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www.cpsi.ahrq.gov/health-literacy/improve/precautions/index.html
March 01, 2024 - Toolkit offers evidence-based guidance to help healthcare providers make health information easier to understand … Organizational Health Literacy is the degree to which organizations equitably enable individuals to find, understand … Personal Health Literacy is the degree to which individuals have the ability to find, understand, and … universal precautions—the structuring of health information and services in ways that everyone can understand
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www.cpsi.ahrq.gov/hai/cusp/modules/index.html
August 01, 2019 - Modules
Learn About CUSP
Assemble the Team
Engage the Senior Executive
Understand … Understand the Science of Safety
The Understand the Science of Safety module of the CUSP Toolkit … Family Engagement module of the CUSP Toolkit focuses on making sure patients and their family members understand
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www.cpsi.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-healthlit-items-cg-survey30-adult.html
January 01, 2018 - In the last 6 months, how often did this provider use medical words you did not understand? … In the last 6 months, how often did this provider give you easy to understand information about these … In the last 6 months, how often were these instructions easy to understand? … In the last 6 months, how often did this provider give you easy to understand instructions about how … In the last 6 months, how often was the explanation of what the test was for easy to understand?
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_4_Poster_508.pdf
May 24, 2013 - your care
• Ask about and listen to
your concerns
• Explain things in a way that
you can understand … • Make sure you understand what
doctors and nurses tell you. … • Ask questions until you
understand the answers. Make
sure you get the information you
need.
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_4_Poster_508.docx
February 10, 2011 - about your care
0TAsk0T about and listen to
your concerns
0TExplain0T things in a way that
you can understand … Don’t assume we know everything about you.
0TMake sure you understand what doctors and nurses tell you … what they say in
your own words to make sure they explained things well.
0TAsk questions until you understand
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www.cpsi.ahrq.gov/health-literacy/improve/precautions/tool12.html
February 01, 2024 - Directions, and Examples
Raise Awareness: Tool 3
Health Literacy: Making it Easier for Patients To Find, Understand … Tool 9
Language Access Resources
Consider Culture: Tool 10
Assess, Select, and Create Easy-to-Understand … (Go to Tool 11: Assess, Select, and Create Easy-to-Understand Materials for information about assessing … and selecting easy-to-understand materials). … If materials are not easy to understand or act on, work with your vendor to develop strategies to access
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www.cpsi.ahrq.gov/health-literacy/patient-education/pemat8.html
November 01, 2020 - 1
Explanation
The material should use a visual aid whenever it would make the content easier to understand … This also includes using graphic displays to make numeric information easier to understand. … Explanation
For the user to understand the content covered in an illustration or photograph, the image
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www.cpsi.ahrq.gov/news/blog/ahrqviews/health-literacy-objectives.html
October 01, 2021 - Organizational Health Literacy is the degree to which organizations equitably enable individuals to find, understand … Teaching providers to listen, be respectful, and use easy-to-understand language is an important first … literacy is a prerequisite to achieving shared decision making since people need to be able to access, understand … medical decisions for them, people may be more likely to want to participate in decisions when they understand
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/questions/be-engaged.pdf
December 01, 2020 - £ Ask questions to make sure you understand what
your doctor is telling you. … £ If you do not understand your instructions after
you get home, call your doctor.
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www.cpsi.ahrq.gov/news/newsroom/case-studies/201905.html
September 01, 2019 - used three AHRQ tools as the basis for developing a multimedia decision aid to help patients fully understand … Patient Educational Materials Assessment Tool Guide , was found to be more effective in helping patients understand … For patients undergoing a PICC procedure, for example, the informed consent process helps them understand … to review informed consent materials with medical jargon and language “that made it really hard to understand
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www.cpsi.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/learn-about-cusp-slides.html
July 01, 2023 - Understand the Science of Safety.
Sensemaking and Learn From Defects. … Understand the Science of Safety
Step 2. Create a guiding coalition. … Understand the Science of Safety
Identify Defects Through Sensemaking
Image: TeamSTEPPS penguin … Identify Defects Through Sensemaking
Understand the Science of Safety
Step 3. … Understand the Science of Safety
Step 8. Develop a communication plan.
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www.cpsi.ahrq.gov/health-literacy/publications/ten-attributes.html
January 01, 2024 - Decision Making updates
Health literate healthcare organizations make it easier for people to navigate, understand … Designs and distributes print, audiovisual, and social media content that is easy to understand and act … Health literate healthcare organizations make it easy to find and understand health information, find … Designs and distributes print, audiovisual, and social media content that is easy to understand and act … systems with Attribute #8 include:
Address Language Differences
Assess, Select, and Create Easy-to-Understand
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www.cpsi.ahrq.gov/talkingquality/resources/writing/tip7.html
November 01, 2019 - audience are the ones who will decide whether your report card is worth reading, and whether they can understand … not helpful to ask people direct questions about comprehension, such as “How hard or easy was it to understand … You can’t take their answer at face value, because they might think they understand but be mistaken. … Write Text That’s Easy for Your Audience To Understand
Tip 2.
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www.cpsi.ahrq.gov/hai/cauti-tools/cauti-icu/facil-guide/mod1.html
February 01, 2023 - Does he/she understand what the video will be about or why he/she is there? … Although you aren’t required to do this, you might find that it will help you understand how to apply … Potential points for discussion or questions from the learner:
Does the learner understand the term … Slide 4: Scope of the Problem
Narration:
With that in mind, it’s easy to understand why CAUTIs … Note that this term is used often in the training, so you would do well to understand it.
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www.cpsi.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes2.html
August 01, 2022 - It is also important to understand how to engage senior leaders and risk management. … The key elements of a business case include all the essential information to help leaders understand … By helping leaders understand these connections, the leaders are better prepared to commit resources … Helping leaders understand how to connect the CANDOR process with the organization’s safety and quality … In a punitive culture that does not strive to understand potential underlying reasons for behaviors,
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www.cpsi.ahrq.gov/patient-safety/settings/hospital/resource/guide/web2.html
December 01, 2017 - Slide 3: Objectives
Understand 3 ways in which Medicaid readmission patterns are similar to and 3 … Understand the tools available to support this work. … Slide 22: Readmission Review Tool
Purpose:
To understand patient perspective. … To understand root causes.
To understand there are multiple factors. … Better understand "why" patients return.
Identify opportunities for improvement.
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www.cpsi.ahrq.gov/talkingquality/measures/index.html
January 01, 2020 - The information in this section can help report sponsors better understand their options and select measures … Review the Institute of Medicine’s quality assessment framework and learn how frameworks help consumers understand … Types of Quality Measures : Understand how quality measures are classified as representing structure,
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.docx
June 20, 2011 - Make sure you understand these instructions. … That way, you can make sure you understand what you need to do. … If you do not understand, ask your doctor or nurse to explain things more clearly. … Ask questions again until you understand the answers. … Be sure you understand when you need to call for help and who you should call.
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/karen-posey.pdf
April 13, 2016 - • CAHPS Proxy mirror
CAHPS
• Gain deeper insight
• Understand member
feedback at a deeper … level
Develop
• CAHPS is directional;
CAHPS Proxy’s is insightful
• Can understand “why” … • Understand drivers
Operationalize
• “Drivers” shared with business
partners
• The “why
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www.cpsi.ahrq.gov/talkingquality/resources/writing/tip2.html
July 01, 2011 - with background information readers will need and provide definitions of important terms to help them understand … To do this, ask yourself: What do people need to know first to understand the rest of the material in … For example, you understand that quality varies, but you may need to point out that variation to your … Write Text That’s Easy for Your Audience To Understand
Tip 2.