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Showing results for "understand".

21. Domain: Understandability | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/health-literacy/patient-education/pemat3.html
    November 01, 2020 - evident from a statement (written or oral) at the beginning of a material: This material will help you understand

22. Health Literacy Improvement Tools | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/health-literacy/improve/index.html
    March 01, 2024 - Tools and Resources Health literate healthcare organizations make it easier for people to navigate, understand … create a My Medicines List , the Pharmacy Health Literacy Assessment Tool & User's Guide ,  easy-to-understand … The RED Toolkit includes templates for easy-to-understand discharge instructions and post-discharge telephone … AHRQ's Easy-to-Understand Telehealth Consent Form AHRQ's telehealth consent resources include a  … sample telehealth consent form  (Word, 27 KB) that is easy to understand and how-to guidance for clinicians

23. How to Obtain Consent for Telehealth | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/health-literacy/improve/informed-consent/obtain.html
    September 01, 2020 - forms is to document that a discussion took place and that the patient was informed and was able to understand … Use easy-to-understand language. Use the teach-back method to confirm patient understanding. … To make sure I’m doing a good job, I ask every patient to tell me what you understand about telehealth … and "Do you understand?" Offer to read the form aloud to all patients.

24. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=10
    March 19, 2024 - Health literacy P-HL21 Information from customer service was easy to understand … P-HL18 Explanation of blood test, x-ray, or other test was easy to understand … Plan Health literacy P-HL6 Personal doctor gave easy to understand … Plan Health literacy P-HL14 Personal doctor gave easy to understand … Plan Health literacy P-HL15 Personal doctor gave easy to understand

25. Why Does the Writing in a Health Care Quality Report Matter? | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/talkingquality/resources/writing/good-writing.html
    July 01, 2011 - Information is clear if the audience for that information can understand it. … in background knowledge, literacy skills, and other characteristics that affect how easily they can understand … reading skills of consumers suggests that a large number of American adults would struggle to read and understand … audience, you may want to consider recruiting and training people who can help members of your audience understand … Write Text That’s Easy for Your Audience To Understand Tip 2.

26. Learn Module Alternate Text | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/hai/cusp/modules/learn/alt-text.html
    April 01, 2013 - Identify Defects Through Sensemaking Understand the Science of Safety Step 3. … Identify Defects Through Sensemaking Understand the Science of Safety The CUSP Toolkit modules … Define the problem’ links to CUSP modules ‘Identify Defects through Sensemaking’ and ‘Understand the … ‘Design an intervention’ links to CUSP modules ‘Identify Defects Through Sensemaking’ and ‘Understand … Understand the Science of Safety Step 8. Develop a communication plan.

27. Strategy 2: Communicating to Improve Quality (Tool 2) (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_2_ComTipsBroch_508.pdf
    May 24, 2013 - Let doctors and nurses know right away if there is something you do not understand. … You can say, “I’m not sure I understand what you just said. Can you tell me again?” … Keep asking until you understand. … If you got an answer but still do not understand, please ask again. … what your doctors and nurses tell you Tip 3: Ask questions until you understand the answers

28. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=6&search_api_fulltext=&sort=asc
    Information about how much patient would have to pay for special services or equipment was easy to understand … P-HL34 Information about how much patient would have to pay for medicines was easy to understand … Health literacy P-HL21 Information from customer service was easy to understand … H-HL35 Information from hospital staff about taking care of self at home was easy to understand … literacy P-HL54 Information on the health plan's Website was easy to understand

29. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=16&search_api_fulltext=&sort=asc
    Plan Health literacy P-HL14 Personal doctor gave easy to understand … Plan Health literacy P-HL15 Personal doctor gave easy to understand … P-HL18 Explanation of blood test, x-ray, or other test was easy to understand … Health literacy P-HL21 Information from customer service was easy to understand … Health literacy P-HL29 Coverage and benefits information was easy to understand

30. Translate Health Care Quality Data Into Usable Information | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/talkingquality/translate/index.html
    February 01, 2016 - The job of report sponsors is to present scores in a way that makes them engaging, easy to understand … approaches for developing valid and reliable scores that are fair to providers and easy for people to understand … that translate medical terminology into plain English, and provide other information to help users understand … Understand how to organize measures and scores into digestible quantities and help people quickly get

31. Topic: Word Choice & Style | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/health-literacy/patient-education/pemat4.html
    November 01, 2020 -        Agree = 1 Explanation The material should use common, everyday language that would be easy to understand … than a few abbreviations or acronyms, even if they are spelled out, the material will be difficult to understand … The explanation of a medical term should also be easy to understand. … The active voice is preferable to the passive voice because it is easier to understand.

