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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/talkingquality/resources/podcasts_webinars/Rating_the_Raters_2011_06_15_Transcript.pdf
January 01, 2011 - Fifth is
information to help make decisions; do they have contextual information that helps
people understand … And there’s little
effort in many of the sites to help people understand overall which particular groups … People, I think, increasingly understand that
a lot of health care is going to come out of their own … Lise Rybowski
Now I understand that IPI has a new project; I wanted to ask you a little bit about that … You’re developing tip sheets, right, for consumers to help them understand what they
can do if they
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www.qualitymeasures.ahrq.gov/health-literacy/patient-education/pemat.html
November 01, 2020 - It is designed as a guide to help determine whether patients will be able to understand and act on information … and A/V) Topic: Use of Numbers
Item 6: Numbers appearing in the material are clear and easy to understand
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/nhguide/6_TK1_T2-Talking_with_Residents_Family_Members_Final.pdf
October 01, 2016 - .
– I understand that it may be difficult to wait. … – Watchful waiting is still caring for and treating your family member.
– I understand that it may … Engage Residents, Family Family Toolkit/Tool 2 4
• Before taking an antibiotic, it is important to understand … is important
to discuss the possible harms so that you and your family member are aware of them and
understand … For these family members and
the resident, it will be important to close the loop to make sure they understand
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www.qualitymeasures.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/pf-engagement-fac-notes.html
May 01, 2017 - It will then discuss how to understand and measure engagement in your facility. … Patients may not understand the roles of different staff performing their surgery/procedure. … Professional Norms and Experiences
If the provider has not had experience in or does not understand … Help the patient and family understand the health condition, procedure, and next steps in their care … by checking to see if things were explained well and if the patient and family understand.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-emergency-dept-webinar-analysis.pdf
October 14, 2020 - Examples
“During this emergency room visit, how often did
nurses explain things in a way you could
understand … Example: “During this emergency room visit, how often
did nurses explain things in a way you could
understand
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=23
March 18, 2024 - N-INF3
Cancer treatment team explained results in a way that was easy for patient to understand … N-INF5
Explanation of what that medicine was for was easy for patient to understand
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www.qualitymeasures.ahrq.gov/data/apcd/backgroundrpt/intro.html
April 01, 2017 - to rise, more stakeholders are calling for such measures to be used as part of value assessments, to understand … as they assume greater financial responsibility. 4
Local data aggregated into APCDs can be used to understand … landscape: The goal of the environmental scan was to assess potential use cases for APCD measures and to understand
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/talkingquality/resources/checklist/checklist-explain-and-motivate.pdf
December 26, 2018 - • A simple framework can help your readers understand quality information, which is new and complex … What do you want your audience to understand about the health care organizations included in
your report … • Another option is to offer information that helps consumers understand health care costs and how … Using Information
7
• Which individuals or organizations may be available to help your audience understand
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=17&search_api_fulltext=&sort=asc
P-HL34
Information about how much patient would have to pay for medicines was easy to understand … P-HL40
Information about how to make a complaint to the health plan was easy to understand … Information about how much patient would have to pay for special services or equipment was easy to understand
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=18&search_api_fulltext=&sort=asc
Health literacy
P-HL50
Information about how to stay healthy was easy to understand … literacy
P-HL54
Information on the health plan's Website was easy to understand … Plan
Health literacy
P-HL6
Personal doctor gave easy to understand
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=16&search_api_fulltext=&sort=asc
Clinician & Group
Health literacy
C-HL7
Provider gave easy to understand … Clinician & Group
Health literacy
C-HL15
Provider gave easy to understand … Clinician & Group
Health literacy
C-HL16
Provider gave easy to understand
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=14&search_api_fulltext=&sort=asc
Plan
Health literacy
P-HL6
Personal doctor gave easy to understand … Plan
Health literacy
P-HL14
Personal doctor gave easy to understand … Plan
Health literacy
P-HL15
Personal doctor gave easy to understand
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/surgical/about/survey-measures.html
April 01, 2018 - Q4 Before your surgery, did anyone in this surgeon's office give you easy to understand instructions … Q28 Did anyone in this surgeon's office give you easy to understand instructions about what to … Q22 Did this anesthesiologist answer your questions in a way that was easy to understand?
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www.qualitymeasures.ahrq.gov/ncepcr/research-transform-primary-care/transform/index.html
September 01, 2015 - AHRQ has invested more than $12 million and funded three grant initiatives to better understand the challenges … Transforming Primary Care Practice (TPC) grants were funded to understand the "natural experiments" … The evidence generated from this initiative has formed a solid foundation to understand and assist with
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www.qualitymeasures.ahrq.gov/talkingquality/resources/index.html
September 01, 2019 - Designing a Quality Report
Learn how to use design to draw people in and help them understand and interpret … you can use the cognitive testing to elicit audience feedback that will make your report easier to understand
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/topics/DxSafety-March2019-MeetingNotes.pdf
March 08, 2019 - Secretary for Health
VA Department of Veterans Affairs
The aims of this first meeting were to: (1) understand … Disseminating health information to patients (e.g., Medline Plus or
Genetic Home Reference to help patients understand
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/effects-costs-enrollees-vonglahn-20120101-transcript.pdf
January 23, 2012 - So most importantly was this notion of let’s help people understand two key aspects of the health
plan … We better understand now that it’s
masking differences in members’ experiences. … That it’s important to understand that people who are
having these experiences of paying claims and … the apples-to-apples on that price, or on the back end, to pay my share of the cost and to
understand … So I think employers need to
better understand that and better educate themselves and the workplace
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www.qualitymeasures.ahrq.gov/pqmp/implementation-qi/toolkit/asthma/qi-strategies.html
July 01, 2021 - Assembling an interprofessional team to understand key stakeholder priorities and readiness coupled with … Phase 2—Deep Dive to Understand Pediatric ED Use
When primary care practices have successfully engaged … This phase involves a retrospective review process in primary care to understand the ‘population’ of … Taking a deep dive to understand the reasons patients are using the ED for pediatric asthma care involves … Using a flowchart to understand the processes in which the problems occur can be helpful, especially
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/tools/tool-7/share-tool7.pdf
April 01, 2014 - for effective shared decisionmaking
Providers striving to deliver high-quality care to all patients understand … Recognize
and understand that the meaning or value of health prevention,
intervention, and treatment … ask
patients or family members
to convey the information in
their own words to make sure
they understand … Learn about and understand the
principles and practices of cultural
competence and begin applying
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/sustainability-plan.pdf
June 01, 2021 - It is important to understand and communicate the limitations with certain
measures. … Culture of
Improvement and
Deeply Engaged
Staff
• Do clinical staff understand and know
their role … • Does the Antibiotic Stewardship Team
understand their role in the program? … • Does your team understand the
importance of periodically reviewing
the educational toolkit to refresh … Review Form to practice the Four
Moments of antibiotic prescribing on 5–10
residents each month to understand