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1221. Slide 1
      www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module9/9_ts_office_mgmt.pptx
      January 20, 2006 - Implementing Changes (TeamSTEPPS), Spreading Changes CUSP: Assemble the Team, Engage the Senior Executive, Understand

1222. Measure: Attention Deficit Hyperactivity Disorder (ADHD) - Measure of Chronic Care Followup (pdf file)
      www.innovations.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/chipra-1416-p005-3-ef.pdf
      October 01, 2015 - Measure: Attention Deficit Hyperactivity Disorder (ADHD) - Measure of Chronic Care Followup Measure Fact Sheet – The AHRQ-CMS Pediatric Quality Measures Program (PQMP) Measure: Attention Deficit Hyperactivity Disorder (ADHD) --- Measure of Chronic Care Followup Measu…

1223. Patient and Family Engagement for Perinatal Safety | Agency for Healthcare Research and Quality
      www.innovations.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/pf-engagement-slides.html
      July 01, 2023 - Know how the hospital works and how to achieve results Are strangers in this environment Don't understand … a Doula Doulas can help increase patient and family engagement by— Helping clinicians better understand

1224. Change Management (Instructor Guide) (pdf file)
      www.innovations.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module8/ts2-0ltc_module8_ig_chmgmt.pdf
      June 09, 2017 - Make sure as many others as possible understand and accept the vision and the strategy. … Unless individuals understand the urgency of a situation, complacency sets in and change becomes very … In addition, everyone involved must both understand and accept the vision and strategy.

1225. Strategy 4: IDEA Discharge Planning (Tool 2a) (pdf file)
      www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2a_IDEAL_Checklist_508.pdf
      May 22, 2013 - • Ask questions until you understand and get the answers you need.

1226. Module 1: Using the Comprehensive Long-Term Care Safety Modules: Applying Safety Principles | Agency for Healthcare Research and Quality
      www.innovations.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module1/mod1-slides.html
      March 01, 2017 - Understanding Just Culture 1 Image: Click the video icon to view the video Video available at Understand

1227. Spotlight on Illinois -- The National Evaluation of the CHIPRA Quality Demonstration Grant Program (pdf file)
      www.innovations.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/statesummaries/chipra-750-illinois-state-snapshot.pdf
      January 01, 2018 - Spotlight on Illinois -- The National Evaluation of the CHIPRA Quality Demonstration Grant Program January 2018 This brief highlights the major strategies, lessons learned, and outcomes from Illinois’s experience from February 2010 to February 2016 with the quality demonstration funded by the Centers for Medicare…

1228. Distributed Cognition and the Role of Nurses in Diagnostic Safety in the Emergency Department (pdf file)
      www.innovations.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/distributed-cognition-er-nurses.pdf
      August 01, 2022 - to considerations of how situativity theories (including distributed cognition) could be applied to understand … maintains that to fully appreciate how information flows across people, places, and time, we need to understand … inductive approach, aggregating specific observations to make ever broader categories of information to understand … Using cognitive artifacts to understand distributed cognition.

1229. Implementing the New CAHPS Protocol for Obtaining Patient Comments About Their Care (pdf file)
      www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/implementing-new-protocol-transcript.pdf
      October 01, 2018 - Here’s what Atul Gawande says, A few conclusions become clear when we understand this, there’s cruel … questions and provide additional information that you can’t get with a closed ended question that helps understand … We’re looking for comments that are meaningful in that other people can really understand the story when … how can the narrative information be reported to our leadership in ways that are not only easy to understand … the actual comments, but can you just say, hey, we’ve had 200 comments about wait times; I want to understand

1230. How are CHIPRA quality demonstration States supporting the use of care coordinators? Evaluation Highlight No. 9 (pdf file)
      www.innovations.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/highlight09.pdf
      September 08, 2015 - States helped practices understand how care coordinators can be of value The CHIPRA quality demonstration … conditions: (1) when clinicians and administrators value their contributions and (2) when practices understand … This information (1) made it easier for practices to understand the key functions and benefits of care

