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www.innovations.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/understand-sci-slides.html
July 01, 2023 - Hospital Labor and Delivery Units
Perinatal Safety Toolkit
Toolkit Pillars
Understand … Patient Safety News and Events
Education & Training
Resources
Understand … AHRQ Safety Program for Perinatal Care
Slide 1: AHRQ Safety Program for Perinatal Care
Understand … Slide 16: Understand the Science of Safety: What the Team Must Do
Develop a plan so all staff on … your unit view the Understand the Science of Safety videos
Track staff participation in viewing the
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www.innovations.ahrq.gov/hai/tools/surgery/guide-surg-comp.html
December 01, 2017 - Site Infection Investigation Tool ( Word , 1.8 MB)
This tool will help your safety program team understand … Surgical Skin Preparation Audit Tool ( Word , 1.57 MB)
This tool will help your team understand how … Antibiotic Audit Tool ( Word , 1.6 MB)
This tool will help your safety program team understand how … Normothermia Audit Tool ( Word , 1.59 MB)
This tool will help your safety program team understand … Additional Resources
Barrier Identification and Mitigation Tool ( Word , 1.73 MB)
Understand where
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www.innovations.ahrq.gov/health-literacy/about/index.html
January 01, 2024 - started to take responsibility to ensure that everyone, especially the vulnerable, is able to find, understand … Personal Health Literacy is the degree to which individuals have the ability to find, understand, and … Organizational Health Literacy is the degree to which organizations equitably enable individuals to find, understand
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www.innovations.ahrq.gov/health-literacy/patient-education/index.html
January 01, 2024 - Sign up: Health Literacy and Shared Decision Making updates
Healthcare works best when patients understand … However, materials are frequently difficult for patients and families to understand. … Make improvements by:
Developing a process to Assess, Select, and Create Easy-to-Understand Materials … strategy to ensure that you have explained information clearly so that patients and their families understand … modules--teach strategies that healthcare organizations and care teams can use to ensure that people understand
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www.innovations.ahrq.gov/talkingquality/explain/communicate/framework.html
December 01, 2022 - public may not have a clear “mental model” of healthcare quality, which can make it hard for them to understand … To overcome these common barriers, you can provide a simple framework that will help people understand … Consumers seem to understand the following three phrases, which address virtually all of the measures
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www.innovations.ahrq.gov/talkingquality/translate/display/index.html
May 01, 2019 - It also needs to be accurate and easy to understand. … The golden rule of chart design is as follows: If people need a lot of explanation to understand your … The ability of consumers to understand and interpret the symbols will play a large role in determining … People generally understand that more symbols—for example, more stars—convey better performance. … Limit the Size of Tables
Anyone who has tried to understand a table that shows the benefits offered
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www.innovations.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-healthlit-items.html
October 01, 2023 - During this hospital stay, how often did nurses use medical words you did not understand?
… During this hospital stay, how often did doctors use medical words you did not understand?
… How often was the explanation of what the test was for easy to understand?
… How often were the results of your blood test, x-ray, or other test easy to understand?
… Was this information about how to take care of yourself at home easy to understand?
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www.innovations.ahrq.gov/health-literacy/professional-training/informed-choice.html
May 01, 2023 - Professionals
Sign up: Health Literacy and Cultural Competence updates
Many individuals do not understand … , engaging communication strategies that hospitals and clinical teams can use to ensure that people understand … What to consider when establishing libraries of easy-to-understand informed consent forms and high quality
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www.innovations.ahrq.gov/health-literacy/improve/precautions/index.html
March 01, 2024 - Toolkit offers evidence-based guidance to help healthcare providers make health information easier to understand … Organizational Health Literacy is the degree to which organizations equitably enable individuals to find, understand … Personal Health Literacy is the degree to which individuals have the ability to find, understand, and … universal precautions—the structuring of health information and services in ways that everyone can understand
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www.innovations.ahrq.gov/hai/cusp/modules/index.html
August 01, 2019 - Modules
Learn About CUSP
Assemble the Team
Engage the Senior Executive
Understand … Understand the Science of Safety
The Understand the Science of Safety module of the CUSP Toolkit … Family Engagement module of the CUSP Toolkit focuses on making sure patients and their family members understand
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www.innovations.ahrq.gov/health-literacy/professional-training/informed-choice/guide.html
September 01, 2020 - Was the explanation about what might go wrong and how likely it was easy to understand? … Was the description of your other options easy to understand? … How easy was the form to understand? … 1 |___| Very hard to understand. 2 |___| Somewhat hard to understand. 3 |___| Somewhat easy to understand … . 4 |___| Very easy to understand.
