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www.qualitymeasures.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork.html
July 01, 2023 - This pillar presents six concepts of the Comprehensive Unit-based Safety Program (CUSP) to help teams understand … PowerPoint , 2 MB; Text Version )
Facilitator Guide ( Word , 1.7 MB; PDF , 1 MB; Text Version )
Understand
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/getting-started-slides.pptx
December 31, 2022 - Implementing Automatic Referral & Effective Care Coordination
This presentation is designed to help you understand … workflow processes in order to understand what steps are needed to implement AR with effective CC. … It can help the team understand how current patient referral and CC processes work. … This step helps the team members slow down and take time to thoroughly understand what is and is not … Work with your data experts to understand what data you already collect and where they live.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/module-6-slides.pdf
October 28, 2021 - Understand HOW to establish priorities for enhancing care
coordination to better meet patient needs … Hispanic
Less well educated
Lacking insurance
participate in CR
Care Coordination is needed to understand … in CR
Patient &
Provider
Coordinating
referrals
Identifying
and
Developing
education
Understand … factors are
affecting CR referral, participation and
completion.
30
Understand
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/family-facilitator-guide.docx
June 01, 2021 - Unfortunately, people outside of health care may not understand this and it is important for the health … Try to empathize and understand that concern. … I understand you are concerned, but she does not have signs or symptoms of an infection right now. … These cards help the family and nursing staff identify delirium and understand some common causes of … You discuss this with her husband and state: “I understand that you are concerned about your wife.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-16-academic-detailing.pdf
September 01, 2015 - Academic detailers can also help staff understand the role of practice facilitators, what
facilitators … It is important to understand that a successful academic
detail is a conversation, not a checklist. … Needs Assessment
To be effective as an academic detailer you need to understand the clinician,
his … You want to understand more about
the clinician’s practice and attitudes regarding your chosen topic … Your clinician must understand and accept these messages before any action can
be expected.
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www.qualitymeasures.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module1/mod1-facguide.html
March 01, 2017 - Slide 10: Staff Empowerment
Say:
In the Staff Empowerment module, we will—
Understand staff empowerment … the importance of maintaining positive change
Understand the link between sustainability and spread … PLAY VIDEO: Understand Just Culture
Ask:
How would you describe Just Culture to someone? … Slide 18: Understanding Risk and Human Behavior 1
Say:
Just Culture helps us understand risk and … Employees should know the correct procedures and understand the reasoning behind those procedures so
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-hp-chartbook.pdf
January 01, 2023 - Well the Child's Doctors Communicate
Ch ild's doctor explained things in a way
that was easy to understand … what
respondent had to say
Ch ild's doctor explained things in a way
that was easy for child to understand … Well the Child's Doctors Communicate
Ch ild's doctor explained things in a way
that was easy to understand … what
respondent had to say
Ch ild's doctor explained things in a way
that was easy for child to understand … How Well Doctors Communicate 75% 77% 78% 77% 71%
Doctor explained things in a way that was easy to understand
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/3-SOPS_101_Webcast_2020-Closing.pdf
January 01, 2020 - Understanding SOPS Surveys: A Primer for New users - Closing
Questions & Answers
35
How to Ask a Question
• Question and Answer
► Select Q&A
► Type question in the box that opens
Type question here
36
Thank you!
Please complete the webcast
evaluation
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/1-SOPS_101_Webcast_2020-Intro.pdf
January 01, 2020 - Understanding SOPS Surveys: A Primer for New users - Intro
Understanding SOPS Surveys:
A Quick Primer for New Users
Webcast
December 15, 2020
1:00-1:30 PM ET
Need Help?
• No sound from computer speakers?
• Trouble with your connection or
slides not moving?
► Log out and log back in
• Other problems?
► U…
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-infographic.pdf
January 01, 2019 - Understanding SOPS Surveys: A Primer for New Users Infographic
Understanding SOPS TM Surveys:
A Primer for New Users
October 2018 Webcast Highlights
SOPS Suite of Surveys
The SOPS surveys assess provider and staff perceptions of
patient safety culture and are free and available for download
from the Agency for…
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www.qualitymeasures.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/mm5.html
October 01, 2014 - States should understand the current data capacity within the Medicaid program and assess whether this … States also can monitor a subset of their population receiving care management to understand improvements … The in-person visits with nurse care managers helped program staff to understand issues the nurse care … States should make certain that they possess the relevant expertise to understand the vendor's proposed … States should ensure they have relevant expertise to understand the vendor's proposed financial arrangement
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www.qualitymeasures.ahrq.gov/downloads/pub/advances/vol4/Miranda.pdf
July 01, 2004 - Researchers tested the resulting patient fact sheet with physicians to
better understand their potential … Step one: ask questions if you have doubts or concerns
• Ask questions and make sure you understand … • Take a relative or friend with you to help you ask questions and
understand the answers. … • Be sure you understand the instructions you get about follow-up
care when you leave the hospital … The step encourages patients to work actively to understand the surgery,
recovery, and coordination
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.pdf
June 03, 2013 - Help the
patient and
family
understand
the diagnosis,
condition,
and next
steps
Give timely … Don’t say: “Do you understand?”
Say: “I want to make sure I explained that
clearly. … Use words everyone can
understand. Break messages into shorter
statements.
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/nhguide/6_TK1_T2-Talking_with_Residents_Family_Members_checklist_version_Final.pdf
October 01, 2016 - • Before taking an antibiotic, it is important to understand how antibiotics could harm or hurt
your … – First, we share information and help you understand the risks of antibiotics.
– Second, we have an
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www.qualitymeasures.ahrq.gov/teamstepps/readiness/index.html
August 01, 2015 - Answering these questions can help your institution understand its level of readiness to initiate the … Leaders needs to understand the requirements of the program (e.g., trainer preparation and training, … In addition, it is important for leaders to understand their role in sponsoring, evaluating, enabling
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/proposed-changes-cahps-c&g-survey2015.pdf
March 01, 2015 - • Explains things in a way that is
easy to understand
• Listens carefully • Listens carefully
• Gives … easy to understand
instructions
Moved to supplemental item set … instructions” is similar to ”Explains things in a way that is easy to understand.” … In the last 12 months, how often did this
provider explain things in a way that was easy
to understand … In the last 12 months, how often did this provider explain things in
a way that was easy to understand
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www.qualitymeasures.ahrq.gov/talkingquality/translate/labels/measures.html
July 01, 2016 - Consumers needed longer phrases like “Getting care quickly” and “Getting care when you need it” to understand … In some data presentations, the label alone will be enough information for users to understand the data
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/improve/program-part1-slides.pptx
November 01, 2019 - Antibiotic Use – Acute care
Objectives
By the end of this presentation, participants will be able to—
Understand … the key personnel involved in developing an Antibiotic Stewardship Program (ASP)
Understand how to work … with a senior executive to further program goals
Understand the importance of and approaches to developing
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/staff-survey-6mon-post-intervention-nw.pdf
August 23, 2018 - The next three questions help us understand your perceptions of how your practice addresses patients’ … Your anonymous responses will be used in aggregate with others to help better understand your practice
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/common-cold-slides.pptx
September 01, 2022 - Does my patient understand what to expect and the
followup plan? … You could respond:
“I understand that you have important commitments this weekend, but antibiotics … Does my patient understand what to expect and the followup plan? … could harm patients
When talking to patients, focus on—
Acknowledgment of their symptoms and that you understand