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www.cpsi.ahrq.gov/health-literacy/improve/informed-consent/obtain.html
September 01, 2020 - forms is to document that a discussion took place and that the patient was informed and was able to understand … Use easy-to-understand language.
Use the teach-back method to confirm patient understanding. … To make sure I’m doing a good job, I ask every patient to tell me what you understand about telehealth … and "Do you understand?"
Offer to read the form aloud to all patients.
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www.cpsi.ahrq.gov/talkingquality/resources/writing/good-writing.html
July 01, 2011 - Information is clear if the audience for that information can understand it. … in background knowledge, literacy skills, and other characteristics that affect how easily they can understand … reading skills of consumers suggests that a large number of American adults would struggle to read and understand … audience, you may want to consider recruiting and training people who can help members of your audience understand … Write Text That’s Easy for Your Audience To Understand
Tip 2.
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www.cpsi.ahrq.gov/talkingquality/translate/index.html
February 01, 2016 - The job of report sponsors is to present scores in a way that makes them engaging, easy to understand … approaches for developing valid and reliable scores that are fair to providers and easy for people to understand … that translate medical terminology into plain English, and provide other information to help users understand … Understand how to organize measures and scores into digestible quantities and help people quickly get
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www.cpsi.ahrq.gov/health-literacy/patient-education/pemat4.html
November 01, 2020 - Agree = 1
Explanation
The material should use common, everyday language that would be easy to understand … than a few abbreviations or acronyms, even if they are spelled out, the material will be difficult to understand … The explanation of a medical term should also be easy to understand. … The active voice is preferable to the passive voice because it is easier to understand.
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www.cpsi.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/mod3-guide.html
September 01, 2020 - When do patients need to use and understand health numbers?
Slide 44. … Patients need to understand numbers when:
Slide 45. … Patients need to understand numbers when:
Slide 46. … Present numbers in a way your patients can understand—Read aloud
Slide 48. … Make sure you present the information in a way your patients understand.
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www.cpsi.ahrq.gov/questions/resources/diagnosis/step3.html
November 01, 2020 - This person can help ask questions, take notes, and help you remember and understand everything once … Keep asking until you understand the answers. … If you do not, your doctor may think you understand everything that is said. … Ask your doctor to draw pictures if that will help you understand something.
Take notes. … Make sure you understand what will happen if you need surgery.
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www.cpsi.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/understand-sci-slides.html
July 01, 2023 - Hospital Labor and Delivery Units
Perinatal Safety Toolkit
Toolkit Pillars
Understand … Patient Safety News and Events
Education & Training
Resources
Understand … AHRQ Safety Program for Perinatal Care
Slide 1: AHRQ Safety Program for Perinatal Care
Understand … Slide 16: Understand the Science of Safety: What the Team Must Do
Develop a plan so all staff on … your unit view the Understand the Science of Safety videos
Track staff participation in viewing the
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www.cpsi.ahrq.gov/health-literacy/improve/precautions/tool4.html
February 01, 2024 - Tool 9
Language Access Resources
Consider Culture: Tool 10
Assess, Select, and Create Easy-to-Understand … Items
List of Internet Resources
Overview
Communicating clearly helps your patients understand … For guidance on improving written communication, go to Assess, Select, and Create Easy-to-Understand … TIP
Using jargon and terms your patients do not understand is an act of exclusion that can increase … Confirm patients understand what they need to know and do by asking them to teach back important information
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www.cpsi.ahrq.gov/hai/tools/surgery/guide-surg-comp.html
December 01, 2017 - Site Infection Investigation Tool ( Word , 1.8 MB)
This tool will help your safety program team understand … Surgical Skin Preparation Audit Tool ( Word , 1.57 MB)
This tool will help your team understand how … Antibiotic Audit Tool ( Word , 1.6 MB)
This tool will help your safety program team understand how … Normothermia Audit Tool ( Word , 1.59 MB)
This tool will help your safety program team understand … Additional Resources
Barrier Identification and Mitigation Tool ( Word , 1.73 MB)
Understand where
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_2_ComTipsBroch_508.docx
February 24, 2011 - Family or friends can:
Give you comfort and support
Help you keep track of and understand information … Let doctors and nurses know right away if there is something you do not understand. … You can say, “I’m not sure I understand what you just said. Can you tell me again?” … Keep asking until you understand. … If you got an answer but still do not understand, please ask again.
