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www.qualitymeasures.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module3/mod3-slides.html
March 01, 2017 - Image: Nursing reviewing charts
Slide 11: Curiosity
Understand changes and the reasoning behind … Slide 12: Interest in Improvement
Understand how to apply and be actively involved in implementing … Understand how best practices can be implemented and supported at a unit and facility level.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_1_Be_Partner_508.docx
February 10, 2011 - information about your care
Ask about and listen to your concerns
Explain things in a way that you can understand
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/coordination/webinar04/formative_evaluation_webinar.pptx
July 15, 2013 - Unanticipated elements critical to successful implementation, but unexplained by selected theory
Helping to understand … Enables researchers to…
Ensure fidelity (both to implementation strategy and clinical intervention)
Understand
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module5/ts2-0ltc_module5_ig_sitmon.pdf
June 22, 2017 - where to focus attention;
• Know and understand the plan; and
• Inform team members the plan … • Helping team members understand each other’s roles and how they
interplay. … board, automation);
• Maintain documentation that is adequate, complete, and timely;
• Know and understand … where to focus attention;
• Know and understand the plan; and
• Inform team members the plan has … • Helping team members understand each other’s roles and how they interplay.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/compare/CAHPS-Database-2012-CG-Chartbook.pdf
January 01, 2012 - Q17 In the last 12 months, how often did this provider give you easy to understand information about … Q22 In the last 12 months, how often did this provider give you easy to understand information about … Q19 During your most recent visit, did this provider give you easy to understand information about these … Q24 In the last 12 months, how often did this provider give you easy to understand information about … Q29 In the last 12 months, how often did this provider give you easy to understand information about
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/problem-solving/problem-solving-facnotes.docx
May 01, 2017 - [1: ]
Often, it is appropriate to apply type 2 problem solving to understand why the problem occurred … Second, understand the tools for root cause analysis that your center applies to investigate and document
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-emergency-dept-webinar-ahrq.pdf
October 14, 2020 - Introducing the CAHPS Emergency Department Survey (ED CAHPS) - Ginsberg
AHRQ’S CAHPS® PROGRAM
Caren Ginsberg, Ph.D., CPXP,
Director, CAHPS & SOPS
Center for Quality Improvement & Patient Safety, AHRQ
AHRQ’s Core Competencies
• Health Systems Research: Invest in research and
evidence to make health care safer a…
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/2-sops101-webcast-2023-ginsberg.pdf
January 01, 2023 - An Overview of the SOPS® Surveys for New Users - Ginsberg
AHRQ’s Surveys on Patient Safety
Culture™ (SOPS®) Program
Caren Ginsberg, Ph.D.
Center for Quality Improvement and Patient Safety, AHRQ
Agency for Healthcare Research and Quality
• AHRQ is:
► A research and science-based agency of the US Department of H…
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/best-practices-survey-administration-webcast-ginsberg.pdf
February 08, 2024 - Best Practices for Administering SOPS® Surveys Users (Webcast): Ginsberg Presentation
AHRQ’s Surveys on Patient Safety Culture®
(SOPS®) Program
Caren Ginsberg, Ph.D.
Center for Quality Improvement and Patient Safety, AHRQ
Agency for Healthcare Research and Quality
• AHRQ is:
► A research and science-based agenc…
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/long-term-care/resources/ontime/fallsprev/ontimefallpxreports-ig.pdf
November 09, 2017 - The facilitator needs to understand the sources of the data in
each report, criteria for inclusion of … prevention
strategies,
Compare trends across nursing units to identify variations
in trends and understand … Compare trends across nursing units to identify variances
in trends and understand causes of variance
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/red/toolkit/postdisphone.docx
January 31, 2013 - CALLER: I understand that [name of caregiver] was going to help you out at home.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/red/toolkit/postdisphone.pdf
February 14, 2013 - CALLER: I understand that [name of caregiver] was going to help you out at home.
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cg-survey-4-beta-webinar-intro.pdf
December 22, 2020 - Introducing the CAHPS Clinician & Group Visit Survey 4.0 (beta) - Ginsberg
AHRQ’S CAHPS® PROGRAM
Caren Ginsberg, Ph.D., CPXP,
Director, CAHPS & SOPS
Center for Quality Improvement & Patient Safety, AHRQ
AHRQ’s Core Competencies
• Health Systems Research: Invest in research and
evidence to make health care safe…
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/02-ASC-webcast-2023-0509-ginsberg.pdf
January 01, 2023 - SOPS Ambulatory Surgery Center Webcast - GINSBERG
AHRQ’s Surveys on Patient Safety Culture™
(SOPS®) Program
Caren Ginsberg, Ph.D.
Center for Quality Improvement and Patient Safety, AHRQ
5
Agency for Healthcare Research and Quality
• AHRQ is:
► A research and science-based agency of the US Department of Health …
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module2/ebteamstruct.pdf
January 01, 2012 - TeamSTEPPS 2.0 Evidence Base: Team Structure
TeamSTEPPS 2.0 Evidence Base: Team Structure – B-2-23
Team
Structure
Evidence Base: Team Structure
Team structure is an important consideration for TeamSTEPPS
®
. Without the proper teamwork
structure, teams are less effective and cannot offer quality patient c…
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/long-term-care/resources/ontime/fallsprev/fallpxreports.pptx
October 01, 2017 - PowerPoint Presentation
AHRQ’s Safety Program for
Nursing Homes:
On-Time Falls Prevention
Facilitator Training
Introduction to Falls Reports
Falls Prevention
Electronic Reports
Electronic Reports
Falls High-Risk Report
Summary of Fall Risk Factors (by Unit or Facility)
Contextual Factors Report (by Unit or Facilit…
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-understanding-cahps-surveys.pdf
January 31, 2022 - AHRQ's CAHPS® Program
AHRQ’S CAHPS® PROGRAM
Caren Ginsberg, Ph.D.
Director, CAHPS & SOPS
Center for Quality Improvement & Patient Safety, AHRQ
7
AHRQ’s Core Competencies
• AHRQ is a research and development agency in
the US Department of Health and Human Services
• Health Systems Research: Invest in research…
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2-ginsberg-sops-hospital-survey-2-0-webcast.pdf
June 01, 2020 - AHRQ Webcast Introducing the New SOPS Hospital Survey 2.0 - Ginsberg
AHRQ’s Surveys on Patient Safety Culture™
(SOPS™) Program
Caren Ginsberg, PhD
Center for Quality Improvement and Patient Safety, AHRQ
6
AHRQ’s Core Competencies
AHRQ is a research and science-based agency of the U.S. Department of Health and …
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module5/igsitmonitor.pdf
February 12, 2014 - board, automation);
• Maintain documentation that is adequate, complete, and timely;
• Know and understand … where to focus attention;
• Know and understand the plan; and
• Inform team members the plan … performance
• Enabling team members to back up and fill in for each other
• Helping team members understand
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module8/exculture.pdf
March 21, 2014 - TeamSTEPPS 2.0: Sizing Up the Culture Exercise Sheet
TeamSTEPPS 2.0 Sizing Up the Culture Exercise Sheet
Sizing Up the Culture
Exercise
Sizing Up the Culture Exercise Sheet
INSTRUCTIONS:
As you answer the questions below, consider the state of your current organization and the
current safety climate. …