often did this provider give you easy to understand information about these … In the last 6 months, how often were these instructions easy to understand? … In the last 6 months, how often did this provider give you easy to understand instructions about how … In the last 6 months, how often was the explanation of what the test was for easy to understand?

62. Strategy 2: Communicating for Improve Quality (Tool 4) (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_4_Poster_508.pdf
    May 24, 2013 - your care • Ask about and listen to your concerns • Explain things in a way that you can understand … • Make sure you understand what doctors and nurses tell you. … • Ask questions until you understand the answers. Make sure you get the information you need.

63. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=11
    March 19, 2024 - P-HL34 Information about how much patient would have to pay for medicines was easy to understand … P-HL40 Information about how to make a complaint to the health plan was easy to understand … Information about how much patient would have to pay for special services or equipment was easy to understand … Health literacy P-HL50 Information about how to stay healthy was easy to understand

64. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=4&search_api_fulltext=&sort=asc
    C-HL12 Instructions about specific illness or health condition were easy to understand … Clinician & Group Health literacy C-HL15 Provider gave easy to understand … Clinician & Group Health literacy C-HL16 Provider gave easy to understand … C-HL19 Explanation of blood test, x-ray, or other test was easy to understand … Health literacy C-HL2 Provider used medical words patient did not understand

65. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=5&search_api_fulltext=&sort=asc
    H-HL35 Information from hospital staff about taking care of self at home was easy to understand … H-HL37 Written instructions about how to take care of self at home were easy to understand … Clinician & Group Health literacy C-HL7 Provider gave easy to understand … C-HL12 Instructions about specific illness or health condition were easy to understand … Health literacy C-HL2 Provider used medical words patient did not understand

66. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=18&search_api_fulltext=&sort=desc
    Interpreter services P-HL24 Health plan information was easy to understand … N-INF5 Explanation of what that medicine was for was easy for patient to understand … H-HL21 Explanation of blood test, x-ray, or other test was easy to understand … C-HL19 Explanation of blood test, x-ray, or other test was easy to understand … P-HL18 Explanation of blood test, x-ray, or other test was easy to understand

67. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=16&search_api_fulltext=&sort=desc
    H-HL35 Information from hospital staff about taking care of self at home was easy to understand … H-HL37 Written instructions about how to take care of self at home were easy to understand … Health literacy C-HL2 Provider used medical words patient did not understand … Clinician & Group Health literacy C-HL7 Provider gave easy to understand … C-HL12 Instructions about specific illness or health condition were easy to understand

68. Strategy 2: Communicating for Improve Quality (Tool 4) (doc file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_4_Poster_508.docx
    February 10, 2011 - about your care 0TAsk0T about and listen to your concerns 0TExplain0T things in a way that you can understand … Don’t assume we know everything about you. 0TMake sure you understand what doctors and nurses tell you … what they say in your own words to make sure they explained things well. 0TAsk questions until you understand

69. Permission-To-Bill-Insurance (doc file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/permission-to-bill-insurance.docx
    March 01, 2024 - I understand that: · [name of clinic or doctor’s office] will send my medical information to my insurance … I understand: · I have the right to say not to any treatment or procedure. · I have the right to discuss

70. Exhibit 1. Pharmacy Staff Survey Results for Acadia Pharmacy | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/health-literacy/professional-training/pharmacy/exhibit-1.html
    September 01, 2020 - We modify materials that are difficult to understand/read. 25.0% 50.0% 0.0% 0.0% 25.0% 100.0% … We distribute education materials to help patients understand and remember. 25.0% 50.0% 25.0% … We are trained to recognize that patients don't understand. 62.5% 12.5% 12.5% 0.0% 12.5% … patient is new to the pharmacy 0.0% 12.5% 62.5% 0.0% 25.0% 100.0%    j) patient does not understand … We identify and understand the literacy skills a patient must have to use our services. 50.0% 12.5%

71. Implementation Guide for AHRQ's Making Informed Consent an Informed Choice Training Modules | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/health-literacy/professional-training/informed-choice/guide.html
    September 01, 2020 - Was the explanation about what might go wrong and how likely it was easy to understand? … Was the description of your other options easy to understand? … How easy was the form to understand? … 1 |___| Very hard to understand. 2 |___| Somewhat hard to understand. 3 |___| Somewhat easy to understand … . 4 |___| Very easy to understand.

