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www.innovations.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-SOPS_101_Webcast-INTRO.pdf
February 19, 2020 - Understanding SOPS Surveys: A Primer for New Users (Webcast) - Introduction
Understanding SOPS Surveys: A Primer for New
Users
Webcast
February 19, 2020
2:00-2:50 PM ET
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/06-SOPS_101_Webcast-CLOSING.pdf
March 03, 2020 - Understanding SOPS Surveys: A Primer for New Users (Webcast) - Closing
Questions & Answers
53
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evaluation
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-ginsberg.pdf
September 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Ginsberg
AHRQ’s Surveys on Patient Safety Culture™
(SOPS®) Program
Caren Ginsberg, Ph.D.
Center for Quality Improvement and Patient Safety, AHRQ
Agency for Healthcare Research and Quality
• AHRQ is:
► A research and science-based agency of the US Departme…
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-101-infographic.pdf
February 01, 2019 - Understanding CAHPS® Surveys: A Primer for New Users Infographic
Understanding CAHPS® Surveys:
A Primer for New Users
A Webcast on January 8, 2019
CAHPS: Consumer Assessment of Healthcare Providers and Systems
The CAHPS Program
Goal of AHRQ's CAHPS program: Advancing knowledge, measurement, and
improvement of pat…
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www.innovations.ahrq.gov/health-literacy/improve/precautions/tool16.html
February 01, 2024 - Directions, and Examples
Raise Awareness: Tool 3
Health Literacy: Making it Easier for Patients To Find, Understand … Tool 9
Language Access Resources
Consider Culture: Tool 10
Assess, Select, and Create Easy-to-Understand … Helping patients understand and remember their medicines increases the chances they will take the medicines
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-disclosure-checklist.pdf
April 01, 2016 - Tell the patient/family that the organization will conduct an Event Investigation and Analysis to
understand … ■ Explain what happened in a way that is easy to understand.
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-table-1-tech-specs.pdf
March 09, 2018 - their child’s
MP’s office (as identified in IE2)
should report that the summary:
IE3a Was easy to understand … in indicator IE5) should
report that the information
contained in the visit summary was
easy to understand … allergies”, not drug allergies
specifically)
Q23e
Q23f
Q23g
Q24 (Hospital stay summary
easy to understand … child’s
school to make sure they
understood how child’s
condition affected ability to
learn, understand
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www.innovations.ahrq.gov/pqmp/implementation-qi/roadmap/index.html
September 01, 2021 - Using an implementation science approach, the second phase of the PQMP project seeks to understand the … In order to better understand your context, see the link below to a self-study exercise on contextual … which allows you to visually plot your performance data over time in a graph or chart to see and better understand
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www.innovations.ahrq.gov/talkingquality/resources/writing/guidelines.html
September 01, 2019 - Can Consumers Understand Managed Care Report Cards? Managed Care Interface 1998; 11(11): 91-95. … Write Text That’s Easy for Your Audience To Understand
Tip 2.
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www.innovations.ahrq.gov/health-literacy/improve/precautions/guide/spoken.html
September 01, 2020 - Patients who are struggling to understand how to take the right dose of medicine at the right time may … Use teach-back to determine whether patients understand. … Embarrassment may prevent patients from admitting that they don't understand, so staff may need to call … Ensure staff understand that untrained interpreters are more likely to make clinically significant mistakes … Tool 11: Assess, Select, and Create Easy-to-Understand Materials
Consider whether there are cultural
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/measures-american-indian-809.pdf
December 11, 2017 - How Well Health Professionals Communicate
Q36 Provider explained things in a way that was easy to understand … enough time with patient
Q41
Provider explained the purpose of medicines in a way that was
easy to understand … Q43
Provider explained in a way that was easy to understand what to
do if illness or health condition … blood test, x-ray, or other test
Q46
Provider explained test results in a way that was easy to
understand
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www.innovations.ahrq.gov/learning-health-systems/building-workforce.html
May 01, 2022 - To understand how health systems operate and how to apply systems theory to research and implementation … awareness of the value and limitations of sub-group analyses in LHS research and improvement activities to understand … Systems Science Competency Domain
Domain Definition: To understand how health systems operate and … Competencies
Demonstrate knowledge of how systems theories can be used to understand how the interactions
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www.innovations.ahrq.gov/hai/tools/clabsi-cauti-icu/index.html
March 01, 2023 - Toolkit for Preventing CLABSI and CAUTI in ICUs
Today’s intensive care unit (ICU) teams understand … Access the materials in one of three ways:
Assess Looking to understand your ICU's current clinical
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www.innovations.ahrq.gov/talkingquality/translate/presentation.html
April 01, 2016 - Only a small fraction of Americans can easily read complex tables or understand the words typically used … Most people who are confused or overwhelmed by a report will not even try to understand it.
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www.innovations.ahrq.gov/sops/events/webinars/sops-primer.121520.html
December 01, 2023 - Skip to main content
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-141-written-statement.pdf
June 28, 2017 - In addition, we understand that
AHRQ expects that measures and full measure specifications will be made
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www.innovations.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-4.html
November 01, 2020 - Understand risk and probability. … That's because patients need information they understand in order to make an informed choice.
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www.innovations.ahrq.gov/cpi/about/mission/ahrq-fy2017-conf-spending.html
January 01, 2018 - This meeting provided the foundation and helped develop an agenda for the AHRQ Research Conference to understand … how health care professionals and organizations in the United States currently understand the concept
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www.innovations.ahrq.gov/patient-safety/index.html
January 01, 2024 - Areas of Interest
Diagnostic Safety and Quality
Funding research to better understand … Learn About Patient Safety
Research-based tools to get your team on board and help them understand
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/dxsafety-probabilistic-thinking.pdf
September 01, 2022 - history
and exam
for adjusting
pretest
Adjust
probability
to obtain
post-test
probability
Understand … test and
treatment
thresholds
Understand
chance of
benefts and
harms of tests
Provide easily … to the variety of critical quantitative data that is currently difficult to obtain and intuitively
understand … In addition, they need to understand how to adjust
probability based on test results, whether those