32. Appendix 5: Health Literacy Assessment Facilitator's Guide for Patient Focus Groups | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/health-literacy/improve/pharmacy/guide/app-5.html
    September 01, 2020 - Feel free to ask me questions if you don't understand something. … Do the signs help you understand what you are supposed to do? … Doctors and pharmacists often use medical words that patients may not understand. … Has a pharmacist ever asked you if you understand what she or he has told you? … How easy or hard are the forms used in the pharmacy to understand and fill out?

33. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=20
    March 19, 2024 - Hospital Health literacy H-HL3 Nurses hard to understand … Health literacy H-HL4 Nurses used medical words patient did not understand … Hospital Health literacy H-HL10 Doctors hard to understand … Health literacy H-HL11 Doctors used medical words patient did not understand … H-HL21 Explanation of blood test, x-ray, or other test was easy to understand

34. SHARE Approach Workshop Curriculum | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/mod3-guide.html
    September 01, 2020 - When do patients need to use and understand health numbers?       Slide 44. … Patients need to understand numbers when:       Slide 45. … Patients need to understand numbers when:       Slide 46. … Present numbers in a way your patients can understand—Read aloud       Slide 48. … Make sure you present the information in a way your patients understand.

35. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=17&search_api_fulltext=&sort=desc
    P-HL11 Instructions about specific illness or health condition were easy to understand … literacy P-HL54 Information on the health plan's Website was easy to understand … Health literacy P-HL21 Information from customer service was easy to understand … Information about how much patient would have to pay for special services or equipment was easy to understand … P-HL40 Information about how to make a complaint to the health plan was easy to understand

36. Step 3: Talk With Your Doctor | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/questions/resources/diagnosis/step3.html
    November 01, 2020 - This person can help ask questions, take notes, and help you remember and understand everything once … Keep asking until you understand the answers. … If you do not, your doctor may think you understand everything that is said. … Ask your doctor to draw pictures if that will help you understand something. Take notes. … Make sure you understand what will happen if you need surgery.

37. Understand the Science of Safety for Perinatal Safety | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/understand-sci-slides.html
    July 01, 2023 - Hospital Labor and Delivery Units Perinatal Safety Toolkit Toolkit Pillars Understand … Patient Safety News and Events Education & Training Resources Understand … AHRQ Safety Program for Perinatal Care Slide 1: AHRQ Safety Program for Perinatal Care Understand … Slide 16: Understand the Science of Safety: What the Team Must Do Develop a plan so all staff on … your unit view the Understand the Science of Safety videos Track staff participation in viewing the

38. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=7&search_api_fulltext=&sort=asc
    Sort descending C-HL2 Provider used medical words patient did not understand … Clinician & Group Health literacy C-HL7 Provider gave easy to understand … Clinician & Group Health literacy C-HL15 Provider gave easy to understand … C-HL19 Explanation of blood test, x-ray, or other test was easy to understand … literacy C-HL20 Results of blood test, x-ray, or other test were easy to understand

39. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=8&search_api_fulltext=&sort=asc
    Health literacy P-HL2 Personal doctor used medical words patient did not understand … Plan Health literacy P-HL6 Personal doctor gave easy to understand … Plan Health literacy P-HL14 Personal doctor gave easy to understand … Plan Health literacy P-HL15 Personal doctor gave easy to understand … P-HL18 Explanation of blood test, x-ray, or other test was easy to understand

40. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=18&search_api_fulltext=&sort=desc
    Topics Sort ascending P-HL14 Personal doctor gave easy to understand … Plan Health literacy P-HL15 Personal doctor gave easy to understand … P-HL18 Explanation of blood test, x-ray, or other test was easy to understand … Health literacy P-HL21 Information from customer service was easy to understand … Health literacy P-HL29 Coverage and benefits information was easy to understand