1231. 2018 CAHPS Health Plan Survey Database Chartbook (pdf file)
      www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_hpchartbook.pdf
      January 01, 2018 - 4% 10% 86% 53,327 Child’s personal doctor explained thing in a way that was easy for child to understand … comments 3% 11% 86% 8,984 Child’s personal doctor explained thing in a way that was easy for child to understand … In the last 6 months, how often did your personal doctor explain things in a way that was easy to understand … did your child’s personal doctor explain things about your child’s health in a way that was easy to understand … how often did your child’s personal doctor explain things in a way that was easy for your child to understand

1232. Section 1, FECC Survey—Telephone Interview Version (pdf file)
      www.innovations.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-phone-interview.pdf
      March 09, 2018 - months, how often was the written visit summary you got from the main provider’s office easy to understand … DON’T KNOW 9 = REFUSED Was the information in the written hospital stay summary you got easy to understand … make sure they understood how your child’s health condition affected his or her ability to learn, understand

1233. Specific Tools To Support Change (pdf file)
      www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/g2_combo_specifictoolstosupportchange.pdf
      January 01, 2011 - Chart Flowchart Flowcharts allow you to draw a picture of the way a process works so that you can understand … Scatter diagrams help teams identify and understand cause-effect relationships. … sixth patient for one week; the next eight patients) is a simple and efficient way to help a team understand … for Healthcare Improvement Guide Walk-Through Tool Walk-throughs enable providers to better understand … use them to pinpoint certain areas of interest (e.g., did the patients find the new form easy to understand

1234. Lesson 4: Summary: Putting It All Together
      www.innovations.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module7.pptx
      March 07, 2019 - The AHRQ Practice Facilitation Handbook, found on the AHRQ Web site, can help you understand the basic … These coaches on the Change Team are people who understand how TeamSTEPPS can be used on a daily basis

1235. Making Informed Consent an Informed Choice: Training for Health Care Leaders (pdf file)
      www.innovations.ahrq.gov/sites/default/files/wysiwyg/health-literacy/professional-training/training-for-health-care-leaders.pdf
      January 01, 2014 - Stop the line (i.e., halt any activity that could cause harm) if it appears that the patient did not understand … AHRQ Tool 11: Assess, Select, and Create Easy-to-Understand Materials (AHRQ Health Literacy Universal

1236. Issue Brief - Telediagnosis for Acute Care: Implications for the Quality and Safety of Diagnosis (pdf file)
      www.innovations.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/telediagnosis.pdf
      August 03, 2020 - electronic tools to deliver health services may not enhance a patient’s ability to obtain, process, and understand … that only focus on access issues and ignore how individuals in vulnerable populations process and understand

1237. Strategies for Improving Patient Experience with Ambulatory Care: Service Recovery Programs (pdf file)
      www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6-p.pdf
      November 02, 2017 - Read the axioms of service recovery in the box below for an overview of what employees need to understand … researchers have developed what they term the “axioms of service recovery.”1 The more your staff understand … happens to disrupt trust, reconnecting with the patient or member in a personal way that conveys you understand

1238. AHRQ Safety Program for Perinatal Care: Shadowing Another Professional Tool (doc file)
      www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/supporting/professional-tool.docx
      May 01, 2017 - However, health care providers often do not understand other disciplines’ daily responsibilities, teamwork

1239. Strategy 4: IDEA Discharge Planning (Tool 4) (pdf file)
      www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_4_PPT_508.pdf
      May 22, 2013 - they need to know when they are home • Have limited time for discharge planning • May not understand

1240. Office-Based Teams Instructor Guide
      www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module8/8_ts_office_teach-ig.pptx
      January 20, 2006 - DISCUSSION: What is the tool that the coaches in this video use to understand their problem about SBAR … This person may entirely understand CUS in theory but may not put it into action. … EXERCISE: Discuss the types of questions a coach might ask to help him or her understand why someone