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-tables-15-16.pdf
March 12, 2018 - Messaging
Appropriate written visit summary content
Written visit summary was useful and easy
to understand … Appropriate written hospitalization summary
content
Written hospitalization summary was easy to
understand … Appropriate written visit summary content
Written visit summary was useful and easy FECC-10 86.7 88.4
to understand … summary FECC-12 89.8 85.5
content
Written hospitalization summary was easy to FECC-13 92.1 92.2
understand
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www.innovations.ahrq.gov/news/blog/ahrqviews/health-literacy-objectives.html
October 01, 2021 - Organizational Health Literacy is the degree to which organizations equitably enable individuals to find, understand … Teaching providers to listen, be respectful, and use easy-to-understand language is an important first … literacy is a prerequisite to achieving shared decision making since people need to be able to access, understand … medical decisions for them, people may be more likely to want to participate in decisions when they understand
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-tables-13-14.pdf
March 09, 2018 - written visit summary content FECC-9 81.0 82.1
Written visit summary was useful and easy
to understand … hospitalization
summary content
FECC-12
91.7 88.2
Written hospitalization summary was easy
to understand … Appropriate written visit summary content FECC-9 80.7 82.2
Written visit summary was useful and easy
to understand … Written hospitalization summary was easy to
understand
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www.innovations.ahrq.gov/news/newsroom/case-studies/201905.html
September 01, 2019 - used three AHRQ tools as the basis for developing a multimedia decision aid to help patients fully understand … Patient Educational Materials Assessment Tool Guide , was found to be more effective in helping patients understand … For patients undergoing a PICC procedure, for example, the informed consent process helps them understand … to review informed consent materials with medical jargon and language “that made it really hard to understand
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www.innovations.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/learn-about-cusp-slides.html
July 01, 2023 - Understand the Science of Safety.
Sensemaking and Learn From Defects. … Understand the Science of Safety
Step 2. Create a guiding coalition. … Understand the Science of Safety
Identify Defects Through Sensemaking
Image: TeamSTEPPS penguin … Identify Defects Through Sensemaking
Understand the Science of Safety
Step 3. … Understand the Science of Safety
Step 8. Develop a communication plan.
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www.innovations.ahrq.gov/health-literacy/publications/ten-attributes.html
January 01, 2024 - Decision Making updates
Health literate healthcare organizations make it easier for people to navigate, understand … Designs and distributes print, audiovisual, and social media content that is easy to understand and act … Health literate healthcare organizations make it easy to find and understand health information, find … Designs and distributes print, audiovisual, and social media content that is easy to understand and act … systems with Attribute #8 include:
Address Language Differences
Assess, Select, and Create Easy-to-Understand
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/about-hospital-health-literacy-item-set.pdf
October 30, 2017 - For example, you may want to better understand what is influencing
patients’ experiences with communication … H-HL3 Nurses hard to understand because of the way they spoke patient’s
language
H-HL4 Nurses used … medical words patient did not understand
H-HL5 Nurses talked too fast
H-HL6 Nurses interrupted … H-HL10 Doctors hard to understand because of the way they spoke patient’s
language
H-HL11 Doctors … used medical words patient did not understand
H-HL12 Doctors talked too fast
H-HL13 Doctors used
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www.innovations.ahrq.gov/talkingquality/resources/writing/tip7.html
November 01, 2019 - audience are the ones who will decide whether your report card is worth reading, and whether they can understand … not helpful to ask people direct questions about comprehension, such as “How hard or easy was it to understand … You can’t take their answer at face value, because they might think they understand but be mistaken. … Write Text That’s Easy for Your Audience To Understand
Tip 2.
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-tables-11-12.pdf
March 09, 2018 - 78.7
content
Written visit summary was useful FECC-10 86.0 87.8 87.2 85.2
and easy to understand … summary content
Written hospitalization summary FECC-13 93.1 92.5 85.7 92.3
was easy to understand … Messaging
Appropriate written visit
summary content
Written visit summary was
useful and easy to understand … Written hospitalization
summary was easy to
understand