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www.cpsi.ahrq.gov/health-literacy/about/index.html
January 01, 2024 - started to take responsibility to ensure that everyone, especially the vulnerable, is able to find, understand … Personal Health Literacy is the degree to which individuals have the ability to find, understand, and … Organizational Health Literacy is the degree to which organizations equitably enable individuals to find, understand
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www.cpsi.ahrq.gov/health-literacy/patient-education/index.html
January 01, 2024 - Sign up: Health Literacy and Shared Decision Making updates
Healthcare works best when patients understand … However, materials are frequently difficult for patients and families to understand. … Make improvements by:
Developing a process to Assess, Select, and Create Easy-to-Understand Materials … strategy to ensure that you have explained information clearly so that patients and their families understand … modules--teach strategies that healthcare organizations and care teams can use to ensure that people understand
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/assessment-quiz.docx
March 01, 2024 - When people can read and understand health information.
☐ B. … Ability to understand and use numbers.
☐ B. Reading skills.
☐ C. Speaking skills.
☐ D. … Ability to understand what is said.
☐ E. Writing skills.
☐ F. All the above.
6. … How do you know when patients understand?
(Choose all that apply.)
☐ A. … When they nod or say yes when you ask if they understand.
☐ B. When they ask questions.
☐ C.
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www.cpsi.ahrq.gov/talkingquality/explain/communicate/framework.html
December 01, 2022 - public may not have a clear “mental model” of healthcare quality, which can make it hard for them to understand … To overcome these common barriers, you can provide a simple framework that will help people understand … Consumers seem to understand the following three phrases, which address virtually all of the measures
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www.cpsi.ahrq.gov/talkingquality/translate/display/index.html
May 01, 2019 - It also needs to be accurate and easy to understand. … The golden rule of chart design is as follows: If people need a lot of explanation to understand your … The ability of consumers to understand and interpret the symbols will play a large role in determining … People generally understand that more symbols—for example, more stars—convey better performance. … Limit the Size of Tables
Anyone who has tried to understand a table that shows the benefits offered
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www.cpsi.ahrq.gov/health-literacy/patient-education/pemat7.html
November 01, 2020 - Arrows
Taken from CDC, Simply Put: A Guide for Creating Easy-To-Understand Materials . http://www.cdc.gov … are overcrowded with words or have text that flashes briefly on the screen are difficult to read and understand … The narrator or voiceover should not be speaking too fast nor should it be garbled or hard to understand
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/aspire_webinar2/aspire_webinar2.pptx
January 01, 2015 - the Guide)
Agenda
Describe Medicaid readmission patterns
Describe the 15-part data analysis to understand … and payer specific readmissions at your hospital
Describe the patient/caregiver interview process to understand … readmissions from the patient perspective
Objectives
Understand 3 ways in which Medicaid readmission … similar to and 3 ways Medicaid readmission patterns are different from Medicare readmission patterns
Understand … patient perspective
To understand root causes
To understand there are multiple factors
To identify opportunities
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/supplemental-health-literacy-cgcahps-adult-2357-3a.docx
May 01, 2017 - In the last 6 months, how often did this provider use medical words you did not understand? … In the last 6 months, how often did this provider give you easy to understand information about these … In the last 6 months, how often were these instructions easy to understand? … In the last 6 months, how often did this provider give you easy to understand instructions about how … In the last 6 months, how often was the explanation of what the test was for easy to understand?
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/learn/learn-about-cusp.pptx
May 01, 2017 - Program for Perinatal Care
SPPC CUSP Modules
Learn About CUSP
Assemble the Team/Engage Leadership
Understand … Understand the Science of Safety
Step 2. Create a guiding coalition. … Identify Defects Through Sensemaking
Understand the Science of Safety
Step 3. Define the aims. … Identify Defects Through Sensemaking Understand the Science of Safety
25
Learn About CUSP
AHRQ Safety … Understand the Science of Safety
Step 8. Develop a communication plan.
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www.cpsi.ahrq.gov/health-literacy/professional-training/informed-choice.html
May 01, 2023 - Professionals
Sign up: Health Literacy and Cultural Competence updates
Many individuals do not understand … , engaging communication strategies that hospitals and clinical teams can use to ensure that people understand … What to consider when establishing libraries of easy-to-understand informed consent forms and high quality