72. Section 7.E, Tables 15 and 16 (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-tables-15-16.pdf
    March 12, 2018 - Messaging Appropriate written visit summary content Written visit summary was useful and easy to understand … Appropriate written hospitalization summary content Written hospitalization summary was easy to understand … Appropriate written visit summary content Written visit summary was useful and easy FECC-10 86.7 88.4 to understand … summary FECC-12 89.8 85.5 content Written hospitalization summary was easy to FECC-13 92.1 92.2 understand

73. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=5&search_api_fulltext=&sort=desc
    Plan Health literacy P-HL6 Personal doctor gave easy to understand … literacy P-HL54 Information on the health plan's Website was easy to understand … Health literacy P-HL50 Information about how to stay healthy was easy to understand … Information about how much patient would have to pay for special services or equipment was easy to understand … P-HL40 Information about how to make a complaint to the health plan was easy to understand

74. Topic: Use of Visual Aids | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/health-literacy/patient-education/pemat8.html
    November 01, 2020 - 1 Explanation The material should use a visual aid whenever it would make the content easier to understand … This also includes using graphic displays to make numeric information easier to understand. … Explanation For the user to understand the content covered in an illustration or photograph, the image

75. Appendix 3: Health Literacy Assessment Survey of Pharmacy Staff | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/health-literacy/improve/pharmacy/guide/app-3.html
    November 01, 2019 - of these statements are about writing in plain language, that is, writing in a way that everyone can understand … Overall, these print materials are easy for adults with limited literacy skills to understand:     … We modify materials that are too difficult to understand and make them easier for patients to read and … understand.         10. … The patient does not understand how to pay for their medication.            k.

76. Using a Tiered Approach With CUSP Principles Slides
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/tiered-approach-slides.pptx
    April 01, 2022 - + Tiered Approach ׀ 2 Model for Improving Care1-4 Engage leadership for support and collaboration Understand … accountable” “Holds staff members accountable” “Has staff members who hold themselves accountable” Understand … Understand Just Culture. http://www.ahrq.gov/professionals/education/curriculum-tools/cusptoolkit/videos … Understand the Science of Safety. http://www.ahrq.gov/professionals/education/curriculum-tools/cusptoolkit … /modules/understand/index.html. 

77. Making Progress on Healthy People 2030 Health Literacy Objectives | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/news/blog/ahrqviews/health-literacy-objectives.html
    October 01, 2021 - Organizational Health Literacy  is the degree to which organizations equitably enable individuals to find, understand … Teaching providers to listen, be respectful, and use easy-to-understand language is an important first … literacy is a prerequisite to achieving shared decision making since people need to be able to access, understand … medical decisions for them, people may be more likely to want to participate in decisions when they understand

78. Section 7.B, Tables 13 and 14 (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-tables-13-14.pdf
    March 09, 2018 - written visit summary content FECC-9 81.0 82.1 Written visit summary was useful and easy to understand … hospitalization summary content FECC-12 91.7 88.2 Written hospitalization summary was easy to understand … Appropriate written visit summary content FECC-9 80.7 82.2 Written visit summary was useful and easy to understand … Written hospitalization summary was easy to understand

79. University of Texas Health at San Antonio, University Health System Used AHRQ Tools | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/news/newsroom/case-studies/201905.html
    September 01, 2019 - used three AHRQ tools as the basis for developing a multimedia decision aid to help patients fully understand … Patient Educational Materials Assessment Tool Guide , was found to be more effective in helping patients understand … For patients undergoing a PICC procedure, for example, the informed consent process helps them understand … to review informed consent materials with medical jargon and language “that made it really hard to understand

80. Learn About the Comprehensive Unit-based Safety Program for Perinatal Safety | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/learn-about-cusp-slides.html
    July 01, 2023 - Understand the Science of Safety. Sensemaking and Learn From Defects. … Understand the Science of Safety Step 2. Create a guiding coalition. … Understand the Science of Safety Identify Defects Through Sensemaking Image: TeamSTEPPS penguin … Identify Defects Through Sensemaking Understand the Science of Safety Step 3. … Understand the Science of Safety Step 8. Develop a communication plan.