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  1. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-j.pdf
    April 13, 2017 - I believe… It is really important to… I am pleased because… I am concerned… Can you help me understand … Opinion I think… I am concerned… It is really important to… Your Question Can you help me understand … Opinion I think… I am concerned… It is really important to… Your Question Can you help me understand … Opinion I think I am concerned… It is really important to… Your Question Can you help me understand
  2. www.cpsi.ahrq.gov/hai/cusp/videos/index.html
    September 01, 2019 - Executive's Characteristics Senior Executive Roles and Responsibilities Senior Executive's Role on the Team Understand … Improve Teamwork and Communication Briefing in Action Daily Goals Using the Daily Goals Checklist Understand
  3. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-child-hcahps-chartbook.pdf
    January 01, 2023 - Nurses listened carefully to parent Nurses explained things to parent in a way that was easy to understand … Doctors listened carefully to parent Doctors explained things to parent in a way that was easy to understand … Nurses listened carefully to child Nurses explained things to child in a way That was easy to understand … Doctors listened carefully to child Doctors explained things to child in a way That was easy to understand … Before your child left the hospital, did a provider explain in a way that was easy to understand when
  4. www.cpsi.ahrq.gov/ncepcr/research/index.html
    January 01, 2024 - Initiatives For more than a decade, AHRQ has made major investments in research initiatives to better understand … Health Literacy Health information and services that match with patients' capacity to find, understand
  5. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_9_AdvisorTrain_508.docx
    March 06, 2013 - Information to help you understand the responsibilities of and expectations for patient and family advisors … Make sure you understand what other people are saying. … For example, “Let me make sure I understand correctly. … For example: “Help me understand why this change is not possible. What have you tried?” … sure you fully understand the commitment you are makin, and then keep that commitment.
  6. www.cpsi.ahrq.gov/health-literacy/patient-education/pemat.html
    November 01, 2020 - It is designed as a guide to help determine whether patients will be able to understand and act on information … and A/V) Topic: Use of Numbers     Item 6: Numbers appearing in the material are clear and easy to understand
  7. www.cpsi.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/pf-engagement-fac-notes.html
    May 01, 2017 - It will then discuss how to understand and measure engagement in your facility. … Patients may not understand the roles of different staff performing their surgery/procedure. … Professional Norms and Experiences If the provider has not had experience in or does not understand … Help the patient and family understand the health condition, procedure, and next steps in their care … by checking to see if things were explained well and if the patient and family understand.
  8. www.cpsi.ahrq.gov/data/apcd/backgroundrpt/intro.html
    April 01, 2017 - to rise, more stakeholders are calling for such measures to be used as part of value assessments, to understand … as they assume greater financial responsibility. 4 Local data aggregated into APCDs can be used to understand … landscape: The goal of the environmental scan was to assess potential use cases for APCD measures and to understand
  9. www.cpsi.ahrq.gov/ncepcr/research-transform-primary-care/transform/index.html
    September 01, 2015 - AHRQ has invested more than $12 million and funded three grant initiatives to better understand the challenges … Transforming Primary Care Practice (TPC) grants were funded to understand the "natural experiments" … The evidence generated from this initiative has formed a solid foundation to understand and assist with
  10. www.cpsi.ahrq.gov/talkingquality/resources/index.html
    September 01, 2019 - Designing a Quality Report Learn how to use design to draw people in and help them understand and interpret … you can use the  cognitive testing to elicit audience feedback that will make your report easier to understand
  11. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/topics/DxSafety-March2019-MeetingNotes.pdf
    March 08, 2019 - Secretary for Health VA Department of Veterans Affairs The aims of this first meeting were to: (1) understand … Disseminating health information to patients (e.g., Medline Plus or Genetic Home Reference to help patients understand
  12. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/aspire_webinar3/aspire_webinar3.pptx
    December 01, 2014 - strategies that can be expected to achieve the hospitals’ readmission reduction goals Objectives Understand … existing resources – in the hospital and the community – to strengthen your readmission reduction efforts Understand … the importance of knowing the gaps that exist and considering how to fill them Understand the importance … “You don’t understand, there are just no resources in the community” Inventory Community Efforts
  13. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/tools/tool-7/share-tool7.pdf
    April 01, 2014 - for effective shared decisionmaking Providers striving to deliver high-quality care to all patients understand … Recognize and understand that the meaning or value of health prevention, intervention, and treatment … ask patients or family members to convey the information in their own words to make sure they understand … Learn about and understand the principles and practices of cultural competence and begin applying
  14. www.cpsi.ahrq.gov/teamstepps/readiness/informationitems.html
    April 01, 2016 - Answering these questions can help your institution understand its level of readiness to initiate the … Leaders needs to understand the requirements of the program (e.g., trainer preparation and training, … In addition, it is important for leaders to understand their role in sponsoring, evaluating, enabling
  15. www.cpsi.ahrq.gov/cahps/consumer-reporting/guidelines/index.html
    May 01, 2022 - Educate your audience to understand and use this quality information. … Help your audience understand and sort through their options.
  16. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/implementation-guide-making-informed-consent-informed-choice.pdf
    January 01, 2017 - Was the explanation about what might go wrong and how likely it was easy to understand? … Was the description of your other options easy to understand? … How easy was the form to understand? … 1 r Very hard to understand 2 r Somewhat hard to understand 3 r Somewhat easy to understand … 4 r Very easy to understand Person who Completed Survey. 23.
  17. www.cpsi.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/notes.html
    August 01, 2022 - Unless people understand the urgency behind the CANDOR process, implementing the change becomes very … Slide 7 Say: It is important to understand the distinction between events and errors when an … Leaders can use personal stories to help staff understand the background and reason for change. … Organizations should anticipate some resistance to change and understand it is possible to develop a … The Gap Analysis is designed to help the CANDOR Implementation Team understand the challenges and concerns
  18. www.cpsi.ahrq.gov/patient-safety/about/concepts-of-patient-safety.html
    March 01, 2020 - Design, and Implementation (1999-2010): learn about AHRQ’s role in building the foundation to better understandUnderstand the Science of Safety : this 23-minute video from the Core CUSP Toolkit explains the science
  19. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/nhguide/6_TK1_T1-Talking_with_Residents_checklist_version_Final.pdf
    October 01, 2016 - • Before taking an antibiotic, it is important to understand how antibiotics could harm or hurt you … – First, we share information and help you understand the risks of antibiotics. – Second, we have a
  20. www.cpsi.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork.html
    July 01, 2023 - This pillar presents six concepts of the Comprehensive Unit-based Safety Program (CUSP) to help teams understand … PowerPoint , 2 MB; Text Version ) Facilitator Guide ( Word , 1.7 MB; PDF , 1 MB; Text Version ) Understand

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